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Panasonic Digital Business System 576 Technical Manual

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    							Section 700 - Operation Chapter 7. SLT Features
    576-13-700 DBS 576 (USA), Revised 6/11/98  281
    • Only one page may be performed at a time. If you attempt to make a page while another 
    extension is paging, you will receive a busy signal unless your system allows Paging Override.
    Reset Call
    CPC-96, CPC-288, and CPC-576 Version 1.0
    Description
    If you dial a busy extension, the System allows you to quickly dial another extension by simply 
    pressing the last digit of the new extension number.
    Operation
    To use Reset Call to dial another extension (after a busy extension):
    Example: You dial extension 213, but it is busy. To dial extension 214, enter 4.
    Hardware Requirements
    •N/A
    Related Programming
    • FF1-2: Dial Plan
    Considerations
    • The second extension called using the Reset Call feature must have the same number of digits as 
    the first extension.
    Speed Dialing
    CPC-96, CPC-288, and CPC-576 Version 1.0
    Description
    The System supports the following speed dial features:
    • Personal Speed Dial (PSD) 
    • System Speed Dial (SSD)
    • Speed Dial Linking
    • Speed Dial Name AssignmentAction Result
    1.   Lift the handset. Intercom dial tone
    2.   Dial an extension. Busy tone
    3.   Enter the last digit of the next extension. 
    						
    							282 DBS 576 (USA), Revised 6/11/98 576-13-700
    Chapter 7. SLT Features Section 700 - Operation
    Personal Speed Dial
    You can store frequently called numbers using the PSD feature. Up to 20 PSD numbers can be stored 
    in PSD bins numbered 80-99. 
    Operation
    To assign PSD numbers:
    To dial a PSD number by entering the speed dial bin number:
    To delete a PSD number:
    Hardware Requirements
    •N/A
    Related Programming
    •N/AAction Result
    1.   Lift the handset. Intercom dial tone
    2.    Enter the Speed Dial Set/Clear code (default = 710
    ).
    3.   Enter the PSD bin number (80-99
    ).
    4.   Dial the number.
    5.   Press the *
     key.
    6.   Replace the handset.
    Action Result
    1.   Lift the handset. Intercom dial tone
    2.   If necessary, access an outside line. Outside dial tone
    3.   Enter the Speed Dial Originate code (default = 80
    ).
    4.   Enter the PSD bin number (80-99
    ).
    5.   Complete the call and replace the handset.
    Action Result
    1.   Lift the handset. Intercom dial tone
    2.    Enter the Speed Dial Set/Clear code (default = 710
    ).
    3.   Enter the PSD bin number (80-99
    ).
    4.   Press the *
     key.
    5.   Complete the call and replace the handset. 
    						
    							Section 700 - Operation Chapter 7. SLT Features
    576-13-700 DBS 576 (USA), Revised 6/11/98  283
    Considerations
    • Storing a new number erases any previously stored data.
    • Speed Dial numbers can contain up to 24 characters.
    • Single Line Telephone SLT can only enter 0, 1-9, *, and #. If a pause, MCO code, intercom level, 
    Dial Pulse (DP) - Dual Tone Multifrequency (DTMF) code, or SSD code needs to be 
    programmed, use User Maintenance to program the speed dial.
    System Speed Dial
    You can store frequently called numbers using the SSD feature. Either 80 or 800 SSD numbers can be 
    programmed, depending on how the System is configured. In an 80 SSD-number system, the SSD 
    numbers are stored in bins 00-79. In 800 SSD-number systems, the SSD numbers are stored in bins 
    000-799. 
    Operation
    To assign SSD numbers:
    To dial an SSD number by entering the speed dial bin number:
    To delete an SSD number:Action Result
    1.   Lift the handset. Intercom dial tone
    2.   Enter the Speed Dial Set/Clear code (default = 710
    ).
    3.   Enter the SSD bin number (00
    -79
     or 000
    -799
    ).
    4.   Dial the phone number.
    5.   Press the *
     key.
    6.   Replace the handset.
    Action Result
    1.   Lift the handset. Intercom dial tone
    2.   If necessary, access an outside line. Outside dial tone
    3.   Enter the Speed Dial Originate code (default = 80
    ).
    4.   Enter the SSD bin number (00
    -79
     or 000
    -799
    ).
    5.   Complete the call and replace the handset.
    Action Result
    1.   Lift the handset. Intercom dial tone
    2.   Enter the Speed Dial Set/Clear code (default = 710
    ).
    3.   Enter the SSD bin number (00
    -79
     or 000
    -799
    ). 
    						
