Mitel Sx 200 Ml Pabx Lightware 16 Instructions Guide

							CDE Form Descriptions 
1:25 PM 12-JfiN-97 alarm status = NO f?LfiRM 
> 
[GRP 1: IfTERMlfRECORD. 1 
Name 
Message Length OPTIONS 
0:00 
Name 
l- 
+QLlIT 2- 3- h- S- 
7- 8- 9- 0- 
Figure 4-26 Recording Hunt Group Options Subform Layout 
5:ill Prl 19-ml+97 alarn status = HO flLfMl 
S#-2@D nL LIGHTWIRE 16 1.a 17-nRR-1997 nain mm 
I 
I-SfsTEn 
i-QUIT 2- 
7-LOGS 3-DIRGtlOSTICS 4- 
S-RCD-REPORTS g-REPORTS 5-TRRFFICJIERS 
e- 
Figure 4-27 Auto Attendant Hunt Group Options Subform Layout 
March 1997 Issue 1 Revision 0 4-8 1  
						

							Customer Data Entry 
11:00 flM 10-.JflN-97 
[GRP l:Zq l[TERMl[STN/SET 1 
> Name 
Ouerf low alarm status 
= NO fiLfiRM 
OPTIONS 
mktg < 
Name 
l- 
6-QUIT Z- 3- 
7- 8- mktg 
4- 5- 
g-DELETE FIELD 0- 
Figure 4-28 Station / Set Hunt Group Options Subform Layout 
11:04 fiM 10-JfiN-97 alarm status = NO flLflRM 
Figure 4-29 RABTOS Hunt Group Options Subform Layout 
4-82 Issue 1 Revision 0 March 1997  
						

							CDE Form Descriptions 
Form 18 - Miscellaneous System Ports 
4.22 This form assigns a physical location to three types of devices and three alarms. The 
devices are a Music on Hold source, paging equipment and night bells equipment. 
The alarms are minor, major and critical. The system 
supports 25 night bells, nine 
paging zones and one Music on Hold source. Refer to Figure 4-30 for the form layout. 
5:50 PM 9-JflN-97 alarm status = NO fiLfiRM 
> 
ENTRY DESCRIPTION BfW SLT CCT SCT DIR PflGER 
EXT #I 
01 
Music On Hold 
02 Pager 1 
03 Pager 2 
04 Pager 3 
05 Pager 4 
06 Pager 5 
07 Pager 6 
08 Pager 7 
09 Pager 8 
10 Pager 9 
11 Minor 
filarm 12 Major filarm 
01 Music On Hold 
l- 2- 3- 4-TOP 5-BOTTOM 
6-QUIT 7-ENTRY 
NUM 8- 9- 0- 
< 
Figure 4-30 Form 18 Layout 
Field Descriptions 
ENTRY NUMBER: This field lists the entry numbers for the miscellaneous ports. There 
is a total of 38 entry numbers. The field cannot be modified. 
DESCRIPTION: This field lists the titles assigned to the entry numbers. The field cannot 
be modified. 
BAY, SLT and CCT These fields list the bay, slot and circuit numbers of the device 
being programmed. 
SCT The SCT (subcircuit) field specifies the relay location on each module for each 
night bell and each alarm circuit. Figure 4-31 shows the circuit and subcircuit layout 
of modules on the Universal Card. 
DIR: Enter the direction of the paging device as “1” (one way) or “2” (both way). 
PAGER: This field associates a pager number with each night bell, providing integrated 
paging. Integrated paging causes a warble tone to be produced on the paging system 
whenever selected night bells are active. The PLID used to program Pager I . . Pager 
9 must be either: the PLID of a Music Pager Module on a Universal card OR a PLID 
programmed as a DMP on a DNIC card on a spine/bullet bay. Once a Pager is pro- 
grammed, it may be iteegrated with night bells. 
March 1997 Issue 1 Revision 0 4-83  
						

