Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Installation, Upgrades, And Additions For Compact Modular Cabinets Manual

							DEFINITY ECS Release 8.2 Installation, Upgrades, 
and Additions for Compact Modular Cabinets  555-233-118  Issue 1
April 2000
Glossary and Abbreviations 
GL-41  
protocol
A set of conventions or rules g overning  the format and timing  of messag e exc hanges to control 
d ata movement and  correc tion of errors.
PSC
Premises servic e c onsultant
PSDN
Pac ket-switch p ub lic  data network
PT
Personal terminal
PT C
Positive temp erature c oefficient
PT T
Postal Telep hone and  Teleg rap h
public network
The network that c an b e op enly acc essed  by all c ustomers for loc al and  long -d istanc e calling .
pulse-code modulation (PCM)
An extension of p ulse-amp litud e mod ulation (PAM) in which c arrier-sig nal p ulses modulated b y an 
analog  signal, suc h as speech, are q uantized  and  enc od ed  to a d igital, usually binary, format.
Q
QPPCN
Quality Protec tion Plan Chang e Notic e
quadrant
A group  of six c ontig uous DS0s in fixed  loc ations on an ISDN-PRI fac ility. Note that this term 
comes from T1 terminolog y (one-fourth of a T1), b ut there are five q uadrants on an E1 ISDN-PRI 
fac ility (30B +  D).
queue
An ordered sequence of calls waiting to be processed.
queuing
The process of holding  c alls in ord er of their arrival to await c onnec tion to an attend ant, to an 
answering  g roup, or to an id le trunk. Calls are automatically c onnected  in first-in, first-out 
seq uence.
R
RAM
See  
rand om-ac c ess memory (RAM).
random-access memory (RAM)
A storag e arrang ement whereb y information c an b e retrieved  at a sp eed  ind ep endent of the 
loc ation of the stored  information. 
						

							DEFINITY ECS Release 8.2 Installation, Upgrades, 
and Additions for Compact Modular Cabinets  555-233-118  Issue 1
April 2000
Glossary and Abbreviations 
GL-42  
RBS
Robbed-bit signaling
RC
Rad io c ontroller
RCL
Restric ted  c all list
read-only memory (ROM)
A storag e arrang ement p rimarily for information-retrieval ap p lications.
recall dial tone
Tones sig nalling that the system has comp leted a func tion (suc h as hold ing  a call) and  is read y to 
accept dialing.
redirection criteria
Information ad ministered  for each voic e terminal’s c overag e p ath that determines when an 
inc oming  call is red irected  to coverage.
Redirection on No Answer
An op tional feature that redirec ts an unanswered  ringing ACD c all after an ad ministered  numb er of 
ring s. The call is then redirec ted  b ac k to the ag ent.
remote home numbering-plan area code (RHNPA)
A foreig n numb ering -p lan area c od e that is treated  as a home area c od e b y the Automatic  Route 
Selec tion (ARS) feature. Calls can b e allowed  or d enied  b ased  on the area c ode and  the dialed  
CO c od e rather than just the area c od e. If the call is allowed , the ARS p attern used  for the c all is 
d etermined  b y these six d igits.
Remote Operations Service Element (ROSE)
A CCITT and  ISO standard that d efines a notation and servic es that supp ort interac tions between 
the various entities that make up  a d istributed app lication.
REN
Ring er eq uivalency numb er
reorder tone
A tone to sig nal that at least one of the fac ilities, suc h as a trunk or a d ig it transmitter, needed  for 
the call was not available.
report scheduler
Software that is used  in conjunc tion with the system printer to schedule the d ays of the week and  
time of d ay that the desired  rep orts are to b e p rinted.
RFP
Req uest for proposal
RHNPA
See  
remote home numb ering -p lan area c od e (RHNPA).
RINL
Remote ind irect neig hb or link
RISC
Reduced-instruction-set computer
RLT
Release-link trunk 
						

