Panasonic Digital Business System 576 Technical Manual

							Section 700 - Operation Chapter 3. System Features
576-13-700 DBS 576 (USA), Revised 6/11/98  71
Related Programming
•N/A
Considerations
•N/A
Voice Mail Transfer Key
Description
The Voice Mail Transfer (VM/TRF) key allows you to transfer calls to voice mailboxes without 
waiting for voice mail to answer. You can assign a Voice Mail Transfer key from a phone or through 
system programing.
Two Voice Mail Transfer keys are available. VM Transfer Key 1 will transfer to a voice mail 
extension number. Voice Mail Transfer Key 2 will transfer to the voice mail pilot number.
Operation
To assign a Voice Mail Transfer key from a phone:
To use a Voice Mail Transfer key:Action Result
1.   Lift the handset or press the ON/OFF
 key. Intercom dial tone
2.   Press the PROG
 key.
3.   Press the FF key to be assigned as the Voice Mail Transfer 
key.
4.   Press REDIAL and 74nnnn (VM Transfer Key 1) where 
nnnn is the voice mail extension number 
or
Press REDIAL and 75nnnn (VM Transfer Key 2) where 
nnnn is the voice mail extension number
8.   Press the HOLD
 key.
9.   Replace the handset or press the ON/OFF
 key.
Action Result
1.   Lift the handset or press the ON/OFF
 key to answer the 
incoming call.Connected to caller
2.   Press the VM/TRF
 (1 or 2) key . System places caller on hold
3.   Press the DSS/BLF key, dial an extension number or select 
the extension from the extension directory on the large dis-
play telephone.
4.   Replace the handset or press the RELEASE
, ON/OFF
, or 
PROG
 key. 
						

							72 DBS 576 (USA), Revised 6/11/98 576-13-700
Chapter 3. System Features Section 700 - Operation
Once a call is sent to the voice mail, after the voice mail answers, the system sends the VM Transfer 
ID 1 or 2 + the extension number (BLF/DSS, Directory or dialed number).
Hardware RequirementsN/A
•N/A
Related Programming
• FF4 (FF Key Programming): FF Key Assignments
• FF1-0-24: Voice Mail Transfer ID Code
Considerations
• The VM/TRF key can be assigned to any key phone, DSS/72 or EM/24.  The VM/TRF key 
cannot be assigned to a one-touch key.
• The VM/TRF key can be used to transfer intercom as well as CO calls to a voice mailbox.
• The Voice Mail Transfer ID codes are assigned in the Maintenance Programming section. Up to 
ten digits can be stored. 
• The system responds to key operations during the transfer in the following ways:
•   Pressing the FLASH key cancels the VM/TRF and returns intercom dial tone to the 
user.  When the VM/TRF is cancelled, the incoming call is still connected but is on 
hold.
•   If a valid key (CO key or second DSS key, for example) is pressed, the VM/TRF is 
cancelled and the operation invoked by the key is performed.
•   If an invalid key (REDIAL, for example) is pressed, the VM/TRF is cancelled, and the 
user receives busy tone.
• Once VM/TRF is pressed, the user can dial up to 10 digits before completing the transfer.
• If a user begins to perform the voice mail transfer and the extension cannot hold a call (one call is 
already on non-appearance hold, for example), the system will keep the call in the talk state and 
will not allow the voice mail transfer to be initiated.
• If the VM/TRF key stores a number other than a voice mail extension number, the system does 
not send DSS/BLF information or the extension number that is dialed after pressing VM/TRF. 
						

							576-13-700 DBS 576 (USA), Revised 6/11/98 73
Chapter 4. User Maintenance
This chapter contains detailed descriptions of the following System maintenance topics and features: 
Topic Page
Introduction 74
About User Programming 74
Set System Date/Time/Day 75
Set Personal Speed Dial Numbers 76
Set Personal Speed Dial Names 77
Set System Speed Dial Numbers 82
Set System Speed Dial Names 83
Set System Speed Dial Index 84
Set Extension Names 86
Set Verified Account Codes 87
Set Call-Forward ID Codes for Voice Mail 89
Set Message Key ID Code 90
Set Mode Schedule 91
Set Special Day Mode 93
Set Exception Day Mode 99
Set Day of Week Mode 101
Set Walking TRS Codes 103
Set Call Forward Busy Destination Extension 104
Set Call Forward No Answer Destination Extension 105
Set Caller ID Logging Extensions 106 
						

