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Panasonic Digital Business System 576 Technical Manual Section 400 Programming
Panasonic Digital Business System 576 Technical Manual Section 400 Programming
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Section 400-Programming FF6: TRS/ARS
576-13-400 DBS 576 (USA) issued 05/20/98
l Page 6-43
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Notes:
Related Programming:
Closed Number Table: Digit String (pg. 6-42) FF6 2 07 (001-150) 0001 Hold (1-4 digits) Hold
Notes:
If a TRS Level is assigned here, the system will check the setting in
TRS Level for Originator (ARS/
TRS) (pg. 6-18).
TRS Level 9 allows all calls, so it is not included here.
Related Programming:
TRS Level for Originator (ARS/TRS) (pg. 6-18) FF6 1 01 (01-50) 0001 Hold (0-9) Hold
Closed Number Table: Follow Digit Maximum
(all CPCs) - Version 1.0 or higher
Specify the maximum number of digits that can be dialed after a Closed Number.
FF6 2 07 (001-150) 0002 Hold (0-16) Hold
Maximum Number of dialed digitsClosed Number Entry:
001=Closed Number #1
002=Closed Number #2
...
150=Closed Number #150after the Closed Number
default: 0 (no accumulated dial)
!,,!; 1%
Closed Number Table: TRS Level
(all CPCs) - Version 1.0 or higher
Assign a TRS Level to each Closed Number.
FF6 2 07 (001-150) 0003 Hold (0-8) Hold
TRS Level 0-8Closed Number Entry:
001=Closed Number #1
002=Closed Number #2
...
150=Closed Number #150default: 0 (restrict all
outbound calls)
% 5(,
FF6: TRS/ARS Section 400-Programming
Page 6-44
l DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Notes:
The Route or Route List number is assigned in the next address.
Related Programming:
Closed Number Table: Route Number (pg. 6-44) FF6 2 07 (001-150) 0005 Hold (1-200/100) Hold
FF6 2 03: Route List Table (pg. 6-28)
FF6 2 04: Route Table (pg. 6-36)
Notes:
Related Programming:
Closed Number Table: Route Type (pg. 6-44) FF6 2 07 (001-150) 0004 Hold (0 or 1) Hold
FF6 2 03: Route List Table (pg. 6-28)
FF6 2 04: Route Table (pg. 6-36)
Closed Number Table: Route Type
(all CPCs) - Version 1.0 or higher
Set which table the system will follow when the Closed Number is dialed.
FF6 2 07 (001-150) 0004 Hold (0 or 1) Hold
0=Route (default) Closed Number Entry:
001=Closed Number #1
002=Closed Number #2
...
150=Closed Number #1501=Route List
!- %6
Closed Number Table: Route Number
(all CPCs) - Version 1.0 or higher
Assign a route to the Closed Number, depending on the setting in the previous
address.
FF6 2 07 (001-150) 0005 Hold (1-200/100) Hold
Route 1-200 orClosed Number Entry:
001=Closed Number #1
002=Closed Number #2
...
150=Closed Number #150Route List 1-100
default: 0
!-
Section 400-Programming FF6: TRS/ARS
576-13-400 DBS 576 (USA) issued 05/20/98
l Page 6-45
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF6 2 08: Tandem Exchange Table
Table 6-11. Tandem Exchange Table: FF6 2 08 (01-50) (0001 thru 0004) Hold
Notes:
Tandem Exchange applies to E&M Trunks set to “Tandem.”
Related Programming:
Day1 Ring Type (pg. 2-53) for analog E&M tie trunks FF2 0 BSSC 03 0 Hold (0 or 1) Hold
Day2 Ring Type (pg. 2-54) for analog E&M tie trunks FF2 0 BSSC 03 2 Hold (0 or 1) Hold
Night Ring Type (pg. 2-55) for analog E&M tie trunks FF2 0 BSSC 03 4 Hold (0 or 1) Hold
Day1 Ring Type (pg. 2-132) for T1 E&M tie trunks FF2 2 BSSCC 04 0 Hold (0 or 1) Hold
Day2 Ring Type (pg. 2-133) for T1 E&M tie trunks FF2 2 BSSCC 04 2 Hold (0 or 1) Hold
Night Ring Type (pg. 2-134) for T1 E&M tie trunks FF2 2 BSSCC 04 4 Hold (0 or 1) Hold
Tandem Exchange Table: FF6 2 08 ......
(01-50)0001000200030004
Entry No.Tandem Exchange
Digit StringFollow Digit
Maximum Route Type Route No.
01 1 to 4 digits long,
including 0-9,
Q and #0-16 0=Route
1=Route List
2=local PBX1-200
1-100
02 1 to 4 digits long,
including 0-9,
Q and #0-16 0=Route
1=Route List
2=local PBX1-200
1-100
...
