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Panasonic Digital Business System 576 Technical Manual Section 400 Programming
Panasonic Digital Business System 576 Technical Manual Section 400 Programming
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Section 400-Programming FF7: Applications 576-13-400 DBS 576 (USA) issued 05/20/98 l Page 7-5 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Notes: This Tenant Group assignment can be used for outside notification (for example, Voice Mail automatically calling your pager after receiving a message in your mailbox). Related Programming: VPU Port Tenant Group Assignment (all CPCs) - Version 1.0 or higher Assign a Tenant Group to each VPU Port (if required). This Tenant Group assignment will apply during outbound dialing. FF7 0 (B11) 01 (01-16) 01 Hold (1-72) Hold Tenant Group No. 1-72 default: 1B11: VSSC Card Position -- B=Cabinet 1-6 11=Free Slot 11 NOTE: Available range dependsVPU Port No. on VPU card(s) installed: VPU/4 = 01-04 VPU/8 = 01-08 VPU/4 + VPU/4 = 01-08 VPU/4 + VPU/8 = 01-12 VPU/8 + VPU/8 = 01-16 $ &2 % 1!-6 VPU Port TRS Class Assignment (Day/Night) (all CPCs) - Version 1.0 or higher Assign a TRS Class (if required) to each VPU Port. FF7 0 (B11) 01 (01-16) 02 (0 and 1) Hold (1-50) Hold TRS Class No. 1-50 1=Night mode 0=Day 1&2 mode default: 1 B11: VSSC Card Position -- B=Cabinet 1-6 11=Free Slot 11 NOTE: Available range depends on VPU card(s) installed: VPU/4 = 01-04 VPU/8 = 01-08 VPU/4 + VPU/4 = 01-08 VPU/4 + VPU/8 = 01-12 VPU/8 + VPU/8 = 01-16VPU Port No. $ &2 % ,
FF7: Applications Section 400-Programming Page 7-6 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Notes: This TRS Class assignment can be used for restricting outside notification (for example, whether Voice Mail can automatically call your pager after receiving a message in your mailbox). Related Programming: Notes: The default 6 setting in this address (Pad Class 6) is optimal in most systems for hearing messages. Related Programming: FF1 8: Digital Pad Settings (pg. 1-176) VPU Port Digital Pad Class Assignment (all CPCs) - Version 1.0 or higher Assign a Digital Pad Class to each VPU Port. FF7 0 (B11) 01 (01-16) 03 Hold (1-8) Hold Digital Pad Class No. 1-8 default: 6 B11: VSSC Card Position -- B=Cabinet 1-6 11=Free Slot 11 NOTE: Available range depends on VPU card(s) installed: VPU/4 = 01-04 VPU/8 = 01-08 VPU/4 + VPU/4 = 01-08 VPU/4 + VPU/8 = 01-12 VPU/8 + VPU/8 = 01-16VPU Port No. $ &2 $/ ,
Section 400-Programming FF7: Applications 576-13-400 DBS 576 (USA) issued 05/20/98 l Page 7-7 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Notes: To specify only one Extension Card, enter the same Cabinet/Slot number in the First and Last positions. The total number of extensions included in Card Ranges 1-4 must not exceed 248. The defined range cannot include any type of card other than DEC or AEC Extension Cards. For example, if there’s a Trunk Card installed between Extension Cards, you must define two separate Extension Card ranges in the above address. Related Programming: Free Slot Assignment (pg. 0-5) 01 (1-6) (01-12) Hold (1-99) Hold Card Type Verification (pg. 8-23) FF8 0 04 1 BSS 00 Hold [01-99 displays] Built-In VM: Service Range Assignment (all CPCs) - Version 1.0 or higher Assign up to 4 ranges of extensions that will get Voice Mail service. FF7 0 (B11) 02 01 (0001-0016) Hold (0-6 or 0-12) Hold 0001=Range #1 First CabinetCabinet 1-6 or Slot 1-12 default: 0/00 [no assignment] 0002=Range #1 First Slot 0003=Range #1 Last Cabinet 0004=Range #1 Last Slot 0005=Range #2 First Cabinet 0006=Range #2 First Slot 0007=Range #2 Last Cabinet 0008=Range #2 Last Slot 0009=Range #3 First Cabinet 0010=Range #3 First Slot 0011=Range #3 Last Cabinet 0012=Range #3 Last Slot 0013=Range #4 First Cabinet 0014=Range #4 First Slot 0015=Range #4 Last Cabinet 0016=Range #4 Last SlotNOTE #2: These extension B11: VSSC Card Position -- B=Cabinet 1-6 11=Free Slot 11 NOTE #1: The total number of extensions defined in Ranges #1 thru #4 must not exceed 248. numbers will automatically become the Mailbox Numbers - there’s no need to assign mailboxes to extensions in FF4 (FF-Key Feature Assignments). The system will automatically send the extension number to the Voice Mail Unit. First/Last Free Slot Position in Range (up to 4 ranges): $ $%) &2 /7