							DEFINITY ECS Release 8.2 Installation, Upgrades, 
and Additions for Compact Modular Cabinets  555-233-118  Issue 1
April 2000
Glossary and Abbreviations 
GL-43  
RMATS
Remote Maintenanc e, Ad ministration, and  Traffic System
RNX
Route-numb er index (p rivate network offic e cod e)
ROM
See  
read -only memory (ROM).
RPN
Routing -p lan numb er
RS-232C
A physic al interface sp ecified  by the Electronic Industries Assoc iation (EIA). RS-232C transmits 
and  rec eives async hronous d ata at sp eeds of up  to 19.2 kb p s over cab le d istances of up  to 50 
feet.
RS-449
Rec ommended  Standard 449
RSC
Reg ional Supp ort Center
ROSE
See  
Remote Operations Servic e Element (ROSE).
S
S1
The first log ic al sig nalling  c hannel of DCP. The c hannel is used to provid e signaling information for 
DCP’s I1 c hannel.
S2
The second logic al sig naling  channel of DCP. The c hannel is used to p rovid e sig naling  information 
for DCP’s I2 c hannel.
SABM
Set Async hronous Balance Mode
SAC
Send  All Calls
SAKI
See  
sanity and  c ontrol interfac e (SAKI).
sanity and control interface (SAKI)
A custom VLSI microchip loc ated  on eac h p ort circ uit p ac k. The SAKI p rovid es add ress 
rec og nition, buffering , and  sync hronization between the ang el and  the five control time slots that 
make up  the control c hannel. The SAKI also scans and  collects status information for the ang el on 
its p ort circuit p ack and , when p olled , transmits this information to the archang el.
SAT
System ac c ess terminal
SCC
1. See 
sing le-c arrier c ab inet.
2. Serial c ommunic ations c ontroller 
						

							DEFINITY ECS Release 8.2 Installation, Upgrades, 
and Additions for Compact Modular Cabinets  555-233-118  Issue 1
April 2000
Glossary and Abbreviations 
GL-44  
SCD
Switc h-c ontrol driver
SCI
Switc h c ommunic ations interfac e
SCO
System c ontrol offic e
SCOTCH
Switc h Conferenc ing  for TDM Bus in Concentration Hig hway
SCSI
See  
small c omp uter system interfac e (SCSI).
SDDN
Software-Defined  Data Network
SDI
Switc hed  Dig ital International
SDLC
Synchronous d ata-link c ontrol
SDN
Software-defined  network 
SFRL
Sing le-freq uency return loss
SID
Station-id entific ation numb er
simplex system
A system that has no red und ant hard ware.
simulated bridged appearance
The same as a temporary b ridg ed  ap pearanc e; allows the terminal user (usually the princip al) to 
b rid g e onto a c all that had b een answered  b y another party on his or her behalf.
single-carrier cabinet
A comb ined  c ab inet and  c arrier unit that c ontains one c arrier. See also 
Multic arrier c ab inet.
single-line voice terminal
A voic e terminal served  by a sing le-line tip and  ring  circuit (mod els 500, 2500, 7101A, 7103A).
SIT
Spec ial-information tones
small computer system interface (SCSI)
An ANSI bus standard that p rovid es a hig h-level command  interfac e b etween host c omp uters and  
peripheral devices.
SMDR
Station Messag e Detail Rec ord ing
SN
Sw it c h N o d e
SNA
Systems Network Architec ture 
						

							DEFINITY ECS Release 8.2 Installation, Upgrades, 
and Additions for Compact Modular Cabinets  555-233-118  Issue 1
April 2000
Glossary and Abbreviations 
GL-45  
SNC
Switc h Nod e Cloc k
SNI
Switc h Nod e Interface
SNMP 
Simple Network Manag ement Protoc ol
software
A set of comp uter p rog rams that perform one or more tasks.
SPE
Switc h Proc essing  Element
SPID
Servic e Profile Identifier
split 
See  
ACD work mod e.
split condition
A cond ition whereb y a caller is temp orarily sep arated  from a connection with an attendant. A sp lit 
condition automatic ally oc c urs when the attend ant, ac tive on a call, presses the start b utton.
split number
The sp lit’s id entity to the switc h and BCMS.
split report
A rep ort that p rovid es historic al traffic  information for internally measured splits.
split (agent) status report
A rep ort that p rovid es real-time status and  measurement d ata for internally measured  ag ents and 
the sp lit to whic h they are assig ned .
SSI
Standard serial interfac e
SSM
Sing le-site manag ement
SSV
Station service
ST3
Stratum 3 c loc k b oard
staffed
Ind icates that an ag ent p osition is log g ed  in. A staffed  agent func tions in one of four work mod es: 
Auto-In, Manual-In, ACW, or AUX-Work.
STARLAN
Star-Based Loc al Area Network
Station Message Detail Recording (SMDR)
An ob solete term now c alled CDR — a switc h feature that uses software and hard ware to rec ord  
call d ata. See 
Call Detail Rec ord ing  (CDR).
standard serial interface (SSI)
A communications p rotoc ol d evelop ed  for use with 500-type b usiness c ommunic ations terminals 
(BCTs) and 400-series printers. 
						

