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Panasonic Digital Business System 576 Technical Manual Section 400 Programming
Panasonic Digital Business System 576 Technical Manual Section 400 Programming
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Section 400-ProgrammingIndex 576-13-400 DBS 576 (USA) issued 05/20/98 l Index-5 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Index SMDR data .......................................................... 1-88 Traffic Measurement data ................................... 1-89 Day/Night Mode-- Attendant Hunt Group during...................... 5-3 –5-10 Call Forward/No Answer Timers .......... 1-149 , 1-150 CO Delayed Ring timers for .................. 1-129 , 1-130 Delayed Ring Type/Dest. (analog CO trunks)2-31 –2- 33 Delayed Ring Type/Dest. (ISDN trunks) .. 2-78 –2-80 Delayed Ring Type/Dest. (T1 CO trunks)... 2-110 –2- 112 DID to busy extension during ............................. 1-31 DID to incorrect number during .......................... 1-33 DID/DNIS destinations (A side) .................... 1-169 DID/DNIS destinations (B side) .................... 1-171 display, on extension ........................................... 3-17 for MCO Tenant Groups ..................................... 1-25 Holidays............................................................... 8-55 Holidays (Extended) ............................................ 8-59 Ring Type (analog E&M trunks)............... 2-53 –2-55 Ring Type (T1 E&M trunks) ................. 2-132 –2-134 Ring Type/Dest. (analog CO trunks)......... 2-28 –2-30 Ring Type/Dest. (ISDN trunks)................. 2-75 –2-77 Ring Type/Dest. (T1 CO trunks) ........... 2-107 –2-109 set, feature codes (defining) .................. 1-156 , 1-158 Slide Ring/Alarm Ring timers ............... 1-132 –1-133 switching (allowing) ............................................ 1-55 TRS Class for analog CO trunk................. 2-34 –2-35 TRS Class for analog E&M trunk ....................... 2-57 TRS Class for ISDN trunk......................... 2-81 –2-82 TRS Class for T1 CO trunk ................... 2-113 –2-114 TRS Class for T1 E&M trunk ........................... 2-136 Trunk FF-Key ringing ............ 4-11 –4-12, 4-16–4-17 Weekdays ............................................................ 8-53 Weekend A ....................................................... 8-54 Weekend B ....................................................... 8-54 Days of the Month (Special) ................................... 8-60 Days of the Week-- System Clock....................................................... 8-43 Days of the Week (ARS)......................................... 6-25 D-Channel-- Interface ID Code ...................................... 2-59 , 3-29 Position, for ISDN extensions ............................. 3-28 Position, for ISDN trunks .................................... 2-59 Dealer Maintenance................................................... 8-4 Dealer Programming-- ID code for......................................................... 1-108 DEC Card-- with PanaVOICE ................................................... 0-3Default Settings ..................................................Intro-22 Definitions-- 3-Party Conference.............................................. 1-42 Account Codes .................................................... 3-21 Advanced Routing............................................... 1-28 Alarm Ringing ................................................... 1-106 Auto Camp-On .................................................... 1-57 Auto Repeat Dialing ............................................ 1-49 Blind Transfer ..................................................... 1-37 Brokers Hold ....................................................... 1-42 Callback Request ................................................. 1-59 Caller ID Log .................................................... 1-112 DID ...................................................................... 1-31 DISA ................................................................... 1-30 DNIS ................................................................. 1-168 DSS/BLF Key ..................................................... 1-24 Exclusive Hold .................................................... 1-40 Extension COS .................................................... 1-35 Flexible Feature Code ....................................... 1-155 Floating Hold ...................................................... 1-14 Forced Account Codes ...................................... 1-104 Handset Mute ...................................................... 1-18 Hot Dial Pad ........................................................ 3-23 Howler Tone........................................................ 1-29 Indirect LCR........................................................ 2-27 Intercom Ring Tone ............................................ 1-75 Manual Camp-On ................................................ 1-57 Multiple Incoming............................................... 1-30 Off-Hook Monitoring .......................................... 1-17 Onhook Transfer at Camp-On ............................. 1-39 Onhook Transfer at Ringback ............................. 1-37 Onhook Transfer at Talk ..................................... 1-38 Private/Out-of-Area Calls ................................... 1-21 RAI Serial Port .................................................... 1-83 Serial Port 1 ......................................................... 1-80 Serial Port 2 ......................................................... 1-85 Slide Ringing ..................................................... 1-132 SMDR Formats #1 and #2................................... 1-93 Station Park ......................................................... 1-71 Step Calling ......................................................... 1-26 Supervised Transfer ............................................ 1-38 System Hold ........................................................ 1-40 Tenant Groups ................................................... 1-163 Timed Reminder................................................ 1-151 Tone Calling ........................................................ 1-37 Trunk COS .......................................................... 1-75 Trunk Queuing .................................................... 1-60 Trunk-to-Trunk Transfer ..................................... 1-70 Variable Mode ..................................................... 3-20 Virtual Ports ........................................................ 1-12 Voice Calling ...................................................... 1-37 Walking TRS ....................................................... 8-61
