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Panasonic Digital Business System 576 Technical Manual Section 400 Programming
Panasonic Digital Business System 576 Technical Manual Section 400 Programming
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576-13-400 DBS 576 (USA) issued 05/20/98 l Intro-1 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Introduction to DBS 576 Programming This Introduction provides an overview of programming a DBS 576 phone system using a Panasonic DBS phone. The following table summarizes the topics contained in this Introduction. To p i c P a g e Before You BeginIntro-3 Preparations for Programming Intro-3 Initializing a New Phone System Intro-4 CPC Reset (“RAMCLEAR”) Intro-4 Initial Settings (Manual) Intro-5 Auto-Configuration (for single-cabinet systems only) Intro-6 System CPC Modes Intro-8 Codes 0-3: Switch Operation Mode Intro-8 Code 4: System Diagnostic Mode 1 - Memory Intro-8 Code 5: System Diagnostic Mode 2 - LSI Intro-9 Code 6: CPC Copy Intro-9 Software Upgrade Procedure via the PC Card Intro-10 Software Upgrade Procedure for CPC-96 and CPC-288 Intro-11 Software Upgrade Procedure for CPC-576 Intro-12 Understanding FF-Key ProgrammingIntro-13 FF-Key Programs: Software Structure Intro-13 FF-Keys and Other Keys Used in Programming Mode Intro-16 How to Enter Programming Mode Intro-19 Verifying the Software Version Intro-19 Verifying the Extension Port/Trunk Port Intro-19 Sample Address Entries Intro-20 Default SettingsIntro-22 Defaults for 0: SYSTEM CONFIGURATION Intro-22 Defaults for FF1: SYSTEM PROGRAMMING Intro-22 Defaults for FF2: TRUNKS Intro-29 Defaults for FF3: EXTENSIONS Intro-35
Introduction to DBS 576 Programming Section 400-Programming Intro-2 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix BDefaults for FF4: FF-KEY/SOFT KEY FEATURE ASSIGNMENTS Intro-37 Defaults for FF5: GROUPS Intro-38 Defaults for FF6: TRS/ARS Intro-39 Defaults for FF7: APPLICATIONS Intro-41 Defaults for FF8: MAINTENANCE Intro-42
Section 400-Programming Introduction to DBS 576 Programming 576-13-400 DBS 576 (USA) issued 05/20/98 l Intro-3 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Before You Begin This section describes preparations that should be completed before you start programming. If you are already familiar with DBS FF-key programming, you can begin programming as soon as these preparations have been made. However, if you are not familiar with FF-key programming, read Understanding FF-Key Programming on page Intro-13 before you begin. Preparations for Programming Before programming the phoneystem, make sure the following steps have been completed: 1. Confirm that the purchased phone system meets the customer’s feature requirements. See Section 700-Feature Operation for feature descriptions. 2. Confirm that all hardware required for the selected features has been obtained. See Section 300-Installation for details. 3. Use Section 450-Configuration Forms & Tables to record the customer’s site data. Use the following guidelines when completing Forms & Tables: •Be sure to record all program entries. •Leave the default values for equipment that is not connected. •Pay careful attention to program items that require a power-down to take effect. Be sure to complete the necessary programming in these areas before you make the system operational. 4. To program a system for the first time, you must first initialize the software to default values (see Initializing a New Phone System, next page). Once these steps are completed, use the customer’s site data recorded in Forms & Tables, as well as this Section 400-Programming, to program the phone system. IMPORTANT: A display phone is required for FF-key programming.
