Mitel Sx 200 Ml Pabx Lightware 16 Instructions Guide

							CDE Form Descriptions 
Review List Subform for Form 13 
4.17 This form appears when the REVIEW softkey is pressed in Form 13 - Trunk Circuit 
Descriptors. The form lists the trunks that use the selected trunk circuit descriptor. 
Refer to Figure 4-21 for the form layout. The data in this form cannot be modified. 
4:29 PM 9-JflN-97 alarm status = Mr3JOR 
1 Tl E8M TRUNK: 1 I TRK NUM BfIY SL 
1 
2 
3 
1 1 6 1 CC 
1 
1 
1 
P- 
6 
6 
6 
16-QUIT 17-DESC NUMBER 18- 
I!+ COMMENTS 
i- 
3- 
Figure 4-21 Form 13 Review List Subform Layout 
Field Descriptions 
The header line displays the descriptor number and the trunk type. 
TRK NUM: This field lists the trunk numbers assigned to the selected trunk circuit 
descriptor number. Trunk numbers are arbitrarily assigned to the trunks in Form 14 
(Non-Dial-In Trunks) and Form 15 (Dial-In Trunks). 
BAY, SLT and CCX These fields list the physical location of each trunk number ac- 
cording to their bay, slot and circuit numbers. 
COMMENTS: This field displays any additional information about each trunk as it was 
entered on Form 14 (Non-Dial-In Trunks) and Form 15 (Dial-In Trunks). The COM- 
MENTS field stores a maximum of 15 characters. The data in this field is stored by the 
system but not used. 
Softkeys 
DESC NUMBER: This softkey selects a trunk circuit descriptor number. Pressing the 
DESC NUMBER softkey displays the ENTER DESC. NUM: prompt. The selection is 
completed by entering a valid number (1 to 25). 
The standard softkeys CANCEL, ENTER, and QUIT are also provided. 
March 1997 Issue 1 Revision 0 4-71  
						

							Customer Data Entry 
Form 14 - Non-Dial-In Trunks 
4.18 This form specifies the characteristics of the system’s Non-Dial-in Trunks. These 
trunks cannot dial any digits into the PABX and are usually CO trunks. The Day, Nl , 
N2 answer points are assigned in this form. Alternate recall points are assigned in 
Form 19 (Call Rerouting Table). Refer to Figure 4-22 for the form layout. 
8:53 PM 9-JfiN-97 alarm status = MfIJOR 
BfiY SLT CCT COS l-El K NUM TK NbME COMMENTS 
> 
106011 1 1801 1801 1801 1 1 Tl < 
1 06 02 
1 06 03 
1 06 04 
1 06 05 
1 06 06 
1 06 07 
1 06 08 
1 06 09 
1 06 10 
1 06 11 
1 06 12 
106011 1 1801 1801 1801 1 1 Tl 
l- 2- 3-TRUNK NUMBER i- 5- 
Figure 4-22 Form 14 Layout 
meld Descriptions 
BAY, SLT, and CCTI These fields list the physical location of each Non-Dial-In Trunk. 
They are generated by the system based on what was entered in the PROGRAMMED 
field in Form 01, System Configuration. This field cannot be modified. 
COS: This field specifies the Class of Service of each Non-Dial-In Trunk. The default 
COS is 1. 
TEN: This field specifies the Tenant Group number of each Non-Dial-In Trunk. The 
default Tenant Group number is 1. 
DAY, Nl and N2: These fields are reserved for the Day, Night1 and Night2 answer 
points. The answer points may be specified as an LDN on the attendant console, a 
console extension number, a station, a hunt group, a night bell, a logical line, a data 
station, or an ACD path access code. Note that an LDN and night bell cannot be rung 
simultaneously. These fields may be left blank. 
CDN: The CDN (Circuit Descriptor Number) field links this form to Form 13, Trunk 
Circuit Descriptors, which defines the trunk hardware parameters. This field must be 
filled in before any changes for the selected physical location are stored in the data- 
base. 
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Issue 1 Revision 0 March 1997  
						

