Mitel Sx 200 Ml Pabx Lightware 16 Instructions Guide
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System Level Functions Enter the file name. ENTER The system then prompts the user to exit to a local Kermit session. Ensure that the Kermit session is set to binary mode, because the customer database information must be saved as a binary file. In the Kermit session, issue the Receive command. While the backup is in progress, the top seven-segment LED on the MCC II shows “A”, and the lower seven-segment LED shows a dash that is circling in a clockwise direction. Note: It is recommended, for your convenience, that the file name be meaningful to you. It can include abbreviations for the name of a remote site, the purpose or function of the database, the version of the software, or the number of the database; for example, Mit2ML-8.db. Restoring a Database 4.11 In order to restore a customer database, the Kermit protocol must be supported by your communication package. To restore a customer database that was saved by us- ing the Database Backup function, press the following softkeys: DATABASE RESTORE The system prompts the user for the fiLe name. Enter the file name. ENTER. The system then prompts the user to exit to a local Kermit session. Ensure that the Kermit session is set to binary mode, because the customer database file to be restored is a binary file. In the Kermit session, issue the Send command. While the database file is in the process of being restored, the top seven-segment LED on the MCC II shows “A”, and the lower seven-segment LED shows a dash that is circling in a counter-clockwise direction. Reset the system when the database has completed restoring. See “Resetting the System” on page 4-l 7. After the database file is restored, the following entry will be added to the log file automatically: Main Control was reset due to Database Restore March 1997 Issue 1 Revision 0 4-7
RS-232 Maintenance Terminal Backing Up Log Entries 4.12 ITo back up log entries, the Kermit protocol must be supported by your communication package. The Logs Backup function allows you to copy all maintenance log entries into a text file on either a directory on your PC’s hard disk, or on a diskette in the PC’s disk drive. To back up log entries, press the following softkeys: DATABASE LOGS-BACKUP ENTER The system prompts the user for the file name (see Note). Enter the file name. ENTER The system then prompts the user to exit to a local Kermit session. Ensure that the Kermit session is set to text mode, because the maintenance log entries must be copied into a text file. In the Kermit session, issue the Receive command. While the backup is in progress, the top seven-segment LED on the MCC II shows “A”, and the lower seven-segment LED shows a dash that is circling in a clockwise direction. Note: Ensure that the file name is meaningful to you. It can include abbreviations for the name of a remote site, the purpose or function of the database? the version of the software, or the number of the database; for example, LogMit2-8.W. Clearing Database 4.13 To clear the default customer database: Press the system Reset button. Press the system Interrupt button when the top seven-segment LED on the MCC II shows C” and the lower seven-segment LED is blank. After the default customer database is cleared, the following entry will be added to the log file automatically: Database initialized ! Showing Parameters 4.14 The Kermit protocol is used to establish and maintain communication between the PC during the backup, restore, or dump log entries processes. To display the current Ker- mit parameters, press the following softkeys: DATABASE SHOW-PARAM Note: After the system is reset, the Kermit parameters return to the default values listed in Table 4-3. 4-8 Issue 1 Revision 0 March 1997
System Level Functions Setting Parameters 4.15 To change the default values for the Kermit parameters that are listed in , press the following softkeys: DATABASE SET-PARAM RECEIVE Select one of the following softkeys and modify the parameter. EOL-CHAR 8-BIT-CHAR CTRL-CHAR REPEAT-CHAR PAD-CHAR PACKET-SIZE RX-TIMEOUT NUM-PAD-CHAR Table 4-2 Default Kermit Parameters Parameter Softkey I Default Values I Packet Length PACKET-SIZE 5E Time Out RX-TIMEOUT 012c Number of Pad Characters Pad Characters 1 EOL Character NUM-PAD-CHAR 00 PAD-CHAR 20 1 EOL-CHAR I OD I Ctrl-Q Character 8 Bit Character 1 Repeat Character CTRL-CHAR 23 8-BIT-CHAR 2626 1 REPEAT-CHAR I 7E I Block Check Count Retry Count 1 Start Character 1 START-CHAR I l-31 I --- 01 --- --- Send Delay Entry SEND-DELAY l-9 March 1997 issue 1 Revision 0 4-9