    							284 DBS 576 (USA), Revised 6/11/98 576-13-700
    Chapter 7. SLT Features Section 700 - Operation
    Hardware Requirements
    •N/A
    Related Programming
    • FF1-0-15, 16, & 17 SSD Blocks
    • FF1-0-02 SSD Digits
    • FF1-0-03 Extension COS (SSD Assignment)
    • FF8-1-02: SSD Number
    • FF8-1-02: SSD Name
    Considerations
    • The system can be programmed to allow SSD Numbers to override toll restrictions.
    Speed Dial Linking
    You can automatically link together up to 6 SSD numbers in 1 PSD bin to handle telephone numbers 
    longer than 24 characters. 
    Alternatively, any combination of PSDs and SSDs can be manually linked together by pressing the 
    keys in the desired sequence. This can be useful for prepending account codes or long distance carrier 
    access codes, etc.
    Operation
    To use a PSD that links multiple SSDs:
    Hardware Requirements
    •N/A
    Related Programming
    •N/A
    Considerations
    •N/A
    4.   Press the *
     key.
    5.   Replace the handset.
    Action Result
    1.   Lift the handset.
    1.   If necessary, access an outside line. Outside dial tone
    2.   Enter the Speed Dial Originate code (default = 80
    ).
    3.   Enter the desired PSD bin number (80
    -99
    ).
    4.   Complete the call and replace the handset.
    Action Result 
    						
    							Section 700 - Operation Chapter 7. SLT Features
    576-13-700 DBS 576 (USA), Revised 6/11/98  285
    Timed Reminder Call
    CPC-96, CPC-288, and CPC-576 Version 1.0
    Description
    Your telephone can act as an alarm clock with the Timed Reminder Call feature.
    Operation
    To set the Timed Reminder Call feature:
    To cancel the Timed Reminder Call feature:
    Hardware Requirements
    •N/A
    Related Programming
    •N/A
    Considerations
    • An alarm tone (default = 60 seconds) will be issued at the specified time.
    • An extension can have only one Reminder Call set at a time.
    • To change the Reminder Call, simply enter a new time.
    • If the extension is in use when the reminder call is scheduled, the reminder call is issued 3 
    minutes later.Action Result
    1.   Lift the handset. Intercom dial tone
    2.   Enter the Timed Reminder Set code (default = 
    *31).
    3.   Enter the time you want the Timed Reminder Call to sound. 
    (Enter the time in 24-hour format. For example, 
    0100 for 1 
    AM, 
    1300 for 1 PM).
    4.   Replace the handset.
    Action Result
    1.   Lift the handset. Intercom dial tone
    2.   Enter the Timed Reminder Cancel code (default = 
    *39).
    3.   Replace the handset. 
    						
    							286 DBS 576 (USA), Revised 6/11/98 576-13-700
    Chapter 7. SLT Features Section 700 - Operation
    Trunk Access
    CPC-96, CPC-288, and CPC-576 Version 1.0
    Description
    The System supports the following ways to seize an idle trunk to make an outside call:
    • Direct Trunk Access
    • MCO Trunk Access
    Direct Trunk Access
    Extensions can seize a specific trunk for outgoing calls. Extensions can also use Direct Trunk Access 
    to test trunks or to access data trunks.
    Operation
    To use Direct Trunk Access:
    Hardware Requirements
    •N/A
    Related Programming
    • FF1-0-03: Extension COS (Direct Trunk Access)
    • FF3: Extension COS
    Considerations
    •N/A
    MCO Trunk Access
    The System supports up to 5 MCO groups for each MCO tenant group. You can seize an idle trunk 
    from the MCO trunk group by entering the MCO access code.Action Result
    1.   Lift the handset.
    2.   Enter the Direct Trunk Access code (default = 
    88).
    3.   Enter the desired trunk number. Outside dial tone
    4.   Dial the phone number. 
    						