							CDE Form Descriptions 
TK NUM: This field lists the trunk identification numbers. This field must be filled in 
before any changes for the selected physical location are stored in the database. In 
this field, trunks are listed according to their trunk number (I to 200). This method of 
identifying trunks is used for the following: 
l SMDR records of a trunkcall (only three digits are allocated for trunk identification), 
l Identification of a trunk in a call on the attendant console or a SUfWW3display 
telephone, 
l Attendant Direct Trunk Select (DTS) capability, 
l Form 09 for SWE~SE~telephone line appearance programming (DTS or Private 
Trunk), 
. Form 45 for Key Set CO Line appearance programming, 
9 Form 16 for listing members of trunk groups. 
TK NAME: This field lists the trunk names. Names can be up to eight characters long. 
COMMENTS: This field is reserved for additional data (a maximum of 15 characters). 
It is stored by the system but not used. 
Softkeys 
TRUNK NUMBER: This softkey selects a trunk by its trunk number. Trunk numbers 
6: 
are assigned in Form 14 and Form 15. Pressing the TRUNK NUMBER softkey displays g 
the ENTER TRUNK NUM: prompt on the command line. Entering a valid trunk number 5 
(1 to 200) selects that Non-Dial-In Trunk and displays it on the command line. 
ii? 
DELETE FIELD: This softkey appears when the cursor is on a programmed DAY, Nl 
1 
,G 
or N2 field. It allows the field to be deleted, without affecting the other two fields. ,:a 
Q 
The standard softkeys CANCEL, BAY/SLT/CCT, DELETE, ENTER, and QUIT are 
also provided. 
March 1997 Issue 1 Revision 0 4-73  
						

							Customer Data Entty 
Form 15 - Dial-In Trunks 
4.19 This form specifies the characteristics of the system’s Dial-In Trunks. This form also 
designates where incoming calls on Dial-In Trunks are routed by modifying the incom- 
ing digits. See Figure 4-23 for the form layout. 
8:56 PM g-JON-97 alarm status = MfiJOR 
BfW SLT CCT COS COR TEN N M X CDN TK NIJM TK NfiME 
COMMENTS 
> 106011 1 140 1 
12 Tl < 
1 06 02 
1 06 03 
1 06 04 
1 06 05 
1 06 06 
1 06 07 
1 06 08 
1 06 09 
1 06 10 
1 06 11 
1 06 12 
106011 1 140 1 
12 Tl 
l- 
2- 3-TRUNK NUMBER i- 5- 
6-QUIT 7-BWf/SLT/CCT 8-DELETE 
9- 0- 
4-74 Issue 1 Revision 0 March 1997 
Figure 4-23 Form 15 Layout 
Field Descriptions 
BAY, SLT and CCTI These fields list the physical location identification of each Dial-In 
Trunk. They are generated by the system based on what was entered in the PRO- 
GRAMMED field of Form 01, System Configuration. This field cannot be modified. 
COS: This field specifies the Class of Service for each entry. The COS defaults to I. 
COR: This field lists the Class of Restriction for each entry. The COR defaults to I. 
TEN: Tenant group specifications are listed in this field. The tenant group number 
defaults to I. 
N: This field lists the number of expected digits. The range is 0 to IO. If a value is 
specified in this field, then digit translation on incoming calls does not commence until 
the system receives the specified number of digits. This field must be filled in for a DID 
Trunk. Otherwise, this field defaults to 0, and the trunk is treated as a TIE trunk (re- 
gardless of the circuit descriptor). 
M: This field specifies the number of digits (0 to 8) that must be absorbed after the 
incoming trunk is seized. The M field defaults to 0. This field is applicable for any type 
of Dial-In Trunk.  
						

