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Panasonic Digital Business System 576 Technical Manual Section 400 Programming
Panasonic Digital Business System 576 Technical Manual Section 400 Programming
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Section 400-Programming FF7: Applications 576-13-400 DBS 576 (USA) issued 05/20/98 l Page 7-15 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Notes: Related Programming: FF6 0: TRS/ARS Common (pg. 6-5) FF6 1: TRS Class Definitions (pg. 6-15) Notes: Related Programming: FF1 8: Digital Pad Settings (pg. 1-176) API Port TRS Class Assignment (Day/Night) (all CPCs) - Version 1.0 or higher Assign a TRS Class of Service to each API port, for the outgoing function. FF7 2 (BSS) 01 (01-08) 02 (0 and 1) Hold (1-50) Hold (max. 8 channels) API Port No. TRS Class No. 1-50 1=Night mode 0=Day 1&2 mode default: 1 BSS: API Card Position B=Cabinet no. 1-6 SS=Slot No. where API port is located (01-11) $ /$ % , API Port Digital Pad Class Assignment (all CPCs) - Version 1.0 or higher Assign a Digital Pad Class to each API port. FF7 2 (BSS) 01 (01-08) 03 Hold (1-8) Hold (max. 8 channels) API Port No. Extension Digital Pad Class No. 1-8default: 3 (for a DEC card) 1 (for an AEC card) BSS: API Card Position B=Cabinet no. 1-6 SS=Slot No. where API port is located (01-11) $ /$ $/ ,
FF7: Applications Section 400-Programming Page 7-16 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Notes: Related Programming: Notes: API: Data Format via RS-232C (all CPCs) - Version 1.0 or higher Set the data length, stop bits, and parity for the API RS-232C port. FF7 2 (BSS) 02 01 0001 Hold (0-7) Hold 0=7 bits / Even parity / 2 stop bits 1=7 bits / Odd parity / 2 stop bits 2=7 bits / Even parity / 1 stop bit 3=7 bits / Odd parity / 1 stop bit 4=8 bits / No parity / 2 stop bits 5=8 bits / No parity / 1 stop bit 6=8 bits / Even parity / 1 stop bit (default) 7=8 bits / Odd parity / 1 stop bit BSS: API Card Position B=Cabinet no. 1-6 SS=Slot No. where API port is located (01-11) $ /$ ! API: Baud Rate (all CPCs) - Version 1.0 or higher Set baud rate (bits per second) for the API RS-232C port. FF7 2 (BSS) 02 01 0002 Hold (0-6) Hold 1=600 bps 0=300 bps 2=1200 bps 3=2400 bps 4=4800 bps 5=9600 bps (default) 6=19200 bps BSS: API Card Position B=Cabinet no. 1-6 SS=Slot No. where API port is located (01-11) $ /$ 7-
