Mitel Sx 200 Ml Pabx Lightware 16 Instructions Guide
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7 Maintenance Controls and Indicators General 7.1 The following paragraphs describe the maintenance controls and ir idicators found on the components of the SX-ZOO ML PABX. Most of the indicators are software-controlled, and provide maintenance personnel with information on the current status of the system. Main Control Card II 7.2 There are two variants of the Main Control Card II (MCC II): one with a Stratum 4 clock, the other with a Stratum 3 clock. The MCC II contains status LEDs, two seven-segment display LED indicators, two push buttons, and a slot for a flash memory card. These controls and indicators are labelled clearly on the MCC II front panel (See Figure 7-l). The functions of the controls and indicators are described in the following paragraphs. System Reset Button (RESET): When this manual system reset button is pressed, the system will cease all activity, run all initialization tests, and reload the software. CAUTION: Never press the system reset button while the SX-200ML PABX is handling traff ic, because all calls will immediately be dropped, and the system will switch to System Fail Transfer mode. System Interrupt Button (INTER): When this manual system interrupt button is pressed, the system will clear the Random Access Memory on the PC, cease all activity, run all initialization tests, and reload the software. The system interrupt button can be pressed only when the following conditions are met: l The system is within the first ten seconds of the reboot procedure. l The top seven-segment LED shows “C”, and the lower seven-segment LED is blank. Flash Memory Card: The flash memory card containing the system software is insett- ed into the slot on the MCC II card, only while power is OFF. March 1997 Issue 1 Revision 0 7-l
General Maintenance Information SEVEN-SEGMENT DISPLAY STATUS - INDICATORS ACTIVITY- MAIN CONTROL CARD II BAY CONTROL CARD Figure 7-l Control Card Front Panels Seven-Segment Display Status Indicators. The-MCC II status indicators consist of two seven-segment display LEDs that are arranged vertically. The top display LED is more significant than the lower display LED. The function of the MCC Ii status indicators depends upon the software currently being executed. At system initialization, status indicators indicate the status of the MCC II tests (seeTable 7-l). During normal operation when no applications are using the status indicators, a pair of horizontal dashes are displayed. When certain functions are being performed by the system, the status indicators display the appropriate codes. These functions and codes are listed in Table 7-l. When the maintenance person is accessing the test line facility, the status indicators are dedicated solely to this function. Refer to Part 6 of this practice for further details on the test line. When the system detects an error, the status indicators show the physical location of the most recent card to have a problem entered into the maintenance log. The card’s bay number (top display LED) and slot number (bottom display LED) will be displayed. The status indicator displays do not clear until the user reads or prints the logs of a problem area from within maintenance. After the logs are read or printed, the display is cleared of all the previous problem areas. 7-2 Issue 1 Revision 0 March 1997
Maintenance Controls and Indicators Table 7-l Main Control Card II Codes Codes Top LED: E. Lower LED: 8 System Function Action MOSS Verification The Mitei Options password, selected options, or system id does not match, or is corrupted. Verify the options and the system id; then, enter the password again. Top LED: A Database Upload Indicates that a customer database backup is in Lower LED: - circles progress, or that a log text file is being saved to clockwise the user’s PC storage medium. Top LED: A Database Restore Indicates that a customer database restore from Lower LED: - circles the user’s PC storage medium to the system is counter-clockwise in progress. Top LED: c Database Verification During a system reboot or power up, the system Lower LED: - is clearing the default