							CDE Form Descriptions 
X: This field specifies a maximum of two digits that may be inset-ted before the digit 
string. This field is applicable for any type of Dial-In Trunk. 
CDN: The CDN (Circuit Descriptor Number) field lists the circuit descriptor numbers 
for each Dial-In Trunk. This field links this form to Form 13 (Trunk Circuit Descriptors), 
which defines the trunk hardware parameters. Note that this field must be filled in 
before any changes for the selected physical location are stored in the database. 
TK NUM: This field displays the Dial-In Trunks according to their trunk number. Note 
that this field must be filled in before any changes for the selected physical location 
are stored in the database. Trunk numbers range from I to 200 and are used for the 
following: 
l SMDR records of a trunkcall (only three digits are allocated fortrunk identification), 
l Identification of a trunk in a call on the attendant console or a SU/?EI%SETdisplay 
telephone, 
l Attendant Direct Trunk Select (DTS) capability, 
l Form 09 for SWEfLSE~telephone line appearance programming (DTS or Private 
Trunk) and 
l Form 16 for listing members of trunk groups. 
TK NAME: This field lists the trunk names. Names can be up to eight characters long. 
COMMENTS: This field is reserved for additional data (a maximum of 15 characters). 
It is stored by the system but not used. 
Softkeys 
TRUNK NUMBER: This softkey selects a trunk by its trunk number. Pressing the 
TRUNK NUMBER softkey displays the ENTER TRUNK NUM: prompt on the command 
line. Entering a valid trunk number (1 to 200) selects that Dial-In Trunk and displays it 
on the command line. 
The standard softkeys CANCEL, BAY/SLT/CCT, DELETE, ENTER, and QUIT are 
also provided. 
March 1997 Issue 1 Revision 0 4-75  
						

							Customer Data Entry 
Form 16 - Trunk Groups 
4.20 This form specifies the members of each trunk group by trunk numbers. The trunk 
number is assigned in Form 14 (Non-Dial-In Trunks) and Form 15 (Dial-In Trunks). 
The system supports a maximum of 50 trunk groups and each group supports a max- 
imum of 50 members. See Figure 4-24 for the form layout. 
9:01 FM 9-JfiN-97 alarm status = Mf3JOR 
[GR!‘: l- 1 [NO SMDRIITERMI TK NUM BfW SLT 
cc1 COMMENTS 
> 
1 01 06 01 
< 
m I 01 06 01 
1 -SMDR Z-CIRCULf9R 
3-INSERT 4-TK GRP NfiME 5-TRUNK GROUP 
6-QUIT 
7- 8-DELETE 
9- 0- 
4-76 Figure 4-24 Form 16 Layout 
Field Descriptions 
The header line indicates the trunk group being programmed, via a number and a 
name (maximum of eight characters). This line also indicates the presence of the 
SMDR option and whether the trunk group is subjected to terminal hunting or circular 
hunting. 
TK NUM: This field lists the members of each trunk group according to their trunk 
number. Members are added by entering a valid trunk number (I to 200) when the 
cursor is at the TK NUM field on the command line. The trunk group is displayed on 
the header line. 
BAY, SLT, CCT and COMMENTS: These fields are informational fields only. They 
cannot be modified in this form. When a trunk number is added to the trunk group, the 
physical identification (BAY, SLT and CCT) and the COMMENTS fields from Form 14 
(Non-Dial-In Trunks) or Form 15 (Dial-In Trunks) are automatically displayed. 
Softkeys 
SMDR/NO SMDR: This softkey enables and disables the outgoing Station Message 
Detail Recording (SMDR) feature for the Trunk Group. When the SMDR feature is 
enabled, the header line displays [SMDR] and the softkey displays NO SMDR. Pressing 
Issue 1 Revision 0 March 1997  
						

							CDE Form Descriptions 
the NO SMDR softkey disables the SMDR feature for that trunk group. The softkey 
now displays SMDR and the header line displays [NO SMDR]. 
CIRCULAR/TERMINAL: This softkey selects circular or terminal hunting. When the 
trunk group is defined as a terminal type, the header line displays [TERM] and the 
softkey displays CIRCULAR. Pressing the CIRCULAR softkey programs the selected 
trunk group as a circular type. The header line now displays [CIRC] and the softkey 
displays TERMINAL. Refer to the Features I3escriptiof-r Practice for details on circular 
and terminal trunk groups. 
INSERT This softkey adds new members to the trunk group. Pressing the INSERT 
softkey clears the command line and moves the cursor to the TK NUM field. The 
addition is completed by entering a valid trunk number. The system inserts the addition 
before the line previously displayed on the command line. Note that this softkey only 
appears if there is data present in this form. 
TK GRP NAME: This softkey specifies a character name for the selected trunk group. 
Pressing the TK GRP NAME softkey displays the following prompt on the command 
line: ENTER TRUNK GROUP NAME:. The name specification is completed by entering 
a character name (a maximum of eight characters). The trunk group name is displayed 
on the header line beside the trunk group number. 
TRUNK GROUP: This softkey selects a trunk group. Pressing the TRUNK GROUP 
softkey displays the ENTER TRUNK GROUP NUM: prompt on the command line. The 
selection is completed by entering a valid trunk group number (I to 50). 
The standard softkeys CANCEL, DELETE, ENTER, and QUIT are also provided. 
March 1997 Issue 1 Revision 0 4-77  
						

