Mitel Sx 200 Ml Pabx Lightware 16 Instructions Guide
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Reports Level Functions RESETS: number of times the link initiated link reset; this value is set to zero when DNIC synchronization is lost. This number is also incremented by link aborts and link failures. Check the dataset and the Digital Line Card. PARITY number of bytes received from the attached device with parity errors; this value is set to zero when DNIC synchronization is lost. Check that the DTE device and the dataset have the same parity settings. OVRFLW: number of buffer overflows in the following cases; overflows can be caused because the dataset cannot flow control the DTE device. DATASET 2100 Series: (Sync mode) number of overflows of PLL buffer DATASET 2100 Series: (Async-mode) overflows on receive information from the locally attached device. DATASET 1100 Series: (Async-mode) overflows on receive information from the locally attached device. Note: DATASET Error values are set to zero when DNIC synchronization is lost. NOSYNC: This occurs when there has been loss of synchronization between the dataset and the system. The most common cause is a disconnected dataset. Tl Trunk Errors PLIi2 HOUR SLIPS FRRHE EIPOLRR !ZTRTUs STRTE 1 5 e e e 0 0 e 1 5 e e 1 e e 0 1 5 0 e 2 0 e e 1 5 0 0 3 e 0 e 1 5 0 0 4 e e 0 1 5 @I B 5 e 0 e 1 5 0 0 6 0 e 0 1 5 @ @ 7 0 0 0 1 5 e @ # e 0 e 1 5 @ e 3 0 0 0 1 5 8 a 1B 0 0 1 5 e 0 11 e 6 I : SHOW ERRtIRs Tl-TRUNK i- 2- 3- 4- 5-CIWCEL 6- ?- #- s- B-MORE L:e? Ptl 13-JFlt+37 alarm status = MAJOR Figure 5-9 Example of Tl Trunk Error Statistics Report March 1997 Issue 1 Revision 0 5-27
RS-232 Maintenance Terminal Explanation of error types: HOUR - data is accumulated hourly SLIPS - number of data slips due to internal and external timing clocks FRAME - number of framing errors BIPOLAR - number of bipolar violations STATUS - appears only for the current hour and shows current link status. Valid values are: clear - when there is no alarm condition on the link active - not currently used yellow - receiving a yellow alarm red - link is in a red alarm condition shrt term - this link is the current sync source and is using the short term formula to adjust the system clock long term - this link is the current sync source and is using the long term formula to adjust the system clock STATE - appears for the current hour only and shows the current link state. Valid values are: no sync - the status of the link is red because it is not in sync no power - the status of the link is red because it has a power fault active -there is no alarm on the link inactive - there is an alarm condition on the link. 5-28 Issue 1 Revision 0 March 1997
Reports Level Functions Clear Error Counter For Specific Devices 5.9 To clear the Error Counter for a specific device, press the following softkeys: CLEAR ERRORS DEVICE-TYPE The following softkeys are presented for device selection: DIGITAL-SETS HDLC CONSOLE DATASETS TI-TRUNK ENTER Note: Tl Trunk errors are tracked on a 24-hour basis. Every hour that the Tl Trunk operates, it gen- erates a new report. The error count is a series of 24 one-hour reports; the error count is updated every hour; the oldest entry is deleted. If CDE Form 42, Tl Link Descriptors, is changed or a new card is plugged in, the counter is cleared. For Specific Circuits To clear the Error Counter for a specific circuit, press the following softkeys: CLEAR ERRORS BAY/SLOT/CCT (enter the required bay, slot, circuit and sub-circuit numbers, pressing the RETURN key after each one) ENTER For Specific Extensions To clear the counter for a specific extension, press the following softkeys: CLEAR ERRORS EXT-NUM (enter the required extension number, then press the RETURN key) ENTER March 1997 Issue 1 Revision 0 5-29
RS-232 Maintenance Terminal For All Devices To clear all error counters, press the following softkeys: CLEAR ERRORS ALL ENTER CONFIRM ENTER The user may verify the error counter clearing via the “SHOW ERRORS” command, which operates in the Reports Level. Show Channel Map 5.10 The channel map report provides the maintenance user with the current status of the system’s PCM links. The user may choose between either PHYSICAL or LOGICAL channels. Physical links will show what bay the link is connected to if it is used for voice connection. To obtain a channel map report, press the following softkeys: SHOW CHANNEL-MAP PHYSICAL LINK-NUMBER or BAY NUMBER (enter the desired LINK or BAY number,then press the RETURN key) ENTER or SHOW CHANNEL-MAP LOGICAL CHANNEL-NUM (enter the desired CHANNEL number, followed by the RETURN key or simply press the RETURN key to view all busy channels) ENTER The system outputs the channel map report in the applications area of the screen. In cases where the data requires more space than is available on the screen, the user is prompted to request more data by pressing the MORE softkey, or to cancel output by pressing the CANCEL softkey. An example of a physical channel map report is shown in Figure 5-l 0. Table 5-8 gives a summary of the terms used in the channel map report. 5-30 Issue 1 Revision 0 March 1997
Reports Level Functions 2- I 3- I 4- I 5- CWICEL I 7- #- 9- &HORE March 1997 Figure 5-10 Example of PHYSICAL CHANNEL MAP Report Issue 1 Revision 0 5-3 1