IndexSection 400-Programming Index-6 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Index Delayed Ringing-- DID/DNIS destinations (A side) .................... 1-169 DID/DNIS destinations (B side) .................... 1-171 Timer (CO/Busy) .............................................. 1-131 Timer (CO/Day1) .............................................. 1-129 Timer (CO/Day2) .............................................. 1-129 Timer (CO/Night).............................................. 1-130 Timer (DID) ...................................................... 1-137 Timer for BLF Keys .......................................... 1-144 Timers for Att.Hunt Grp ..............................5-5 –5-10 Timers for Ext.Hunt Grps ................................... 5-15 Type/Dest. (analog CO trunks) ..................2-31 –2-33 Type/Dest. (ISDN trunks) ..........................2-78 –2-80 Type/Dest. (T1 CO trunks) ....................2-110 –2-112 Delete Beginning Digits .......................................... 6-38 Dial Conversion-- Pattern, for ARS routing ..................................... 6-37 Tables (ARS) ....................................................... 6-38 Dial Plan-- A and B (defining) ...................................... 1-154 assignment to extension .............................3-27 , 3-39 Dial Tone-- detection of CO ..........................................2-18 , 2-98 Flexible Feature Codes during ...............1-155 , 1-157 Intercom, max./min. dialing at .......................... 1-154 internal, Flash key with ...... 2-50 , 2-67, 2-101, 2-129 internal, with Flash key ....................................... 2-23 pre-pause check ................................................... 1-65 Pre-Pause Timers at (internal DT) .........1-139 , 1-140 receive at off-hook .............................................. 1-64 Simulation (CO) ................. 2-21 , 2-48, 2-100, 2-128 soft key features at ................................................ 8-9 to tie lines ............................................................ 1-76 Dial-Pulse-- dialing, on analog CO trunk ................................ 2-17 dialing, on analog E&M trunk ............................ 2-46 dialing, on T1 (CO) trunk.................................... 2-97 dialing, on T1 E&M trunk................................. 2-125 Minimum Pause, on analog CO trunk ................... 2-9 Minimum Pause, on T1-CO trunk ....................... 2-88 signaling on SLT phones ....................................... 3-6 SLTs, hookflash on ............................................. 1-18 SLTs, Interdigit Timer ...................................... 1-141 SLTs, Pre-Pause Timer ..................................... 1-139 switch to DTMF (inbound calls)2-26 , 2-52, 2-104, 2- 131 switch to DTMF (outbound calls) . 2-26 , 2-51, 2-104, 2-130 DID-- auto-send to VM ................................................ 1-174 Delayed Ring Timer .......................................... 1-137Dialing for ISDN S-Point...................................1-172 Names ..................................................................8-41 Ring Detect Timer...................................... 2-10 , 2-89 Ring Type (analog CO trunks)................... 2-28 –2-30 Ring Type (ISDN trunks)........................... 2-75 –2-77 Ring Type (T1 CO trunks) ..................... 2-107 –2-109 to busy extension during Day/Night mode ..........1-31 to incorrect number during Day/Night mode.......1-33 trunk circuit type (T1 CO) ...................................2-87 trunk signal type (analog CO) ................................2-8 DID/DNIS-- Dial Table (A side) .........................................1-169 Dial Table (B side) .........................................1-171 Numbering (A side) ........................................1-168 Table, choosing ....................................................1-77 Digital Key Phones-- extension settings ...................................................3-3 Interdigit Timer ..................................................1-142 Pre-Pause Timer .................................................1-140 Digital Pad Class-- 3-Party Conference settings ...............................1-183 8-Party Conference settings ...............................1-185 assignment to analog CO trunk ............................2-36 assignment to analog E&M trunk ........................2-58 assignment to API port.........................................7-15 assignment to Built-In ACD port .........................7-11 assignment to Built-In VM VPU port ....................7-6 assignment to extension .......................................3-26 assignment to extension (Voice) ..........................3-39 assignment to ISDN trunk....................................2-85 assignment to T1 CO trunk ................................2-115 assignment to T1 E&M trunk ............................2-137 BGM settings .....................................................1-181 Extension Pad Class settings..............................1-176 Paging Port Adapter settings..............................1-182 Trunk Pad Class settings ....................................1-178 DIL-- Ring Type/Dest. (analog CO trunks) ......... 2-28 –2-30 Ring Type/Dest. (ISDN trunks) ................. 2-75 –2-77 Ring Type/Dest. (T1 CO trunks) ........... 2-107 –2-109 Directory-- Extension, displaying Closed Nos. in ................1-105 DISA-- ID Codes and TRS assignments.........................1-114 ID Codes, digit length of....................................1-113 ID Verification .....................................................1-79 interdigit timeout, handling of .............................1-30 invalid numbers, handling of ...............................1-30 no-answer timeout, handling of ...........................1-31 No-Answer Timer ..............................................1-127 paging on..............................................................1-78
Section 400-ProgrammingIndex 576-13-400 DBS 576 (USA) issued 05/20/98 l Index-7 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Index Ring Type (analog CO trunks) .................. 2-28–2-30 Ring Type (ISDN trunks) .......................... 2-75 –2-77 Ring Type (T1 CO trunks) .................... 2-107 –2-109 step calling ........................................................... 1-26 Disconnect Detect-- AEC loop disconnect signal ................................ 3-19 enabling, on T1 CO trunks .................................. 2-88 enabling, on trunks ................................................ 2-9 Disconnect Supervision Timer-- for analog CO trunks ........................................... 2-15 for analog E&M trunks........................................ 2-44 for T1/CO trunks ................................................. 2-95 for T1/E&M tie-trunks ...................................... 2-124 DND-- confirmation tone timer ..................................... 1-138 feature codes for (defining) ................... 1-156 , 1-158 forced override of ................................................ 1-61 manual override send........................................... 1-61 set/clear (allowing) .............................................. 1-49 set/clear others (allowing) ................................... 