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Panasonic Digital Business System 576 Technical Manual Section 400 Programming
Panasonic Digital Business System 576 Technical Manual Section 400 Programming
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Section 400-Programming FF1: System Programming 576-13-400 DBS 576 (USA) issued 05/20/98 l Page 1-149 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Notes: Related Programming: Notes: Related Programming: Call Forward/No Answer Timer (Day1) (all CPCs) - Version 1.0 or higher Set the amount of time a call will ring unanswered before being call-forwarded during Day1 mode. FF1 1 04 0008 Hold (0-255) Hold 0 = 5 seconds 1 = 1 second 2 = 2 seconds ... 255 = 255 seconds default: 16 seconds )! /) Call Forward/No Answer Timer (Day2) (all CPCs) - Version 1.0 or higher Set the amount of time a call will ring unanswered before being call-forwarded during Day2 mode. FF1 1 04 0009 Hold (0-255) Hold 0 = 5 seconds 2 = 2 seconds ... 255 = 255 seconds default: 16 seconds1 = 1 second & )! /)
FF1: System Programming Section 400-Programming Page 1-150 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Notes: Related Programming: Notes: Callback Request: (also called “Station Queuing”) Dial a busy extension. Before hanging up, dial the Callback Request code (“3” by default). When the called extension becomes idle, your phone will start ringing. When you pick up, the system will automatically ring the called extension. When they pick up, you’ll be connected to them. Call Forward/No Answer Timer (Night) (all CPCs) - Version 1.0 or higher Set the amount of time a call will ring unanswered before being call-forwarded during Night mode. FF1 1 04 0010 Hold (0-255) Hold 0 = 5 seconds 1 = 1 second 2 = 2 seconds ... 255 = 255 seconds default: 16 seconds )! /) )9 Callback Ring Timer (Callback Request and Trunk Queuing) (all CPCs) - Version 1.0 or higher Set the amount of time a callback ring from a Callback Request or Trunk Queuing will last. FF1 1 04 0011 Hold (0-255) Hold 0 = 5 seconds 1 = 1 second 2 = 2 seconds ... 255 = 255 seconds default: 15 seconds ,,84 %
Section 400-Programming FF1: System Programming 576-13-400 DBS 576 (USA) issued 05/20/98 l Page 1-151 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Trunk Queuing: Dial a trunk access code to seize a trunk. If you hear busy tone instead, dial the Trunk Queuing code and hang up. Your phone will issue an alert tone when the trunk becomes available. Pick up the handset to accept it (you’ll hear CO dial tone in the receiver). Related Programming: Notes: Timed Reminder: Set your phone to issue an alarm tone at a specified hour/minute. The Timed Reminder Set/Cancel codes can be dialed manually (*31 by default, then enter the hour/minute to set; or to cancel, *39 by default). These codes are flexible, which means they can be changed for Dial Plans A and B in FF1 2. Related Programming: Timed Reminder Ring Timer (all CPCs) - Version 1.0 or higher Set how long the system continues Timed Reminder ringing. FF1 1 04 0012 Hold (0-255) Hold 0 = 5 seconds 1 = 1 second 2 = 2 seconds ... 255 = 255 seconds default: 16 seconds %
FF1: System Programming Section 400-Programming Page 1-152 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Notes: Related Programming: Timed Reminder Interval for Busy Extensions (all CPCs) - Version 1.0 or higher Set the amount of time between Timed Reminder rings at busy extensions. FF1 1 04 0013 Hold (0-255) Hold 0 = 5 seconds 1 = 1 second 2 = 2 seconds ... default: 180 seconds255 = 255 seconds ,, Not Used (all CPCs) - Version 1.0 or higher FF1 1 04 0014 Hold FF1 1 04 0015 Hold )! B )! B
