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Panasonic Digital Business System 576 Technical Manual Section 400 Programming

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    							Section 400-Programming FF1: System Programming
576-13-400 DBS 576 (USA) issued 05/20/98
     l     Page 1-109
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF1  0  23 and 24:   Voice Mail Codes
         
Notes:
This assignment must match the Voice Mail system’s Answer Supervision code.
Related Programming:
SLT Voice Mail Connection (pg. 3-11)     FF3 0 BSSC 04 06 Hold (0 or 1) Hold
Call-Forward ID Codes for Voice Mail (pg. 8-51)     FF8 1 05 Hold Hold (Ext.No.) Hold FLASH (up to 16 char.) 
Hold
         
Notes:
Two different Transfer Keys can be programmed for 3rd-party Voice Mail systems. Transfer Code #1 
(74 + nnnn) transfers a call to a specific voice mail port. Transfer Code #2 (75 + nnnn) transfers a call to 
the Voice Mail pilot number. See 
FF-Key Feature Assignment (Digital Keyphones, SLTs, EM24s) 
(pg. 4-7) for instructions on programming both Transfer Keys.
VM Answer Supervision Code
(all CPCs) - Version 1.0 or higher
Set the Answer Supervision code for 3rd Party
 Voice Mail. 
FF1   0   23   0001   Hold   (0000-9999)   Hold
 
 
4-digit VM Answer Supervision Code
default:  [no assignment]



 	&2 /; ,
VM Transfer Code #1: Prefix
(all CPCs) - Version 1.0 or higher
Assign a prefix that will be automatically dialed in front of VM Transfer Code #1 (74 + nnnn)
when transferring a call directly to voice mail (3rd-party).
FF1   0   24   0001   Hold   (up to 8 char.)   Hold 
 
VM Transfer Code #1 Prefix (up to 8 characters,
default:  [no assignment] including 0-9, 
Q, #, and Pause) NOTE:  Enter a Pause in this address by



 	&2	% 0$ +
pressing Soft Key #4 on a small-display phone,
or “PAUSE” soft key on a large-display phone.
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    							FF1: System Programming Section 400-Programming
Page 1-110
     l     DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Related Programming:
FF-Key Feature Assignment (Digital Keyphones, SLTs, EM24s) (pg. 4-7)      FF4 0 BSSC 0 (01-32) Hold 
FLASH (Code) Hold
Call-Forward ID Codes for Voice Mail (pg. 8-51)     FF8 1 05 Hold Hold (Ext.No.) Hold FLASH (up to 16 char.) 
Hold
        
Notes:
Two different Transfer Keys can be programmed for 3rd-party Voice Mail systems. Transfer Code #1 
(74 + nnnn) transfers a call to a specific voice mail port. Transfer Code #2 (75 + nnnn) transfers a call to 
the Voice Mail pilot number. See 
FF-Key Feature Assignment (Digital Keyphones, SLTs, EM24s) 
(pg. 4-7) for instructions on programming both Transfer Keys.
Related Programming:
FF-Key Feature Assignment (Digital Keyphones, SLTs, EM24s) (pg. 4-7)      FF4 0 BSSC 0 (01-32) Hold 
FLASH (Code) Hold
Call-Forward ID Codes for Voice Mail (pg. 8-51)     FF8 1 05 Hold Hold (Ext.No.) Hold FLASH (up to 16 char.) 
Hold
         
VM Transfer Code #1: Suffix
(all CPCs) - Version 1.0 or higher
Assign a suffix that will be automatically dialed after VM Transfer Code #1 (74 + nnnn)
when transferring a call directly to voice mail (3rd-party).
FF1   0   24   0002   Hold   (up to 8 char.)   Hold 
 
VM Transfer Code #1 Suffix (up to 8 characters,
default:  [no assignment] including 0-9, 
Q, #, and Pause)