1-50 DSS/72-- automatic BLF assignment .................................. 1-19 FF-key assignments ............................................. 4-14 port assignment...................................................... 3-3 DTMF-- dialing, on analog CO trunk ................................ 2-17 dialing, on analog E&M trunk............................. 2-46 dialing, on T1 (CO) trunk .................................... 2-97 dialing, on T1 E&M trunk ................................. 2-125 end-to-end signaling ............................................ 3-12 Link Control, on SLTs.......... 2-20 , 2-48, 2-99, 2-127 OFF Signal Pattern #1 ....................................... 1-124 ON Signal Pattern #1......................................... 1-123 ON/OFF Signal Pattern #2 ................................ 1-125 ON/OFF Signal Pattern #3 ................................ 1-126 pattern during outbound dialing . 2-14 , 2-43, 2-94, 2- 123 pattern during talk ...... 2-14 , 2-43, 2-64, 2-94, 2-123 Receiver Queuing Timer ................................... 1-143 signaling on SLT phones ....................................... 3-6 SLTs, Interdigit Timer....................................... 1-142 SLTs, Pre-Pause Timer...................................... 1-140 Switch (Inbound Calls)....... 2-26 , 2-52, 2-104, 2-131 Switch (Outbound Calls) ................2-26 , 2-51, 2-130 Switch (outbound calls) ..................................... 2-104 Dump-- All Trouble Records ............................................ 8-22 Memory ............................................................... 8-40 Table .................................................................... 8-39 E Echo-- control for RAI serial port ................................... 1-84 Control for Serial Port 1 ...................................... 1-82 control for Serial Port 2 ....................................... 1-87 EM/24-- automatic BLF assignment .................................. 1-19 port assignment ..................................................... 3-3 Ending Digits-- Add ...................................................................... 6-40 End-to-End Signaling .............................................. 3-12 Exclusive Hold-- by trunk FF-key ................................................... 1-11 enabling ............................................................... 1-40 enabling on SLTs ................................................ 1-41 Extension Card-- removing from a Free Slot .................................... 0-3 Extension COS-- 8-Party Conference.............................................. 1-62 API Event Reporting ........................................... 1-69 assignment to extension ......... 3-26 , 3-38, 3-43, 3-46 Auto Repeat Dial ................................................. 1-48 Brokers Hold on SLTs ........................................ 1-42 Busy Override Send ............................................ 1-56 Call Forward/All Calls ........................................ 1-50 Call Forward/Busy .............................................. 1-52 Call Forward/No Answer .................................... 1-51 Call Forward/Other ............................................. 1-52 Call Forward/Outside .......................................... 1-69 Callback Request Receive ................................... 1-59 Callback Request Send ........................................ 1-58 Call-Waiting Answer at Hold.............................. 1-74 Dial Tone Pre-Pause Check ................................ 1-65 Dial Tone Stop .................................................... 1-64 Direct Trunk Access ............................................ 1-46 DND Set/Clear .................................................... 1-49 DND Set/Clear-Other .......................................... 1-50 Exclusive Hold .................................................... 1-40 Exclusive Hold on SLTs ..................................... 1-41 Forced ARS ......................................................... 1-68 Forced DND Override ......................................... 1-61 intercom call restriction between ........................ 1-94 Intercom Calling Type (tone/voice) .................... 1-36 Long Talk Alarm ................................................. 1-66 Manual Camp-On Receive .................................. 1-58 Manual Camp-On Send ....................................... 1-57 Manual DND Override Send ............................... 1-61 MCO Incoming Call Answer .............................. 1-47 Msg-Waiting Send .............................................. 1-55
IndexSection 400-Programming Index-8 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Index Msg-Waiting Send (Priority) for VM ................. 1-54 OHVA Answer .................................................... 1-73 OHVA Send ........................................................ 1-72 Onhook Transfer at Camp-On ............................. 1-39 Onhook Transfer at Ringback ............................. 1-37 Onhook Transfer at Talk ..................................... 1-38 Onhook Trk-to-Trk Transfer ............................... 1-70 Paging .................................................................. 1-48 Recall Timer Apply ............................................. 1-67 Redialing Intercom Calls ..................................... 1-46 SLT Hookflash .................................................... 1-43 SSD Assignment ................................................. 1-43 SSD Assignment to MCO Tenant Groups .......... 1-44 SSD Dialing ........................................................ 1-45 Station Call Park Answer .................................... 1-71 Station Call Park Transfer ................................... 1-72 System Mode Switch........................................... 1-55 Trunk Queuing .................................................... 1-60 User Log-In ......................................................... 1-53 Voice Call Receive .............................................. 1-64 Voice Call Send................................................... 1-63 Extensions-- API service .......................................................... 7-17 Built-In ACD service .......................................... 7-11 Built-In VM service .............................................. 7-7 Connection Type (ISDN) .................................... 3-30 COS definitions ................................................... 1-35 delay-ring to (on analog CO trunks) ..........2-31 –2-33 delay-ring to (on ISDN trunks) ..................2-78 –2-80 delay-ring to (on T1 CO trunks).............2-110 –2-112 Digital Key Phone settings .................................... 3-3 DIL to (on analog CO trunks) ....................2-28 –2-30 DIL to (on ISDN trunks) ............................2-75 –2-77 DIL to (on T1 CO trunks) ......................2-107 –2-109 Directory, displaying Closed Nos. in ................ 1-105 Hot Line .............................................................. 5-23 Hot Line destination ............................................ 