Panasonic Digital Business System 576 Technical Manual Section 400 Programming

							Section 400-Programming FF5: Groups
576-13-400 DBS 576 (USA) issued 05/20/98
     l     Page 5-9
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
      
Notes:
The Pilot No. can be an Extension Hunt Group or Attendant Hunt Group. The Extension No. can be a 
Virtual Extension or an actual extension number.
Related Programming:
Attendant HG Pilot Number (pg. 5-3)     FF5 0 01 Hold (0-9999) Hold
Extension HG Pilot Number (pg. 5-14)     FF5 1 (01-72) 02 Hold (0-9999) Hold
Extension Number Assignment (pg. 3-40)     FF3 2 (001-576) 00 Hold (0-9999) Hold
Extension Number Assignment (pg. 3-4)     FF3 0 BSSC 02 Hold (0-9999) Hold
      
Notes:
Pilot Terminal hunting.  Calls are directed to the pilot number.  Hunting begins at the first member 
position, and proceeds forward through the sequential members until the end of the hunt group is 
reached.  The call is then queued until a member becomes available.
Pilot Distributed hunting.  Calls are directed to the pilot number.  Hunting begins at the next sequential 
member after the member that received the last call.  Hunting then proceeds forward through the 
sequential members until the end of the hunt group is reached, then proceeds to the first member in the 
hunt group.  After a complete search in the hunt group, the call is queued until a member becomes 
available.
Attendant HG/Day2 Next Extension/Hunt Group
(all CPCs) - Version 1.0 or higher
Enter the Hunt Group pilot number or Extension number that will receive the 
Attendant Hunt Group’s unanswered calls during Day2.
FF5   0   03   24   Hold   (0-9999)   Hold 
 
Next Extension/Hunt Group

$ 	/%%	 )+ .B)
(enter Hunt Group Pilot No. or Extension No.)
default:  [no assignment] Day2
Attendant Hunt Group
Attendant HG/Night Hunt Mode
(all CPCs) - Version 1.0 or higher
Set the hunting method for the Attendant Hunt Group during Night mode.
FF5   0   04   01   Hold   (1 or 2)   Hold
 
 r
1=Pilot Terminal hunting.  (default)
2=Pilot Distributed hunting.

$
 	/%%	) .- 2!
Night
Attendant Hunt Group 
						

							FF5: Groups Section 400-Programming
Page 5-10
     l     DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Related Programming:
      
Notes:
Night Attendant Hunt Group Members can also be 
Day1 and 
Day2 Attendant Hunt Group 
Members.  However, an 
Extension Hunt Group Member cannot also be an 
Attendant Hunt Group 
Member.
Related Programming:
        
Notes:
Attendant HG/Night Members
(all CPCs) - Version 1.0 or higher
Assign extensions as members of the Attendant Hunt Group during Night mode.
FF5   0   04   (02-21)   Hold   (0-9999)   Hold
 
 
Member Position No.:
02=Member position 1
03=Member position 2
04=Member position 3
...
21=Member position 20Extension No. 0-9999default:  [no assignment]

$
 	/%%	) 28
Night
Attendant Hunt Group
Attendant HG/Night Delayed (No Answer) 
Hunt Timer
(all CPCs) - Version 1.0 or higher
Set the amount of time before an unanswered call ringing an idle member in the 
Attendant Hunt Group, is forwarded to the next member during Night mode.
FF5   0   04   22   Hold   (0-255)   Hold
 
 
Delayed (No Answer) Hunt Timer:

$ 	
/%%	) , %
0=stay at idle extension  (default)
1-255=no. of seconds Night
Attendant Hunt Group 
						

							Section 400-Programming FF5: Groups
576-13-400 DBS 576 (USA) issued 05/20/98
     l     Page 5-11
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Related Programming:
        
Notes:
A call is queued in a hunt group after the idle members are tried (once each) and the remaining members 
are busy.
If there is no assigned 
Next Extension/Hunt Group (see next address),
 intercom and network calls will 
be dropped after the Queuing Timer expires. CO calls will return to “multiple CO incoming” status.
Related Programming:
Attendant HG/Night Next Extension/Hunt Group (pg. 5-11)     FF5 0 04 24 Hold (0-9999) Hold
        
Attendant HG/Night Queuing Timer
(all CPCs) - Version 1.0 or higher
Set the amount of time an incoming call is queued in the Attendant Hunt Group 
(waiting for a member to become available) before being forwarded to the next 
hunt group or extension, during Night mode.
FF5   0   04   23   Hold   (0-255)   Hold 
 
Queuing Timer:

$ 	
/%%	) D--
0=stay in the same Hunt Group  (default)
1-255=no. of seconds Night
Attendant Hunt Group
Attendant HG/Night Next Extension/Hunt Group
(all CPCs) - Version 1.0 or higher
Enter the Hunt Group pilot number or Extension number that will receive the 
Attendant Hunt Group’s unanswered calls during Night mode.
FF5   0   04   24   Hold   (0-9999)   Hold 
 
Next Extension/Hunt Group

$ 	/%%	) )+ .B)%
(enter Hunt Group Pilot No. or Extension No.)
default:  [no assignment] Night
Attendant Hunt Group 
						