Section 400-Programming FF1: System Programming 576-13-400 DBS 576 (USA) issued 05/20/98 l Page 1-153 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Notes: Howler Tone: A loud tone issued through the handset receiver to call attention to an off-hook/dial-tone condition (for example, when a user fails to hang up from a call). Related Programming: Howler Tone (pg. 1-29) FF1 0 02 0014 Hold (0 or 1) Hold Notes: Station Call Park: The call can be “parked” on an extension phone; the user can walk over to another phone and pick up the call by dialing the Park Pickup code and his/her extension number, where the call is parked. Related Programming: Howler Tone Duration Timer (Extensions) (all CPCs) - Version 1.0 or higher Set how long a “howler” tone lasts. FF1 1 04 0016 Hold (0-255) Hold 0 = 5 seconds 1 = 1 second 2 = 2 seconds .255 = 255 seconds default: 30 seconds... .!;, Station Call Park Recall Timer (all CPCs) - Version 1.0 or higher Set the amount of time a call can be parked on an extension before recalling the extension. FF1 1 04 0017 Hold (0-255) Hold 0 = no recall 1 = 1 second 2 = 2 seconds 255 = 255 seconds... % ,, $4 ,, default: 180 seconds
FF1: System Programming Section 400-Programming Page 1-154 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B 1. FF1 2: Dial Plan Notes: If the number of dialed digits is shorter than the String Length set in this address, the call attempt will be treated as misdialing after the Interdigit Timer expires. Related Programming: Dial Plan Assignment (pg. 3-27) for digital keyphones/SLTs FF3 0 BSSC 09 Hold (1 or 2) Hold Dial Plan Assignment (pg. 3-39) for S-point ISDN extensions FF3 1 BSSC 08 Hold (1 or 2) Hold Interdigit Timer (DP SLTs) (pg. 1-141) FF1 1 03 0006 Hold (0-255) Hold Interdigit Timer (DTMF SLTs) (pg. 1-142) FF1 1 03 0007 Hold (0-255) Hold Interdigit Timer (Digital Keyphones) (pg. 1-142) FF1 1 03 0008 Hold (0-255) Hold Table 1-5. Maximum/Minimum Dialing at Intercom Dial Tone (FF1 2 01) First Digit Dialed... Maximum Digit LengthMinimum Digit Length Address No.DefaultAddress No.Default 10001 4 0002 2 20003 4 0004 2 30005 4 0006 2 40007 4 0008 2 50009 4 0010 2 60011 4 0012 2 70013 3 0014 3 80015 2 0016 2 90017 1 0018 1 00019 1 0020 1 Q 0021 3 0022 2 #0023 2 0024 1 1. Maximum/Minimum Dialing at Intercom Dial Tone (all CPCs) - Version 1.0 or higher Set the maximum and minimum number of digits that can be dialed by the end-user during intercom dial tone. This applies to both Dial Plans A and B. FF1 2 01 (0001-0024) Hold (1-4) Hold 0001=Maximum length of dialed-digit strings beginning with “1” (see table below for defaults)String Length (1-4 digits) 0002=Minimum length of dialed-digit strings beginning with “1” 0003=Maximum length of dialed-digit strings beginning with “2” 0004=Minimum length of dialed-digit strings beginning with “2” 0005=Maximum length of dialed-digit strings beginning with “3” ... 0024=Minimum length of dialed-digit strings beginning with “#” , 2+
Section 400-Programming FF1: System Programming 576-13-400 DBS 576 (USA) issued 05/20/98 l Page 1-155 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Notes: Flexible Feature Code: A code that can be created in Programming Mode, and dialed by the end-user to perform a feature. All features already have a Fixed Feature Code that cannot be changed or deleted; see pg. 4-2 for a list of these codes. However, a different set of feature codes can be created for the same features. These Flexible Codes can be changed or deleted in programming. This option allows for a more “transparent” phone