5-23 Hunt Group settings ............................................ 5-13 Index .................................................................... 8-49 intercom call restriction between ........................ 1-94 Naming ................................................................ 8-49 Numbering, for API ports ................................... 7-14 Numbering, for Built-In ACD ports ...................... 7-9 Numbering, for Built-In VM VPU ports ............... 7-4 Numbering, for dig.keyphone/SLT exts................ 3-4 Numbering, for ISDN extensions ........................ 3-29 Numbering, for RAI ext. ..................................... 3-45 Numbering, for virtual exts. ................................ 3-40 Paging Group members ....................................... 5-22 phone type ............................................................. 3-3 RAI Port settings ................................................. 3-45 SLT settings .......................................................... 3-3 S-Point ISDN settings ......................................... 3-28Timers (#1).........................................................1-138 Timers (#2).........................................................1-145 virtual -- see Virtual Extensions Virtual Port settings .............................................3-40 External Page Port ...................................................5-21 F Fast-Busy-- after Pre-Pause Timer ............................ 1-139 , 1-140 forced recovery at ................................................1-77 Fault Alarm Data to Serial Port ...............................1-88 Feature Codes-- assignment to FF-keys ................................. 4-7 , 4-14 assignment to soft keys ........................................4-19 defining, at Ringback Tone (Pattern #2)............1-160 Fixed, display of Idle ........................................3-14 FF-Key-- for Built-In Voice Mail ........................................1-16 sample address entries.................................... Intro-20 trunk (CO), Exclusive Hold on ............................1-11 virtual extension, LED control on........................1-12 FF-Keys-- copying feature assignments ..................................4-7 feature code assignment to ........................... 4-7 , 4-14 in Programming Mode ................................... Intro-13 programming, software structure .......................... A-1 Flash-- Key Operation ...........2-23 , 2-50, 2-67, 2-101, 2-129 pattern for analog CO trunk .................................2-18 pattern for T1 (CO) trunk.....................................2-97 pattern, for analog E&M trunk.............................2-46 pattern, for T1 E&M trunk .................................2-126 PROG (Recall) .....................................................3-17 Signal Control ......................................................3-19 Timer 1 for trunk line.........................................1-115 Timer 2 for trunk line.........................................1-116 Timer for Auto-Repeat Dial ...............................1-117 Flexible Feature Codes-- defining, at Busy Tone ........................... 1-161 , 1-162 defining, at Dial Tone ............................ 1-155 , 1-157 defining, at Ringback Tone................................1-159 Floating Hold-- feature code (defining) ........................... 1-156 , 1-158 on HOLD key.......................................................1-14 on virtual extension FF-key .................................1-14 Follow Digits-- after Analyze Digit...............................................6-12 after Leading Digit string .......................................6-7
Section 400-ProgrammingIndex 576-13-400 DBS 576 (USA) issued 05/20/98 l Index-9 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Index Closed Number .................................................... 6-43 Tandem Exchange ............................................... 6-46 Forced Account Codes-- on extensions ....................................................... 3-21 Forced ARS-- enabling ............................................................... 1-68 Frame Format-- for T1 (CO) trunks............................................... 2-90 for T1 (E&M) trunks ......................................... 2-119 Free Slots-- Card assignment .................................................... 0-5 Card reset............................................................. 8-23 Card type verification .......................................... 8-23 Card version verification ..................................... 8-24 removing cards from ............................................. 0-3 FUNCTION EXT-- soft keys during ................................................... 4-19 FUNCTION SYSTEM-- soft key features @ busy tone ............................. 8-12 soft key features @ idle/dial tone .......................... 8-9 soft key features @ ringback ............................... 8-11 soft key features @ talk ....................................... 8-13 G General 1 settings-- in System Common ............................................... 1-9 Ground Start-- trunk circuit type (T1 CO) ................................... 2-87 trunk signal type (analog CO) ............................... 2-8 Ground-Start-- Inbound Detect Timer ............................... 2-16 , 2-96 Ring Type .................................................. 2-10 , 2-89 Groups-- Attendant -- see Attendant Groups Call Pickup -- see Call Pickup Groups Hot Line -- see Hot Line Groups Hunt -- see Hunt Groups MCO Tenant -- see MCO Tenant Groups MCO Trunk -- see MCO Trunk Groups Paging -- see Paging Guard Timers-- for outbound calls ...................................... 2-15 , 2-96 H Handset Mute-- enabling system-wide .......................................... 1-18 Hold-- Brokers, on SLTs ................................................ 1-42 Call-Waiting Answer at....................................... 1-74 Exclusive ............................................................. 1-40 Exclusive, on SLTs ............................................. 1-41 Exclusive, on trunk FF-key ................................. 1-11 Floating, feature code (defining) ............1-156 , 1-158 Floating, on HOLD key....................................... 1-14 Floating, on virtual extension FF-key ................. 1-14 Recall Duration Timer....................................... 1-148 Recall Start Timer (Attendant Group)............... 1-145 Recall Start Timer (extension) .......................... 1-145 Recall Start Timer (SLT) .................................. 1-146 trunk key operation with ..................................... 3-15 Holidays .................................................................. 8-55 Holidays (Extended) ............................................... 8-59 Hookflash-- 2nd, on SLTs ....................................................... 1-42 hold on SLTs ....................................................... 