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Panasonic Digital Business System 576 Technical Manual Section 400 Programming
Panasonic Digital Business System 576 Technical Manual Section 400 Programming
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Section 400-Programming FF3: Extension Programming
576-13-400 DBS 576 (USA) issued 05/20/98
l Page 3-15
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Related Programming:
Trunk FF-Key ...
Outbound Call Restriction (pg. 4-10) FF4 0 BSSC 1 (01-32) Hold CONF (0 or 1) Hold
Inbound Answer Restriction (pg. 4-11) FF4 0 BSSC 1 (01-32) Hold CONF Hold (0 or 1) Hold
Day1 Ringing (pg. 4-11) FF4 0 BSSC 1 (01-32) Hold CONF Holdx2 (0 or 1) Hold
Day2 Ringing (pg. 4-12) FF4 0 BSSC 1 (01-32) Hold CONF Holdx3 (0 or 1) Hold
Night Ringing (pg. 4-12) FF4 0 BSSC 1 (01-32) Hold CONF Holdx4 (0 or 1) Hold
No-Ring Auto Answer (pg. 4-13) FF4 0 BSSC 1 (01-32) Hold CONF Holdx5 (0 or 1) Hold
Notes:
Even if this is left at the default
0=Ignore, the call can still be retrieved by pressing the trunk key.
Related Programming:
Trunk Key Operation: HOLD
(all CPCs) - Version 1.0 or higher
Set whether a trunk call appearing on a trunk key and placed on hold, can be
retrieved by pressing HOLD again.
FF3 0 BSSC 04 13 Hold (0 or 1) Hold
BSSC: Extension Port
B=Cabinet no. 1-6
SS=Slot no. 01-12
C=Circuit no. 1-80=Ignore pressing of HOLD. (default)
1=Call is retrieved. .
$
# 3 #$%
Trunk Key Operation: Multiple Call Pickup
(all CPCs) - Version 1.0 or higher
Set whether a second trunk call appearing on a trunk key and ringing for an
incoming call, can be retrieved by pressing the trunk key.
FF3 0 BSSC 04 14 Hold (0 or 1) Hold
BSSC: Extension Port
B=Cabinet no. 1-6
SS=Slot no. 01-12
C=Circuit no. 1-81=Ignore pressing of trunk key. 0=Call is retrieved. (default)
$
# 3 #$%
FF3: Extension Programming Section 400-Programming
Page 3-16
l DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Notes:
If this is set to 1=Ignore, the extension user will still be connected to the first call.
Related Programming:
Notes:
Brokers Hold: The ability to toggle between two calls on trunk keys by pressing HOLD.
rIf this address is set to 1=Enable Brokers Hold, the first call will be automatically retrieved when the
second call is put on hold.
rIf this address is left at the default 0=Disable Brokers Hold, the extension user will receive intercom
dial tone after putting the second call on hold (both calls will be on hold).
(the following applies only if Brokers Hold is left at default 0=Disable) If an appearance call (on an FF-
key) and a non-appearance call (on “EXT” LED/no FF-key) are both on hold...
rthe appearance call’s FF-key will blink. Retrieve it by pressing the FF-key.
rthe “EXT” LED will blink for the non-appearance call. Retrieve it by pressing HOLD.
Related Programming:
Trunk Key Operation: Brokers Hold
(all CPCs) - Version 1.0 or higher
Enable/Disable the Brokers Hold feature on a digital keyphone extension.
FF3 0 BSSC 04 15 Hold (0 or 1) Hold
BSSC: Extension Port
B=Cabinet no. 1-6
SS=Slot no. 01-12
C=Circuit no. 1-81=Enable Brokers Hold. 0=Disable Brokers Hold. (default)
$
# 3 #$%
Section 400-Programming FF3: Extension Programming
576-13-400 DBS 576 (USA) issued 05/20/98
l Page 3-17
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Notes:
By default, only the Attendant (via Extension COS assignment; see FF1 0 03 [00-15] 26 Hold) can
change the system mode.
Related Programming:
Notes:
Some sites require a shorter flash than is provided by the FLASH key. So, for example, the system
could be set for two types of flash: one is FLASH key for long Flash Timer; the other is PROG key for
short Flash Timer.
Related Programming:
Flash-Signal Control (pg. 3-19) FF3 0 BSSC 04 17 Hold (0 or 1) Hold
Flash Timer 2 for Trunk Line (pg. 1-116) FF1 1 01 0002 Hold (1-255) Hold
System Mode Display
(all CPCs) - Version 1.0 or higher
Enable/Disable the display of System Mode status (Day1/Day2/Night) on the
extension’s LCD.