system replacement (end-users don’t have to learn a whole new set of codes when the DBS 576 is installed; it can be tailored to match the current dial plan). When creating Flexible Feature Codes, keep in mind the current Extension Numbering (can’t start with the same digits). These feature codes will take priority over any other intention (such as dialing an extension number) for the same dial string. Therefore, the feature codes should be unique. Digit length of these Flexible Feature Codes must fall within the limits set in Maximum/Minimum Dialing at Intercom Dial Tone (pg. 1-154). Extension ports can be individually assigned to Dial Plan A or B in FF3: Extension Programming. Related Programming: Maximum/Minimum Dialing at Intercom Dial Tone (pg. 1-154) FF1 2 01 (0001-0024) Hold (1-4) Hold Dial Plan Assignment (pg. 3-27) for digital keyphones/SLTs FF3 0 BSSC 09 Hold (1 or 2) Hold Dial Plan Assignment (pg. 3-39) for S-point ISDN extensions FF3 1 BSSC 08 Hold (1 or 2) Hold FF-Key Feature Assignment (Digital Keyphones, SLTs, EM24s) (pg. 4-7) FF4 0 BSSC 0 (01-32) Hold FLASH (Code) Hold FF-Key Feature Assignment (DSS/72) (pg. 4-14) FF4 1 BSSC 0 (01-72) Hold FLASH (Code) Hold Soft Key Feature Assignment (pg. 4-19) FF4 2 BSSC 0 (01-30) Hold (Code) Hold Table 1-6. Dial Plan A: Flexible Feature Codes at dial tone (FF1 2 02) Address No.Feature Description Default Code 0001Speed Dial Originate 80 0002Speed Dial Set 710 0003SLT Redial 712 0004MCO-1 trunk selection 9 0005MCO-2 trunk selection 81 0006MCO-3 trunk selection 82 Dial Plan A: Flexible Feature Codes at Dial Tone (all CPCs) - Version 1.0 or higher Define Flexible Feature Codes that can be dialed during dial tone on extensions assigned to Dial Plan A. FF1 2 02 (0001-0056) Hold (max. 4-digit Code) Hold Flexible Feature Code (max. 4 digits) (see table below for features and defaults)valid entries: 0-9, Q and # % / Address Bin Nos. for Plan A Features available during dial tone
FF1: System Programming Section 400-Programming Page 1-156 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B 0007MCO-4 trunk selection 83 0008MCO-5 trunk selection 84 0009Specified Trunk Access 88 0010Not Used (all CPCs - below Version 1.3) SLT Flash Send to CO (all CPCs - Version 1.3 and up) ! -- 765 0011Message Waiting Set # $ %Q41 0012Message Waiting Cancel # $ Q5 0013Message Waiting Callback # $ & Q6 0014Priority Message Waiting Cancel by other extension $ % ( Q49 0015Call Forward All Calls Set !# 721 0016Call Forward All Calls Cancel !# 731 0017Call Forward All Calls Set via Other Extension !# ( 741 0018Call Forward All Calls Cancel via Other Extension !# ( 751 0019Call Forward Busy Set !#&) 722 0020Call Forward Busy Cancel !#&) 732 0021Call Forward Busy Set via Other Extension !#& ( 742 0022Call Forward Busy Cancel via Other Extension !#& ( 752 0023Call Forward Answer Set !# 723 0024Call Forward Answer Cancel !# 733 0025Call Forward Answer Set via Other Extension !# ( 743 0026Call Forward Answer Cancel via Other Extension !# ( 753 0027Do Not Disturb (DND) Set/Cancel *720 0028Do Not Disturb (DND) Set via Other Extension ( 740 0029Do Not Disturb (DND) Cancel via Other Extension ( 750 0030Do Not Disturb (DND) & Call Forward Cancel !* 7QQ 0031Timed Reminder Set +, Q31 0032Timed Reminder Cancel +, Q39 0033Background Music (BGM) On/Off &- *Q30 0034Day/Night Mode Set 760 0035Day2 Mode Set 761 0036Night2 Mode Set ./762 0037Night3 Mode Set ./763 0038Paging Answer ## 0039Paging 0 # 0040Same Group Call Pickup -# 0)701 0041Same Group Call Pickup (CO Calls) -# 0) 702 0042Specified Group Call Pickup # -# 0) 703 0043Direct Call Pickup # 0)704 0044MCO Incoming Call Answer 1,709 0045Specified Floating Hold Answer (,) Q9 0046Specified Trunk Answer 1,Q0 0047Account Code Set ) 8#