							74 DBS 576 (USA), Revised 6/11/98 576-13-700
Chapter 4. User Maintenance Section 700 - Operation
Introduction
User Maintenance provides several items that can be adjusted by the end user of the telephone system. 
The telephone system dealer is not required to make these changes. These items include settings for:
• Date and Time - including date, time, and day of week
• Personal Speed Dial (PSD) Assignment - including PSD number and name
• System Speed Dial (SSD) Assignment - including SSD number and name
• Extension name 
• Verified Account code
• Call Forward ID code
• Message Key ID code
• Walking TRS Code
• TRF of CFID
• CID Logging Ext
• System mode. You can set the System to handle incoming calls, outbound call routing, and 
built-in voice mail call messages differently depending upon whether the system is in Day 
mode, Day 2 mode, or Night mode. With User Maintenance, you can program the System for 
mode schedule, mode schedule for special day, mode schedule for exception days, and day of 
the month patterns.
About User Programming
User Maintenance requires a Digital Display Key Telephone assigned to a Class of Service (COS) 
that allows User Maintenance. 
The procedures in the following sections describe the basic steps used for modifying parameters. 
However, there are many alternative ways to view and modify the parameters using special keys and 
procedures. Some of the more advanced keys include:
REDIAL (At menu level) clears an entry
(At data entry) retrieves the last entry setting
FLASH  (At menu level) ignored
(At data entry) clears setting
ON/OFF  Begins programming log-in or exits programming
HOLD  (At menu level) moves toward data entry level within the same address
(At data entry) saves the displayed setting and moves to the next setting
PROG  Moves to the main menu
CONFMoves to the first data setting
AUTOBacks out of the address menu levels
Menu Ignored
PREV(At menu level) moves to the previous screen
(At data entry) ignored
NEXT(At menu level) moves to the next screen
(At data entry) ignored
VOLUME (
) Scrolls through the same address level (ascending)
VOLUME () Scrolls through the same address level (descending)
FF1Moves to Personal Speed Dial (PSD) Assignment menu
FF2Moves to System Speed Dial (SSD) Assignment menu
FF3Moves to Extension Name menu
FF4Moves to Verified ID Code menu
FF5Moves to Call Forward ID Code menu
FF6Moves to Message Key ID Code menu
FF7Moves to System Mode menu 
						

							Section 700 - Operation Chapter 4. User Maintenance
576-13-700 DBS 576 (USA), Revised 6/11/98  75
Note:Once in a data entry level, you must either enter an acceptable value or restore the previous 
value before proceeding. For instance, if you change an entry to an unacceptable value and then press 
FF1
 to move to the PSD Assignment menu, you will not be able to proceed. You must first enter an 
acceptable value.
Operation
To enter User Maintenance mode: 
Note:Your extension’s Class of Service must be properly set to allow User Maintenance access. 
Also, only one user may enter User Maintenance or System Programming at a time.
Set System Date/Time/Day
Description
The System allows you to change the date, time, and day of week. When setting the time, you can 
specify 12 or 24 hour format.
Operation
To change the system date, time, and day of week:
Action Result
1.   At a telephone with a COS that allows user login, press the 
ON/OFF 
key.  
2.   Press the PROG
 key.   
3.   Press the *
 key twice (*
 *
).   
4.   Press the CONF
 key.  81-
  User MAINT 
displays
Action Result
1.   If not already in User Maintenance mode, enter User Main-
tenance mode. (See “To enter User Maintenance mode:”  on 
page 75.)  81-
  User MAINT 
displays
2.   At the 81
 level, enter 000
.  
3.   Press the HOLD
 key.  0  :YYMMDD
  Date 
displays
4.   Enter the year (two characters), month (two characters), and 
day (two characters).
Note:
 To clear an entry or existing data, press the FLASH
 
key.  
5.   Press the HOLD
 key.   1:HHMM
 
  Time
 displays 
						

							76 DBS 576 (USA), Revised 6/11/98 576-13-700
Chapter 4. User Maintenance Section 700 - Operation
Hardware Requirements
•N/A
Related Programming
•N/A
Considerations
•N/A
Set Personal Speed Dial Numbers
Description
For a description of Personal Speed Dial (PSD), see “Personal Speed Dial” on page 179 for a Digital 
Key Telephone, “Personal Speed Dial” on page 238 for a Digital Single Line Telephone (DSLT), and 
“Personal Speed Dial” on page 282 for a Single Line Telephone (SLT).
Operation
To set PSD numbers:
6.   Enter the hour (two characters) and minute (two characters).
Note:
 To clear an entry or existing data, press the FLASH
 
key.  
7.   Press the HOLD
 key.
  2:
  
Da
y of the Week displays
8.   Enter the day of week where:
1
 = Mon, 2
 = Tues., 3
 = Wed., 4
 = Thurs., 5
 = Fri., 6
 = Sat., 
0 
= Sun.
Note:
 To clear an entry or existing data, press the FLASH
 
key.  
9.   Press the HOLD
 key to store the entry.   
10.   To return to the top menu level (81
), press the PROG
 key. 
OR...
To exit the User Maintenance mode, press the ON/OFF
 
key.   81-
  
User MAINT displays
OR...
  ON/OFF
 LED goes off
Action Result
1.   If not already in User Maintenance mode, enter User Main-
tenance mode. (See “To enter User Maintenance mode:”  on 
page 75.)  81-
  