 	&2	% 0-  +
NOTE:  Enter a Pause in this address by
pressing Soft Key #4 on a small-display phone,
or “PAUSE” soft key on a large-display phone.
VM Transfer Code #2: Prefix
(all CPCs) - Version 1.0 or higher
Assign a prefix that will be automatically dialed in front of VM Transfer Code #2 (75 + nnnn)
when transferring a call directly to voice mail (3rd-party).
FF1   0   24   0003   Hold   (up to 8 char.)   Hold 
 
VM Transfer Code #2 Prefix (up to 8 characters,
default:  [no assignment]including 0-9, 
Q, #, and Pause) NOTE:  Enter a Pause in this address by



 	&2	% 0$ +
pressing Soft Key #4 on a small-display phone,
or “PAUSE” soft key on a large-display phone.
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    							Section 400-Programming FF1: System Programming
576-13-400 DBS 576 (USA) issued 05/20/98
     l     Page 1-111
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
Notes:
Two different Transfer Keys can be programmed for 3rd-party Voice Mail systems. Transfer Code #1 
(74 + nnnn) transfers a call to a specific voice mail port. Transfer Code #2 (75 + nnnn) transfers a call to 
the Voice Mail pilot number. See FF-Key Feature Assignment (Digital Keyphones, SLTs, EM24s) 
(pg. 4-7) for instructions on programming both Transfer Keys.
Related Programming:
FF-Key Feature Assignment (Digital Keyphones, SLTs, EM24s) (pg. 4-7)      FF4 0 BSSC 0 (01-32) Hold 
FLASH (Code) Hold
Call-Forward ID Codes for Voice Mail (pg. 8-51)     FF8 1 05 Hold Hold (Ext.No.) Hold FLASH (up to 16 char.) 
Hold
        
Notes:
Two different Transfer Keys can be programmed for 3rd-party Voice Mail systems. Transfer Code #1 
(74 + nnnn) transfers a call to a specific voice mail port. Transfer Code #2 (75 + nnnn) transfers a call to 
the Voice Mail pilot number. See FF-Key Feature Assignment (Digital Keyphones, SLTs, EM24s) 
(pg. 4-7) for instructions on programming both Transfer Keys.
Related Programming:
FF-Key Feature Assignment (Digital Keyphones, SLTs, EM24s) (pg. 4-7)      FF4 0 BSSC 0 (01-32) Hold 
FLASH (Code) Hold
Call-Forward ID Codes for Voice Mail (pg. 8-51)     FF8 1 05 Hold Hold (Ext.No.) Hold FLASH (up to 16 char.) 
Hold
VM Transfer Code #2: Suffix
(all CPCs) - Version 1.0 or higher
Assign a suffix that will be automatically dialed after VM Transfer Code #2 (75 + nnnn)
when transferring a call directly to voice mail (3rd-party).
FF1   0   24   0004   Hold   (up to 8 char.)   Hold 
 
VM Transfer Code #2 Suffix (up to 8 characters,
default:  [no assignment]including 0-9, 
Q, #, and Pause)



 	&2	% 0-  +
NOTE:  Enter a Pause in this address by
pressing Soft Key #4 on a small-display phone,
or “PAUSE” soft key on a large-display phone.
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    							FF1: System Programming Section 400-Programming
Page 1-112
     l     DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF1  0  25:   Caller ID Add Digits
        