50 1 to 4 digits long,
including 0-9,
Q and #0-16 0=Route
1=Route List
2=local PBX1-200
1-100
Tandem Exchange Table: Digit String
(all CPCs) - Version 1.0 or higher
Define up to 50 different Tandem Exchange numbers.
FF6 2 08 (01-50) 0001 Hold (1-4 digits) Hold
Tandem Exchange NumberTandem Exchange Entry 1-50
(can be 1-4 digits long, including
default: No Assignment digits 0-9,
Q and #)
% %
FF6: TRS/ARS Section 400-Programming
Page 6-46
l DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Notes:
Related Programming:
Notes:
The Route or Route List number is assigned in the next address.
Related Programming:
Tandem Exchange Table: Route Number (pg. 6-47) FF6 2 08 (01-50) 0004 Hold (1-200/100) Hold
Tandem Exchange Table: Follow Digit Maximum
(all CPCs) - Version 1.0 or higher
Specify the maximum number of digits that can be dialed after a Tandem
Exchange number.
FF6 2 08 (01-50) 0002 Hold (0-16) Hold
% !,,!; 1%
Tandem Exchange Table: Route Type
(all CPCs) - Version 1.0 or higher
Set which table the system will follow when the Tandem Exchange number is
dialed.
FF6 2 08 (01-50) 0003 Hold (0-2) Hold
0=Route (default)
1=Route List Tandem Exchange Entry 1-50
2=local PBX
% !- %6
Maximum Number of dialed digits
after the Tandem Exchange Number
default: 0 (no accumulated dial) Tandem Exchange Entry 1-50
Section 400-Programming FF6: TRS/ARS
576-13-400 DBS 576 (USA) issued 05/20/98
l Page 6-47
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Notes:
Related Programming:
Tandem Exchange Table: Route Type (pg. 6-46) FF6 2 08 (01-50) 0003 Hold (0-2) Hold
Tandem Exchange Table: Route Number
(all CPCs) - Version 1.0 or higher
Assign a route to the Tandem Exchange Number, depending on the setting in
the previous address.
FF6 2 08 (01-50) 0004 Hold (1-200/100) Hold
Route List 1-100 Tandem Exchange Entry 1-50
default: 0 Route 1-200 or
% !-
FF6: TRS/ARS Section 400-Programming
Page 6-48
l DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
576-13-400 DBS 576 (USA) issued 05/20/98 l Page 7-1
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appli cations
FF8Maintenance Introduction
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Appe ndix B
7. Applications (FF7)
Use the FF7 programming addresses in this chapter to set parameters for the
following optional applications of the DBS 576:
FF7 0: Built-In Voice Mail
FF7 1: Built-In ACD
FF7 2: API
This chapter covers the following FF7 addresses:
FF Key Address Topic Default Page
FF7 0: Built-In Voice Mail7-3
FF7 0 (B11) 00 Hold (0-4) Hold VM Unit Number 0 (None) 7-3
FF7 0 (B11) 01 (01-16) 00 Hold (Ext.No.) Hold VPU Port Extension Numbers -- 7-4
FF7 0 (B11) 01 (01-16) 01 Hold (1-72) Hold VPU Port Tenant Group Assignmentt 1 7-5
FF7 0 (B11) 01 (01-16) 02 (0 and 1) Hold (1-50) Hold VPU Port TRS Class Assignment (Day/
Night)17-5
FF7 0 (B11) 01 (01-16) 03 Hold (1-8) Hold VPU Port Digital Pad Class Assignment 6 7-6
FF7 0 (B11) 02 01 (0001-0016) Hold (0-6 or 0-12)
HoldBuilt-In VM: Service Range Assignment 0/00 (None) 7-7
FF7 0 (B11) 03 Hold CONF... Built-In VM: Detail Settings -- 7-8
FF7 1: Built-In ACD7-9
FF7 1 (B11) 00 Hold (0-2) Hold ACD Unit Number 0 (None) 7-9
FF7 1 (B11) 01 (01-24) 00 Hold (Ext.No.) Hold ACD Port Extension Numbers -- 7-9
FF7 1 (B11) 01 (01-24) 01 Hold (1-72) Hold ACD Port Tenant Group Assignment 1 7-10
FF7 1 (B11) 01 (01-24) 02 (0 and 1) Hold (1-50) Hold ACD Port TRS Class Assignment (Day/
Night)17-10
FF7 1 (B11) 01 (01-24) 03 Hold (1-8) Hold ACD Port Digital Pad Class Assignment 6 7-11
FF7 1 (B11) 02 01 (0001-0016) Hold (0-6 or 0-12)
HoldBuilt-In ACD: Service Range
Assignment0/00 (None) 7-11
FF7 1 (B11) 03 Hold CONF... Built-In ACD: Detail Setting -- 7-12
FF7 2: API7-13
FF7 2 (BSS) 00 Hold (0-6) Hold API Unit Number 0 (None) 7-13
FF7 2 (BSS) 01 (01-08) 02 (0 and 1) Hold (1-50)