							FF5: Groups Section 400-Programming
Page 5-12
     l     DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Notes:
The Pilot No. can be an Extension Hunt Group or Attendant Hunt Group. The Extension No. can be a 
Virtual Extension or an actual extension number.
Related Programming:
Attendant HG Pilot Number (pg. 5-3)     FF5 0 01 Hold (0-9999) Hold
Extension HG Pilot Number (pg. 5-14)     FF5 1 (01-72) 02 Hold (0-9999) Hold
Extension Number Assignment (pg. 3-40)     FF3 2 (001-576) 00 Hold (0-9999) Hold
Extension Number Assignment (pg. 3-4)     FF3 0 BSSC 02 Hold (0-9999) Hold 
						

							Section 400-Programming FF5: Groups
576-13-400 DBS 576 (USA) issued 05/20/98
     l     Page 5-13
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF5  1:   Extension Hunt Groups  
          
Notes:
Terminal hunting.  Calls are directed to the pilot number or member extension.  Hunting proceeds 
forward through the sequential members until the end of the Hunt Group is reached.  The call is then 
queued until a member becomes available.
Pilot Distributed hunting.  Calls are directed to the pilot number.  Hunting begins at the next sequential 
member after the member that received the last call.  Hunting then proceeds forward through the 
sequential members until the member who received the last call is reached.  After all members in the 
Hunt Group have been tried, the call is queued until a member becomes available.
Switchback hunting.  Hunting begins at the member extension receiving the call.  Hunting proceeds 
forward through the sequential members until the end of the Hunt Group is reached, then returns to the 
member extension that first received the call, and rings it again.  It then hunts backward through the 
members until the first Hunt Group member is reached.  The call is then queued until a member 
becomes available.
Circular hunting.  Hunting begins at the member extension receiving the call.  Hunting proceeds 
forward through the sequential members until the end of the Hunt Group is reached, then proceeds to the 
first member in the Hunt Group.  After a complete search of the Hunt Group, the call is queued until a 
member becomes available.
Related Programming:
Extension HG Hunt Mode
(all CPCs) - Version 1.0 or higher
Set the hunting method for each Extension Hunt Group.
FF5   1   (01-72)   01   Hold   (0-4)   Hold
 
 
Extension Hunt Group No.
NOTE:  Available range depends on
the CPC used:
with a CPC-96:0=No hunting.
1=Terminal hunting.  (default)
2=Pilot Distributed hunting.
3=Switchback hunting.
4=Circular hunting.
(see explanation in 
Notes below) 
NOTE:  If this address is reset to “0=No
hunting,” the pilot number and members in the
next addresses will be automatically cleared.

$
 	.1 .- 2!
with a CPC-288:
with a CPC-576:Hunt Group No. 01-12
Hunt Group No. 01-36
Hunt Group No. 01-72 
						

							FF5: Groups Section 400-Programming
Page 5-14
     l     DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
         
Notes:
A pilot number is a “phantom” extension number not assigned to a physical port.  In pilot hunting, calls 
are directed to the pilot number and sent to hunt group members from there.
Related Programming:
Extension HG Hunt Mode (pg. 5-13)     FF5 1 (01-72) 01 Hold (0-4) Hold
         
Extension HG Pilot Number
(all CPCs) - Version 1.0 or higher
Enter the pilot number of the Extension Hunt Group.  Applies only if the hunt 
group is assigned Terminal or Pilot Distributed hunting (see previous address).
FF5   1   (01-72)    02    Hold   (0-9999)   Hold 
 
Extension Hunt Group Pilot No. 0-9999
(range depends on Extenson No.
default:  [no assignment] configuration - 1 to  4 digits) Extension Hunt Group
(available range depends on
system size)
(01-12)  for a 96-port system
(01-24)  for a 192-port system
(01-36)  for a 288-port system
(01-48)  for a 384-port system
(01-60)  for a 460-port system
(01-72)  for a 576-port system
NOTE:  This Pilot No. cannot match an
Ext.No. or a Flexible Feature Code.

$
 	.1 $,! 
Extension HG Members
(all CPCs) - Version 1.0 or higher
Assign extensions as members of an Extension Hunt Group.
FF5   1   (01-72)   (03-22)    Hold    FLASH    (0-9999)   Hold
 
 
Extension Hunt Group
Member Position:
03=Member position 1
04=Member position 2
05=Member position 3
...
22=Member position 20Extension No. 0-9999
default:  [no assignment] Extension Hunt Group No.
(available range depends on
system size)
(01-12)  for a 96-port system
(01-24)  for a 192-port system
(01-36)  for a 288-port system
(01-48)  for a 384-port system
(01-60)  for a 460-port system
(01-72)  for a 576-port system
(to clear current
 assignment)

