HP Z5200 Owners Manual

							10 Borderless Cut Distance
How borderless cutting functions: The printer will always cut the roll  of media twice, once at the end
of the last job and then again before the next job starts. If the complete space of the media has been
printed on (full bleed), a very small section will be  cut in the 1st cut. The second cut can be changed by
using the setting Borderless Cut Distance . The second cut can be set from 15mm to a maximum of
100mm (default is 75mm).
1. In the Service Utilities subm enu, scroll to Borderless cut Distance and press OK.
2.Select the value in mm of the distance before the second cut, and press OK.
3.Use the up and down keys to select the amount  in mm before the media is cut. Minimum 15mm
, maximum 75mm.
ENWW Entering the Service Utilities Menu 137 
						

							Service Calibrations
The Printer has several calibration procedures that must be performed under certain conditions.
NOTE:REMEMBER THAT CERTAIN CALIBRATIONS  ARE REQUIRED EVEN IF AN ASSEMBLY
HAS BEEN DISASSEMBLED TO GAIN ACCESS  TO ANOTHER ASSEMBLY OR COMPONENT.
The following is a list of all internal service calibrations available in  the Printers. Instructions for entering
the service calibrations menu are given on 
Entering the Service Calibrations Menu on page 139 .
1. Scan Axis Calibration 
 Refer Scan Axis Calibration on page 139.
The purpose of this Service Calibration is to carry out a PWM check, and calibrate the intensity of
the Line Sensor.
2. Service Station Calibration 
 Refer Service Station Calibration on page 140.
The purpose of this Service Calibration is to calib rate the Drop Detector (located in the Service
Station) in relation to the Carriage Assembly.
3. Paper Advance Calibration 
 Refer Paper Advance Calibration on page 140.
The purpose of this Service Calibration is to  calibrate the nominal advance of the media. This
calibration is necessary to contro l the exact movement of the media  in order to avoid print quality
problems like banding.
4. Drop Detector Calibration 
 Refer Drop Detector Calibration on page 145.
The purpose of this Service Calibration is to calib rate the Drop Detector (located in the Service
Station) in relation to the Carriage Assembly.
5. Line Sensor Calibration 
 Refer Line Sensor Calibration on page 146.
The purpose of this Service Calibration is to calibra te the intensity of the Line Sensor. An incorrect
calibration can result in edge-detection failures during media loading and incorrect reading of prints
that are used for alignment or calibration.
6. Carriage 
 Refer Carriage PCA on page 149.
The purpose of this Service Calibration is to re set the ink short thresholds after replacing the
Carriage PCA.
7. Color Sensor 
 Refer Color Sensor (ESP) Calibration on page 149.
NOTE: If ALL the Calibrations need to be performed (f or example, when both the Formatter and the
PrintMech PCA have been replaced), you must perform them in the following order:
● Drop Detector/Service Station Calibration.
● Line Sensor/Scan Axis Calibration.
● Paper Advance Calibration.
138 Chapter 4   Service Menu ENWW 
						

							Entering the Service Calibrations Menu
1.Once the message “Ready” or “Ready for paper”  is displayed on the front panel, press the Menu
key.
2. To have the user to perform  certain Service Utilities, once inside the “Main Menu”, press the
Down  arrow key and the  Cancel key together. You are now in the  Service Tools Menu.
NOTE:Contact the Phone support for further assistance.
3.For On-Site Engineers, once inside the “Main Menu”, press the  UP arrow key and the  Cancel key
together. You are now in the  Service Menu Menu.
NOTE:Contact the On-site support for further assistance.
NOTE:If the printer is not used for 135 seconds, the printer exits out of the Service Utilities Menu and
you must repeat the above steps to enter Service Calibrations again.
NOTE: In some cases a quick press of a button may not  be recognized by the Printer. When pressing
a button, be sure to press it deliberately and all the way to the bottom of its travel.
Scan Axis Calibration
The purpose of this Service Calibration is to carry  out a PWM check, calibrate the intensity of the Line
Sensor and calibrate the Line Sensor position to the Black Printhead. This calibration is integrated into
the Scan Axis diagnostic test. Refer 
1. Scan Axis on page 76.
Perform the Scan Axis  Calibration as follows:
NOTE:Make sure you load one of the following media into the Printer before performing this
calibration:
● HP Bond Paper.
● HP Glossy Media.
● HP Coated Paper.
● HP Productivity Photo Gloss.
ENWW Service Calibrations 139 
						