HoldAPI Port Extension Numbers -- 7-14
FF7 2 (BSS) 01 (01-08) 01 Hold (1-72) Hold API Port Tenant Group Assignment 1 7-14
FF7 2 (BSS) 01 (01-08) 02 (0 and 1) Hold (1-50)
HoldAPI Port TRS Class Assignment (Day/
Night)17-15
FF7 2 (BSS) 01 (01-08) 03 Hold (1-8) Hold API Port Digital Pad Class Assignment 3 (DEC card)
1 (AEC card)7-15
FF7 2 (BSS) 02 01 0001 Hold (0-7) Hold API: Data Format via RS-232C 6 (8bits/Even/
1 stop bit)7-16
FF7 2 (BSS) 02 01 0002 Hold (0-6) Hold API: Baud Rate 5 (9600 bps) 7-16
FF7 2 (BSS) 02 02 (0001-0016) Hold (0-6 or 0-11)
HoldAPI: Service Range Assignment 0/00 (None) 7-17
FF7: Applications Section 400-Programming
Page 7-2
l DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Section 400-Programming FF7: Applications
576-13-400 DBS 576 (USA) issued 05/20/98
l Page 7-3
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appli cations
FF8Maintenance Introduction
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Appe ndix B
FF7 0: Built-In Voice Mail
NOTE: See Section 510: Built-In Voice Mail Reference Manual for complete
instructions on installing, programming, and using this DBS 576 option.
Notes:
r
This setting will be used when programming an FF-key for Voice Mail Access. When the end-user
presses the FF-key, the system will dial this number to reach the VM Unit.
rA maximum of 1 VM Unit can be installed per cabinet. A maximum of 4 VM Units can be
installed per phone system.
rEach VM Unit is distinct and separate from the other VM Units, with separate directories, separate
pilot numbers, etc. A phone user cannot simultaneously access more than one VM Unit at a time,
nor can a mailbox recording be forwarded or a call transferred from one VM Unit to another.
Related Programming:
FF-Key Feature Assignment (Digital Keyphones, SLTs, EM24s) (pg. 4-7) FF4 0 BSSC 0 (01-32) Hold FLASH
(Code) Hold
Free Slot Assignment (pg. 0-5) 01 (1-6) (01-12) Hold (1-99) Hold
Card Type Verification (pg. 8-23) FF8 0 04 1 BSS 00 Hold [01-99 displays]
VM Unit Number
(all CPCs) - Version 1.0 or higher
Identify the cabinet in which each Built-In Voice Mail Unit is installed.
FF7 0 (B11) 00 Hold (0-4) Hold
0=[no assignment] (default)
1=Built-In Voice Mail Unit #1
2=Built-In Voice Mail Unit #2
3=Built-In Voice Mail Unit #3
4=Built-In Voice Mail Unit #4 B11: VSSC Card Position --
B=Cabinet 1-6
11=Free Slot 11
$
7-, &2
FF7: Applications Section 400-Programming
Page 7-4
l DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Notes:
r
A
VPU Port is a channel, not a physical port.
rExtension COS #15 will automatically apply to VPU ports.
rFor internal calls, Voice Mail has its own built-in hunting. However, external calls require
Extension Hunt Group assignments.
Related Programming:
Extension HG Pilot Number (pg. 5-14) FF5 1 (01-72) 02 Hold (0-9999) Hold
Extension HG Members (pg. 5-14) FF5 1 (01-72) (03-22) Hold FLASH (0-9999) Hold
FF1 0 03: Extension COS Definitions (pg. 1-35)
VPU Port Extension Numbers
(all CPCs) - Version 1.0 or higher
Assign extension numbers to the VPU Ports. These extension numbers will serve
as Voice Mail access numbers.
FF7 0 (B11) 01 (01-16) 00 Hold (Ext.No.) Hold
Extension No. (1 to 4 digits)
default: [no assignment]
NOTE: Available range dependsVPU Port No.
on VPU card(s) installed: B11: VSSC Card Position --
B=Cabinet 1-6
11=Free Slot 11
VPU/4 = 01-04
VPU/8 = 01-08
VPU/4 + VPU/4 = 01-08
VPU/4 + VPU/8 = 01-12
VPU/8 + VPU/8 = 01-16
NOTE: The digit length must be
$
&2 &-,
shorter than the Maximum length
specified in Dial Plan.
The Voice Port extension number
must be the phantom number
(cannot be the same number as the
existing extension number).
For Example:
Ext. Hunt Group Pilot No.200
(hunting)
201 202 203 204VPU Port Extension Nos.
(enter these numbers in
Ext. Hunt Group Members)
VM1 VM2 VM3 VM4
VPU Ports 01-16
(depending on VPU configuration)