Notes:
On 44-series display phones, press the 
left soft key next to the displayed Caller ID Log phone number, 
to automatically seize MCO-1 (“9”) and outdial the Add Digits and the number. On 43-series display 
phones, press the AUTO key.
To outdial “9” and the Caller ID Log phone number without the Add Digits in front of it, press the 
right 
soft key (or, on 43-series display phones, press REDIAL).
A maximum of 20 extension phones per cabinet can have the Caller ID Log feature. It will store and 
display the last 10 Caller ID calls received at that extension. To display the Log, press CONF 96 at 
intercom dial tone.
The Add Digits and the Caller ID phone number are subject to ARS/TRS after the “9” is dialed. They 
can be redialed by pressing the REDIAL key. SMDR reports will show the first 24 digits of a Caller ID 
phone number that was outdialed (SMDR must be set to Format #2 in FF1 0 09). Caller ID information 
will also be sent to an installed TAPI device.
Related Programming:
Caller ID Log Outgoing Control (pg. 1-20)     FF1 0 01 0021 Hold (0 or 1) Hold
Caller ID Log Private/Out-of-Area Control (pg. 1-20)     FF1 0 01 0022 Hold (0 or 1) Hold
SMDR Output Format (pg. 1-93)     FF1 0 09 0001 Hold (0-2) Hold
Caller ID Log Outgoing Add Digits
(all CPCs) - Version 1.0 or higher
Enter the digits (up to 4) that will be added to the beginning of an outgoing
Caller ID number (selected from the displayed Caller ID Log). 
FF1   0   25   0001   Hold   (up to 4 char.)   Hold 
 
Caller ID Add Digits (up to 4 characters,
default:  [no assignment]including 0-9, 
Q, and #)



 	 /	,
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    							Section 400-Programming FF1: System Programming
576-13-400 DBS 576 (USA) issued 05/20/98
     l     Page 1-113
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF1  0  26:   DISA ID Codes
        
Notes:
DISA (Direct Inward System Access):  By dialing the DISA trunk’s CO phone number, an outside 
caller can dial into the phone system, and have full access to all the system’s features without going 
through the Attendant (including the ability to transfer himself to different extensions, or dial-out on 
another trunk).  To set up DISA, set the Analog-CO, ISDN, or T1-CO trunk for DISA service in the 
Ring Type addresses (FF2).  Create DISA ID Codes and assign TRS Classes to them in FF1 0 26 0002-
0033 (see next address).
Related Programming:
Trunk COS: DISA ID Verification (pg. 1-79)     FF1 0 04 (00-15) 06 Hold (0 or 1) Hold
DISA ID Codes and TRS Assignments (pg. 1-114)     FF1 0 26 (0002-0033) Hold (up to 10 digits or 1-50) Hold
Ring Type - Day1/Day2/Night ...
       for analog CO trunks (pg. 2-28)     FF2 0 BSSC 03 (0, 2 and 4) Hold (0-6) Hold
       for ISDN trunks (pg. 2-75)     FF2 1 BSSC 04 (0, 2 and 4) Hold (0-6) Hold
       for T1-CO trunks (pg. 2-107)     FF2 2 BSSCC 04 (0, 2 and 4) Hold (0-6) Hold
DISA ID Code Numbering
(all CPCs) - Version 1.0 or higher
Enter the digit length of DISA ID Codes.
FF1   0   26   0001   Hold   (0-10)   Hold
 
 
Digit Length of DISA ID Codes:



 	
/  
0=none/no code needed to get DISA service  (default)
1=1-digit Codes
2=2-digit Codes
3=3-digit Codes
...
10=10-digit Codes
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    							FF1: System Programming Section 400-Programming
Page 1-114
     l     DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
       
Notes:
Digit length of DISA ID Codes entered in this address depends on the setting in 
DISA ID Code 
Numbering (see previous page).
Related Programming:
DISA ID Code Numbering (pg. 1-113)     FF1 0 26 0001 Hold (0-10) Hold
Trunk COS: DISA ID Verification (pg. 1-79)     FF1 0 04 (00-15) 06 Hold (0 or 1) Hold
FF6 1: TRS Class Definitions (pg. 6-15)
DISA ID Codes and TRS Assignments
(all CPCs) - Version 1.0 or higher
Enter up to 16 valid DISA Security Codes, each of which can be dialed by a
DISA caller to obtain access to an outside line after calling in to the system.
Also, assign a TRS Class to each DISA Code.
FF1   0   26   (0002-0033)   Hold   (up to 10 digits or 1-50)   Hold 
 
Address Nos. for DISA ID Codes #1 thru #16:
default:  [no assignment]