User MAINT displays
2.   At the 81
 level, enter 01
.  
Action Result 
						

							Section 700 - Operation Chapter 4. User Maintenance
576-13-700 DBS 576 (USA), Revised 6/11/98  77
Hardware Requirements
•N/A
Related Programming
•N/A
Considerations
•N/A
Set Personal Speed Dial Names
Description
For a description of Personal Speed Dial (PSD), see “Personal Speed Dial” on page 179 for a Digital 
Key Telephone, “Personal Speed Dial” on page 238 for a Digital Single Line Telephone (DSLT), and 
“Personal Speed Dial” on page 282 for a Single Line Telephone (SLT).
3.   Press the HOLD
 key.
  8101-
  
PSD Assi
gnment displays
4.   Press the HOLD
 key.    
0 : 
  
PSD Number displays
5.   Press the HOLD
 key.   
EXT Number displays
6.   Dial the extension number.   
7.   Press the HOLD
 key.   
Enter PSD # XXX displays (where 
XXX = dialed extension number)
8.   Enter the PSD bin number (80
-99
).   
9.   Press the HOLD
 key.   
YYY ZZ displays (where XXX 
= extension number, YYY = assigned 
name, and ZZ = PSD bin number)
10.   Enter the PSD digits to be dialed.
Note:
 To clear an entry or existing data, press the FLASH
 
key.  
11.   Press the HOLD
 key to store the entry.   Next PSD bin number displays
12.   To set additional PSD numbers, press the volume up and 
down key or press the HOLD
 key to move to the desired 
PSD bin number.  Desired PSD bin number displays
13.   Repeat steps 10-12 until all PSD numbers are entered.   
14.   To return to the top menu level (81
), press the PROG
 key.
OR...
To exit the User Maintenance mode, press the ON/OFF
 
key.   81-
  
User MAINT displays
  OR...
  ON/OFF
 LED goes off
Action Result 
						

							78 DBS 576 (USA), Revised 6/11/98 576-13-700
Chapter 4. User Maintenance Section 700 - Operation
Operation
To set PSD names using either a large-display or small-display phone:
Action Result
1.   If not already in User Maintenance mode, enter User Main-
tenance mode. (See “To enter User Maintenance mode:”  on 
page 75.)  81-
  
User MAINT displays
2.   At the 81
 level, enter 01
.  
3.   Press the HOLD
 key.
  8101-
  
PSD Assignment displays
4.   Enter 1
.  
5.   Press the HOLD
 key.   
1 : 
  
PSD Name displays
6.   Press the HOLD
 key.   
EXT Number displays
7.   Dial the extension number.   
8.   Press the HOLD
 key.   
Enter PSD # XXX displays (where 
XXX = dialed extension number)
9.   Enter the PSD bin number (80
-99
).   
10.   Press the HOLD
 key.   
A B C D E F PXX displays (where 
PXX = PSD number)
11.   Enter the PSD name:
•   If using a large-display phone
, press the soft key next 
to the desired row of letters. (See Example 1 on page 
79.)
•   If using a small-display phone
 press the appropriate 
one-touch key. (See Example 2 on page 80.)
Note: 
Press the FLASH
 key to clear any existing data.  
12.   Use the bottom row of FF keys to select a single letter. 
•   See Example 1. Large-display phone on page 79.
•   See Example 2. Small-display phone on page 80.
Notes:
•   Press the *
 key to erase a single entry.
•   Press the #
 key to enter a space.  
13.   Repeat steps 11-12 as many times as necessary to enter the 
desired speed dial name.
Note: 
Press the FLASH
 key to clear the entire entry.  
14.   Press the HOLD
 key to store the entry.   Next PSD bin number displays
15.   To set additional PSD names, press the volume up and 
down key or press the HOLD
 key to move to the desired 
PSD.  Desired PSD bin number displays
16.   Repeat steps 11-15 until all PSD names are entered.    
						

							Section 700 - Operation Chapter 4. User Maintenance
576-13-700 DBS 576 (USA), Revised 6/11/98  79
Hardware Requirements
•N/A
Related Programming
•N/A
Considerations
•N/A
Example 1. Large-display phone
To enter D:
a.  Press the first soft key on the top left.
b.  Press the fourth FF key from the left on the bottom row.
To enter o:
a.  Press the third soft key from the top right.
17.   Press the AUTO
 key to exit the PSD name entry mode.   Enter PSD # XXX
 displays (where 
XXX = extension number)
18.   To return to the top menu level (81
), press the PROG
 key. 
OR...
To exit the User Maintenance mode, press the ON/OFF
 
key.   81-
  User MAINT 
displays
  OR...
  ON/OFF
 LED goes off
Action Result 
						

							80 DBS 576 (USA), Revised 6/11/98 576-13-700
Chapter 4. User Maintenance Section 700 - Operation
b.  Press the third FF key from the left on the bottom row.
Example 2. Small-display phone
Refer to the following diagram to determine which one-touch key to press.
To enter D:
a.  Press the first one-touch key from the left on the bottom row.
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