1-41 on rotary SLTs..................................................... 1-18 on SLT ................................................................... 3-5 on SLTs ............................................................... 1-43 Timer (SLT) .......................................................... 3-7 Hot Dial Pad (enabling on ext.) .............................. 3-23 Hot Line-- Extensions ........................................................... 5-23 MCO seize at ON/OFF........................................ 1-15 Mode ................................................................... 5-23 Howler Tone-- Duration Timer .................................................. 1-153 enabling ............................................................... 1-29 Hunt Groups-- Attendant, delayed hunt timers ....................5-5 –5-10 Attendant, hunt mode/members ...................5-3 –5-10 Attendant, Next Ext./HG ..............................5-6 –5-11 Attendant, pilot number ........................................ 5-3 Attendant, queuing timers ............................5-5 –5-11 delay-ring to (on analog CO trunks) ..........2-31 –2-33 delay-ring to (on ISDN trunks) ..................2-78 –2-80 delay-ring to (on T1 CO trunks).............2-110 –2-112 DIL to (on analog CO trunks) ....................2-28 –2-30 DIL to (on ISDN trunks) ............................2-75 –2-77 DIL to (on T1 CO trunks) ......................2-107 –2-109 Extension, delayed hunt timers ........................... 5-15 Extension, hunt mode/members .................5-13 –5-14
IndexSection 400-Programming Index-10 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Index Extension, Next Ext./HG..................................... 5-17 Extension, pilot number ...................................... 5-14 Extension, queuing timer .................................... 5-16 Hz-- alarm ringing for unanswered calls ................... 1-106 ring frequency for analog CO trunks .................. 2-12 ring frequency for analog E&M trunks ............... 2-41 ring frequency for ISDN trunks .......................... 2-62 ring frequency for T1 CO trunks ......................... 2-92 ring frequency for T1 E&M trunks ................... 2-121 ring frequency for Virtual Ext. ports ................... 3-41 I Immediate Start-- Outpulse Delay Timer ....................................... 1-119 Ring Detect Timer (analog E&M) ...................... 2-39 Ring Detect Timer (T1 E&M)........................... 2-118 trunk circuit type (analog E&M) ......................... 2-38 trunk circuit type (T1 CO)................................... 2-87 trunk circuit type (T1 E&M) ............................. 2-117 trunk signal type (analog CO) ............................... 2-8 Inbound Ground Detect Timer .......................2-16 , 2-96 Index-- Extension ............................................................. 8-49 SSD ..................................................................... 8-48 Initializing (System).............................................Intro-4 Intercom Calls-- at ON/OFF ........................................................... 1-15 Callback Request feature code (A side) ......... 1-161 Callback Request feature code (B side) ......... 1-162 Dial Tone, max./min. dialing at ........................ 1-154 MOH source for .................................................. 1-98 print call traffic.................................................... 8-18 redialing............................................................... 1-46 restricting between extensions ............................ 1-94 step calling for ..................................................... 1-26 tone/voice set....................................................... 1-36 Voice-- see Voice Calls Interdigit-- Timers ........................................ 1-120 , 1-141, 1-142 Internal Paging-- splash tone for ....................................................... 1-9 Introduction to System Programming ..................Intro-1 ISDN-- automatic outdialing on ARS match ................... 1-19 BPV Alarm Counter ............................................ 8-29 Channel Control .................................................. 8-35 CRC Alarm Counter............................................ 8-29DID Dialing for S-point .....................................1-172 Error Info view/clear ............................................8-25 Interdigit Timer for outbound (CO) calls...........1-120 Layer 1 Operate Mode .........................................3-31 Layer 1 Receive Error Counter ............................8-30 Layer 1 Status Error Counter ...............................8-30 Layer 1 Transmit Error Counter ..........................8-31 Layer 2 TEI Error Counter...................................8-31 OOF Alarm Counter ............................................8-26 Pre-Pause Timer for outbound (CO) calls .........1-120 Signal Loss Alarm Counter..................................8-26 Slip Alarm Counter ..............................................8-28 S-Point extension settings ....................................3-28 Sync Loss Alarm Counter ....................................8-27 trunk Digital Pad Class ........................................2-85 Trunk settings.......................................................2-59 Yellow Alarm Counter.........................................8-27 L Large-LCD Phones-- displaying Fixed Idle menu ..............................3-14 soft key assignments ............................................4-19 soft key features @ Busy Tone ............................8-12 soft key features @ Idle/Dial Tone ........................8-9 soft key features @ Ringback ..............................8-11 soft key features @ Talk ......................................8-13 Layer 1-- Operate Mode.......................................................3-31 Receive Error Counter .........................................8-30 Status Error Counter ............................................8-30 Transmit Error Counter........................................8-31 Layer 2-- TEI Error Counter ................................................8-31 Layer 3-- B-channel numbering on............................ 2-71 , 3-32 LCR-- Indirect, enabling on analog CO trunk.................2-27 Indirect, enabling on analog E&M tie-trunk........2-52 Indirect, enabling on ISDN trunk.........................2-70 Indirect, enabling on T1 E&M tie-trunk ............2-131 Indirect, enabling on T1-CO trunk.....................2-105 Leading Digits-- Beginning -- see Beginning Digits Follow Digits .........................................................6-7 Prefix ID.................................................................6-6 Prefix String ...........................................................6-6 Routing...................................................................6-9 Routing Entry.........................................................6-9 TRS Level ..............................................................6-8
