Mitel Sx 200 Ml Pabx Lightware 16 Instructions Guide

							System Level Functions 
Monitoring DATA-SMDR 
The user may monitor the progress of the system DATA-SMDR reports as they occur. 
Unlike the MONITOR LOGS command, monitoring of DATA-SMDR may be done only 
at the maintenance terminal. It is not necessary to select a print device in this case, 
because monitoring will be output to the maintenance terminal automatically. This does 
not affect the spontaneous printing of DATA-SMDR data to the system printer port. To 
monitor DATA-SMDR reports at the maintenance terminal, press the following soft- 
keys: 
MONITOR 
DATA-SMDR 
ENTER 
Refer to the SW~~II Message IIetai/ Recording Practice for further information on 
DATA-SMDR. 
Resetting the System 
4.17 The Re-start command allows the maintenance user to reset the system. Resetting 
optimizes the integrity of the system software. Resetting should be done only during 
a period of low or no call processing traffic because the system will be totally inoper- 
ative for a period of approximately two to three minutes. To initiate a system reset, 
press the following softkeys: 
RE-START 
RESET-SYSTEM 
ENTER 
Setting Reset Time 
4.18 The maintenance user may also program the system to reset after a fault has oc- 
curred, at a predetermined time of day. This reset can be done on one day of the week 
or daily. To program a system reset, press the following keys: 
SET 
RESET-TIME 
DAY/TIME 
(press one of the seven “day” softkeys or DAILY) 
TIME 
(enter the hour and minutes in 24-hour format (hours must be Oi- 24) 
ENTER 
Note: The system will reset only if a fault occurs. 
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							RS-232 Maintenance Terminal 
Setting Immediate Reset 
4.19 The maintenance user can program the system to reset after one or after 50 system 
software faults. 
To program the system to reset immediately after a single software fault, press the 
following softkeys: 
SET 
RESET-TIME 
IMMEDIATELY 
ENTER 
To program the system to reset after 50 such faults, press the following softkeys: 
SET 
RESETiTiME 
AFTER-N-FLTS 
ENTER 
Showing Reset Time 
4.20 The maintenance user may obtain a report indicating when and under what conditions 
a system reset will occur. To obtain such a report, press the following softkeys: 
SHOW 
RESET-TIME 
ENTER 
Setting Alarm Thresholds 
4.21 Alarm thresholds may be programmed by the maintenance user to facilitate the re- 
quirements of a particular system. Table 4-4 shows the default values of the alarm 
thresholds- Refer to the Genera/ A&jntenance Inform&on Practice for further details 
on the alarms and alarm thresholds. To change the alarm thresholds for lines through- 
out the entire system, press the following softkeys: 
SET 
ALARM-THRESH 
LINES 
ENTER 
SYSTEM 
(enterthe desired MINOR alarm threshold percentage, or press RETURN to leave 
unchanged) 
(enter the desired MAJOR alarm threshold percentage, or press RETURN to leave 
unchanged) 
(enter the desired CRITICAL alarm threshold percentage, or press RETURN to 
leave unchanged) 
ENTER 
CONFIRM 
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							System Level Functions 
The procedure for changing alarm thresholds for trunks, DTMF receivers and PCM 
channels is thesameas for lines. The only difference is that the TRUNKS, RECEIVERS 
or PCM-CHANNELS softkeys are used in place of the LINES softkey. 
Alarm thresholds may be changed on a bay basis as well. The procedure is the same 
as that shown above; the only difference is that the BAY softkey is used in place of 
the SYSTEM softkey. DTMF receiver thresholds may be changed only in digital bays. 
In all cases, the alarm threshold table is shown in the applications area of the screen. 