Section 400-Programming FF7: Applications 576-13-400 DBS 576 (USA) issued 05/20/98 l Page 7-17 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Related Programming: Notes: The defined range cannot include any type of card other than DEC or AEC Extension Cards. For example, if there’s a Trunk Card installed between Extension Cards, you must define two separate Extension Card ranges in the above address. Related Programming: Free Slot Assignment (pg. 0-5) 01 (1-6) (01-12) Hold (1-99) Hold API: Service Range Assignment (all CPCs) - Version 1.0 or higher Assign up to 4 ranges of extensions that will have API service. FF7 2 (BSS) 02 02 (0001-0016) Hold (0-6 or 0-11) Hold 0001=Range #1 First ShelfShelf No. 1-6 or default: 0/00 0002=Range #1 First Slot 0003=Range #1 Last Shelf 0004=Range #1 Last Slot 0005=Range #2 First Shelf 0006=Range #2 First Slot 0007=Range #2 Last Shelf 0008=Range #2 Last Slot0009=Range #3 First Shelf 0010=Range #3 First Slot 0011=Range #3 Last Shelf 0012=Range #3 Last Slot 0013=Range #4 First Shelf 0014=Range #4 First Slot 0015=Range #4 Last Shelf 0016=Range #4 Last SlotBSS: API Card Position B=Cabinet no. 1-6 SS=Slot No. where API port is located (01-11) $%) /$ /7 Slot No. 1-11 [no assignment]
FF7: Applications Section 400-Programming Page 7-18 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B
576-13-400 DBS 576 (USA) issued 05/20/98 l Page 8-1 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B 8. Maintenance (FF8) Use the FF8 addresses in this chapter to perform DBS 576 system maintenance settings: FF8 0: Dealer Maintenance FF8 1: User Maintenance This chapter covers the following FF8 addresses: FF-key Address Topic Default Page FF8 0: Dealer Maintenance8-4 FF8 0 00: Large-LCD FUNCTION SYSTEM Assignments 8-4 FF8 0 00 0 (01-50) Hold (Code) Hold Large-LCD FUNCTION SYSTEM Assignment at Idle/Dial ToneSee pg. 8-9 8-9 FF8 0 00 1 (01-10) Hold (Code) Hold Large-LCD FUNCTION SYSTEM Assignment at Ringback ToneSee pg. 8-11 8-11 FF8 0 00 2 (01-10) Hold (Code) Hold Large-LCD FUNCTION SYSTEM Assignment at Busy ToneSee pg. 8-12 8-12 FF8 0 00 3 (01-10) Hold (Code) Hold Large-LCD FUNCTION SYSTEM Assignment during TalkSee pg. 8-13 8-13 FF8 0 01: Traffic Control8-14 FF8 0 01 0 00 Hold CONF (0 or 1) Hold Traffic Control Start/Stop Memory 0 (Stop) 8-14 FF8 0 01 0 00 Hold CONF Hold (0 or 1) Hold Traffic Control Start/Stop Print 0 (Stop) 8-14 FF8 0 01 0 00 Hold CONF (Holdx2) thru (Holdx5) Not Used -- 8-15 FF8 0 01 0 (01-48) Hold (0-16) Hold Traffic Control Timing Storage 0 (Not stored) 8-15 FF8 0 01 1 Hold (0 or 1) Hold Trunk Call Traffic (Outbound Calls) -- 8-17 FF8 0 01 2 Hold (0 or 1) Hold Trunk Call Traffic (Inbound Calls) -- 8-18 FF8 0 01 3 Hold (0 or 1) Hold Intercom Call Traffic -- 8-18 FF8 0 02: Trunk Names8-19 FF8 0 02 Hold Hold (1-576) Hold FLASH (up to 10 char.) HoldTrunk Name Assignment -- 8-19 FF8 0 03: Alarms8-21 FF8 0 03 Hold Hold Hold 1 Hold Confirm Major Alarm 8-21 FF8 0 03 Hold Hold Hold 2 Hold Confirm Minor Alarm 8-21 FF8 