							●HP Heavyweight Coated Paper.
● HP Super Heavyweight Coated Paper.
● HP Bright White Inkjet Paper.
1. In the Service Calibrati ons submenu, scroll to  Scan Axis Calibration and press Enter.
2.To calibrate the Scan Axis, run th e Scan Axis diagnostic test. Refer 1. Scan Axis on page 76.
Service Station Calibration
The purpose of this Service Calibration is to calibr ate the Service Station in relation to the Carriage
Assembly. This calibration is  integrated into the Scan Axis diagnostic test. Refer 
8. Service Station
on page 110.
1. In the Service Calibrati ons submenu, scroll to  Service Station and press Enter.
2.To calibrate the Service Station, run the Service Station diagnostic test. Refer 8. Service Station
on page 110.
Paper Advance Calibration
The purpose of this Service Calibration is to calibrate the nominal advance of the media. This calibration
is necessary to control the exact movement of the  media in order to avoid print quality problems like
banding.
140 Chapter 4   Service Menu ENWW 
						

							If you need to perform a Paper Advance Calibration to solve a print quality problem, it is recommended
that you first try the Paper Advance Calibration from the user menu, which will calibrate the printer to a
specific paper type.
NOTE: you must order the Paper Advance Calibration Kit, which contains two sheets of HP Universal
Instant-Dry Photo Gloss paper. For the correct  part number of the media, refer to the 
Parts and
Diagrams on page 151.
Perform the Service Accuracy Calibration whenever:
● Banding is detected in prints.
Service calibrations also need to be performed after  removing or replacing certain printer components.
If you have removed or replaced printer components , check the Service Calibration Guide to Removal
and Installation to see which tests and calibrations you need to perform. Refer to 
Service Calibration
Guide to Removal and Installation on page 170 .
The Paper Advance Calibration is split into three parts and should  always be done in this order:
1. Print Calibration Pattern - The Printer first calibrates the Analog Encoder and then prints the Paper
Advance Calibration pattern.
2. Scan Calibration Pattern - The Printer scans the  Paper Advance Calibration pattern in order to
calibrate the nominal advance of the media.
NOTE: Only scan the Calibration Pattern in the Printe r that was used to actually print it. Using
the Calibration in a different Printer could cause  it to experience media advance problems. After
scanning the Calibration Pattern, it should be discarded.
3. Clean Drive Roller - After loading media that the customer will use, the Printer “prepares” the media
path to prevent any future advance problems.
Perform the Paper Advance Calibration as follows:
NOTE: Make sure that you unload media from the Printer before performing the Paper Advance
Calibration.
1. In the Service Calibrations submenu, scroll  to “Paper Advance Calibration” and press OK.
2. In the  Paper Advance Calibration  submenu, scroll to Print Calibration Pattern  and press OK.
ENWW Service Calibrations 141 
						

							3.When the following message appears on the fron t panel, you must select whether you would like
to continue with the calibration by pressing the OK key. Press  Back or Cancel  to exit the calibration.
4.The Printer will st art to calibrate the Analog  Encoder and the following  message will be displayed
on the Front Panel.
If the Calibration is not done or  if the values are out of the limits, a warning message will appear
on the Front Panel. In th is case, try the following:
● Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest
version.
● Retry the Paper Advance Calibration.
5. Once the Analog Encoder  has been calibrated correctly, the following message will appear on the
Front Panel. Press the  OK key in order to start the media load process.
6. Load a sheet of HP Productivity Gloss Media that was included in the Paper Advance Calibration
Kit (refer to 
Parts and Diagrams on page 151) following the instructions  on the Front Panel. If the
kit is not available, cut a piece of HP Productivity  Gloss Media that is 36 inches wide and at least
45 inches long.
7. Once the media is loaded into the Printer, the following message will appear on the Front Panel.
If roll media has been used instead of cut sheet media, you will need to unroll a minimum of 1 meter
of media in order to prevent any back tensio n which could cause any media advance problems.
Press the  OK key to continue.
142 Chapter 4   Service Menu ENWW 
						

							8.The Printer will start to print the Paper Advance Ca libration Pattern. This could take several minutes
during which the following message will be displayed on the Front Panel.
9. Once the Accuracy Calibration Patt ern has been printed successfully, the Front panel will prompt
you to continue.
10. Press the  Enter key to continue.
If the Paper Advance Calibration  fails for any reason, a warning message w ill appear on the Front
Panel. In this case , try the following:
● Retry the Paper Advance Calibration.
● If necessary, perform a Printhead Recovery through the Front Panel and retry the calibration.
NOTE:
Remove the pattern from the printer and leave  it to dry for a few minutes before continuing
with the Calibration.
MAKE SURE NO MEDIA IS LOADED INTO TH E PRINTER BEFORE STARTING TO SCAN THE
CALIBRATION PATTERN.
11. You will need to re-enter the Paper Advance Calibration submenu and scroll to Scan Calibration
Pattern and press  OK.
12. When the following message appears on the front  panel, you must select whether you would like
to continue with the calibration by pressing the  OK key. Press Back or Cancel  to exit the calibration.
ENWW Service Calibrations 143 
						

