HP Z5200 Owners Manual
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2. Paper Drive The Paper Drive test diagnoses Failures of components of the Media-Axis. You must perform the Paper Drive Test after: ● System Error Code 81:XZ. ● System Error Code 41:XZ. ● System Error Code 73:XZ. Diagnostic tests also need to be performed after removing or replacing certain printer components. If you have removed or replaced printer components, check the Service Calibration Guide to Removal and Installation to see which tests and calibrations you need to perform. Refer to Service Calibration Guide to Removal and Installation on page 170 NOTE: ALL THE COVER SENSORS ARE DISABLED WH EN IN THE SERVICE TESTS MENU. IF THE CARRIAGE IS MOVING IT WILL NOT STOP IF THE WINDOW IS OPENED, SO BE VERY CAREFUL NOT TO PUT YOUR HANDS INSIDE. NOTE: IF POSSIBLE ALWAYS PERFORM THIS TEST BEFORE REPLACING ANY COMPONENT OF THE MEDIA-AXIS. Perform the Paper Drive test as follows: NOTE: Perform this test with the Printheads and the Tubes System installed in order to get values that can be compared correctly. 1. In the Diagnostics menu, scroll to 2. Paper Drive and press OK. 2. The printer starts the Paper Drive test to verify the subsystem. As the test executes the Front Panel displays the following messages: ● Starting Horsburgh. ● Starting Tests PWM. ● Starting Tests GPIO. ● Booting up the Carriage. ● Starting DelSol1. ● Starting Carriage ● Starting AnalogEncoder. ● Starting Nvm. ● Getting Part Number. ● Part Number ● Getting PCA revision. ENWW Service Tests (Diagnostics) 87
3.The Front Panel then displays the Main PCA Revision (this value should be always between 0 and 3.3) and prompts you to press any key to continue. 4.Press any key to continue. 5. The Front Panel displays the following messages: ●Starting Nvm. ● Getting Part Number. ● Checking PCA rev. ● Prog slow PWM paper. 6. The Front Panel then prompts you to remove the media. 7.Remove the media. 8. Press any key to continue. 9. The Front Panel then displays the Open Loop ROLL test result. 10.Press any key to continue. 11. The Front Panel then displays the Open Loop UNROLL test result. 12.Press any key to continue. 88 Chapter 3 Diagnostic Menu ENWW
13.The Front Panel then displays: ● Starting Paper Motor. ● Starting Paper Axis. ● Calib. Analog Decoder. 14. The Front Panel then displays the Analog Decoder calibration results. ● The GAIN for channel A must be between 0 and 3.5. ● The GAIN for channel B must be between 0 and 4.5. ● The OFFSET for channel A must be between -63.5 and 63.5. ● The OFFSET for channel B must be between 63.5 and 63.5. 15. If the results are correct, press OK to accept the results. If the results are not correct, press Back / Cancel to reject the results and FAIL the test. ● Starting Media Path. ● Homing and repeatability test. 16. The Front Panel then prompts you to remove the media. 17.Remove the media. 18. Press any key to continue. 19. The Front Panel then displays: ● PWM test without paper. 20. The Front Panel then displays the test results. 21. Press any key to continue. 22.The Front Panel shows the test co mplete display for a few seconds. ENWW Service Tests (Diagnostics) 89
23.The Front Panel prompts you to shutdown the printer to complete the test. 24.Press any key to shutdown the printer. 3. Electronics Module The Electronics Module test diagnoses Failures of the following components: ●Main PCA components. ● Electronics Module to Carriage interfacing. ● Print Mech PCA components. ● Power Supply Unit voltages. Diagnostic tests also need to be performed after removing or replacing certain printer components. If you have removed or replaced printer components, check the Service Calibration Guide to Removal and Installation to see which tests and calib rations you need to perform. Refer to Service Calibration Guide to Removal and Installation on page 170. Perform the Electronics Module test as follows: 1. In the Diagnostics menu, scroll to 2. Electronics Module and press OK. 2. The printer starts the Electronics Module test to verify the subsystem and prompts you to test the Power Supply: 3. Press OK to the test the Power Supply. If you do not wish to test the power supply use the Arrow keys to select NO and press OK 90 Chapter 3 Diagnostic Menu ENWW
4.The Power supply test starts and the Front Panel displays the following messages: ● Starting Horsburgh. ● Starting DelSol7. ● Starting Carriage. ● Getting PSU voltages. 5. The Front Panel then displays the Power Supply test results. 6.Press any key to continue. 7. The Fan Speed test starts and the Front Panel displays: ● Starting Horsburgh. ● Starting Tests PWM. ● Starting Tests GPIO. ● Booting up the Carriage. 8. The Front Panel then displays the Fan Speed test result and prompts you to press any key to continue. 9.Press any key to continue. 10. The Front Panel then prompts you to test the Formatter. 11.Press OK to the test the Formatter. If you do not wish to test the Formatter use the Arrow keys to select NO and press OK. 12. The Formatter voltage test starts and the front Panel displays the following messages: ● Starting DelSol1. ● Getting PCA revision. ENWW Service Tests (Diagnostics) 91