							Customer Data Entry 
Form 17 - Hunt Groups 
4.21 This form specifies the members of each hunt group by extension or dataset numbers 
(see Figure 4-25). The system supports a maximum of 99 hunt groups. Each group 
supports a maximum of 50 members. Only datasets can be added to a data hunt 
group and data hunt groups can only contain datasets. Only modems can be added to 
a modem hunt group and modem hunt groups can only contain modems. 
9:06 FM 9-JRN-97 alarm status = MAJOR 
I [ GRP 1: l[TERMl[STN/SET 1 1 EXT Nl JM BfW SLT CCT COM MENTS 
I 
> 1801 01 08 01 < 
1801 01 08 01 
l-GROUP TYPE Z-CIRCULRR 3-INSERT t-OPTIONS 5-HUNT GROUP 
I 6-QUIT 17-WCESS CODE 18-DELETE 
I 9-EXT NUM I@- I 
Figure 4-25 Form 17 Layout 
Field Descriptions 
The header line indicates which hunt group is being programmed, its access code, the 
type of hunting used (terminal or circular) and the type of hunt group (Stn/set, Agent, 
Recording, Auto Att., RABTOS). Select the OPTIONS softkey to program the hunt 
group name. 
EXT NUM: This field lists the members of each hunt group according to their extension 
numbers. Valid numbers include extension numbers of rotary dial or DTMF sets and 
SWERSET prime line and dataset numbers. 
BAY, SLT, CCT and COMMENTS: These fields are informational fields only. They 
cannot be modified in this form. When an extension or dataset number is added to a 
hunt group, the corresponding physical location number (BAY, SLT and CCT) and the 
COMMENTSfieldsfrom Form 09 (Station/SUPERSETTelephones) and Form 12 (Data 
Assignment) are automatically displayed. 
Softkeys 
GROUP TYPE: Pressing this softkey displays softkeys which represent the alternative 
hunt group types. (Softkeys GROUP TYPE and CIRCULAR/TERMINAL do not appear 
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Issue 1 Revision 0 March 1997  
						