customer database in the random access memory to allow the user to reset the system by pressing the system reset button; see System /Weru@ /3u1Yof1 in this section for the conditions. Top LED: F Flash Memory Access Indicates that the system software on the flash Lower LED: - circles memory card is being accessed. counter-clockwise Top LED: H Software .z Indicates that the system software is in the Lower LED: - circles Decompression process of decompressing. clockwise Top LED: - Lower LED: - Normal Operation Indicates normal system operation when no applications are using the status indicators. Activity LED. This green LED serves as an indication of the health of the system. A steady l-second pulse cycle indicates that the system is up and running. If the LED remains constantly on or off, it indicates that the system is not running. In this case consult the TrouMesI?ootirrg Practice. Alarm Status LED. This red LED is located above the Activity LED. The alarm status LED indicates the overall system alarm level. Refer to Part 3 of this practice for further information on alarms. The four alarm levels are: l NO ALARM - indicates that the system is functioning properly (alarm LED is off). l MINOR - indicates that there are problems affecting the system in small proportion (alarm LED will flash with a period of 100 ms on, and 900 ms off). . MAJOR - indicates that there are problems causing a serious degradation of service (alarm LED will flash with a period of one second on, and one second off). l CRITICAL - indicates that there has been a very serious loss of call processing capability; an automatic system fail transfer (SFT) is invoked and the system is reset (alarm LED is on solid). March 1997 Issue 1 Revision 0 7-3
General Maintenance Information Bay Control Card 7.3 The Bay Control Card has three status LEDs labelled TX, Rx and ALARM. The TX and Rx LEDs indicate communication (transmit and receive) with the Main Control Card Ii. The ALARM LED has two functions. A flashing ALARM LED indicates a failure on the Bay Control Card. A permanently lit ALARM LED indicates that the Bay Control Card is waiting for, or has lost, communication with the Main Control Card Il. See Table 7-2 for a summary of the Bay Control Card status LED states. Table 7-2 Bay Control Card Status LEDs I I I TX LED on Rx LED Alarm LED Meaning on on Bay Control Card is either waiting for, or has lost communication with the Main Control Card Il. If this state persists for more than a few seconds, there is no communication. flashing flashing on Bay Control Card is being downloaded by the Main Control Card Il. flashing flashing off Bay Control Card is running and communicating with the Main Control Card Il. I Off I Off I Off I This is the normal operating condition of the Bay Control Card when the SX-200 ML PABX is idle and diagnostics are off. I - I - 1 flashing 1 There is a failure on the Bay Control Card. I Peripheral Circuit Cards 7.4 Digital Cards. On a digital card, each circuit has one associated LED which indicates the busy (on) or idle (off) status of the circuit. When a digital circuit is removed from service by the maintenance system, the associated LED will flash with a period of 0.5 second on and 0.5 second off. Each digital peripheral card has an alarm LED located at the bottom of the card’s front panel. If any circuit on the card has a known fault or if a card is installed in an unprogrammed or incorrect card slot, the alarm LED will flash with a period of 0.5 second on and 0.5 second off (See Figure 7-2). 7-4 Issue 1 Revision 0 March 1997
Maintenance Controls and Indicators @ Mb-EC MODULE ’ @ MODULE $ 2 02 2 MODULE MODULE g cn INDICATORS 3 05 MODULE 4 e id F ALARM - ALARM LED UNlVERSAL ONS CARD LINE CARD LINE INDICATORS - ALARM - LED TRUNK03 1 5 TRUNK @z 2 La : TRUNK TRUNK 0% 3 =, INDICATORS CA TRUNK@ 4 TRUNK 0 5 TRUNK 0 6 LS/GS COV LINE > LINE4 @ LINE5 0 TRUNK CARD CARD DPS LINE CARD @ Mb-b-& @ MIT& LINE I 0 TRUNK& LINE2 0 1 2 LINE3 0 TRUNK@3 LINE4 @ 2 I= 9 LINE5 0: TRUNK& LINE6 &. LINE7 05 4 LINE8 eg TRUNK 0 UJ 5 LINE9 & TRUNK 0 LINE IOeE 6 LINE 110 LINE 120 - ALARM LED DID DIGITAL TRUNK CARD LINE CARD LINE INDICATORS - ALARM LED Tl TRUNK CARD LINE INDICATORS Tl TRUNK INDICATORS March 1997 Figure 7-2 Typical Peripheral Card Front Panels Issue 1 Revision 0 7-5