    							Section 700 - Operation Chapter 7. SLT Features
    576-13-700 DBS 576 (USA), Revised 6/11/98  287
    Operation
    To seize an idle trunk:
    Hardware Requirements
    •N/A
    Related Programming
    • FF1: MCO Access 
    • FF5-2: MCO Trunk Group (Outbound)
    • FF7: ARS/TRS
    Considerations
    • The System supports up to 576 outside lines in a six-cabinet configuration. These lines can be 
    divided into 99 different trunk groups.
    • Each trunk group can support up to 50 outside lines.
    • Each MCO Tenant Group can have up to 5 MCO trunk access codes. System defaults for MCO 
    trunk access codes are displayed in the following table.
    • MCO1 can have up to 5 trunk groups assigned by the Advanced Trunk Group feature.
    • MCO1 access code is used for Automatic Route Selection (ARS) access code.
    Table 16. MCO Trunk Access CodesAction Result
    1.   Lift the handset. Intercom dial tone
    2.   Enter the desired trunk access number (9
     or 81
    -84
    ). (See 
    Table 16 on page 287.)Outside dial tone
    3.   Dial the phone number.
    MCO Group Trunk Access Code
    MCO1  9
    MCO2 81
    MCO3 82
    MCO4 83
    MCO5 84 
    						
    							288 DBS 576 (USA), Revised 6/11/98 576-13-700
    Chapter 7. SLT Features Section 700 - Operation
    Trunk Queuing
    CPC-96, CPC-288, and CPC-576 Version 1.0
    Description
    When you try to originate a call by MCO (enter 
    9) and all outside lines in a trunk group are busy, the 
    System can call you when a line becomes free. Simply pick up the handset and dial the telephone 
    number when the Trunk Callback alert tone rings.
    Operation
    To set Trunk Queuing:
    To respond to the Trunk Callback alert tone:
    Hardware Requirements
    •N/A
    Related Programming
    • FF1-2: Dial Plan
    • FF1-0-03: Extension COS (Trunk Queuing)
    • FF3: Extension COS
    Considerations
    • Response to the Trunk Callback must be within 15 seconds or Trunk Queuing will be canceled.
    • The Trunk Queuing feature may also be used if you hear a busy tone when trying to make a call 
    using the MCO Trunk Access feature. Action Result
    1.   Lift the handset. Intercom dial tone
    2.   Enter a trunk access code. Busy tone
    3.   Enter the Callback Request code (default = 
    3).
    4.   Replace the handset.
    5.   Wait for the Trunk Callback alert tone.
    Action Result
    1.   Lift the handset. Outside dial tone 
    						
    							Section 700 - Operation Chapter 7. SLT Features
    576-13-700 DBS 576 (USA), Revised 6/11/98  289
    Walking TRS Class of Service
    Walking TRS Class of Service allows an extension user to “carry” his or her toll restrictions to another 
    phone.
    Before the Walking TRS Class of Service feature can be used, a Walking Class of Service code must 
    be entered at your extension before using dialing privileges at another extension.
    Operation
    To use a Walking Class of Service code:
    Hardware Requirements
    •N/A
    Related Programming
    • FF8-1-08: Walking Class of Service Code
    Considerations
    • The same Walking Class of Service code can be used on more than one extension.
    • Walking Class of Service mode is kept until the user goes on-hook.
    • ARS and TRS dialing privileges follow the Walking Class of Service.
    • Before entering a new Walking COS code, you must first clear the existing code.
    • When Walking COS is used, Wxxxx (where xxxx is the user’s extension number) appears in 
    SMDR.
    Action Result
    1.   Lift the handset or press the ON/OFF
     key of an extension 
    other than your own.Intercom dial tone
    2.   Enter 87
    .
    3.   Dial your extension number.
    4.   Enter your Walking Class of Service code (0001
    -9999
    )
    5.   Enter a trunk access code (9
     or 81
    -84
    )
    6.   Dial the phone number. Walking Class of Service remains in 
    effect until you replace the handset.
    7.   Replace the handset or press the ON/OFF
     key. 
    						
    							290 DBS 576 (USA), Revised 6/11/98 576-13-700
    Chapter 7. SLT Features Section 700 - Operation 
    						
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