$
 	.1 28 
						

							Section 400-Programming FF5: Groups
576-13-400 DBS 576 (USA) issued 05/20/98
     l     Page 5-15
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Notes:
An Extension Hunt Group Member cannot also be an Attendant Hunt Group Member.
Each extension can belong to only one Extension Hunt Group.  (The most recent assignment is the 
priority.)
To change an Extension Hunt Group Member, clear the current member by pressing FLASH first, 
then entering the new extension member.  Otherwise, the new extension will have the member position, 
and the current assignment will move backward one member position.  (You cannot override an 
extension number, unless you press FLASH to clear it first.)
Related Programming:
          
Notes:
Related Programming:
Extension HG Delayed (No Answer) Hunt Timer
(all CPCs) - Version 1.0 or higher
Set the amount of time before an unanswered call ringing an idle member in the
Extension Hunt Group, is forwarded to the next member in the group.
FF5   1   (01-72)   23   Hold   (0-255)   Hold 
 
Delayed (No Answer) Hunt Timer:

$ 	
, .- %2
0=stay at idle extension
1-255=no. of seconds
Extension Hunt Group No.
(available range depends on
system size)
(01-12)  for a 96-port system
(01-24)  for a 192-port system
(01-36)  for a 288-port system
(01-48)  for a 384-port system
(01-60)  for a 460-port system
(01-72)  for a 576-port systemdefault:  16 seconds 
						

							FF5: Groups Section 400-Programming
Page 5-16
     l     DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
         
Notes:
A call is queued in a hunt group after the idle members are tried (once each) and the remaining members 
are busy.
If there is no assigned 
Next Extension/Hunt Group (see next address),
 intercom and network calls will 
be dropped after the Queuing Timer expires. CO calls will return to “multiple CO incoming” status.
Related Programming:
Extension HG Next Extension/Hunt Group     FF5 1 (01-72) 25 Hold (0-9999) Hold
Extension HG Queuing Timer
(all CPCs) - Version 1.0 or higher
Set the amount of time an incoming call is queued in the Extension Hunt Group 
(waiting for a member to become available) before being forwarded to the next 
hunt group or extension.
FF5   1   (01-72)   24   Hold   (0-255)   Hold 
 
Queuing Timer:

$ 	
D-- %
0=stay in the same Hunt Group  (default)
1-255=no. of seconds
Extension Hunt Group No.
(available range depends on
system size)
(01-12)  for a 96-port system
(01-24)  for a 192-port system
(01-36)  for a 288-port system
(01-48)  for a 384-port system
(01-60)  for a 460-port system
(01-72)  for a 576-port system 
						

							Section 400-Programming FF5: Groups
576-13-400 DBS 576 (USA) issued 05/20/98
     l     Page 5-17
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
         
Notes:
The Pilot No. can be an Extension Hunt Group or Attendant Hunt Group. The Extension No. can be a 
Virtual Extension or an actual extension number.
Related Programming:
Attendant HG Pilot Number     FF5 0 01 Hold (0-9999) Hold
Extension HG Pilot Number     FF5 1 (01-72) 02 Hold (0-9999) Hold
Extension Number Assignment     FF3 2 (001-576) 00 Hold (0-9999) Hold
Extension Number Assignment     FF3 0 BSSC 02 Hold (0-9999) Hold
Extension HG Next Extension/Hunt Group
(all CPCs) - Version 1.0 or higher
Enter the Hunt Group pilot number or Extension number that will receive the 
Extension Hunt Group’s unanswered calls.
FF5   1   (01-72)   25   Hold   (0-9999)   Hold 
 
Next Extension/Hunt Group

$
 	)+ .-
(enter Hunt Group Pilot No. or Extension No.)
default:  [no assignment]
Extension Hunt Group No.
(available range depends on
system size)
(01-12)  for a 96-port system
(01-24)  for a 192-port system
(01-36)  for a 288-port system
(01-48)  for a 384-port system
(01-60)  for a 460-port system
(01-72)  for a 576-port system 
						

							FF5: Groups Section 400-Programming
Page 5-18
     l     DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF5  2:  MCO Trunk Groups (Outbound)
        
Notes:
Related Programming:
         
MCO-Outbound Search Mode
(all CPCs) - Version 1.0 or higher
Set the hunting method for trunks in the MCO-Outbound Trunk Group.
FF5   2   (01-99)   001   Hold   (0 or 1)   Hold
 
 
MCO-Outbound Trunk Group No.
(maximum 99 groups)0=Hunt for trunks in reverse order by
    Member No.  (default)
1=Hunt for trunks in distributed order.

$

 	
%1	#- 9
MCO-Outbound Trunk Group Members
(all CPCs) - Version 1.0 or higher
Assign trunks as members of the MCO-Outbound Trunk Group.
FF5   2    (01-99)    (002-577)    Hold    (1-576)    Hold
 
 
MCO-Outbound
(max. 99 groups)Member Position:
002=Member position #1
003=Member position #2
004=Member position #3
...
577=Member position #576Trunk No. 1-576
default:  [none]

$

 	%1	#- 28
Trunk Group No.
NOTE:  The system performs a “live” re-sort
every time you add a trunk member.
   1st Member (address 002):  Highest-no’d.
   trunk entered.  --thru--
   Last Member (address depends on total no. of
   trunks entered):  Lowest-no’d. trunk entered.
This means you can enter trunk numbers in no
particular order, regardless of 
Search Mode.