0 03 Hold Hold Hold 3 Hold Confirm AL Alarms 8-22 FF8 0 03 1 Hold OT-1 OT-1 Hold Hold 1 Hold Dump All Trouble Records 8-22 FF8 0 04: Card Settings8-23 FF8 0 04 0 BSS Hold (0 or 1) (Flash + Hold) Card Reset -- 8-23 FF8 0 04 1 BSS 00 Hold [01-99 displays] Card Type Verification See pg. 8-24 8-23 FF8 0 04 1 BSS 01 Hold [Version No. displays] Card Version Verification -- 8-24 FF8 0 05: Line Control8-25 FF8 0 05 0 BSSCC Hold (0 or 1) Hold Line Lockout -- 8-25 FF8 0 05 1 BSSC Hold (0 or 1) Hold ISDN/T1 Error Information Control -- 8-25 FF8 0 05 2 BSSC 00 Hold (digits) Signal Loss Alarm Counter 0000 8-26 FF8 0 05 2 BSSC 01 Hold (digits) OOF Alarm Counter 0000 8-26
FF8: Maintenance Section 400-Programming Page 8-2 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B FF8 0 05 2 BSSC 02 Hold (digits) Sync Loss Alarm Counter 0000 8-27 FF8 0 05 2 BSSC 03 Hold (digits) Yellow Alarm Counter 0000 8-27 FF8 0 05 2 BSSC 04 Hold (digits) AIS Alarm Counter 0000 8-28 FF8 0 05 2 BSSC 05 Hold (digits) Slip Alarm Counter 0000 8-28 FF8 0 05 2 BSSC 06 Hold (digits) CRC Alarm Counter 0000 8-29 FF8 0 05 2 BSSC 07 Hold (digits) BPV Alarm Counter 0000 8-29 FF8 0 05 2 BSSC 08 Hold (digits) Layer 1 Status Error Counter (ISDN) 00 8-30 FF8 0 05 2 BSSC 09 Hold (digits) Layer 1 Receive Error Counter (ISDN) 000000 8-30 FF8 0 05 2 BSSC 10 Hold (digits) Layer 1 Transmit Error Counter (ISDN) 000000 8-31 FF8 0 05 2 BSSC (11-90) Hold (digits) TEI Layer 2 Error Counter (ISDN) 000000 8-31 FF8 0 05 3 BSS(C) Hold (0 or 1) Hold T1 Loopback 1 Diagnostics 0 (Stop) 8-34 FF8 0 05 4 BSS(C) Hold 1 Hold T1 Loopback 2 Diagnostics 1 (Start) 8-34 FF8 0 06: ISDN Channel Control 8-35 FF8 0 06 BSSC (0-3) Hold CONF... (0 or 1) Hold ISDN Channel Control 0 (Lockout) 8-35 FF8 0 07: Bus Monitor (for factory use) 8-37 FF8 0 07 0 00 Hold (0 or 1) Hold Bus Monitor Save Control 0 (stop/no save)8-37 FF8 0 07 0 (01-15) Hold (code) Hold Trigger Codes See pg. 8-38 8-37 FF8 0 08: Table Dump8-39 FF8 0 08 Hold Hold (vvvv-dddd-iiii) Hold Table Dump -- 8-39 FF8 0 09: Memory Dump8-40 FF8 0 09 Hold Hold (aaaaaaaa) Hold Memory Dump -- 8-40 FF8 0 10: DID Names8-41 FF8 0 10 Hold Hold (001-576) Hold (up to 10 char.) HoldDID Names -- 8-41 FF8 1: User Maintenance8-42 FF8 1 00: System Clock8-42 FF8 1 00 0 Hold (YYMMDD) Hold System Date 970101 (after initialization)8-42 FF8 1 00 1 Hold (HHMM) Hold System Time 00:00 (after initialization)8-42 FF8 1 00 2 Hold (1-7) Hold System Day of Week 3 (Wed.) 8-43 FF8 1 01: Personal Speed Dial (PSD) 8-44 FF8 1 01 Hold 0 Hold Hold (Ext.No.) Hold (PSD) Hold FLASH (Phone No.) HoldPSD Numbers -- 8-44 FF8 1 01 Hold 1 Hold Hold (Ext.No.) Hold (PSD) Hold FLASH (Name) HoldPSD Names -- 8-45 FF8 1 02: System Speed Dial (SSD) 8-46 FF8 1 02 Hold 0 Hold Hold (SSD) Hold FLASH (Phone No.) HoldSSD Numbers -- 8-46 FF8 1 02 Hold 1 Hold Hold (SSD) Hold FLASH (Name) HoldSSD Names -- 8-47 FF8 1 02 Hold 2 Hold Hold (1 or 2) Hold FLASH (Name) HoldSSD Index -- 8-48 FF8 1 03: Extension Names 8-49 FF8 1 03 Hold 0 Hold Hold (Ext.No.) Hold FLASH (up to 10 char.) HoldExtension Name Assignment -- 8-49