							DEFINITY ECS Release 8.2 Installation, Upgrades, 
and Additions for Compact Modular Cabinets  555-233-118  Issue 1
April 2000
Glossary and Abbreviations 
GL-46  
status lamp
A g reen lig ht that shows the status of a c all ap pearanc e or a feature b utton b y the state of the lig ht 
(lit, flashing , fluttering , b roken flutter, or unlit).
stroke counts
A method  used by ACD ag ents to rec ord  up to nine c ustomer-d efined  events p er c all when CMS is 
ac tive.
SVN
Sec urity-violation notific ation
switch
Any kind  of telep hone switc hing system. See also 
c ommunic ations system.
switchhook
The buttons loc ated  und er the rec eiver on a voic e terminal.
switch-node (SN) carrier
A carrier containing a sing le switc h node, power units, and, op tionally, one or two DS1 c onverter 
circuit p acks. An SN carrier is loc ated  in a c enter-stag e switch.
switch-node (SN) clock
The circ uit p ac k in an SN c arrier that p rovid es clock and  maintenanc e alarm functions and  
environmental monitors.
switch-node interface (SNI)
The basic  b uild ing  block of a switc h nod e. An SNI circuit p ack controls the routing  of c irc uit, 
p ac ket, and c ontrol messag es.
switch-node link (SNL)
The hard ware that provid es a b rid g e b etween two or more switc h nodes. The SNL c onsists of the 
two SNI circ uit p ac ks resid ing  on the switch nod es and  the hard ware c onnec ting  the SNIs. This 
hardware c an inc lud e lightwave transc eivers that c onvert the SNI’s elec tric al sig nals to light 
sig nals, the cop per wire that c onnec ts the SNIs to the lightwave transc eivers, a full-d up lex 
fib er-op tic  c ab le, DS1 c onverter circuit c ard s and  DS1 facilities if a c omp any d oes not have rig hts 
to lay cab le, and  ap p rop riate c onnec tors.
switch-processing element (SPE)
A c omplex of c irc uit p ac ks (p roc essor, memory, d isk controller, and  b us-interfac e cards) mounted  
in a PPN c ontrol c arrier. The SPE serves as the c ontrol element for that PPN and , op tionally, for one 
or  m ore EPN s.
SXS
Step -by-step
synchronous data transmission
A method  of sending d ata in which d iscrete sig nal elements are sent at a fixed  and  continuous rate 
and  sp ec ified  times. See also 
association.
SYSAM
System Ac c ess and  Ad ministration
system administrator
The person who maintains overall c ustomer resp onsib ility for system ad ministration. Generally, all 
ad ministration func tions are p erformed  from the Manag ement Terminal. The switc h requires a 
sp ecial log in, referred  to as the system ad ministrator login, to gain acc ess to 
system-administration c ap abilities. 
						

							DEFINITY ECS Release 8.2 Installation, Upgrades, 
and Additions for Compact Modular Cabinets  555-233-118  Issue 1
April 2000
Glossary and Abbreviations 
GL-47  
system printer
An op tional p rinter that may be used to print scheduled  rep orts via the report sc hed uler.
system report
A rep ort that p rovid es historic al traffic  information for internally measured splits.
system-status report
A rep ort that p rovid es real-time status information for internally measured  sp lits.
system manager
A person resp onsib le for sp ec ifying  and  ad ministering  features and  servic es for a system.
system reload
A process that allows stored  d ata to be written from a tap e into the system memory (normally after 
a power outage).
T
T1
A d ig ital transmission stand ard  that in North Americ a carries traffic  at the DS1 rate of 1.544 Mb ps. 
A T1 fac ility is divid ed  into 24 channels (DS0s) of 64 kb p s. These 24 channels, with an overall 
d ig ital rate of 1.536 Mb p s, and  an 8-kb ps framing and synchronization c hannel make up  the 
1.544-Mb p s transmission. When a D-c hannel is p resent, it oc c up ies channel 24. T1 fac ilities are 
also used in Jap an and some Mid d le-Eastern c ountries.
TAAS
Trunk Answer from Any Station
TA B S
Telemetry asynchronous b loc k serial
TA C
Trunk-acc ess c ode
tandem switch
A switch within an elec tronic  tand em network (ETN) that p rovid es the log ic  to d etermine the b est 
route for a network call, p ossib ly mod ifies the d igits outp ulsed , and  allows or d enies c ertain calls 
to c ertain users.
tandem through
The switc hed  c onnec tion of an inc oming  trunk to an outg oing  trunk without human intervention.
tandem tie-trunk network (TTTN)
A private network that interc onnects several customer switching  systems.
TC
Technic al c onsultant
TCM
Traveling  class mark
TDM
See  
time-d ivision multip lexing  (TDM).
TDR
Ti m e - o f - d a y  r o u t i n g 
						