							Customer Data Entry 
EXT 
This field applies only to the night bell entries. The EXTENSION NUMBER field 
lists the extension numbers (a maximum of five digits) assigned to the night bells. This 
field links the night bell designations to Form 19 (Call Rerouting Table). This field also 
links the incoming trunks of Form 14 (Non-Dial-In Trunks) to the night bell designations. 
Softkeys 
ENTRY NUM: 
This softkey selects an entry number. Pressing the ENTRY NUM softkey 
displays the ENTER ENTRY NUM: prompt on the command line. The selection is 
completed by entering a valid entry number (1 to 38). This entry number can now be 
specified by its bay, slot, circuit and, if applicable, subcircuit numbers. 
The standard softkeys 
CANCEL, DELETE, ENTER, TOP, BOlTOM and QUIT are 
also provided. 
1 Table 4-8 Miscellaneous System Ports Entry Number Designations 
Entry Number Title 
01 Music on Hold 
02 Pager I 
03 Pager 2 
04 Pager 3 
05 Pager 4 
06 Pager 5 
07 Pager 6 
08 Pager 7 
09 Pager 8 
10 Pager 9 
11 Minor Alarm 
12 Major Alarm 
13 Critical Alarm 
14 Night Bell I 
15 Night Bell 2 
16 Night Bell 3 
17 Night Bell 4 
18 Night Bell 5 
19 Night Bell 6 
Entry Number Title 
20 Night Bell 7 
21 Night Bell 8 
22 Night Bell 9 
23 Night Bell 10 
24 Night Bell 11 
25 Night Bell 12 
26 Night Bell 13 
27 Night Bell 14 
28 Night Bell 15 
29 Night Bell 16 
30 Night Bell 17 
31 Night Bell 18 
32 Night Bell 19 
33 Night Bell 20 
34 Night Bell 21 
35 Night Bell 22 
36 Night Bell 23 
37 Night Bell 24 
38 Night Bell 25 
4-84 Issue 1 Revision 0 March 1997  
						

							CDE Form Descriptions 
Form 19 - Call Rerouting Table 
4.23 This form designates where intercepted and attendant-directed calls will route based 
on Day Service, Night1 Service and Night2 Service. Dial-in trunks to ACD Paths may 
also be rerouted as defined in this form. The ACD Path is assigned a tenant number 
in Form 41. 
Refer to Figure 4-31 for the form layout and to Table 4-9 for Call Rerouting Options. 
Each Tenant Group requires a Call Rerouting Table. “DIAL 0” calls can be directed to 
an LDN, Rotary Dial or DTMF set, SW,WSE~telephone or Night Bell extension 
number, or to an individual console. For further information, refer to the Features 
Description Practice (under Ca// Rerouting). 
11:10 flM 10-JRN-97 alarm status q NO I?LI?RM 
[TENflNT : 1 
1 TYPE OF GILL 
I Di?Y Nl NZ 
Station 
Dial 0 Routing 
Priority Dial 0 Routing 
DID Recall Points 
On Busy 
DID Recall Points On No hswer DID Routing For Calls Into This Tenant DID Illegal # Intercept For This Tenant DID Uacant Number Routing For This Tenant 
DID fittendant lkcess Night Points 
Non-Dial-In Trunks Mternate Recall Points 
Dial-In Tie Recall Points 
On Busy Dial-In Tie Recall Points On No finswe; Dial-In Tie Routing For Calls Into This Tenant 1801 1801 1801 
Station Dial 0 Routing 1801 
l- Z-TENr?NT NfiME 3- 4-TOP 
6-QUIT 7-TENfiNT 8-DELETE 9- 1801 180 1 
5-BOTTOM 
0- 
Figure 4-31 Form 19 Layout 
Field Descriptions 
The header line displays the tenant group number being programmed. 
DAY: This field designates a directory number for each type of call in day service mode. 
The directory number is defined in one of the following forms: 
Form 07, Console Assignments 
Form 08, Attendant LDN Assignments 
Form 09, Station/SWE/XE7Telephones 
Form 17, Hunt Groups 
Form 18, Miscellaneous System Ports 
Form 41, ACD Paths 
Form 45, Key System Telephones 
If this field is blank, calls do not reroute for features such as no answer or busy for- 
warding, and reorder tone is heard for features such as vacant number intercept or Do 
March 1997 Issue 1 Revision 0 4-85  
						