FF7: Applications Section 400-Programming Page 7-8 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Notes: See Section 510: Built-In Voice Mail Reference Manual for the addresses contained within this portion of programming. Related Programming: Built-In VM: Detail Settings (all CPCs) - Version 1.0 or higher This is the gateway for entering detailed settings for Built-In Voice Mail. FF7 0 (B11) 03 Hold CONF... B11: VSSC Card Position -- B=Cabinet 1-6 11=Free Slot 11 $ &2 ,
Section 400-Programming FF7: Applications 576-13-400 DBS 576 (USA) issued 05/20/98 l Page 7-9 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B FF7 1: Built-In ACD NOTE: “ACD” means “Automated Call Distributor.” See Section 520: Built-In ACD Reference Manual for complete instructions on installing, programming, and using this DBS 576 option. Notes: r A maximum of 1 ACD Unit can be installed per cabinet. A maximum of 2 ACD Units can be installed per phone system. Related Programming: Free Slot Assignment (pg. 0-5) 01 (1-6) (01-12) Hold (1-99) Hold Card Type Verification (pg. 8-23) FF8 0 04 1 BSS 00 Hold [01-99 displays] Notes: ACD Unit Number (all CPCs) - Version 1.0 or higher Assign a number to each Built-In ACD unit installed. FF7 1 (B11) 00 Hold (0-2) Hold 0=[no assignment] (default) 1=Built-In ACD #1 BSS: ACD Card Position -- B=Cabinet no. 1-6 SS=Slot no. 112=Built-In ACD #2 $ 7-, / ACD Port Extension Numbers (all CPCs) - Version 1.0 or higher Assign the extension number that can be dialed to reach Built-In ACD. FF7 1 (B11) 01 (01-24) 00 Hold (Ext.No.) Hold Extension No. (1 to 4 digits) default: [no assignment](max. 24 channels ACD Port No. can be assigned) BSS: ACD Card Position -- B=Cabinet no. 1-6 SS=Slot no. 11 $ / &-,
FF7: Applications Section 400-Programming Page 7-10 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Related Programming: Notes: Related Programming: MCO-Inbound Trunk Group Members (pg. 5-20) FF5 3 (01-99) (001-576) Hold (1-576) Hold Notes: Related Programming: FF6 0: TRS/ARS Common (pg. 6-5) FF6 1: TRS Class Definitions (pg. 6-15) ACD Port Tenant Group Assignment (all CPCs) - Version 1.0 or higher Assign each ACD port to a Tenant Group, for incoming call functions. FF7 1 (B11) 01 (01-24) 01 Hold (1-72) Hold r Tenant Group No. 1-72 default: 1 (max. 24 channels ACD Port No. can be assigned) BSS: ACD Card Position -- B=Cabinet no. 1-6 SS=Slot no. 11 $ / % 1!-6 ACD Port TRS Class Assignment (Day/Night) (all CPCs) - Version 1.0 or higher Assign a TRS Class to each ACD port, for incoming call functions. FF7 1 (B11) 01 (01-24) 02 (0 and 1) Hold (1-50) Hold TRS Class No. 1-50 1=Night mode 0=Day 1&2 mode default: 1 (max. 24 channels ACD Port No. can be assigned) BSS: ACD Card Position -- B=Cabinet no. 1-6 SS=Slot no. 11 $ 0 % 5
Section 400-Programming FF7: Applications 576-13-400 DBS 576 (USA) issued 05/20/98 l Page 7-11 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Notes: Related Programming: FF1 8: Digital Pad Settings (pg. 1-176) ACD Port Digital Pad Class Assignment (all CPCs) - Version 1.0 or higher Assign a Digital Pad Class to each Built-In ACD port. FF7 1 (B11) 01 (01-24) 03 Hold (1-8) Hold Digital Pad Class No. 1-8 default: 6 (max. 24 channels ACD Port No. can be assigned) BSS: ACD Card Position -- B=Cabinet no. 1-6 SS=Slot no. 11 $ /$/, Built-In ACD: Service Range Assignment (all CPCs) - Version 1.0 or higher Assign up to 4 ranges of extensions that will have Built-In ACD service. FF7 1 (B11) 02 01 (0001-0016) Hold (0-6 or 0-12) Hold 0001=Range #1 First ShelfShelf No. 1-6 or Slot No. 1-12 default: 0/00 [no assignment] 0002=Range #1 First Slot 0003=Range #1 Last Shelf 0004=Range #1 Last Slot 0005=Range #2 First Shelf 0006=Range #2 First Slot 0007=Range #2 Last Shelf 0008=Range #2 Last Slot 0009=Range #3 First Shelf 0010=Range #3 First Slot 0011=Range #3 Last Shelf 0012=Range #3 Last Slot 0013=Range #4 First Shelf 0014=Range #4 First Slot 0015=Range #4 Last Shelf 0016=Range #4 Last Slot BSS: ACD Card Position -- B=Cabinet no. 1-6 SS=Slot no. 11 $ $%) / /7