 	/ !
for Addresses 0002, 0004, 0006,
DISA ID Code
(maximum 10 digits, including
for Addresses 0003, 0005, 0007,
TRS Class Assignment (1-50)
default:  0  (no TRS Class) 0002=Code #1
0003=Code #1 TRS Class
0004=Code #2
0005=Code #2 TRS Class
0006=Code #3
0007=Code #3 TRS Class
0008=Code #4
0009=Code #4 TRS Class
0010=Code #5
0011=Code #5 TRS Class0008, 0010, 0012, ... 0032:
0009, 0011, 0013 ... 0033: 0012=Code #6
0013=Code #6 TRS Class
0014=Code #7
0015=Code #7 TRS Class
0016=Code #8
0017=Code #8 TRS Class
0018=Code #9
0019=Code #9 TRS Class
0020=Code #10
0021=Code #10 TRS Class0022=Code #11
0023=Code #11 TRS Class
0024=Code #12
0025=Code #12 TRS Class
0026=Code #13
0027=Code #13 TRS Class
0028=Code #14
0029=Code #14 TRS Class
0030=Code #15
0031=Code #15 TRS Class
0032=Code #16
0033=Code #16 TRS Class



 	
/% ,
 0-9, Q and #)
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    							Section 400-Programming FF1: System Programming
576-13-400 DBS 576 (USA) issued 05/20/98
     l     Page 1-115
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
FF1  1:   System Timers
FF1  1  01:   Trunk Timer 1
        
Notes:
Related Programming:
Flash Pattern ...
       for analog CO trunks (pg. 2-18)     FF2 0 BSSC 02 01 Hold (0 or 1) Hold
       for analog E&M tie-trunks (pg. 2-46)     FF2 0 BSSC 02 01 Hold (0 or 1) Hold
       for T1-CO trunks (pg. 2-97)     FF2 2 BSSCC 03 01 Hold (0 or 1) Hold
       for T1-E&M tie-trunks (pg. 2-126)     FF2 2 BSSCC 03 01 Hold (0 or 1) Hold
1.   1.  Flash Timer 1 for Trunk Line
(all CPCs) - Version 1.0 or higher
Set the length of time a flash signal to a trunk line will last when the
extension user depresses FLASH or PROG.  Applies when 
Flash
Pattern #1 is programmed for the trunk.
FF1   1   01   0001   Hold   (1-255)   Hold 
 
1 = (1 x 16 ms) = 16 ms
default:  50 = (50 x 16 ms) = 800 ms2 = (2 x 16 ms) = 32 ms
3 = (3 x 16 ms) = 48 ms
...
124 = (124 x 16 ms) = 1,984 ms or 1.984 seconds
125 thru 255 = same value (2.5 ms)



 	
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    							FF1: System Programming Section 400-Programming
Page 1-116
     l     DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
         
Notes:
When the phone does not have a FLASH or FL/R key, the end-user must press the FF-key programmed 
with the Flash/Recall code (*39 by default) to send the Recall signal.
Related Programming:
Flash Pattern ...
       for analog CO trunks (pg. 2-18)     FF2 0 BSSC 02 01 Hold (0 or 1) Hold
       for analog E&M tie-trunks (pg. 2-46)     FF2 0 BSSC 02 01 Hold (0 or 1) Hold
       for T1-CO trunks (pg. 2-97)     FF2 2 BSSCC 03 01 Hold (0 or 1) Hold
       for T1-E&M tie-trunks (pg. 2-126)     FF2 2 BSSCC 03 01 Hold (0 or 1) Hold
Flash Timer 2 for Trunk Line
(all CPCs) - Version 1.0 or higher
Set the length of time a flash signal to a trunk line will last when the extension user
depresses FL/R key (U.K./Hong Kong) or FLASH or PROG key (U.S.).  Applies when
Flash Pattern #2 is programmed for the trunk. Also applies when DBS 576 system is
behind a PBX, and the user needs to send a Recall signal to the PBX to place the call on
hold at the PBX.
FF1   1   01   0002   Hold   (1-255)   Hold
 