13.The Front Panel then displays PCA Rev. Voltage test result and prompts you to press any key to continue. 14.Press any key to continue. 15. The Formatter memory size test starts and the Front Panel displays the following messages: ● Starting DelSol1. ● Getting PCA Revision. ● Checking Memory Size. 16. The Front Panel then displays Formatter Memory Size and prompts you to press any key to continue. 17.Press any key to continue. 18. The Formatter hard disk test starts and the Front Panel displays the following messages: ●Starting DelSol1. ● Getting PCA Revision. ● Checking Memory Size. ● Getting HDA info. 19. The Front Panel then displays Formatter Hard Disk information test results and prompts you to press any key to continue. 20.Press any key to continue. 21. The Formatter hard disk file information test starts and the Front Panel displays the following messages: ●Starting DelSol1. ● Getting PCA Revision. 92 Chapter 3 Diagnostic Menu ENWW
●Checking Memory Size. ● Getting HDA Info. ● Getting File System Info. 22. The Front Panel then displays Formatter Hard Disk File informatio n test results and prompts you to press any key to continue. 23. Press any key to continue. 24. The Main Board Revision Voltage test starts an d the Front Panel displays the following messages: ● Starting DelSol1. ● Getting PCA Revision. ● Checking Memory Size. ● Getting HDA Info. ● Getting File System Info. ● Getting MainBoard Rev. 25. The Front Panel then displays Main Board Voltage te st results (the value should always be between 0 and 3.3) and prompts you to press any key to continue. 26. Press any key to continue. 27. The Main Memory Size test starts and the Front Panel displays the following messages: ● Starting DelSol1. ● Getting PCA Revision. ● Checking Memory Size. ● Getting HDA Info. ● Getting File System Info. ● Getting MainBoard Rev. ● Getting Main Memory Size. ENWW Service Tests (Diagnostics) 93
28.The Front Panel then displays Main Memory size test results and prompts you to press any key to continue. 29. Press any key to continue. 30. The Front Panel then prompts you to test the Formatter Communications. 31.Press OK to the test the Formatter. If you do not wish to test the Formatter use the Arrow keys to select NO and press OK. 32. The Formatter Communications test starts and the front Panel displays the following messages: ● Starting Micci2Bus. ● Starting Micci2BusProxy. ● Checking Communications. 33. The Front Panel then displays Formatter Communications test results and prompts you to press any key to continue. 34.Press any key to continue. 35. The Plotter information test starts and the Front Panel displays the following messages: ●Starting Nvm. ● Accessing Nvm. ● Getting Plotter info. 94 Chapter 3 Diagnostic Menu ENWW
36.The Front Panel then displays the Plotter Information results and prompts you to press any key to finish. 37.Press any key to finish. 38. The Front Panel shows the test co mplete display for a few seconds. 39.The Front Panel prompts you to shutdown the printer to complete the test. 40.Press any key to shutdown the printer. 4. Carriage Assembly The Carriage assembly test diagnoses Failures of any components of the Carriage. Always run this test before replacing the Carriage Assembly. Diagnostic tests also need to be performed after removing or replacing certain printer components. If you have removed or replaced printer components, check the Service Calibration Guide to Removal and Installation to see which tests and calibrations you need to perform. Refer to Service Calibration Guide to Removal and Installation on page 170 . 1. In the Diagnostics menu, scroll to 4. Carriage Assembly and press OK. 2. The Power supply test starts and the Front Panel displays the following messages: ● Starting Horsburgh. ● Starting AdcManagerHorus. ● Starting Carriage. ENWW Service Tests (Diagnostics) 95
●Getting Carriage PCA Rev ● Starting Nvm. 3. The Front Panel prompts you to verify the Carriage Assembly PCA revision. The PCA Rev must be between 0.823 and 1.005 . 4.If the results are correct, press OK to accept the results. If th e results are not correct, press Back Cancel to reject the result s and FAIL the test. 5. The Carriage Assembly test starts and the Front Panel displays the following messages followed by their results: ● Getting Part Number. ● Getting Scan Access size. ● Getting Vs Carriage Voltage. 6. The Front Panel then displays the Carriage Volt age (+Vs) test results. The +vs Voltage should be between 43.6 and 46.3 . 7.If the results are correct, press OK to accept the results. If th e results are not correct, press Back Cancel to reject the result s and FAIL the test. 8. The Carriage Assembly Vaux test starts and the Front Panel displays: ●Getting Vaux Carriage Voltage. 9. The Front Panel then displays the Carriage Voltage (+Vaux) test results. 10.Press any key to continue. 96 Chapter 3 Diagnostic Menu ENWW