							DEFINITY ECS Release 8.2 Installation, Upgrades, 
and Additions for Compact Modular Cabinets  555-233-118  Issue 1
April 2000
Glossary and Abbreviations 
GL-48  
TEG
Terminating  extension g roup
terminal
A devic e that sends and  receives d ata within a system. See also 
administration terminal.
tie trunk
A telec ommunic ations channel that direc tly connects two p rivate switching  systems.
time-division multiplex (TDM) bus
A bus that is time-shared  reg ularly by prealloc ating short time slots to eac h transmitter. In a PBX, 
all p ort circuits are c onnected to the TDM b us, p ermitting any port to send  a sig nal to any other 
port.
time-division multiplexing (TDM)
Multip lexing that d ivid es a transmission c hannel into succ essive time slots. See also 
multip lexing.
time interval
The period  of time, either one hour or one-half hour, that BCMS measurements are c ollec ted for a 
rep or t.
time slice
See  
time interval.
time slot
64 kb p s of d ig ital information structured  as eight bits every 125 mic rosec ond s. In the switc h, a 
time slot refers to either a DS0 on a T1 or E1 fac ility or a 64-kb p s unit on the TDM b us or fib er 
connec tion b etween p ort networks.
time slot sequence integrity
The situation whereb y the N oc tets of a wid eb and  c all that are transmitted in one T1 or E1 frame 
arrive at the outp ut in the same ord er that they were introd uc ed.
to control
An ap plication c an invoke Third  Party Call Control c apab ilities using  either an ad junct-c ontrol or 
d omain-c ontrol assoc iation.
to monitor
An ap plication c an rec eive event rep orts on an ac tive-notific ation, ad junc t-c ontrol, or 
d omain-c ontrol assoc iation.
TOD
Ti m e  o f  d a y
tone ringer
A devic e with a sp eaker, used  in elec tronic  voic e terminals to alert the user.
TOP
Task-oriented p rotocol
trunk
A ded ic ated  telec ommunic ations channel b etween two c ommunic ations systems or COs.
trunk allocation
The manner in which trunks are selected to form wid eband c hannels.
trunk-data module
A devic e that c onnects off-p remises p rivate-line trunk fac ilities and  DEFINITY ECS. The trunk-d ata 
mod ule c onverts between the RS-232C and  the DCP, and  c an c onnec t to DDD mod ems as the 
DCP memb er of a mod em p ool. 
						

							DEFINITY ECS Release 8.2 Installation, Upgrades, 
and Additions for Compact Modular Cabinets  555-233-118  Issue 1
April 2000
Glossary and Abbreviations 
GL-49  
trunk group
Telec ommunic ations c hannels assig ned  as a g roup  for certain func tions that c an b e used  
interc hangeably b etween two communications systems or COs.
TSC
Technic al Servic e Center
TTI
Terminal translation initialization
TTR
Touc h-tone rec eiver
TTT
Terminating  trunk transmission
TTTN
See  
tand em tie-trunk network (TTTN).
TTY
Teletyp ewriter
U
UAP
Usag e-allocation plan
UART
Universal async hronous transmitter
UCD
Uniform c all d istribution
UCL
Unrestric ted  c all list
UDP
See  
Uniform Dial Plan (UDP).
UL
Und erwriter Lab oratories
UM
User manag er
Uniform Dial Plan (UDP)
A feature that allows a uniq ue 4- or 5-d ig it number assig nment for eac h terminal in a multiswitc h 
config uration such as a DCS or main-satellite-trib utary system.
UNMA
Unified  Network Management Architec ture
UNP
Uniform numb ering  p lan
UPS
Uninterruptible power supply 
						

							DEFINITY ECS Release 8.2 Installation, Upgrades, 
and Additions for Compact Modular Cabinets  555-233-118  Issue 1
April 2000
Glossary and Abbreviations 
GL-50  
USOP
User service-ord er p rofile
UUCP
UNIX-to-UNIX Communications Protocol
UUI
User-to-user information
V
VA R
Value-add ed reseller
VDN
See  
vec tor d irec tory numb er (VDN).
vector directory number (VDN)
An extension that p rovid es acc ess to the Vec toring  feature on the switc h. Vectoring  allows a 
customer to sp ec ify the treatment of incoming c alls b ased  on the d ialed  number.
vector-controlled split
A hunt g roup  or ACD sp lit ad ministered with the vec tor field  enab led . Acc ess to such a sp lit is 
p ossible only by d ialing a VDN extension.
VIS
Voice Information System
VLSI
Very-larg e-scale integ ration
VM
Vo l t m e t e r
VNI
Virtual nod ep oint id entifier
voice terminal
A sing le-line or multiap pearance telephone.
W
WAT S
See  
Wid e Area Telec ommunic ations Servic e (WATS).
WCC
World -Class Core
WCR
World -Class Routing
WCTD
World -Class Tone Detec tion