							13.A message will appear advi sing you that you will need to load the Calibrati on Pattern in to the
Printer. Make sure that you rotate  the printed pattern 90° clockwise  and reload it printed-side down,
so that the black arrows go in to the printer first. Press the OK key to continue.
NOTE: Take note that the Calibration Pattern will be loaded as a Roll and NOT as a Sheet.
NOTE:Only scan the Calibration Patter n in the Printer that was used to actually print it. Using
the Calibration in a different Printer could cause it to experience media advance problems.
After scanning the Calibration Pattern, it sh ould be discarded. When Loading the Calibration
Pattern, use the Cutter blade on the Print Platen to align the edge of the sheet. If you follow this
advice, you will prevent the cutter from cutting a section of the Calibration Pattern, which could
cause the Calibration to FAIL.
14. Load the Calibration Pattern following the instruct ions on the Front Panel. Once the Calibration
Pattern is loaded correctly, th e following message will be displayed on the Front Panel. Press
the  OK key to continue.
15. The Printer will scan the Calibration Pattern which could take several minutes. Once the calibration
is completed succes sfully, the following message will be di splayed on the Front Panel. Press
the  OK key to continue.
If the Paper Advance Calibration fails for any reason, a warning message will appear on the Front Panel.
In this case, try the following:
● Check that the Calibration Pattern was not incorre
ctly cut (trimming the actual pattern) during the
media load process. If this is the case, perform the Paper Advance Calibration again from  step
1 .
● Perform a Line Sensor Calibration (Refer 
 refer Line Sensor Calibration on page 146
) and then
rescan the Calibration pattern.
● Replace the Line Sensor 
 refer Line Sensor on page 267.
● If the problem continues, replace the Media Advance Drive 
 refer Media Advance Drive
on page 311
.
144 Chapter 4   Service Menu ENWW 
						

							Drop Detector Calibration
The purpose of this Service Calibration is to calibrate the Drop Detector (located in the Service Station)
in relation to the Carriage Assembly.
Service calibrations also need to be performed after  removing or replacing certain printer components.
If you have removed or replaced printer components , check the Service Calibration Guide to Removal
and Installation to see which tests and calibrations you need to perform. Refer to 
Service Calibration
Guide to Removal and Installation on page 170 .
Calibrate Drop Detector
Perform the Drop Detector  Calibration as follows:
1. In the Service Calibrations submenu, scroll to  Drop Detector Calibration and press OK.
2. When the following message appears on the front  panel, you must select whether you would like
to continue with the calibration by pressing the  OK key. Press Back or Cancel  to exit the calibration.
3.The Printer will start to  calibrate the Drop Detector.
4.Once the Drop Detector has be en calibrated, the results will be displayed on the Front Panel.
Press  OK to finish the calibration.
ENWW Service Calibrations 145 
						

							5.Once the calibration is completed,  OK will be displayed on  the Front Panel.
Line Sensor Calibration
The purpose of this Service Calibration is to calibr ate the intensity of the line sensor in the Carriage
PCA. An incorrect calibr ation can result in edge detection failures during media loading and incorrect
reading of prints th at are used for alignment or calibration.
Perform the Line Sensor Calibration whenever:
● Edge detect procedure fails during media loading.
● Carriage is disassembled or replaced.
● Line Sensor is disassembled or replaced.
● Banding is detected in prints.
● Misalignment between colors is detected.
Service calibrations also need to be performed afte r removing or replacing certain printer components.
If you have removed or replaced printer components, check the Service Calibration Guide to Removal
and Installation to see which tests and calib rations you need to perform. Refer to 
Service Calibration
Guide to Removal and Installation on page 170.
Perform the Line Sensor Calibration as follows:
NOTE: Make sure you load one of the following media into the Printer before performing this
calibration:
● HP Bond Paper.
● HP Glossy Media.
● HP Coated Paper.
● HP Productivity Photo Gloss.
● HP Heavyweight Coated Paper.
● HP Super Heavyweight Coated Paper.
● HP Bright White Inkjet Paper.
1. In the Service Calibrations submenu, scroll to Line Sensor Calibration and press  OK.
146 Chapter 4   Service Menu ENWW