							Customer Data Entry 
Not Disturb intercept. 
An ONS Voicemail port with a caller on soft hold will receive dial 
tone. 
Nl: This field specifies the extension that calls are routed to during Night1 Service 
Mode. If this field is blank, the call reroutes to the extension specified in the DAY field. 
N2: This field specifies the extension number where calls are routed to during Night2 
Service Mode. If this field is blank, the call does not reroute. 
4-86 Table 4-9 Call Rerouting Options 
Station Dial 0 Routing - Any extension which dials the extension general attendant access 
code (0) is routed here. 
This rerouting option is based on the caller’s tenant. 
Priority Dial 0 Routing - Any extension which dials the extension general attendant access 
code (0) and has COS Option 239 (Priority Dial 0) enabled in its COS is routed here. 
This 
rerouting option is based on the caller’s tenant. 
DID Recall Points on Busy - A DID call reaching a busy extension or hunt group is routed 
here. This rerouting option is based on the destination tenant. 
DID Recall Points on No Answer 
- A DID call reaching an extension which does not answer 
is routed here. This rerouting option is based on the destination tenant. 
DID Routing for Calls into this Tenant - All DID calls normally routed to extensions are 
routed here to allow screening of DID calls. This rerouting option is based on the destination 
tenant. 
DID Illegal # Intercept for this Tenant - A DID call to an illegal number is routed here. This 
rerouting option is based on the DID’s tenant. 
DID Vacant Number Routing for this Tenant 
- A DID call to a vacant number is routed here. 
This rerouting option is based on the DID’s tenant. 
DID Attendant Access Night Points - A DID call to the atiendant while the system is in 
Night Service is routed here. This rerouting option is based on the DID’s tenant. 
Non-Dial-In Trunks Alternate Recall Points - Non-Dial-In trunks that have waited for a busy 
Dr non-answering extension for the pre-determined recall time are routed here. This rerouting 
Dption is based on the destination tenant. 
Dial-In Tie Recall Points on Busy - A Dial-In Tie call reaching a busy extension is routed 
here. This rerouting option is based on the destination tenant. 
Dial-In Tie Recall Points on No Answer - A Dial-In Tie call reaching an extension which 
does not answer is routed here. This rerouting option is based on the destination tenant. 
Dial-In Tie Routing for Calls into this Tenant - All Dial-In Tie calls normally routed to 
extensions are routed here to allow screening of Dial-In Tie calls. This rerouting option is 
based on the destination tenant. 
Dial-In Tie Illegal # Intercept for this Tenant - A Dial-In Tie call to an illegal number is routed 
here. This rerouting option is based on the Tie trunk’s tenant. 
Dial-In Tie Vacant Number Routing for this Tenant - A Dial-In Tie call to a vacant number 
is routed here. This rerouting option is based on the Tie trunk’s tenant. 
Dial-In Tie Attendant Access Night Points - A Dial-In Tie call to the attendant while the 
system is in Night Service is routed here. This rerouting option is based on the Tie trunk’s 
tenant. 
Page 1 of : 
Issue 1 Revision 0 March 1997  
						