Section 400-ProgrammingIndex 576-13-400 DBS 576 (USA) issued 05/20/98 l Index-11 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Index Line Coding-- for T1 (CO) trunks............................................... 2-91 for T1 (E&M) trunks ......................................... 2-120 Link Control ............................. 2-20 , 2-48, 2-99, 2-127 Lockout-- ISDN Channel ..................................................... 8-35 Line...................................................................... 8-25 Log-In Code-- allowing ............................................................... 1-53 entering programming mode without .................. 1-15 Long Talk Alarm-- enabling ............................................................... 1-66 enabling, on analog CO trunk.............................. 2-23 enabling, on ISDN trunk ..................................... 2-68 enabling, on T1 (CO) trunk ............................... 2-102 Timer #1 ............................................................ 1-134 Timer #2 ............................................................ 1-135 Loop (AEC) Disconnect Signal............................... 3-19 Loop Detect-- enabling, on trunks ................................................ 2-8 Loop Start-- trunk circuit type (T1 CO) ................................... 2-87 trunk signal type (analog CO) ............................... 2-8 Loopback Diagnostics (T1) ..................................... 8-34 LS/GS Card-- using for ground-start ............................................ 0-3 M Mailbox-- key for Built-In Voice Mail ................................. 1-16 Maintenance-- Dealer .................................................................... 8-4 User ..................................................................... 8-42 Major Alarms (Confirm) ......................................... 8-21 Maximum Input Digits-- for RAI serial port ............................................... 1-85 for Serial Port 1 ................................................... 1-82 for Serial Port 2 ................................................... 1-87 Maximum/Minimum Dialing-- at intercom dial tone .......................................... 1-154 MCO-- Advanced Routing (enabling) ............................. 1-27 ARS routing for MCO-1...................................... 1-27 call pickup ........................................................... 1-47 forcing for trunk access ....................................... 1-46 hot line preference at ON/OFF ............................ 1-15Incoming Call Answer (feature code-Aside) . 1-156 Incoming Call Answer (feature code-Bside) . 1-158 Prime Line, on extension..................................... 3-21 Trunk Groups for MCO access codes ............... 1-164 trunk selection feature code (defining) ..1-155 , 1-157 MCO Tenant Groups-- Day/Night mode for ............................................ 1-25 Inbound Calls, assigning trunk groups to.......... 1-166 MOH sources for ................................................. 1-96 Outbound, for A DID/DNIS nos. ................... 1-169 Outbound, for B DID/DNIS nos. ................... 1-171 SSD assignment to .....................................1-23 , 1-44 SSD block assignment to .................................... 1-99 SSD common block for ..................................... 1-100 MCO Trunk Groups-- Inbound, trunk members ..................................... 5-20 Outbound, search mode for ................................. 5-18 Outbound, trunk members................................... 5-18 Message Retrieval-- via MSG key ....................................................... 1-17 Message-Waiting-- feature code (defining) ... 1-159 , 1-160, 1-161, 1-162 feature codes (defining)..........................1-156 , 1-158 LED, enabling ..................................................... 3-13 Priority (for VM) Send (allowing) ...................... 1-54 Priority, feature code (defining) 1-159 , 1-160, 1-161, 1-162 Send (allowing) ................................................... 1-55 tone timer .......................................................... 1-138 Minor Alarms (Confirm) ......................................... 8-21 MOH-- source for CO trunks ........................................... 1-96 source for intercom calls ..................................... 1-98 source for tie-lines ............................................... 1-97 MSG Key-- for message retrieval ........................................... 1-17 ID Code (creating)............................................... 8-52 Multiple Incoming-- No-Answer Timer ............................................. 1-128 off-hook signal for............................................... 3-10 Ring Pattern (analog E&M tie-trunks) ................ 2-42 Ring Pattern (ISDN trunks) ................................. 2-63 Ring Pattern (T1/CO trunks) ............................... 2-93 Ring Pattern (T1/E&M tie-trunks) .................... 2-122 Ring Type (analog CO trunks) ...................2-28 –2-30 Ring Type (ISDN trunks) ...........................2-75 –2-77 Ring Type (T1 CO trunks) .....................2-107 –2-109 Mute-- Handset, enabling system-wide ........................... 1-18
IndexSection 400-Programming Index-12 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Index N Names-- DID ...................................................................... 8-41 Extension ............................................................. 8-49 Extension Index ................................................... 8-49 PSD ..................................................................... 8-45 SSD ..................................................................... 8-47 SSD Index ........................................................... 8-48 Trunk ................................................................... 8-19 Network-- Connection Type (T1) ..............................2-86 , 2-116 synchronized clock for ...................................... 1-103 Night Mode -- see Day/Night Mode No-Answer-- Alarm Ring Timers ................................1-132 –1-133 Attendant Reversion Duration Timer ................ 1-148 Call Forward (allowing) ...................................... 1-51 Call Forward Timers (Day/Night) ..........1-149 , 1-150 DISA No-Answer Timeout ................................. 1-31 Hold/Transfer Recall Duration Timer ............... 1-148 Next Ext./HG, for Att.HG ............................5-6 –5-11 Next Ext./HG, for Ext.HG................................... 5-17 recall destination ................................................. 1-67 Ring Alarm frequency ....................................... 1-106 Ring Alarm pattern ............................................ 1-107 Timer #1 (unanswered DISA calls)................... 1-127 Timer #2 (unanswered multiple-incoming) ...... 1-128 Transfer Recall Start Timers ............................. 1-147 Numbering-- API ports ............................................................. 7-14 API units.............................................................. 