RS-232 Maintenance Terminal Table 5-8 Terms Used In The Channel Map Report Term Meaning channel I- Channel number RX TX free q-busy - Receive channel - Transmit channel - ready for use by CP - currently in use by CP down mt-busy b-syout - currently unavailable to CP 1 - being tested by maintenance I - busied out by maintenance music 1 - music on hold (MOH module and DMP unit) ringbk tone a tone b tone c mist faulty - ringback - channel connected to tone a - channel connected to tone b - channel connected to tone c m channel connected to mist tone - failed test: unavailable to CP l- channel used by operating system 0smsg 5-32 Issue 1 Revision 0 March 1997
6 Maintenance Log Functions Introduction 6.1 The maintenance log records all maintenance-related information, including anything which affects the functioning or the capacity of the system. Typical maintenance log entries would be circuits that fail diagnostics, cards that have been unplugged, and alarm level changes. The user may read, delete and print log entries, as well as set a variety of printing options. For the READ, PRINT and DELETE commands, the following qualifiers apply: ALL - causes all log entries to be read, printed, or deleted. NEWEST-causes the most recent user-defined number of log entries to be read, printed, or deleted. OLDEST -causes the oldest user-defined number of log entries to be read, printed, or deleted. For further information on the maintenance log, refer to the Genera/ MaMensnce /nfom~~tjon practice, and to the TrouMeshooting Practice. To access the logs level commands, press the LOGS softkey. All of the following operations are possible while in the logs level. Table 6-i offers a quick reference for all log operations except CANCEL and ENTER. The user can press the CANCEL softkey at any time to exit the current operation without committing (saving) any changes, or pressthe ENTER softkey, when it is available, to commit changes. Reading Log Entries Note: Logs cannot be read and printed concurrently. All Log Entries To read all maintenance log entries, press the following softkeys: READ ALL ENTER Newest Log Entries To read the newest user-defined number of maintenance log entries, press the following softkeys: READ NEWEST (enter the number of log entries to be read) ENTER March 1997 Issue 1 Revision 0 6-l
RS-232 Maintenance Terminal Oldest Log Entries To read the oldest user-defined number of maintenance log entries, press the following softkeys: READ OLDEST (enter the number of log entries to be read) ENTER In all cases, the system will output the requested number of log entries into the Applications Area of the screen. In cases where the log data requires more space than is available on the screen, the user is prompted to request more log data via the MORE softkey, or to cancel the output via the CANCEL softkey. An example of reading logs is shown in Figure 6-i. 4-DELETE 8-STOP 1-NEWEST[number] Z-OLDEST [number] 4-ALL 9-TRACE-INFO* Note: * TRACE-INFO and LOGS-TEXT are diagnostic tools that only Mite1 personnel use. 6-2 Issue 1 Revision 0 March 1997
Maintenance Log Functions 2X-200 ML LIGHTWHRE 16 1 . ti Ii’-MFIR-1337 Logs ?Ef~il LtG3 t4EUE3T @I2 1337-Jf1t+ 161 16: 23: 53 Tdt zilat-m i.ient frdii tiRJ0R to Ho nlarri fllar~ 1~~~1 change due td Bay @I trunks 1337-Jflt+l@ 16:21:24 T 1 trunk card failed at 81 85 88 I% cat-d renoixd filarfl code q I@2 IXG’-JIV+ 18 15: 54: 21 Tl trunk card at @I @5 e0 #0 is in red alaiv ddndition due td Ids5 df qt~ I%‘-.IIY’+ l@ 15: 54: 21 Tot alarti uerit frdH t4d filxH td tif1.J0R fll arri I IYX I change due t d B+I 0 1 trunks ?EIXI LtG3 t4EUE3T @ 12 l- 2- 3- 4- 5- iXtKEL ;- ?- 6- !3- 0- HQRE Figure 6-l Example of LOGS READ Display Deleting Log Entries All Log Entries “* 6.2 To delete all of the maintenance log entries, press the following softkeys: DELETE ALL ENTER CONFIRM ENTER Newest Log Entries To delete the newest user-defined number of maintenance log entries, press the following softkeys: DELETE NEWEST (enter the number of log entries to be deleted) ENTER March 1997 Issue 1 Revision 0
RS-232 Maintenance Terminal Oldest Log Entriee To delete the oldest user-defined number of maintenance log entries, press the following softkeys: DELETE OLDEST (enter the number of log entries to be deleted) ENTER In all cases, the system will echo the command into the applications area of the screen. The user may verify that the particular log entries have been deleted by using the READ command. Printing Logs on System Printer Note: Logs cannot be read and printed concurrently. All Log Entries 6.3 To print all of the maintenance log entries onto the printer that was defined during Customer Data Entry, press the following softkeys: PRINT ALL ENTER Newest Log Entriee To print the newest user-defined number of maintenance log entries, pressthe following softkeys: PRINT NEWEST (enter the number of log entries to be printed) ENTER Oldest Log Entries To print the oldest user-defined number of maintenance log entries, press the following softkeys: PRINT OLDEST (enter the number of log entries to be printed) ENTER In all cases, the system ethos the command into the applications area of the screen. Setting Print Device Log entries are produced at the device named in CDE Form 34, DIRECTED IO. See the Customer Data En&y Practice for details. 6-4 Issue 1 Revision 0 March 1997