							CDE Form Descriptions 
Table 4-9 Call Rerouting Options (continued) 
DND Intercept Routing for this Tenant - An extension with Do Not Disturb activated has 
its incoming calls routed here. This rerouting option is based in the extension’s tenant. 
Automatic Wake-up Routing for this Tenant - Extensions answering a wakeup call are 
routed here. Normally the routing point is a recording group. This rerouting option is based 
on the extension’s tenant. Ensure there are sufficient RADs to provide good wakeup 
performance. 
UCD/Attendant Recording for this Tenant - Incoming calls destined for UCD agents are 
routed here when all of the agents are busy. Calls are normally routed to a recording group. 
UCD on Hold Time-out for this Tenant - Incoming calls to busy UCD hunt groups which 
are not answered after a pre-determined time-out period are routed here. 
DISA Day Service Routing for this Tenant - Direct Inward System Access (DISA) calls are 
routed here. This rerouting option is based on the DISA trunks tenant. 
Station Vacant Number Routing for this Tenant - Any station dialing a vacant number is 
routed here. This rerouting option is based on the extension’s tenant. 
CO Line Routing Points on No Answer - Incoming calls to a CO line that are not answered 
within a programmed time-out period are routed here. The time-out period is specified by the 
Attendant-Times Recall (No Ans) timer in the class of service of the set the CO line is calling. 
This rerouting option is based on the CO line’s tenant.. 
Station Illegal Number Routing for this Tenant - Any station or ONS Voicemail port with 
a caller on soft hold that dials an illegal number is routed here. This rerouting option is based 
on the extension’s tenant. 
Page 2 of 2 
Softkeys 
TENANT This softkey selects a tenant group. Pressing the TENANT softkey displays 
the ENTER TENANT GROUP NUM: 
prompt on the command line. The selection is 
completed by entering a valid number (I to 25). The system displays the selected 
tenant group number on the header line. 
TENANT NAME: Allows a name to be programmed for the selected tenant group. The 
name may have a maximum of eight characters. 
The standard softkeys CANCEL, DELETE, ENTER, TOP, BOTTOM, and QUIT are 
also provided. 
March 1997 Issue 1 Revision 0 4-87  
						

							Customer Data Entry 
Form 20 - ARS: Class of Restriction Groups 
4.24 Class of Restriction groups together users with the same outside call capabilities. A 
COR is assigned to each attendant console, station, SUfEKXTtelephone and Di- 
al-In Trunk. This form specifies the Class-of-Restriction (COR) Group members. 
Refer to Figure 4-32 for the form layout. The system supports a maximum of 50 COR 
Groups with up to 25 CORs per group. Each COR Group specifies by COR number 
those extensions which are restricted from accessing the route. 
5:5? PM 9-Jwk97 alarm status q NO f3LBRM 
COR GROUP MEMBERS (SEPRRflTE WITH SPRCES) 
I COMMENTS 
01 
u 
l- Z- 
3- 4-TOP 5-BOTTOM 
64UIT 7-COR GROUP 8- 
9- 0- 
4438 Field Descriptions Figure 4-32 Form 20 Layout 
COFI GROUP: This field lists the COR Group numbers from I to 50. The COR GROUP 
field cannot be modified. 
COR GROUP MEMBERS: This field lists the separate members of each COR group. 
The COR Group members must be separated by a space (the + key, TAB key or space 
bar on the terminal or the + key on the console). Consecutively numbered CORs can 
be separated by a dash (by pressing the “-” key on the terminal or the ninth softkey on 
the console). 
COMMENTS: This field is reserved for additional data (a maximum of 20 characters). 
It is stored by the system but not used. 
Softkeys 
COR GROUP: This softkey selects a Class-of-Restriction (COR) group. Pressing the 
COR GROUP softkey displays the ENTER COR GROUP NUM: prompt on the com- 
mand line. The selection is completed by entering a valid number (1 to 50). The selected 
COR group number is displayed on the command line. 
‘-7 This softkey is available only while a COR group is being edited. Pressing this 
softkey inserts a dash between a set of consecutive COR group members. It is valid 
only when it is inserted between consecutive COR group members. For example, 1 2 
3 4 5 is equivalent to l-5. The softkeys CANCEL, DELETE (this softkey appears after 
data has been entered), ENTER, TOP, BOTTOM, and QUIT are also provided. Issue 1 Revision 0 March 1997  
						