 
1 = (1 x 16 ms) = 16 ms
2 = (2 x 16 ms) = 32 ms
3 = (3 x 16 ms) = 48 ms
...
124 = (124 x 16 ms) = 1,984 ms or 1.984 seconds
125 thru 255 = same value (2.5 seconds)
default:  5  (80 ms)



 	
,9 %
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    							Section 400-Programming FF1: System Programming
576-13-400 DBS 576 (USA) issued 05/20/98
     l     Page 1-117
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
         
Notes:
Auto Repeat Dialing:  Place a call to a busy party.  Stay in monitor mode and press REDIAL.  System 
automatically redials the number, and repeats redialing until ringback is heard or 14 auto-repeat 
attempts have been made.
Related Programming:
Start Timer for CO Busy Tone Detect (Auto-Repeat Dial) (pg. 1-122)     FF1 1 01 0014 Hold (1-255) Hold
CO Busy Tone Detect Timer (Auto-Repeat Dial) (pg. 1-123)     FF1 1 01 0015 Hold (1-255) Hold
         
Notes:
This address 
does not affect pauses in PBX access codes.
Related Programming:
PSD Numbers (pg. 8-44)     FF8 1 01 Hold 0 Hold Hold (Ext.No.) Hold (PSD) Hold FLASH (Phone No.) Hold
SSD Numbers (pg. 8-46)     FF8 1 02 Hold 0 Hold Hold (SSD) Hold FLASH (Phone No.) Hold
Flash Timer for Auto-Repeat Dial
(all CPCs) - Version 1.0 or higher
Set the length of time a flash signal to a trunk line will last during Auto-Repeat Dial.
FF1   1   01   0003   Hold   (1-255)   Hold
 
 
1 = (1 x 16 ms) = 16 ms
2 = (2 x 16 ms) = 32 ms
3 = (3 x 16 ms) = 48 ms
...
124 = (124 x 16 ms) = 1,984 ms or 1.984 seconds
           (default)
125 thru 255 = same value (2.5 seconds)



 	/ ,9 %
Pause Timer
(all CPCs) - Version 1.0 or higher
Set the length of a pause inserted in automatically-dialed numbers (such as speed-dialing).
FF1   1   01   0004   Hold   (1-255)   Hold
 
 
1 = 1 second
2 = 2 seconds
3 = 3 seconds  (default)
...
255 = 255 seconds or 4 minutes/15 seconds



 	$- %
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    							FF1: System Programming Section 400-Programming
Page 1-118
     l     DBS 576 (USA) issued 05/20/98 576-13-400
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appl ications
FF8Maintenance Introduction
Appe ndix  A
Appe ndix  B
FF1System
FF2Tr u n k s
FF3Extensions
FF4FF-/Soft Keys
FF5Groups
FF6TRS/ARS
0   System
Configuration
FF7Appli cations
FF8Maintenance Introduction
Appe ndix A
Appe ndix B
         
Notes:
Related Programming:
Call Duration (pg. 2-19) for analog CO trunks     FF2 0 BSSC 02 03 Hold (0 or 1) Hold
           
Notes:
Related Programming:
Call Duration Timer (analog CO)
(all CPCs) - Version 1.0 or higher
Set the length of time the system will wait before starting call duration timing for
outbound CO analog trunk calls, if the CO does not send back an answer signal
when the called party answers.
FF1   1   01   0005   Hold   (1-255)   Hold 
 
1=1 second
2=2 seconds
...
255=255 seconds  (or 4 min./15 sec.)
default:  10 seconds




 	
,, -! #
Call Duration Timer (Tie-Lines)
(all CPCs) - Version 1.0 or higher
Set the length of time the system will wait before starting call duration timing for
outbound tie-line calls, if the called-party end does not send back an answer signal.
FF1   1   01   0006   Hold   (1-255)   Hold 
 
1=1 second
2=2 seconds
...
255=255 seconds  (or 4 min./15 sec.)
default:  10 seconds



 	
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