Dell 1355cn User Guide

							Understanding Your Printer Software (Windows Only)409
21
Understanding Your Printer 
Software (Windows Only)
Use the Drivers and Utilities CD that shipped with your printer to install a 
combination of software programs, depending on your operating system.
Printer Status Window
The Printer Status window alerts you when there is a warning or when an 
error occurs, for example, when a paper jam occurs or toner is running low.
By default, the Printer Status window launches only when an error occurs. 
When an error occurs, the error message appears on the Printer Status 
window. You can set the Printer Status window to always launch when 
printing in Printing Status Window Properties.
You can also check the toner level of your printer.
Status Monitor Console
Use the Status Monitor Console to manage multiple instances of the Status 
Window for a particular printer.
Select a printer from the list view (or Printer Selection) by clicking its name 
to open a Status Window for a particular printer. 
Dell Supplies Management System
You can launch the Dell Supplies Management System dialog box from the 
All Programs menu or the desktop icon. 
You can order consumables by phone or from the web.
1
Click Start All Programs Dell Printers Dell 1355 Multifunction 
Color Printer
 Dell Supplies Management System.
The 
Dell Supplies Management System window appears.
2Select your printer from the Select Printer Model list.
3If you are ordering from the web:
aSelect a web address from the Select Reorder URL list.
 
						

							410Understanding Your Printer Software (Windows Only)
bClick Visit Dell printer supplies ordering web site.
Dell 1355cn Color MFP - Dell Supplies Management System 
window appears.
cEnter the Service Tag, and then click OK.
If you order by phone, call the number that appears in the 
Order by Phone 
section.
Software Update
The firmware and/or driver updates can be downloaded from the Dell 
Support website located at support.dell.com.
Quick Launch Utility
Using the Quick Launch Utility window, you can open the Status Window, 
To o l  B o x, Updater, Troubleshooting, Address Book Editor, ScanButton 
Manager, and Dell ScanCenter.
To use the Quick Launch Utility, select to install the Quick Launch Utility 
when you install the Dell software.
To open the Quick Launch Utility window:
1
Click Start All Programs Dell Printers Dell 1355 Multifunction 
Color Printer
 Quick Launch Utility.
The Quick Launch Utility dialog box opens.
 
						

							Understanding Your Printer Software (Windows Only)411
2The Quick Launch Utility window provides seven buttons; Status 
Window
, Tool Box, Updater, Troubleshooting, Address Book Editor, 
ScanButton Manager, and Dell ScanCenter.
To exit, click the X button at the top-right of the window.
For details, click the 
Help button of each application.
Status WindowClick to open the Printing Status window. See Printer 
Status Window on page 409.
Tool BoxClick to open the Tool Box. See Understanding the Tool 
Box Menus on page 323.
UpdaterClick to update the Dell software and printer firmware.
TroubleshootingClick to open the Troubleshooting Guide, which allows you 
to resolve issues by yourself.
Address Book EditorClick to open the Address Book Editor, which allows you to 
create and edit Address Book entries.
ScanButton ManagerClick to open the ScanButton Manager, which allows you to 
specify how the ScanButton Manager behaves for scan 
events that the device generates.
Dell ScanCenterClick to open the Dell ScanCenter.
 
						

							412Understanding Your Printer Software (Windows Only)
Address Book Editor
 NOTE: You must install the fax driver before reading or editing the Address Book 
entries.
For more information about Address Book Editor, see the Help of Address 
Book Editor.
1Read the Device Address Book entries from the printer to the Address Book 
Editor and read the PC Fax Address Book entries from the PC to the Address 
Book Editor.
2Allows you to edit a selected Address Book entry in the edit dialog box.
3Deletes a selected Address Book entry.
4Displays Address Book entries.
1
4
23
 
						

							Understanding Your Printer Software (Windows Only)413
ScanButton Manager
The Scan to Application stores the image files in the My Documents 
folder by default, and then you can open them using the related application. 
Use ScanButton Manager to change the output destination of the obtained 
image files and to select whether to open the image files using the related 
application.
ScanDirect
ScanDirect is a PaperPort application that enables you to scan items and send 
them directly to PaperPort or other programs on your computer without 
running the PaperPort program first. For more information about using 
ScanDirect, refer to PaperPorts Help menu.
User Setup Disk Creating Tool
The User Setup Disk Creating Tool program located in the MakeDisk folder 
of the Utilities folder on the 
Drivers and Utilities CD and the printer drivers 
located on the 
Drivers and Utilities CD are used to create driver installation 
 
						

							414Understanding Your Printer Software (Windows Only)
packages that contain custom driver settings. A driver installation package 
can contain a group of saved printer driver settings and other data for things 
such as:
• Print orientation and Multiple Up (document settings) 
•Watermarks 
If you want to install the printer driver with the same settings on multiple 
computers running on the same operating system, create a setup disk in a 
floppy disk or in a server on the network. Using the setup disk that you have 
created will reduce the amount of work required when installing the printer 
driver.
• Install the Dell™ 1355cnw Multifunction Color Printer driver in the 
computer on which the setup disk is to be created.
• The setup disk can only be used on the operating system on which the disk 
was created or computers running the same operating system. Create a 
separate setup disk for each of the operating systems.
 