Introduction to DBS 576 Programming Section 400-Programming Intro-4 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Initializing a New Phone System CPC Reset (“RAMCLEAR”) After installing a phone system for the first time, the CPC (Central Processing Card) should be reset to default values before programming the system. The switches, buttons and LEDs in the following steps are located on the CPC card. 1. Set the CODE rotary switch to 2. 2. Set the RAM HOLD switch to OFF. 3. Press and hold in the MODE button, then press the RESET button or power-on the system. •Wait for the MJ (Major) and MN (Minor) LEDs to come on before releasing the MODE button. 4. Move the RAM HOLD switch to ON. •Wait for the MJ and MN LEDs to extinguish, and the RUN LEDs to blink continuously. •All display phones should now show “Welcome to DBS” on the top line. 5. At any installed display phone, press ON/ OFF. This will bring up Programming Mode, and display the software version number. 6. Perform Initial Settings for the system, either manually via Programming Mode (see next page) or by choosing a set of preprogrammed initial settings (see pg. Intro-6). IMPORTANT: This procedure must be performed before you program the system; otherwise, the system will not work. RUN LED (FPU) RUN LED (MPU) MJ LED MN LED RESET button CODE rotary switch MODE button RAM HOLD switch MOH plug-in (front edge, facing out from cabinet) TheCPC-576Card
Section 400-Programming Introduction to DBS 576 Programming 576-13-400 DBS 576 (USA) issued 05/20/98 l Intro-5 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Initial Settings (Manual) 1. Perform the following programming settings. These settings are the minimum required to make the system work: •System Size (see pg. 0-5) 00 Hold (1-6) Hold •Free Slot Assignment* (see pg. 0-5) 01 (1-6) (01-12) Hold (1-99) Hold •Option Slot Assignment* (see pg. 0-6) 02 (1-6) (13 or 14) Hold (50) Hold •System Date/Time (optional; see pg. 8-42) FF8 1 000 Hold (yymmdd) Hold (hhmm) Hold (1=Monday, 2=Tuesday, ... 7=Sunday) Hold 2. Press ON/OFF to exit Programming Mode. 3. On the CPC card, press RESET (and release quickly). 4. After a few seconds, the system should be up and running. * Eventually, most cards will be automatically detected when they are installed. RESET button CODE rotary switch MODE buttonRAM HOLD switch MOH plug-inRUN LED (FPU) RUN LED (MPU) MJ LED MN LEDCN3 (for PC Upgrade Kit) (front edge, facing out from cabinet) TheCPC-288Card
Introduction to DBS 576 Programming Section 400-Programming Intro-6 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix BAuto-Configuration (for single-cabinet systems only) This procedure will automatically configure a single-cabinet system for a selectable set of pre-defined settings (see table, next page). 1. Set the CODE rotary switch to 1. 2. Set the RAM HOLD switch to OFF. 3. Hold in the MODE button on the CPC card, and either press the RESET button or power- on the system. •Wait for the MN LED to come on before releasing the MODE button. 4. Move the RAM HOLD switch to ON. 5. At an installed extension display phone, press ON/OFF. The phone should display: 6. Dial the desired System Configuration Pattern No. 1-6 (see table, next page). 7. Press HOLD. 8. Press ON/OFF. 9. Wait for the initialize auto-configuration process to complete. Successful completion will be indicated by the system returning to normal operating mode (the main screen will appear on the phone): (front edge, facing out from cabinet) TheCPC-96Card RESET button CODE rotary switch MODE button RAM HOLD switch MOH plug-in RUN LED (MPU) MJ LED MN LED CN3 (for PC Upgrade Kit) 00:07 Wed JAN 01 100 EXT100
Section 400-Programming Introduction to DBS 576 Programming 576-13-400 DBS 576 (USA) issued 05/20/98 l Intro-7 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B 10. After the Auto-Configuration process is complete, change the CODE rotary switch back to “2” (to avoid accidental memory erasure in the future). Table Intro-1. Auto-Configuration settings for CODE Rotary Switch set to “1” System Config. Pattern No.-- Free Slots -- 123456789101112 1 CO 1-8EXT 100-107EXT 108-115EXT 116-123EXT 124-131 2CO 1-8EXT 100-107EXT 108-115VM (4-port) VPU Ext.600-603, in Hunt Group 1 3CO 1-8CO 9-16EXT 100-107EXT 108-115EXT 116-123 4CO 1-8CO 9-16CO 17-24EXT 100-107EXT 108-115EXT 116-123EXT 124-131EXT 132-139EX T 140-147EX T 148-155EX T 156-163EX T 164-171 5CO 1-8CO 9-16CO 17-24EXT 100-107EXT 108-115EXT 116-123EXT 124-131EXT 132-139EX T 140-147VM (8-port) VPU Ext.600-607, in Hunt Group 1not used 6CO 1-8CO 9-16CO 17-24CO 25-32EXT 100-107EXT 108-115EXT 116-123EXT 124-131EX T 132-139EX T 140-147EX T 148-155EX T 156-163 NOTES: FF-Key Assignments: On the auto-configured extensions, FF1 = CO-1, FF2 = CO-2, ... FF32 = CO-32. Ringing: On Extensions 100 and 101, CO-1 thru CO-32 will ring the extension for incoming calls. EXT Assignments: Can be either AEC or DEC cards. The system will automatically detect these cards when they are installed. Built-In VM (in Patterns 2 and 5): VPU Ports 1-8 are assigned Extension Nos. 600-607, and included in Hunt Group #1. Hunting method is Pilot Distributed. However, the Hunt Group’s pilot number is not assigned. Pattern 2: Valid, but not intended for the U.S. market. If used, be sure to change Free Slot 5’s card assignment (Built-In VM’s VSSC Card always goes in Free Slot 11).