							CDE Form Descriptions 
Form 21 - ARS: Day Zone Definition 
4.25 This form defines the day zones for each day of the week. There is a maximum of 
three day zones. All days of the week must have a zone specification before this form 
can be saved. Refer to Figure 4-33 for the form layout. 
5:55 PM 9-JfiN-97 alarm status = NO flLFiRM 
ION. TUE. WED. THU. FRI. !if~T SUN. 
DI%’ ZONE 
r 
> 
01 * * * * * * * 
< 
02 
03 
01 * * * * * * * 
1-DISfiBLE 2- 3- 4- 5- 
6-QUIT 7- 8- 9- 0- 
Figure 4-33 Form 21 Layout 
Field Descriptions 
DAY ZONE: This field lists the day zones for the system. Pressing the up and down 
arrow keys select different day zones. This field cannot be modified. 
MON., TUE., WED., THU., FRI., SAT. and SUN.: These fields list the zone specification. 
Pressing the right and left arrow keys (or the TAB key on the CRT terminal) selects 
separate days. Only one day zone number can be assigned to each day of the week. 
When a day is assigned to a day zone, the form displays an asterisk (*) in that day field. 
Softkeys 
ENABLE/DISABLE: This softkey has two functions; it enables and disables the day 
zone specification for each day. Pressing the ENABLE softkey sets the selected day 
to the day zone that is displayed on the command line. The form displays an asterisk 
(*) in the selected day field opposite the chosen day zone. When the cursor is at an 
asterisk, this softkey displays DISABLE. Pressing the DISABLE softkey removes that 
day specification from the selected day zone. The asterisk disappears and the softkey 
displays ENABLE again. 
The standard softkeys CANCEL, ENTER, and QUIT are also provided. 
March 1997 Issue 1 Revision 0 4-89  
						

							Customer Data Entty 
Form 22 - ARS: Modified Digit Table 
4.26 This form specifies those digits that modify the user-dialed digits. The digit modifica- 
tion prepares the dialed digits for dialing out on certain trunks such as FX, TIE and 
WATS. Refer to the Automatic Route Selection and Toll Control Practice for details. 
Refer to Figure 4-34 for the form layout. 
11:14 BM 10-JON-97  11:14 BM 10-JON-97 alarm status q NO BLORM alarm status q NO BLORM 
ENTR’f QT’f TO DEL  UTR’f QT’f TO DEL DIGITS TO BE INSERTED 
DIGITS TO BE INSERTED COMMENTS  COMMENTS 
> 01 
01 I 
I <  < 
02  02 
03  03 
04  04 
05  05 
06  06 
07  07 
08  08 
09  09 
10  10 
11  11 
12  12 
01  01 il  il 
l- z-  z- 3-  3- 4-TOP  4-TOP 
5-BOTTOM  5-BOTTOM 
6-QUIT -QUIT 7-ENTRV  7-ENTRV NUM  NUM 8-DELETE  8-DELETE 9-  9- 0-  0- 
Figure 4-34 Form 22 Layout 
Field Lkscriptions 
ENTRY NUM: This field lists the entry numbers. There is a maximum of 100 entry 
numbers. The ENTRY NUM field links this form to Form 23, ARS: Route Definition. 
This field cannot be modified. 
QTY TO DELETE: This field lists the quantity of digits that the system removes from 
the user-dialed digits before outpulsing on a trunk. A maximum of 25 digits can be 
deleted from each entry number. The digit “1” instructs the system to delete the first 
dialed digit. 
DIGITS TO BE INSERTED: This field lists those digits that the system adds to the 
user-dialed digits for each entry number. A maximum of 38 digits can be inserted; 
including any pauses and wait for dial tone symbols. Special number sequences are: 
*1 = Pause for 5 Seconds 
*2 = Wait for Dial Tone 
*3 = Switch to DTMF for Subsequent Digits 
*4 = Stop or start displaying modified digits. Modified digits are displayed on the sets 
and in the SMDR records (SMDR must be enabled in CDE Form 16, Trunk 
Groups). The first time *4 appears in a digit string, the system stops displaying 
the following modified digits. The next time *4 appears the system starts 
displaying the following modified digits. You can repeat *4 in a digit string to stop 
or start the displaying of digits. 
4-90 Issue 1 Revision 0 March 1997