Table 4-4 Default Alarm Thresholds 
ALARM CATEGORY 
(Peripheral Devices) Minor ALARM THRESHOLDS 
Major Critical 
Lines 0% 20% 0 
Trunks 0% 20% 0 
DTMF Receivers 
I 0% 
I 20% 
I o I 
PCM Channels , , , 
0% 20% 0 
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							RS-232 Maintenance Terminal 
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Revision 0 March 1997  
						

							5 Reports Level Functions 
Introduction 
5.1 Reports level functions allow you to display maintenance information. The following 
types of reports are available: configuration, alarm status, circuit status, PCM path 
status, and displaying and clearing of device errors. To access the report commands, 
press the REPORTS softkey. All of the following operations are possible while in the 
reports level. All operations available in diagnostics are shown in Table 5-1, except 
CANCEL and ENTER. Press the CANCEL softkey at any time to exit the current 
operation without committing (saving) any changes, or press the ENTER softkey to 
commit changes. 
Show Configuration 
5.2 The configuration report provides the maintenance user with information on the 
hardware that is currently installed in the system. The user may request a 
configuration report on a specific card slot, a specific extension number, or the entire 
system. The information provided includes: 
l the physical location(s), in terms of bay number, slot number, and circuit (module) 
number 
l the type of card / module installed in a location 
l the type of card / module programmed for that location. 
Specific Card Slot 
To obtain a configuration report on a specific card slot, press the following softkeys: 
SHOW 
CONFIG 
BAY/S LOT/CCT 
(enter the required bay, slot, and circuit numbers; press the RETURN key after 
each one) 
ENTER 
Specific Extension 
To obtain a configuration report on a specific extension number, press the following 
softkeys: 
SHOW 
CONFIG 
EXT-NUM 
(enter the required extension number; then press the RETURN key) 
ENTER 
The system displays the Bay and Slot numbers at which this extension is terminated. 
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							RS-232 Maintenance Terminal 
Entire System 
To obtain a configuration report on the entire system, press the following softkeys: 
SHOW 
CONFIG 
ALL 
ENTER ( or MORE or CANCEL ) 
In all cases, the system outputs the configuration data in the applications area of the 
screen. In cases where the data requires more space than is available on the screen, 
the user is prompted to request more data via the MORE softkey, or to cancel the 
output via the CANCEL softkey. 
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							Reports Level Functions 
Table 5-l Reports Level Functions (continued) 
LEVEL COMMAND PARAMETER QUALIFIER QUALIFIER QUALIFIER QUALIFIER 
1 3.LINKSTATUS 1 
1 &MT-DWA 
1 &UP-l-PAGE 1 
1 9.DOWN-i-PAGE 1 
I I 1 &CHANNEL-MAP 1 I-LOGICAL 
1 l-CHANNELNUM 1 I I 
I 
/ 2.PHYSICAL 1 1.BAY-NUM / I I 
1 2-LINK-NUMBER 1 
1 7.ERRORS 1 2.DEVICE-lYPE 1 i-SS3-SS4 
I I 
1 3.DIGITAL-SNS 1 
/ 4.HDLC 
1 &DATASETS 1 
1 7.CONSOLE 1 
3.EX%NUM 
4.ALL 8.CONFIRM 
S-QUIT 
Page 2 of 2 
Note: The following softkeys are presented when a SWID selection is made: 
I-CP-DWA, 2-CP-DWA-MEM, 3-LINK-STATUS, 6-MT-DWA, 7-MT-DWA-MEM, 
8-UP-i-PAGE, 9-DOWN-l-PAGE. Press CP-DWA to view the device work area for the se- 
lected device. 
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							RS-232 Maintenance Terminal 
Show Alarms Report 
5.3 The alarms manager is a software program that monitors the performance of the 
system, compares it to a set of default thresholds and, if the system performance is 
below the specified level, causes an alarm to be raised. 
5-4 There are four alarm categories: 
I. Lines 
2. Trunks 
3. DTMF Receivers 
4. PCM Channels. 
There are four alarm levels: 
1. NO ALARM 
2. MINOR 
3. MAJOR 
4. CRITICAL 
There are three alarm types: 
I. Bay Alarms-these are the alarm levels of the categories specific to each separate 
bay in the system. 
2. System Alarms - these are the alarm levels of the categories on a system-wide 
basis. 