FF3 0 BSSC 04 16 Hold (0 or 1) Hold
BSSC: Extension Port
B=Cabinet no. 1-6
SS=Slot no. 01-12
C=Circuit no. 1-81=Display System Mode. 0=Do not display System Mode. (default)
$
2! 6,
Flash on PROG (Recall)
(all CPCs) - Version 1.0 or higher
Enable/Disable the PROG key for Recall function (release line & seize new trunk).
FF3 0 BSSC 04 17 Hold (0 or 1) Hold
BSSC: Extension Port
B=Cabinet no. 1-6
SS=Slot no. 01-12
C=Circuit no. 1-80=Ignore pressing of PROG or RECALL key
for flash to CO. (default - U.S.)
1=Send short flash when PROG or RECALL is
pressed. (default - U.K.)
$
%
,, 3
FF3: Extension Programming Section 400-Programming
Page 3-18
l DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Notes:
Related Programming:
Call Duration (pg. 2-19) on analog CO trunks FF2 0 BSSC 02 03 Hold (0 or 1) Hold
Call Duration Timer (analog CO) (pg. 1-118) FF1 1 01 0005 Hold (1-255) Hold
Notes:
Related Programming:
Call Duration Display
(all CPCs) - Version 1.0 or higher
Set whether call duration timing or the current date/time is displayed on the
extension phone after receiving a CO call.
FF3 0 BSSC 04 18 Hold (0 or 1) Hold
BSSC: Extension Port
B=Cabinet no. 1-6
SS=Slot no. 01-12
C=Circuit no. 1-80=Call duration is displayed. (default)
1=Date/Time is displayed.
$
%,4 -!
Ring Volume Control
(all CPCs) - Version 1.0 or higher
Enable/Disable separate volume controls for incoming call ringing and
intercom ringing on the extension.
FF3 0 BSSC 04 19 Hold (0 or 1) Hold
BSSC: Extension Port
B=Cabinet no. 1-6
SS=Slot no. 01-12
C=Circuit no. 1-80=Same volume control for both.
1=Separate volume controls for incoming
call and intercom call ringing. (default)
$
& !!,
Section 400-Programming FF3: Extension Programming
576-13-400 DBS 576 (USA) issued 05/20/98
l Page 3-19
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Notes:
Related Programming:
SLT Voice Mail Connection (pg. 3-11) FF3 0 BSSC 04 06 Hold (0 or 1) Hold
Notes:
The sending of the flash signal can also be enabled/disabled on individual trunks.
rIf the flash signal is disabled on the trunk but enabled on the extension (or vice versa), a flash signal
will be sent when the user accesses the trunk and presses FLASH.
(all CPCs - Version 1.3 and higher) This setting will also affect the “SLT Flash Send” Flexible Feature Code
(765 by default). See
FF1 2: Dial Plan (pg. 1-154).
Loop (AEC) Disconnect Signal for VM
(all CPCs) - Version 1.0 or higher
Enable/Disable a 1-second (open-loop) disconnect signal sent from this extension port at
hangup, allowing for quick-disconnect from 3rd-Party and Built-In Voice Mail systems.
FF3 0 BSSC 04 20 Hold (0 or 1) Hold
BSSC: Extension Port
B=Cabinet no. 1-6
SS=Slot no. 01-12
C=Circuit no. 1-80=Do not send Loop Disconnect signal. (default)
1=Send Loop Disconnect signal.
$
5!!6 !
Flash-Signal Control
(all CPCs) - Version 1.0 or higher
Enable/Disable flash signal sent from this extension whenever the user presses
the FLASH, PROG or Recall key.
FF3 0 BSSC 04 21 Hold (0 or 1) Hold
BSSC: Extension Port
B=Cabinet no. 1-6
SS=Slot no. 01-12
C=Circuit no. 1-80=Send flash signal to CO. (default)
1=Send intercom dial tone.
$
,9 !!,
FF3: Extension Programming Section 400-Programming
Page 3-20
l DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Related Programming:
Flash Key Operation ...
(pg. 2-23) on analog CO trunks FF2 0 BSSC 02 11 Hold (0 or 1) Hold
(pg. 2-50) on analog E&M tie-trunks FF2 0 BSSC 02 11 Hold (0 or 1) Hold
(pg. 2-67) on ISDN trunks FF2 1 BSSC 03 04 Hold (0 or 1) Hold
(pg. 2-101) on T1-CO trunks FF2 2 BSSCC 03 09 Hold (0 or 1) Hold
(pg. 2-129) on T1-E&M tie-trunks FF2 2 BSSCC 03 09 Hold (0 or 1) Hold
Flexible Feature Codes at Dial Tone ...