RS-232 Maintenance Terminal The Monitor Command Monitor Diagnostics 4.16 The Monitor Diagnostics command is a “window” into the maintenance system’s diag- nostic controller, the Maintenance Manager. With this command, the user may monitor the progress of the SX-ZOO ML PABX diagnostics while they are being run. See Part 7 of this Practice for further information on diagnostics. To monitor the progress of the currently running diagnostic, press the following soft- keys: MONITOR DIAGNOSTICS At this point, the user can press the ENTER softkey to begin the monitor process, or the CANCEL softkey to cancel the command. If the user presses the ENTER softkey, diagnostic data is displayed on the application area of the screen. The user can alter how the monitor display is updated by using the “STEP”, “SLOW-SCAN”, and “FREE-RUN” softkeys. Selecting the “STEP” softkey at any time makes available the “STEP”, “SLOW-SCAN”, and “FREE-RUN” softkeys; as Figure 4-l shows. When SLOW-SCAN is selected, FREE-RUN is not displayed. When FREE-RUN is selected, SLOW-SCAN is not displayed. STEP is a manual control that enables the user to advance through the diagnostic process step-by-step and view a diagnostic state. When SLOW-SCAN is selected, the monitor displays each diagnostic test while it is run until a command is given to stop. The Maintenance Manager decreases the speed at which the monitoring of the diagnostics occurs, and the maintenance terminal display is updated while each test is running to enable the user to view data of specific interest at a reduced monitoring speed. When FREE-RUN is selected, the monitor runs the diagnostic tests at full speed to allow the user to progress quickly through the diagnostic tests, until the area of specific interest is encountered. The maintenance terminal display is only updated intermit- tently. An example of the monitor output is shown in Figure 4-l (for definition of terms, see Table 4-3). 4-10 Issue 1 Revision 0 March 1997
System Level Functions l-STEP 6- 2- SLOU-SCfltJ 3- FREE-RUH 4- 5- WKEL ?- #- 9- 0- Figure 4-l Example of MONITOR DIAGNOSTICS Display Table 4-3 is a summary of the terms used in the “Monitor Diagnostics” display: Table 4-3 Terms Used In Monitor Diagnostics Display Term SYST BAY CARD DEV Meaning The total system wide number of devices waiting to be tested on the following queues: BKGRND - Background diagnostic queue SYSTEM - System request diagnostic queue PWR UP - Power-up diagnostic queue FLT IS0 - Second chance test queue PWR RET - Power-up diagnostic retry queue (CP had device) FLT RET - Second chance test retry queue (CP had device) USR DIR - User (directed diagnostic) queue The number of devices in this Bay (see “DEV PLID”) waiting to be tested, on the SYST queue above. The number of devices on this card (see “DEV PLID”) waiting to be tested, on the SYST queue above. Tests pending for the device being monitored. Page 1 of 5 March 1997 Issue 1 Revision 0 4-11
RS-232 Maintenance Terminal Table 4-3 Terms Used In Monitor Diagnostics Display (continued) Term Meaning DEV PLID The physical location identification of the circuit being monitored; a4- to 8-digit number representing bay, slot, circuit and sub-circuit numbers. CARDTYPE The type of card being monitored; one of the following: nil - no card ons - ONS line card lsgs trk - CO trunk card universal - Universal card dlc - Digital line card superset- COV line card did trunk - DID trunk card ops - OPS line card main cntl - Main Control Card II bay cntl - Bay Control card Tl trunk - Digital Trunk card rcvr mod - DTMF Receiver module moh mod - Music On Hold module modem mod - Is-modem-mod-type emtrk mod - E&M trunk module CARDSTAT The status of the card being monitored; one of the following: instld - the correct card type is installed unplug - the card is either unplugged, or not installed wrong - an incorrect card type is installed DEV TYPE The type of device being monitored; one of the following: dsp - Digital signal processor ons - ONS line circuit ops - OPS line circuit rcvr - DTMF receiver module moh - Music On Hold module lsgs - CO trunk circuit jnctr - junctor set - COV digital set or data set dnic - Digital line circuit did - DID trunk circuit e & m - E&M trunk circuit pcm - Bay DX circuit Tl - Tl circuit dncon - DNIC based console Page 2 of 5 4-12 Issue 1 Revision 0 March 1997
System Level Functions Table 4-3 Terms Used In Monitor Diagnostics Display (continued) Term Meaning DEV STAT The status of the device being monitored; one of the following: avail - available to CP and maintenance progr - programmed in CDE but not installed unpro - not programmed in CDE suspt - suspect, failed one diagnostic test flty0 -faulty fltyl - faulty with one pass flty2 - faulty with two passes flty3 - faulty with three passes flty4 - faulty with four passes flty.5 - faulty with five passes flty6 - faulty with six passes bsout - forced busy, busied-out EXTTRNK Extension number/trunk number of the device being monitored BCKGR EN Background diagnostics enable flag; either “on” or “off” PWRUP EN Power-up diagnostics enable flag; either “on” or “off” NUM CCTS Number of circuits programmed for the specified card type CUR MODE The current test mode; one of the following: system - system request diagnostics backgrnd - background diagnostics power up - power-up diagnostics pwr t-try - power-up diagnostics retry fault isol - diagnostic second-chance flt retry - diagnostic second-chance retry user - directed diagnostics MODESTAT The status of the specified test mode; one of the following: idle - idle device reqst dev - requesting device to test dev locatd - located device to test dev na - device being used by call processing res allot - test resources allocated res na - test resources could not be allocated dg avail - determined which test to run reqst test - message to Bay to request test enter test - message to Bay to start test dg disable - diagnostics disabled dg active - testing Page 3 of 5 March 1997 Issue 1 Revision 0 4-13