							CDE Form Descriptions 
until the hunt group exists. A hunt group is not created until the first member is defined.) 
Note that the selected group type does not appear on the softkey display. 
STN/SET Pressing this softkey programs the selected hunt group as a Station/ 
SU/?E/3SE~telephone type. A bay/slot/circuit number of any type of line card can be 
used with this type of hunt group. The header line displays the [STNSET] prompt to 
indicate this type of hunt group. 
DEFAULT This softkey appears when the first modem hunt group is established. (All 
the devices are modems; the header reads MODEM). Pressing the DEFAULT softkey 
makes the hunt group the default modem pool; the header reads MODEM/D. All mem- 
bers of the default modem pool must be in BOTH mode. 
DEFAULT OFF: This softkey appears only if the hunt group is the default modem pool. 
Pressing it removes the hunt group’s default status. 
RECORDING: Pressing this softkey programs the selected hunt group as a recording 
type. Only those bay/slot/circuit numbers referring to the ONS Line Card can be used 
with this type of hunt group. The header line displays [RECORD]. This appears only 
if the hunt group contains industry standard telephones. S~PE/3SE~4UI+ telephones 
cannot be programmed as a member of this hunt group. 
AGENT Pressing this softkey programs the selected hunt group as a UCD agent type. 
The header line displays [AGENT]. 
CIRCULAR/TERMINAL: This softkey has two functions. It specifies the selected hunt 
group as a circular or terminal type. Refer to the Features Descr@ion Practice for 
details on circular and terminal hunt groups. When the hunt group is defined as a 
terminal type, the header line displays [TERM] and the softkey displays CIRCULAR. 
Pressing the CIRCULAR softkey programs the hunt group as a circular type. The 
header line now displays [CIRC] and the softkey displays TERMINAL. 
AUTO ATT.: Programs the selected hunt group as an automatic attendant hunt group. 
The header displays [AUTO ATT]. Only ONS line circuits may be entered in this type 
of hunt group (these would be connected to RADs - see the Automated Attendant 
Apphxtion /%&age Practice for further information). SUPERSET 407+ telephones 
cannot be programmed as a member of this hunt group. 
RABTOS.: Programs the selected hunt group as a Recall Appearance Back To Orig- 
inating Set (RABTOS) hunt group. The header displays [RABTOS]. In a RABTOS hunt 
group if all the hunt group members are busy, including the overflow point, the call will 
recall the SUPERSET multi-call line appearance that the call originally came in to. 
Normally, you program Call Center Manager attendants into this type of hunt group. 
You must program hunt groups that are used with MITEL Applications Interface (MAI) 
applications as RABTOS hunt groups. Note that System Option 105 (MITEL Application 
Interface) must be enabled or the system will not allow you to program a RABTOS 
hunt group. Also, before you can disable System Option 19, you must first delete all 
RABTOS hunt groups. 
INSERT This softkey adds new members to the selected hunt group. Pressing the 
softkey clears the command line and moves the cursor to the EXT NUM field. The 
addition is completed by entering a valid extension number. The system inserts the 
addition on the line preceding the current line. Note that this softkey only appears if 
there is data present in this form. 
March 1997 Issue 1 Revision 0 4-79  
						

							Customer Data Entry 
4-80 
OPTIONS: This softkey allows access to the various Options Subforms, which allows 
selection of options for the different hunt group types. Value inputs are entered on the 
command line in the usual manner. 
HUNT GROUP: This softkey selects a hunt group. Pressing the HUNT GROUP softkey 
displays the ENTER HUNT GROUP NUM: prompt on the command line. The selection 
is completed by entering a valid hunt group number from 1 to 99. 
ACCESS CODE: This softkey assigns an access code for each hunt group. Pressing 
the ACCESS CODE softkey displays the ENTER NEW ACCESS CODE: prompt on 
the command line. The access code specification is completed by entering a valid 
number which must be unique in the database. The access code is displayed on the 
header line and can be a maximum of five digits. 
EXT NUM: Pressing this softkey displays ENTER EXTENSION NUM on the command 
line. When a valid number is entered, followed by pressing the ENTER softkey, the 
screen displays the appropriate hunt group and the command line displays the number 
and its location BAY/SLT/CCT. 
DELETE FIELD: Appears in any of the Options Subforms. Deletes programmed data 
on the command line. Will not appear if there is no data on the command line. 
The standard softkeys 
CANCEL, DELETE, ENTER, and QUIT are also provided. 
Option Parameters 
Overflow: Allows the programmer to assign a destination where calls can be answered 
when all members of the hunt group are busy. 
Name: Allows the programmer to assign a name to the hunt group. The name can be 
up to 12 characters long. The first character must not be *, # or a number; the name 
cannot contain blanks or dashes. 
DTRX Enable/Disable: Allows for immediate DTRX access. DTRX DISABLED also 
provides DTRX access, but only after the interdigit time-out has expired (about 15 
seconds). This applies to modem type hunt groups only. 
Message Length: Applies only to recording or auto attendant type hunt groups. The 
length is entered in minutes and seconds. The default value is 10 seconds; the max- 
imum is 4 minutes. The timer should be set at least 3 seconds longer than the actual 
message length. 
Default Destination: This is the destination for incoming calls - if the caller does not 
dial digits, the call connects to this destination. 
Dialing Over Recording: If enabled, allows for dialing digits while listening to a re- 
cording. 
Prefix Digits: These are added to the digit the caller dials in response to (or while 
listening to) a recorded announcement. 
Wait For Resources: This is the time that an incoming caller will wait for connection 
to a resource. When this times out the call is routed to the default destination. 
issue 1 Revision 0 March 1997