Section 400-Programming FF8: Maintenance 576-13-400 DBS 576 (USA) issued 05/20/98 l Page 8-3 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B FF8 1 03 Hold 1 Hold Hold (1 or 2) Hold FLASH (Name) HoldExtension Index -- 8-49 FF8 1 04 thru 06: ID Codes 8-50 FF8 1 04 Hold Hold (001-500) 0001 Hold FLASH (up to 10 digits) HoldVerified Account Codes -- 8-50 FF8 1 04 Hold Hold (001-500) 0002 Hold (1-50) Hold TRS Class for Verified Account Codes -- 8-50 FF8 1 05 Hold Hold (Ext.No.) Hold FLASH (up to 16 char.) HoldCall-Forward ID Codes for Voice Mail -- 8-51 FF8 1 06 Hold Hold (Ext.No.) Hold FLASH (Code) HoldMSG Key ID Codes -- 8-43 FF8 1 07: Special Days/Times 8-53 FF8 1 07 0 (00-09) Hold (HHMM or 0-5) Hold Weekdays -- 8-53 FF8 1 07 0 (10-19) Hold (HHMM or 0-5) Hold Weekend “A” -- 8-54 FF8 1 07 0 (20-29) Hold (HHMM or 0-2) Hold Weekend “B” -- 8-54 FF8 1 07 1 (000-219) Hold (MMDD, HHMM or 0-5) HoldHolidays -- 8-55 FF8 1 07 2 (00-11) Hold (MMDD) Hold Extended Holidays -- 8-59 FF8 1 07 3 (00-34) Hold (0-3) Hold Special Days of the Month -- 8-60 FF8 1 08: Walking TRS Codes 8-61 FF8 1 08 Hold (0-9999) Hold (4-digit Code) Hold Walking TRS Code -- 8-61 FF8 1 09: Call-Foward Destination 8-62 FF8 1 09 0 Hold (0-9999) Hold (0-9999) Hold Call-Forward/Busy Destination Extension-- 8-62 FF8 1 09 1 Hold (0-9999) Hold (0-9999) Hold Call-Forward/No Answer Destination Extension-- 8-62 FF8 1 10: Caller ID Log Extensions 8-64 FF8 1 10 Hold Hold (001-120) Hold (0-9999) Hold Caller ID Log Extensions -- 8-64
FF8: Maintenance Section 400-Programming Page 8-4 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B FF8 0: Dealer Maintenance FF8 0 00: Large-LCD FUNCTION SYSTEM Assignments Figure 8-1: Soft Key Numbering for Large-LCD FUNCTION SYSTEM Features (FF8 0 00) 03:14 Fri DEC 05164 Davids on C Speakerphone ABCDEF GHI JKL MNO PRS TUVWXY The end-user can The end-user can press NEXT 46 41 36 31 26 21 16 11 6 1 1 6 11 16 21 26 31 36 41 46 47 42 37 32 27 22 17 12 7 2 2 7 12 17 22 27 32 37 42 47 48 43 38 33 28 23 18 13 8 3 3 8 13 18 23 28 33 38 43 48 49 44 39 34 29 24 19 14 9 4 4 9 14 19 24 29 34 39 44 49 50 45 40 35 30 25 20 15 10 5 5 10 15 20 25 30 35 40 45 50 to see the next 5 features, or PREV to display the previous 5 features. press FUNCTION SYSTEM to see the first 5 features.