RS-232 Maintenance Terminal Table 4-3 Terms Used In Monitor Diagnostics Display (continued) Term Meaning wait msg - waiting for test result diag done - current diagnostic done dg pending - other tests pending on circuit dgs compl - all tests done dg incompl -test incomplete dg aborted - circuit taken by CP before test completed audit req - requests out of sync; checking DIAG NAME The current diagnostic test being run; one of the following: force hilow - junctor test dig bay test - digital bay test digl cod l/b - codec digital loopback test anlg cod l/b - codec analog loopback test status check - console test inject codec - codec transmission test message lamp - message lamp ringer present test switch hook - switch hook test a/d convert - AD converter reference test read card id - card read test hybrid l/b - hybrid loopback test dtmf tones - dtmf receiver test printer port - printer port test dnic o/p l/b - dnic output loopback test dnic i/p l/b - dnic input loopback test dnic chksum - dnic set eprom checksum test dnic bphone - dnic set bphone test dnic transdu - dnic set transducer test dataset lb - dataset data loopback test earpiece tst - dnic set transducer earpiece test speaker test - dnic set transducer speaker test microph test - dnic set transducer microphone test mouthpce tst - dnic set transducer mouthpiece test DSP memory - digital signal processor memory test DSP tone det - digital signal processor tone detect test DSP tone gen - digital signal processor tone generation test DSP conferen - digital signal processor conference test PCM loopback - full pcm loopback test link shared? - is link shared test Page 4 of 5 4-14 Issue 1 Revision 0 March 1997
System Level Functions Table 4-3 Terms Used In Monitor Diagnostics Display (continued) Term rd bc dx+l - read next bay dx rd mc dx+l - read next mcc dx rd bc dx - read bay dx Meaning tx fr bc dx - send from bay dx tx fr bcdx+l - send from next bay dx tx fr mcdx+l - send from next mcc dx tx fr mcdx+l - send from nexI mcc dx to bay only voice set? - is there a voice set data set? - is there a data set other half? - does other half have a set dig bay test - digital bay test get jnc test - get junctor test alt dev - analog alt dev test alt dev lb - analog alt dev loopback test Tl chn LB - Tl channel loopback test pldmdm ansr - pooled modem answer mode test pldmdm orig - pooled modem origination mode test retest prim - retest primary retest secon - retest secondary junc isol-? - has junctor been isolated alt device-? - enough alternate devices suspect junc - make junctor suspect 50% junctors - enough junctors DIAGSTAT The current diagnostic state; one of the following: pass state - current test has passed isolated - fault detected, isolated unisolated -fault detected, unisolated state 1 through state 25 Note: States 1 through 25 are dependent upon the device under test; refer to the Gen- era/ Maintenance /nformation Practice for further details. DIAGRSLT Result of the most recent diagnostic test; one of the following: pass - test passed without errors fail - error(s) occurred inconcl - inconclusive; call processing aborted the test or the Bay failed to return a message dev na - device not available - being used by CP TX LK-CH Transmit link and channel RX LK-CH Receive link and channel Page 5 of 5 March 1997 Issue 1 Revision 0 4-15
RS-232 Maintenance Terminal Monitoring Logs The user may monitor the progress of the maintenance logs as they occur. When the monitor logs process is running, maintenance logs will be output to a device and recorded in a text file. The output device can be either the maintenance terminal or the system printer, as specified in CDE Form 34, Directed IO. if logs are monitored on the system printer port, the user can log out from the maintenance terminal without first stopping the monitor process. However, if logs are monitored on the maintenance terminal, the monitor process must first be stopped before logging out. To monitor logs, press the following softkeys: MONITOR LOGS MAINT-PORT ENTER To stop monitoring logs, SMDR reports, or DATA-SMDR, press the following softkeys: STOP LOGS ENTER For information on how to back up log entries, refer to in this practice. For further information on maintenance logs, refer to Part 6 of this practice, and to the Gene& Maintenance /nfc~mario~~ Practice. Monitoring SMDR The user may monitor the progress of the system SMDR reports as they occur. Unlike the MONITOR LOGS command, monitoring of SMDR may be done only at the main- tenance terminal. It is not necessary to select a print device in this case, because monitoring will be output to the maintenance terminal automatically. Spontaneous print- ing of SMDR data to the system printer port is not affected. To monitor SMDR reports at the maintenance terminal, press the following softkeys: MONITOR SMDR ENTER Refer to the S&I~~CVI message De&i/ /?eccvdhg Practice for further information on SMDR. 4-16 Issue 1 Revision 0 March 1997