General Maintenance Information Attendant Console 7.5 The attendant console function LEDs (see Figure 7-3) are used as maintenance indicators during the console initialization sequence. Table 7-3 and Table 7-4 describe the console maintenance indicators. r Table 7-3 Attendant Console Maintenance Led Indicators Test Name Test Fail Indication Console RAM Test HOLD I LED flashes. 1 Console EPROM TeqHOLD 2 LED flashes. Console IRQ Test Console LED Test HOLD 3 LED flashes. Any of the console LEDs fail to go on, and stay on for 2 seconds. HANDSET LIQUID CRYSTAL DISPLAY 10 DISPLAY ASSOCIATIVE KEYS (SOFTKEYS) FRI IAN 97 lOWi II’ I . . . . . “, . . . . -. , ,““- Ml i [Fl> [F2> /F3> [F4> [F6> [F7> [F8> [F9> [Fl>o [F2>- [F3>0 [F4>0 [F5> Telephone Numbe. [ Cancel IRelease] Id 2 1 Hold 11 Answer 1 / 7 LED 14 ATTENDANT CONSOLE 12 DIAL KEYS INDICATORS KEYS (FIXED KEYS) 2 VOLUME CONTROL KEYS 2 CONTRAST CONTROL KEYS 4 CURSOR CONTROL KEYS Figure 7-3 Attendant Console Keyboard 7-6 Issue 1 Revision 0 March 1997
Maintenance Controls and Indicators r~-- Table 7-4 Attendant Console LCD Display Messages Message Meaning CONSOLE HARDWARE FAILURE ~x@%sE39 EFIFDFI CODE 1 PLEASE NOTE DETAILS ON REPAIR TAG Console power-up tests failed. I WAITING FOR SYNCHRONIZATION PLEASE WAIT 123456789 Power is available, but there is no synchronization to the line. WAITING FORCOMMUNICATION lZ5W33x39 FUASE Console is synchronized, but no messages are WAIT being received from the system. Note: In all cases, refer to the TrouLYeskxSkg Practice. Power Supply 7.6 Bay Power Supply. The one bay of the SX-200 ML PABX requires one Bay Power Supply (see Figure 7-4). There are two LED indicators located on the front panel of the Bay Power Supply; the top LED is the power ON indicator, and the bottom LED is the ring generator indicator. The ring generator indicator will flash on only when ringing signal is applied. TURN POWER OFF AND DISCONNECT POWER CORD BEFORE REMOVING THIS UNIT - HANDLE Figure 7-4 Bay Power Supply March 1997 Issue 1 Revision 0 7-7
General Maintenance Information 7-8 issue 1 Revision 0 March 1997
Appendix A , System Initialization General A.1 When the system is first installed, the default data must be entered into the system using the CDE forms. For initialization details, refer to Table A-i, Initial Power-up Pro- cedures From The Terminal, and the /n.sta//ation hformatjon Practice. Step 1. 2. 3. 4. 5. 6. 7. 6. 9. 10. Table A-l Initial Power-up Procedures From The Terminal Action Ensure that the System ID module is installed. Refer to the hsta//ation hformation Practice. Insert the flash memory card into the slot on the Main Control Card Il. Turn the power supply ON, and wait for the power-up sequence to complete. When the sequence completes, the top seven-segment LED shows “E.” and the lower seven-segment LED shows ‘6” until Step 9 is completed successfully. Press the RETURN key four times; the terminal display returns: 1 - VT1 00 COMPATIBLE 2-TrYTYPE SELECT A TERMINAL TYPE : Select the terminal type by entering “I”. The display returns: 1 - MAINTENANCE 2-CDE 6 - QUIT SELECT AN APPLICATION ( OR QUIT TO START OVER ) : Select the Customer Data Entry application by entering “2”. The display returns: ENTER USERNAME : Enter the INSTALLER level of access. The display returns: ENTER PASSWORD: Enter the required password to access Customer Data Entry. The default password is 1000. A list of the system’s forms is displayed. Select Form 04 and enable all the software options that were purchased; both the top and lower seven-segment LEDs show “-“. Note: Enable only the purchased options listed on the MOSS sheet that is included with the system software package. An error results when a purchased option is not enabled, when an enabled option is not purchased, or when the system id does not match. Enter the Mite1 Options password to activate the enabled features. The password must be the password that is printed on the MOSS sheet. The MOSS sheet is included with the system software package. 1 March 1997 Issue 1 Revision 0 A-l
General Maintenance information A-2 Issue 1 Revision 0 March 1997