Section 400-Programming FF8: Maintenance 576-13-400 DBS 576 (USA) issued 05/20/98 l Page 8-5 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Table 8-1. List of Available Feature Codes NOTE:All features can be programmed on FF-Keys, and most (but not all) can also be programmed on Soft Keys (the “Soft Key” column will be shaded for exceptions). Also, some features cannot be assigned a Flexible Code for end-users, and can be set only in Programming Mode (the “End- User” column will be shaded for these exceptions). Feature DescriptionFixed Feature Code + (additional digits to program into key)End-User Soft Key CO Trunk Key # + (Trunk 1-576) MCO Trunk Key For incoming and outgoing calls. MCO No. 1 = ”9” access code MCO No. 2 = “81” access code MCO No. 3 = “82” access code MCO No. 4 = “83” access code MCO No. 5 = “84” access code1 + (MCO 1-5) + (MCO- Incoming Group 00-99) Virtual Port Key*9 + (Virtual Port 001-576) DSS/BLF - Outgoing only Call ext. / View status only. 9 + (Extension 0-9999)End-User Soft Key DSS/BLF - Immediate Ring Call ext. / View status / Also rings immediately for incoming call (can answer).81+(Extension 0-9999)End-User DSS/BLF - Delayed Ring Call ext. / View status / Also delay-rings incoming call (can answer).82+(Extension 0-9999)End-User DSS/BLF - Flash/No-Ring Call ext. / View status / Also flashes for incoming call (can answer).83+(Extension 0-9999)End-User Built-In VM Unit #1: Mailbox AccessAccess mailbox options. 61 + (Mailbox No. 00-9999) Built-In VM Unit #2: Mailbox AccessAccess mailbox options. 62 + (Mailbox No. 00-9999) Built-In VM Unit #3: Mailbox AccessAccess mailbox options. 63 + (Mailbox No. 00-9999) Built-In VM Unit #4: Mailbox AccessAccess mailbox options. 64 + (Mailbox No. 00-9999) Built-In VM Unit #1: Message BroadcastCopy a recording to other (pre-programmed) mailboxes.61 + (Broadcast Code 00- 9999) Built-In VM Unit #2: Message BroadcastCopy a recording to other (pre-programmed) mailboxes.62 + (Broadcast Code 00- 9999) Built-In VM Unit #3: Message BroadcastCopy a recording to other (pre-programmed) mailboxes.63 + (Broadcast Code 00- 9999) Built-In VM Unit #4: Message BroadcastCopy a recording to other (pre-programmed) mailboxes.64 + (Broadcast Code 00- 9999) Built-In VM: Retrieve MessagesListen to messages in mailbox. 5 + (Mailbox No. 00-9999) Built-In VM: Start/Restart 2-Way Call Recording*#50 Built-In VM: Stop 2-Way Call Recording*#51 Built-In VM: Re-Record (over the same call) 2-Way Call Recording*#52 Built-In VM: Pause 2-Way Call Recording*#53 Built-In VM: Stop/End 2-Way Call Recording*#54
FF8: Maintenance Section 400-Programming Page 8-6 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Built-In VM: Add Comment (to end of recording) 2-Way Call Recording*#55 Built-In VM: Clear (delete recording) 2-Way Call Recording*#56 Built-In VM: Notify (call outside pager or phone) 2-Way Call Recording*#57 Built-In VM: Copy (a message into another mailbox) 2-Way Call Recording*#58 Built-In VM: Dial Pulse/ DTMF Switch2-Way Call Recording*#59 ACD-1 Log-In/Out Button*#80 ACD-1 Work Unit*#81 + (Work Unit 00-19) ACD-1 Unavailable Button*#82 ACD-2 Log-In/Out Button*#85 ACD-2 Work Unit*#86 + (Work Unit 00-19) ACD-2 Unavailable Button*#87 Speed-Dial Send Button*01 + (SSD 000-799 or PSD 80-99)End-User Soft Key Direct Trunk Access*02End-User Soft Key Verified ID Code Send*03End-User Soft Key Floating Hold Answer*04End-User Soft Key Voice Mail Message- Waiting: Send*05End-User Soft Key Voice Mail Message- Waiting: Cancel*06End-User Soft Key Message-Waiting: Cancel*07End-User Soft Key Message-Waiting: Callback*08End-User Soft Key Call Forward (All): Set 70 + (Extension 0-9999)End-User Soft Key Call Forward (All): Clear*09End-User Soft Key Call Forward (All): Set via Attendant*10End-User Soft Key C a l l F o r w a r d ( A l l ) : C l e ar v i a Attendant*11End-User Soft Key Call Forward (No Answer): Set71 + (Extension 0-9999)End-User Soft Key Call Forward (No Answer): Clear*12End-User Soft Key Call Forward (No Answer): Set via Attendant*13End-User Soft Key Call Forward (No Answer): Clear via Attendant*14End-User Soft Key Call Forward (Busy): Set 72 + (Extension 0-9999)End-User Soft Key Call Forward (Busy): Clear*15End-User Soft Key Call Forward (Busy): Set via Attendant*16End-User Soft Key Feature DescriptionFixed Feature Code + (additional digits to program into key)End-User Soft Key