7-13 Built-In ACD ports ................................................ 7-9 Built-In ACD units ................................................ 7-9 Built-In VM units .................................................. 7-3 Built-In VM VPU ports ......................................... 7-4 Closed -- see Closed Numbering DISA ID Codes ................................................. 1-113 extension (RAI) ................................................... 3-45 extensions (dig.keyphone&SLT) .......................... 3-4 extensions (ISDN) ............................................... 3-29 extensions (virtual) .............................................. 3-40 PSD ..................................................................... 8-44 SSD ..................................................................... 8-46 SSD codes ........................................................... 1-22 Subscriber -- see Calling Number trunks ................................................................... 1-22 trunks (analog CO) ................................................ 2-7 trunks (analog E&M) .......................................... 2-37 trunks (ISDN) ...................................................... 2-60 trunks (T1 CO) .................................................... 2-87trunks (T1 E&M) ...............................................2-116 O Off-Hook Monitoring-- enabling ................................................................1-17 Off-Hook Signal-- for multiple incoming ..........................................3-10 Interval, for SLT phones ....................................1-144 OHVA-- Access Code ........................................... 1-161 , 1-162 Answer .................................................................1-73 Send......................................................................1-72 ON/OFF Key-- Hot Line/MCO preference for .............................1-15 Ringing Line Preference ........................................3-8 On-Hook Detection Timer (SLT) ..............................3-6 Onhook Transfer-- by camp-on...........................................................1-39 during ringback ....................................................1-37 during talk ............................................................1-38 Onhook Trunk-to-Trunk Transfer............................1-70 OOF Alarms-- Counter.................................................................8-26 Option Slots-- Card assignment.....................................................0-6 Card reset .............................................................8-23 Card type verification ..........................................8-23 Card version verification......................................8-24 Outpulse Delay Timers-- for analog (CO) calls..........................................1-119 for analog (tie-line) calls ....................................1-119 P Pad Control-- on analog E&M trunks .........................................2-40 Paging-- allowing................................................................1-48 answer, on tie-line ................................................1-29 External Page Port................................................5-21 feature codes (defining) ......................... 1-156 , 1-158 Group, extension members ..................................5-22 internal, splash tone for ..........................................1-9 on DISA/tie line ...................................................1-78 Override, enabling................................................1-28 Timer, for Tie-Lines...........................................1-135
Section 400-ProgrammingIndex 576-13-400 DBS 576 (USA) issued 05/20/98 l Index-13 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Index Paging Port Adapter-- Digital Pad Class settings .................................. 1-182 PanaVOICE-- API Card and ......................................................... 0-3 Parity -- see Data Format Park -- see Call Park Passive Bus-- on ISDN extensions ............................................. 3-30 Pause-- Auto Pause Position Behind PBX ....................... 1-91 Minimum, for dial-pulse signaling .............. 2-9 , 2-88 Outpulse Delay timers ....................................... 1-119 Pre-Pause Check (after dial tone) ........................ 1-65 Pre-Pause Timers ........................1-120 , 1-139, 1-140 Timer ................................................................. 1-117 PBX-- auto-pause position behind .................................. 1-91 trunk access codes ............................................... 1-92 trunk connection type . 2-19 , 2-47, 2-65, 2-98, 2-127 Phone Type................................................................ 3-3 Phone Version ........................................................... 3-4 Pilot Number-- Attendant Hunt Group ........................................... 5-3 Extension Hunt Group ......................................... 5-14 Power-Cycling Requirement-- for DTMF ON/OFF Pattern #2.............. 1-124 , 1-125 for DTMF ON/OFF Pattern #3.......................... 1-126 Priority Message-Waiting-- Cancel (feature code)............................. 1-156 , 1-158 feature code (defining) ... 1-159 , 1-160, 1-161, 1-162 Send (allowing) ................................................... 1-54 PROG Key-- Flash on (Recall) ................................................. 3-17 Flash Timer for ...................................... 1-115 , 1-116 in Programming Mode................................... Intro-19 Program Software Structure ...................... Intro-13 , A-1 Program Software Version ................................ Intro-19 Programmed Data to Serial Port.............................. 1-89 Programming Mode-- Dealer, ID code for ............................................ 1-108 entering without Log-In code .............................. 1-15 how to enter ................................................... Intro-19 Progress Tone .......................................................... 3-35 Protocol-- for RAI serial port ............................................... 1-84 for Serial Port 1 ................................................... 1-81 for Serial Port 2 ................................................... 1-86PSD-- assignment (feature code for) .................1-155 , 1-157 auto-pause position (behind PBX) ...................... 1-91 dialing (feature code for) ........................1-155 , 1-157 Names .................................................................. 8-45 Numbers .............................................................. 8-44 trunk access for ................................................... 1-23 Q Queuing-- DTMF Receiver, timer for ................................ 1-143 Timer for ARS outgoing calls ........................... 1-136 Timer for Ext.Hunt Grps ..................................... 5-16 Timer for incoming calls to busy ext. ............... 