(pg. 1-155) for Dial Plan “A” FF1 2 02 (0001-0056) Hold (max. 4-digit Code) Hold
(pg. 1-157) for Dial Plan “B” FF1 2 03 (0001-0056) Hold (max. 4-digit Code) Hold
Notes:
Va r i a b l e M o d e : Activated via an FF-key programmed with the Variable Mode feature code. Provides
one-touch access to features on large-display and small-display phones. While Variable Mode is
activated (the FF-key will be lit red), a different menu of features can appear for each call state
(intercom calling, CO dial tone, trunk call, and busy tone). Any of these features can be executed during
the call state in which they appear, by pressing the soft key next to the displayed feature.
Related Programming:
Variable Mode Release
(all CPCs) - Version 1.0 or higher
Set whether the phone stays in Variable Mode after the extension user executes
a feature in Variable Mode. This address applies to Small-Display phones only
(Large-Display phones will automatically stay in Variable Mode).
FF3 0 BSSC 04 22 Hold (0 or 1) Hold
BSSC: Extension Port
B=Cabinet no. 1-6
SS=Slot no. 01-12
C=Circuit no. 1-80=Release Variable Mode. (default)
$
&8, 2!
1=Stay in Variable Mode.
Section 400-Programming FF3: Extension Programming
576-13-400 DBS 576 (USA) issued 05/20/98
l Page 3-21
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Notes:
MCO Prime Line: When the user picks up the handset (ON/OFF not affected; it always gets intercom
dial tone), the 1st-priority MCO group is picked up automatically.
Related Programming:
FF1 3: MCO Access in Tenant Groups (pg. 1-163)
Notes:
Account Codes: The user dials the feature code for Account Code Entry (#8 by default), the Account
Code (1-10 digits long), and # before dialing an outbound call. Or, during an inbound call, the user dials
AUTO # [Account Code] #. Account Codes are useful for allocating telephone expenses on SMDR
reports. They are also useful (as Forced, Not Forced, Verified, or Unverified) for overriding the
extension’s TRS Class for outbound calls that are “exceptions to the rule,” as shown in the table below:
MCO Prime Line
(all CPCs) - Version 1.0 or higher
Enable/Disable the MCO Prime Line feature on the extension.
FF3 0 BSSC 04 23 Hold (0 or 1) Hold
BSSC: Extension Port
B=Cabinet no. 1-6
SS=Slot no. 01-12
C=Circuit no. 1-80=Disable MCO Prime Line. (default)
1=Enable MCO Prime Line.
$
2# $
Forced Account Codes
(all CPCs) - Version 1.0 or higher
Enable/Disable “Forced” entry of Account Codes for calls on this extension.
FF3 0 BSSC 04 24 Hold (0 or 1) Hold
BSSC: Extension Port
B=Cabinet no. 1-6
SS=Slot no. 01-12
C=Circuit no. 1-80=Disabled/Not Forced (default)
1=Enabled/Forced
$
! /
FF3: Extension Programming Section 400-Programming
Page 3-22
l DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Table 3-1. Account Codes and their interaction with TRS for outbound calls
For more information about Account Codes and their interaction with TRS, see Section 700-Feature
Operation.
Related Programming:
TRS Class for Forced Account Codes (pg. 1-104) FF1 0 19 0001 Hold (1-50) Hold
Verified Account Codes (pg. 3-22) for extensions FF3 0 BSSC 04 25 Hold (0 or 1) Hold
TRS Class Assignment (Day) (pg. 3-25) for extensions FF3 0 BSSC 06 0 Hold (1-50) Hold
TRS Class Assignment (Night) (pg. 3-25) for extensions FF3 0 BSSC 06 1 Hold (1-50) Hold
FF6 1: TRS Class Definitions (pg. 6-15)
Verified Account Codes (pg. 8-50) FF8 1 04 Hold Hold (001-500) 0001 Hold FLASH (up to 10 digits) Hold
TRS Class for Verified Account Codes (pg. 8-50) FF8 1 04 Hold Hold (001-500) 0002 Hold (1-50) Hold
(FF3 0 BSSC 04 24)
Are Account Codes
Forced or Not Forced
on this extension?
(FF3 0 BSSC 04 25)
Are Account Codes
Verified or Unverified
on this extension?
This TRS Class determines whether to allow the call or not...