3. Overall Alarm - this is the overall system alarm level, derived from all bay alarms 
and system alarms in all categories. It is displayed at all times above the upper 
right corner of the enclosed area of the maintenance display. 
For more information on alarms, refer to the Genera/A,&&terra/xe /nformaUo~~ Practice. 
Show Alarms All 
The user can obtain an alarm report on the entire system (i.e., all device types, in all 
bays of the system) by pressing the following softkeys: 
SHOW 
ALARMS 
ALL 
ENTER ( or MORE or CANCEL ) 
Enter MORE to step through displays of specific device type alarms (different device 
types are not summed together on one display). 
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							Reports Level Functions 
Show Alarm - Device Type 
The user may obtain an alarm report on a specific device type (category) by pressing 
the following softkeys: 
SHOW 
ALARMS 
DEVICE TYPE (LINES or TRUNKS or RECEIVERS or PCM-CHANNELS) 
ENTER 
In all cases, the system will output the alarm status data in the applications area of the 
screen. In cases where the data requires more space than is available on the screen, 
the user is prompted to request more data via the MORE softkey, or to cancel the 
output via the CANCEL softkey. An example of an alarm report is shown in Figure 5-l. 
1:21 PM 19-Mm- 1997 alarm status = NO RLRFM 
I SX-200 ML LIGHTWFIRE 16 
1.0 17-Mm-1997 Repot- ts 
I 
BfiY# 
OR 
SYSTEM 
Bay# 1 16 
Bay# 2 0 
Bay# 3 0 
Bay# q 0 
Bay# 5 0 
Bay# 6 0 
Bay# 7 0 
System 16  NUMBER 
OF 
DEUICES 
TOTRL DEUICES 
UNRURIL PERCENT 
UNRURILRBLE RLRRM 
LEUEL I RLRRM THRESHOLDS 
I 
MINOR 
HBJOR 
20% 
20x 
20x 
20% 
20x 
20x 
20x 
20x CRITICRL 
0 
0 
0 
0 
0 
0 
G 
l- 2- 
6- 7- Line Alarms Display 
3- w 
B- El- 5-CRNCEL 
0- 
Figure 5-l Example of LINE ALARM Status Display 
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							RS-232 Maintenance Terminal 
Table 5-2 summarizes the terms used in the alarm status report: 
Table 5-2 Terms Used In The Alarm StaWs Report 
Term Meaning 
BAY# OR SYSTEM The range of the specified alarm category is Bay 1. 
NUMBER OF DEVICES Total number of devices programmed in the specified category in the 
specified range; e.g., a total of 13 lines in Bay 1. Category is displayed 
on the command line. 
TOTAL DEVICES 
UNAVAIL 
PERCENT 
UNAVAILABLE 
ALARM LEVEL 
MINOR 
MAJOR 
CRITICAL Total number of devices unavailable to Call Processing in the 
corresponding TOTAL. 
The percentage of devices unavailable to Call Processing in the 
corresponding TOTAL. 
The current alarm level in the specified 
range. 
The Minor Alarm threshold - a percentage of the total number of devices 
in the specified range. 
The Major Alarm threshold - a percentage of the total number of devices 
in 
the specified range. 
The Critical Alarm threshold -the actual minimum number of devices in 
the specified range allowed before the system will reset 
Show Status 
Equipment StaWs Report 
5.4 The equipment status report provides the maintenance user with information on 
current call processing and maintenance states of any device or range of devices. 
The information provided includes: 
l physical location(s), in terms of bay number, slot number, circuit number, and 
sub-circuit number 
l Software Identification ( SWID ) of device (where applicable) 
l extension or trunk number (where applicable) 
0 programmed type of circuit 
l maintenance status of the circuit 
l software status of the circuit (where applicable) 
. hardware status of the circuit (where applicable) 
l background diagnostics status 
. power-up diagnostics status 
l PCM link and channel number used (where applicable). 
An example of an equipment status report is shown in Figure 5-2. The CP-DWA and 
CP-DWA-MEM softkeys only appear if the device has such a work area. 
5-6 
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