1-131 Timers for Att.Hunt Grp ..............................5-5 –5-11 TRS/ARS............................................................. 6-20 Trunk (allowing) ................................................. 1-60 Trunk, callback ring timer for ........................... 1-150 Trunk, feature code (defining) ...............1-161 , 1-162 R RAI-- Ext. COS assignment .......................................... 3-46 extension number ................................................ 3-45 serial port settings ............................................... 1-83 Tenant Group assignment ................................... 3-45 Recall-- Hold/Transfer Duration Timer .......................... 1-148 Start Timers for calls on hold .................1-145 , 1-146 Station Call Park, timer for ............................... 1-153 to extension/Attendant ........................................ 1-67 Transfer Start Timers ........................................ 1-147 Redial-- intercom calls ...................................................... 1-46 on SLT (feature code) ............................1-155 , 1-157 Remote Maintenance-- feature code (defining) ...........................1-157 , 1-159 max.input digits for serial port ............................ 1-85 Re-Order Tone-- after Interdigit Timer ..............................1-141 , 1-142 Reports-- API extension events ........................................... 1-69
IndexSection 400-Programming Index-14 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Index Reset Card ............................................................... 8-23 Reverse Answer Signal Control .............................. 2-11 Reversion-- after Hold/Transfer Recall Duration Timer....... 1-148 Duration Timer for Attendant phones ............... 1-148 Ringback Tone-- Feature Codes at (Pattern #2) ............................ 1-160 Flexible Feature Codes during .......................... 1-159 onhook transfer at ................................................ 1-37 soft key features at .............................................. 8-11 Ringing-- Alarm Frequency for unanswered calls............. 1-106 Alarm Pattern for unanswered calls .................. 1-107 Alarm, enabling on analog CO trunk .................. 2-24 Alarm, enabling on ISDN trunk .......................... 2-68 Alarm, enabling on T1 (CO) trunk .................... 2-102 Caller ID display and .......................................... 2-21 Detect Timer for analog E&M trunks ................. 2-39 Detect Timer for T1 E&M trunks ..................... 2-118 DID Detect Timer ......................................2-10 , 2-89 frequency for analog CO trunks .......................... 2-12 frequency for analog E&M trunks ...................... 2-41 frequency for ISDN trunks .................................. 2-62 frequency for T1 CO trunks ................................ 2-92 frequency for T1 E&M trunks........................... 2-121 frequency for Virtual Ext. ports .......................... 3-41 Ground Start Ring Type ...................................... 2-89 Ground-Start Ring Type...................................... 2-10 Interval for abandoned calls ................................ 2-17 Line Preference (On/Off) ...................................... 3-8 pattern (fixed) for SLT ........................................ 3-12 pattern for analog CO trunks ............................... 2-13 pattern for analog E&M trunks ........................... 2-42 pattern for ISDN trunks ....................................... 2-63 pattern for T1 CO trunks ..................................... 2-93 pattern for T1 E&M trunks ............................... 2-122 pattern for Virtual Ext. ports ............................... 3-42 Slide -- see Slide Ringing Timed Reminder, interval on busy ext. ............. 1-152 Timed Reminder, timer for ............................... 1-151 Tone Source for direct incoming calls ................ 1-75 Type (analog E&M trunks) ........................2-53 –2-55 Type (T1 E&M trunks) ..........................2-132 –2-134 Type/Dest. (analog CO trunks) ..................2-28 –2-30 Type/Dest. (ISDN trunks) ..........................2-75 –2-77 Type/Dest. (T1 CO trunks) ....................2-107 –2-109 volume control, on extension .............................. 3-18 Route List Table (ARS) .......................................... 6-28 Route Tables (ARS) ................................................ 6-36 Routing-- Closed Numbering .............................................. 6-44Entry for Closed Numbering................................6-44 Entry for Tandem Exchange ................................6-47 for Tandem Exchange ..........................................6-46 RS-232C -- API port, data format ...........................................7-16 Call Traffic data areas/intervals ...........................8-15 Call Traffic data printed to...................................8-14 Dump Trouble Records to....................................8-22 S Serial Ports-- Port 1 settings.......................................................1-80 Port 2 settings.......................................................1-85 RAI port settings ..................................................1-83 receiving Bus Monitor data..................................1-90 receiving Fault Alarm data...................................1-88 receiving Programmed data .................................1-89 receiving SMDR data...........................................1-88 receiving Traffic Measurement data ....................1-89 Service Range-- for API extensions................................................7-17 for Built-In ACD extensions ................................7-11 for Built-In VM extensions ....................................7-7 Sidetone-- level on analog E&M trunks ................................2-40 Signal Loss Alarms-- Counter.................................................................8-26 Signal Type-- Trunk (analog CO) .................................................2-8 Slide Ringing-- enabling on analog CO trunk ...............................2-25 enabling on extension ............................................3-9 enabling on ISDN trunk .......................................2-69 enabling on T1 (CO) trunk.................................2-103 Timers for............................................... 1-132 –1-133 Slip Alarms-- Counter.................................................................8-28 SLT Phones-- Brokers Hold/3-Party Conference on...................1-42 Dial Pulse/DTMF signaling ...................................3-6 DTMF Receiver Queuing Timer for ..................1-143 Exclusive Hold on................................................1-41 extension settings ...................................................3-3 Fixed Ring Pattern ...............................................3-12 Hold Recall Start Timer for ...............................1-146 hookflash on................................................. 1-43 , 3-5 hookflash on (rotary)............................................1-18 Hookflash Timer ....................................................3-7