Section 400-Programming FF1: System Programming 576-13-400 DBS 576 (USA) issued 05/20/98 l Page 1-157 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B Notes: See Notes, pg. 1-155. Related Programming: See Related Programming, pg. 1-155. Table 1-7. Dial Plan B: Flexible Feature Codes at dial tone (FF1 2 03) 0048Voice Mail ID Call Forward Code Set ! 2 715 0049Voice Mail Message Code Set ( 716 0050Remote Maintenance + 2799 00518-Party Conference 30 , !788 0052Walking TRS Access Code $ 87 0053Station Call Park #0 , %771 0054Station Call Park Answer Code #1 (Own EXT.) #0 , 772 0055Station Call Park Answer Code #2 (Other EXT.) #0 , 773 0056Station Call Park Transfer Code #0 , !774 Address No.Feature Description Default Code 0001Speed Dial Originate 80 0002Speed Dial Set 710 0003SLT Redial 712 0004MCO-1 trunk selection 9 0005MCO-2 trunk selection 81 0006MCO-3 trunk selection 82 0007MCO-4 trunk selection 83 0008MCO-5 trunk selection 84 Dial Plan B: Flexible Feature Codes at Dial Tone (all CPCs) - Version 1.0 or higher Define Flexible Feature Codes that can be dialed during dial tone on extensions assigned to Dial Plan B. FF1 2 03 (0001-0056) Hold (max. 4-digit Code) Hold Address Bin Nos. for Plan B FeaturesFlexible Feature Code (max. 4 digits) (see table below for features and defaults)valid entries: 0-9, Q and # % / available during dial tone
FF1: System Programming Section 400-Programming Page 1-158 l DBS 576 (USA) issued 05/20/98 576-13-400 FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appl ications FF8Maintenance Introduction Appe ndix A Appe ndix B FF1System FF2Tr u n k s FF3Extensions FF4FF-/Soft Keys FF5Groups FF6TRS/ARS 0 System Configuration FF7Appli cations FF8Maintenance Introduction Appe ndix A Appe ndix B 0009Specified Trunk Access 88 0010Not Used (all CPCs - below Version 1.3) SLT Flash Send to CO (all CPCs - Version 1.3 and up) ! -- 765 0011Message Waiting Set # $ %Q41 0012Message Waiting Cancel # $ Q5 0013Message Waiting Callback # $ & Q6 0014Priority Message Waiting Cancel by other extension $ % ( Q49 0015Call Forward All Calls Set !# 721 0016Call Forward All Calls Cancel !# 731 0017Call Forward All Calls Set via Other Extension !# ( 741 0018Call Forward All Calls Cancel via Other Extension !# ( 751 0019Call Forward Busy Set !#&) 722 0020Call Forward Busy Cancel !#&) 732 0021Call Forward Busy Set via Other Extension !#& ( 742 0022Call Forward Busy Cancel via Other Extension !#& ( 752 0023Call Forward Answer Set !# 723 0024Call Forward Answer Cancel !# 733 0025Call Forward Answer Set via Other Extension !# ( 743 0026Call Forward Answer Cancel via Other Extension !# ( 753 0027Do Not Disturb (DND) Set/Cancel *720 0028Do Not Disturb (DND) Set via Other Extension ( 740 0029Do Not Disturb (DND) Cancel via Other Extension ( 750 0030Do Not Disturb (DND) & Call Forward Cancel !* 7QQ 0031Timed Reminder Set +, Q31 0032Timed Reminder Cancel +, Q39 0033Background Music (BGM) On/Off &- *Q30 0034Day/Night Mode Set 760 0035Day2 Mode Set 761 0036Night2 Mode Set ./762 0037Night3 Mode Set ./763 0038Paging Answer ## 0039Paging 0 # 0040Same Group Call Pickup -# 0)701 0041Same Group Call Pickup (CO Calls) -# 0) 702 0042Specified Group Call Pickup # -# 0) 703 0043Direct Call Pickup # 0)704 0044MCO Incoming Call Answer 1,709 0045Specified Floating Hold Answer (,) Q9 0046Specified Trunk Answer 1,Q0 0047Account Code Set ) 8# 0048Voice Mail ID Call Forward Code Set ! 2 715 0049Voice Mail Message Code Set ( 716