Introduction to DBS 576 Programming Section 400-Programming Intro-8 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B System CPC Modes The DBS 576 offers several system CPC modes, which are automatically entered upon system startup (depending on current configuration’s needs). These CPC modes provide a way to perform functions such as the following: rnormal system operation rclearing of data at startup rautomatic or manual reading of system size rdiagnosing memory rdiagnosing LSI Codes 0-3: Switch Operation Mode The Switch Operation Mode executes normal system switching operation on the basis of stored (programmed) data. To enter Switch Operation Mode: 1. Make sure the RAM HOLD switch is ON. 2. Set the CODE rotary switch to either 0, 1, 2, or 3. 3. Press RESET or power-on the system. 4. As the system starts up, the MJ (Major) then the MN (Minor) LEDs light. When the startup sequence is complete and the CPC card is in normal operation mode, the RUN LEDs blink. Code 4: System Diagnostic Mode 1 - Memory CAUTION: This procedure interrupts call processing. Make certain to perform this test when it has the least impact on the system. This procedure analyzes the memory on the CPC card. 1. Set the CODE rotary switch to 4 and the RAM HOLD switch to OFF. 2. Press and hold RESET. 3. When the MJ LED lights, release RESET and change the CODE rotary switch as follows: •2 (D-RAM status information test) RUN LED (FPU) RUN LED (MPU) MJ LED MN LED RESET button CODE rotary switch MODE button RAM HOLD switch MOH plug-in (front edge, facing out from cabinet) TheCPC-576Card
Section 400-Programming Introduction to DBS 576 Programming 576-13-400 DBS 576 (USA) issued 05/20/98 l Intro-9 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B •3 (S-RAM programming information test) •5 (dual-port RAM test) 4. Press and release the MODE button. •MN LED blinks during testing. 5. When the MN LED goes off, the test is passed. If the LED does not extinguish, the memory does not pass the test. 6. After the test is passed, restart the system in the desired mode. Code 5: System Diagnostic Mode 2 - LSI CAUTION: This procedure interrupts call processing. Make certain to perform this test when it has the least impact on the system. This procedure analyzes the LSI on the CPC card. 1. Set the CODE rotary switch to 5 and the RAM HOLD switch to OFF. 2. Press and hold RESET. 3. When MJ LED lights, release RESET and change the rotary switch as follows: •2 (D-RAM status information test) •3 (S-RAM programming information test) •5 (dual-port RAM test) 4. Press and release the MODE button. •MN LED blinks during testing. 5. When the MN LED goes off, the test is passed. If the LED does not extinguish, the memory does not pass the test. 6. After the test is passed, restart the system in the desired mode. Code 6: CPC Copy CAUTION: This procedure interrupts call processing. Make certain to perform this procedure when it has the least impact on the system. This procedure copies the contents of a programmed CPC card (“original CPC”) to another CPC card (“new CPC”). NOTE: Before performing CPC Copy, be sure to first RAMCLEAR the new CPC. Follow the instructions on pg. Intro-4. NOTE: The new CPC cannot have a lower capacity than the original CPC. For instance, a CPC-288 cannot be copied to a CPC-96 (only to another CPC-288 or to a CPC-576).
Introduction to DBS 576 Programming Section 400-Programming Intro-10 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B1. Power-off the system. 2. The original CPC should be mounted in the “CPC” slot of the main cabinet, with its CODE rotary switch set to “6” and its RAM HOLD switch “ON.” 3. If the system is to use pooled trunk access, cut the MCO strap on the new CPC (labeled “J1” on a CPC-96 or CPC-288, or “J7” on a CPC-576). Otherwise, trunk groups won’t be copied. 4. Place the new CPC into the “OP2” slot of the main cabinet, with its RAM HOLD switch “ON.” 5. Power-on the system. On the original CPC in the “CPC” slot ... •MJ LED should light. •MN LED should blink, indicating start of copy. •When the MN LED goes out, the copy process is complete. 6. Power-off the system. 7. Remove the new CPC from the “OP2” slot. 8. If the original CPC is being left in the “CPC” slot, return its CODE rotary switch to “2.” Software Upgrade Procedure via the PC Card There are two hardware components in a software upgrade: The PC CardThis card looks like a 3-1/2” diskette, but is more rectangular in shape. The PC Card stores all the software upgrade data. The PC Upgrade KitThis is a PCB with a special connector on the edge, and a slot on its surface to hold the PC Card.