						

							Understanding Printer Messages415
22
Understanding Printer Messages
The printer operator panel displays messages describing the current state of 
the printer and indicates possible printer problems you must resolve. This 
chapter describes messages, their meanings, and how to clear the messages.
 NOTICE: When an error code is displayed, the print data remaining on the printer 
and the information accumulated in the memory of the printer are not secured.
1Data LED2Ready / Error LED
*1
3  buttons4  buttons
5 button6 (Cancel) button
7 (Start) button8 (Back) button
9AC (All Clear) button10 (Backspace) button
11LCD Panel12 (Menu) button
*1The Error LED is on the right and blinks when an error occurs.
 
						

							416Understanding Printer Messages
Error-Code What you can do
001-360 Turn off the printer, and then on. If this does not solve the problem, 
contact Dell. See Contacting Dell on page 504.
003-340
003-356
005-121 Check and clear the paper path. See Clearing Paper Jams From the 
ADF on page 461.
005-301 Close the ADF cover.
006-370 Turn off the printer, and then on. If this does not solve the problem, 
contact Dell. See Contacting Dell on page 504.
007-340
007-371
009-360 Re-install the specified toner cartridge. See Installing a Toner 
Cartridge on page 442.
009-361
009-362
009-363
009-654 Turn off the printer, and then on. If this does not solve the problem, 
contact Dell. See Contacting Dell on page 504.
010-354
010-377
016-315
016-317
016-338
016-344
016-347
016-354
016-355
016-370
016-372
016-374
016-375
016-376
016-377
 
						

							Understanding Printer Messages417
016-393 Turn off the printer, and then on. If this does not solve the problem, 
contact Dell. See Contacting Dell on page 504.
016-395
016-503 Press the 
 button. Check if SMTP server and DNS server are set 
correctly.
016-504 Press the 
 button. Check if user name and password for POP3 
server and DNS server are set correctly.
016-507 Press the 
 button. Check if user name and password used for 
SMTP server are set correctly.
016-700 Press the 
 button to cancel the current print job.
016-701
016-720
016-744 Press the 
 button. Contact Dell if this message appears 
repeatedly. See Contacting Dell on page 504.
016-745
016-749 Press the 
 button to cancel the current print job.
016-764 Press the 
 button. Contact SMTP server administrator.
016-766
016-767 Press the 
 button. Check e-mail address, and try scanning again.
016-794 Press the   button to clear the message.
016-795
016-797
016-920 Press the 
 button. Execute the operation again according to the 
operation procedure.
016-981 Press the 
 button to cancel the current print job.
016-985 Press the 
 button. Retry scanning by lowering the resolution 
setting or changing the file format of the scanned image.
017-970
017-980 Press the 
 button to clear the message.
017-981
017-988
024-914 Load the specified paper. See Loading Print Media in the 
Multipurpose Feeder (MPF) on page 202 or Loading Print Media 
in the Priority Sheet Inserter (PSI) on page 211. Error-Code What you can do
 
						

							418Understanding Printer Messages
024-969 Load the appropriate paper. See Loading Print Media in the 
Multipurpose Feeder (MPF) on page 202 or Loading Print Media 
in the Priority Sheet Inserter (PSI) on page 211.
026-720 Press the 
 button to clear the message.
026-721
026-722
026-723
026-750
026-751
026-752
027-446 Change IP address to avoid duplication. Turn off the printer, and 
turn it on again.
027-452
031-521 Press the 
 button. Confirm login-able computer with your 
system administrator.
031-526 Press the 
 button. Check DNS connection, or check if 
forwarding destination server is registered with DNS.
031-529 Press the 
 button. Check if password is correct.
031-530 Press the 
 button. Check if storage location is correct. Storage 
location you specified is DFS setting, and check if it is linked to 
other server. Specify directly linked server, share name, and storage 
location.
031-533 Press the 
 button. Check the following:
• If the file name you specified is not used by other users.
• If file or folder that has the same name as the one you specified 
already exists.031-534
031-535 Press the 
 button. Check if other user is not operating file in 
storage location you specified.
031-536
031-537 Press the 
 button. Check if storage location has free space.
031-555 Press the 
 button to clear the message.
031-556
031-557 Press the 
 button. Change the file name that already exists on 
FTP server. Error-Code What you can do