FF7: Applications Section 400-Programming Page 7-12 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Notes: The defined range cannot include any type of card other than DEC or AEC Extension Cards. For example, if there’s a Trunk Card installed between Extension Cards, you must define two separate Extension Card ranges in the above address. Related Programming: Free Slot Assignment (pg. 0-5) 01 (1-6) (01-12) Hold (1-99) Hold Card Type Verification (pg. 8-23) FF8 0 04 1 BSS 00 Hold [01-99 displays] Notes: See Section 520: ACD Reference Manual for the addresses contained within this portion of programming. Related Programming: Built-In ACD: Detail Setting (all CPCs) - Version 1.0 or higher This is the gateway for entering more detail settings for Built-In ACD. FF7 1 (B11) 03 Hold CONF... BSS: ACD Card Position -- B=Cabinet no. 1-6 SS=Slot no. 11 $ / ,
Section 400-Programming FF7: Applications 576-13-400 DBS 576 (USA) issued 05/20/98 l Page 7-13 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B FF7 2: API NOTE: “API” means “Application Processor Interface.” The API card provides an interface path between the phone system’s information BUS and an external, PC-based application such as 3rd-party (integrated) Voice Mail, Enhanced ACD, etc. An RS232C port (19,200bps maximum) located on the API card provides the external interface connection. See “General Notes” in System Configuration (pg. 0-2) for more information about using API with 3rd-party Voice Mail. Notes: One API card is available for each cabinet. An AEC or DEC card should be installed in the slot to the right of the API card, to provide up to 8 voice ports. Related Programming: Free Slot Assignment (pg. 0-5) 01 (1-6) (01-12) Hold (1-99) Hold Card Type Verification (pg. 8-23) FF8 0 04 1 BSS 00 Hold [01-99 displays] API Unit Number (all CPCs) - Version 1.0 or higher Assign a number to each API unit installed. FF7 2 (BSS) 00 Hold (0-6) Hold 0=[no assignment] (default) 1=API #1 2=API #2 ... 6=API #6 BSS: API Card Position B=Cabinet no. 1-6 SS=Slot No. where API port is located (01-11) $ /$ )-8
FF7: Applications Section 400-Programming Page 7-14 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Notes: The API Port Number should be the phantom extension number. It cannot be the existing extension number. For example, when you select Card Type 80 (2 API ports) in Free Slot Assignment, you can only enter API Port No.1 or No. 2 in this address. Related Programming: Free Slot Assignment (pg. 0-5) 01 (1-6) (01-12) Hold (1-99) Hold Notes: Tenant Groups can be used for controlling MCO access and SSD block assignment. Related Programming: FF1 3: MCO Access in Tenant Groups (pg. 1-163) FF1 0 15, 16, and 17: SSD Blocks (pg. 1-99) API Port Extension Numbers (all CPCs) - Version 1.0 or higher Assign the extension number that can be dialed to reach the API port. FF7 2 (BSS) 01 (01-08) 00 Hold (Ext.No.) Hold Extension No. (1 to 4 digits) default: [no assignment] (max. 8 channels) API Port No. BSS: API Card Position B=Cabinet no. 1-6 SS=Slot No. where API port is located (01-11) $ /$ &-, API Port Tenant Group Assignment (all CPCs) - Version 1.0 or higher Assign each API port to a Tenant Group, for the outgoing function. FF7 2 (BSS) 01 (01-08) 01 Hold (1-72) Hold Tenant Group No. 1-72 default: 1 (max. 8 channels) API Port No. BSS: API Card Position B=Cabinet no. 1-6 SS=Slot No. where API port is located (01-11) $ /$ % 1!-6