If the user doesn’t enter an
Account Code:If the user enters an
Account Code:
Forced Verified* system-wide TRS Class for
Forced Account Codes
(FF1 0 19)Account Code TRS Class
(FF8 1 04)
Forced Unverified system-wide TRS Class for
Forced Account Codes
(FF1 0 19)Extension TRS Class
(FF3 0 BSSC 06)
Not Forced Verified*Extension TRS Class
(FF3 0 BSSC 06)Account Code TRS Class
(FF8 1 04)
Not ForcedUnverified Extension TRS Class
(FF3 0 BSSC 06)Extension TRS Class
(FF3 0 BSSC 06)
* Anytime the extension is set for “Verified” Account Codes, and the user enters an Account Code, it is checked
against the Verified Account Code Table in FF8 1 04. If no match is found, further dialing is not allowed (TRS
Class isn’t even considered; the user gets fast-busy immediately).
Verified Account Codes
(all CPCs) - Version 1.0 or higher
Enable/Disable Verified Account Codes for calls on this extension.
FF3 0 BSSC 04 25 Hold (0 or 1) Hold
BSSC: Extension Port
B=Cabinet no. 1-6
SS=Slot no. 01-12
C=Circuit no. 1-80=Unverified (default)
1=Verified
$
& /
Section 400-Programming FF3: Extension Programming
576-13-400 DBS 576 (USA) issued 05/20/98
l Page 3-23
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Notes:
If this address is set to 1=Verified, the system will check the entered Account Code for a matching entry
in Verified Account Codes (FF8 1 04). If no match is found, the phone user receives fast-busy tone
and further dialing is not allowed. See the table (previous page) for other interactions.
Related Programming:
TRS Class for Forced Account Codes (pg. 1-104) FF1 0 19 0001 Hold (1-50) Hold
Forced Account Codes (pg. 3-21) for extensions FF3 0 BSSC 04 24 Hold (0 or 1) Hold
TRS Class Assignment (Day) (pg. 3-25) for extensions FF3 0 BSSC 06 0 Hold (1-50) Hold
TRS Class Assignment (Night) (pg. 3-25) for extensions FF3 0 BSSC 06 1 Hold (1-50) Hold
FF6 1: TRS Class Definitions (pg. 6-15)
Verified Account Codes (pg. 8-50) FF8 1 04 Hold Hold (001-500) 0001 Hold FLASH (up to 10 digits) Hold
TRS Class for Verified Account Codes (pg. 8-50) FF8 1 04 Hold Hold (001-500) 0002 Hold (1-50) Hold
Notes:
Hot Dial Pad: The ability to dial a phone number without going off-hook.
Related Programming:
Not Used
(all CPCs) - Version 1.0 or higher
FF3 0 BSSC 04 26 Hold $
)! B
Hot Dial Pad
(all CPCs) - Version 1.3 or higher
Enable/Disable the Hot Dial Pad feature on this extension.
FF3 0 BSSC 04 27 Hold (0 or 1) Hold
$
% .! , $
BSSC: Extension Port
B=Cabinet no. 1-6
SS=Slot no. 01-12
C=Circuit no. 1-80=Disable Hot Dial Pad.
1=Enable Hot Dial Pad. (default)
FF3: Extension Programming Section 400-Programming
Page 3-24
l DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0 System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Notes:
This is the ring assignment for incoming calls in the Inbound MCO Trunk Group assigned to this Tenant
Group in
FF1 3 03: MCO Trunk Groups (Inbound Calls) (pg. 1-166).
In addition to ring assignments for incoming calls, Tenant Groups can be used for controlling the
extension’s MCO access, MOH (Music-On-Hold) source for intercom calls, and SSD block assignment.
Related Programming:
MOH Source for Intercom Calls (pg. 1-98) FF1 0 14 (0001-0072) Hold (0-3) Hold
SSD Block Assignment to MCO Tenant Groups (pg. 1-99) FF1 0 15 (0001-0072) Hold (0-72) Hold
MCO Trunk Groups (Inbound Calls) (pg. 1-166) FF1 3 03 (0001-0072) Hold (1-99) Hold
Tenant Group Assignment
(all CPCs) - Version 1.0 or higher
Assign the extension to a Tenant Group.
FF3 0 BSSC 05 Hold (1-72) Hold
BSSC: Extension Port
B=Cabinet no. 1-6
SS=Slot no. 01-12
C=Circuit no. 1-8Tenant Group No. 1-72
default: 1
$
% 1!-6
NOTE: The available range of Tenant Group Nos.
depends on the CPC used:
with a CPC-96: Tenant Groups 1-12
with a CPC-288: Tenant Groups 1-36
with a CPC-576: Tenant Groups 1-72