Panasonic Digital Business System 576 Technical Manual
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Section 700 - Operation Chapter 7. SLT Features 576-13-700 DBS 576 (USA), Revised 6/11/98 281 • Only one page may be performed at a time. If you attempt to make a page while another extension is paging, you will receive a busy signal unless your system allows Paging Override. Reset Call CPC-96, CPC-288, and CPC-576 Version 1.0 Description If you dial a busy extension, the System allows you to quickly dial another extension by simply pressing the last digit of the new extension number. Operation To use Reset Call to dial another extension (after a busy extension): Example: You dial extension 213, but it is busy. To dial extension 214, enter 4. Hardware Requirements •N/A Related Programming • FF1-2: Dial Plan Considerations • The second extension called using the Reset Call feature must have the same number of digits as the first extension. Speed Dialing CPC-96, CPC-288, and CPC-576 Version 1.0 Description The System supports the following speed dial features: • Personal Speed Dial (PSD) • System Speed Dial (SSD) • Speed Dial Linking • Speed Dial Name AssignmentAction Result 1. Lift the handset. Intercom dial tone 2. Dial an extension. Busy tone 3. Enter the last digit of the next extension.
282 DBS 576 (USA), Revised 6/11/98 576-13-700 Chapter 7. SLT Features Section 700 - Operation Personal Speed Dial You can store frequently called numbers using the PSD feature. Up to 20 PSD numbers can be stored in PSD bins numbered 80-99. Operation To assign PSD numbers: To dial a PSD number by entering the speed dial bin number: To delete a PSD number: Hardware Requirements •N/A Related Programming •N/AAction Result 1. Lift the handset. Intercom dial tone 2. Enter the Speed Dial Set/Clear code (default = 710 ). 3. Enter the PSD bin number (80-99 ). 4. Dial the number. 5. Press the * key. 6. Replace the handset. Action Result 1. Lift the handset. Intercom dial tone 2. If necessary, access an outside line. Outside dial tone 3. Enter the Speed Dial Originate code (default = 80 ). 4. Enter the PSD bin number (80-99 ). 5. Complete the call and replace the handset. Action Result 1. Lift the handset. Intercom dial tone 2. Enter the Speed Dial Set/Clear code (default = 710 ). 3. Enter the PSD bin number (80-99 ). 4. Press the * key. 5. Complete the call and replace the handset.
Section 700 - Operation Chapter 7. SLT Features 576-13-700 DBS 576 (USA), Revised 6/11/98 283 Considerations • Storing a new number erases any previously stored data. • Speed Dial numbers can contain up to 24 characters. • Single Line Telephone SLT can only enter 0, 1-9, *, and #. If a pause, MCO code, intercom level, Dial Pulse (DP) - Dual Tone Multifrequency (DTMF) code, or SSD code needs to be programmed, use User Maintenance to program the speed dial. System Speed Dial You can store frequently called numbers using the SSD feature. Either 80 or 800 SSD numbers can be programmed, depending on how the System is configured. In an 80 SSD-number system, the SSD numbers are stored in bins 00-79. In 800 SSD-number systems, the SSD numbers are stored in bins 000-799. Operation To assign SSD numbers: To dial an SSD number by entering the speed dial bin number: To delete an SSD number:Action Result 1. Lift the handset. Intercom dial tone 2. Enter the Speed Dial Set/Clear code (default = 710 ). 3. Enter the SSD bin number (00 -79 or 000 -799 ). 4. Dial the phone number. 5. Press the * key. 6. Replace the handset. Action Result 1. Lift the handset. Intercom dial tone 2. If necessary, access an outside line. Outside dial tone 3. Enter the Speed Dial Originate code (default = 80 ). 4. Enter the SSD bin number (00 -79 or 000 -799 ). 5. Complete the call and replace the handset. Action Result 1. Lift the handset. Intercom dial tone 2. Enter the Speed Dial Set/Clear code (default = 710 ). 3. Enter the SSD bin number (00 -79 or 000 -799 ).
284 DBS 576 (USA), Revised 6/11/98 576-13-700 Chapter 7. SLT Features Section 700 - Operation Hardware Requirements •N/A Related Programming • FF1-0-15, 16, & 17 SSD Blocks • FF1-0-02 SSD Digits • FF1-0-03 Extension COS (SSD Assignment) • FF8-1-02: SSD Number • FF8-1-02: SSD Name Considerations • The system can be programmed to allow SSD Numbers to override toll restrictions. Speed Dial Linking You can automatically link together up to 6 SSD numbers in 1 PSD bin to handle telephone numbers longer than 24 characters. Alternatively, any combination of PSDs and SSDs can be manually linked together by pressing the keys in the desired sequence. This can be useful for prepending account codes or long distance carrier access codes, etc. Operation To use a PSD that links multiple SSDs: Hardware Requirements •N/A Related Programming •N/A Considerations •N/A 4. Press the * key. 5. Replace the handset. Action Result 1. Lift the handset. 1. If necessary, access an outside line. Outside dial tone 2. Enter the Speed Dial Originate code (default = 80 ). 3. Enter the desired PSD bin number (80 -99 ). 4. Complete the call and replace the handset. Action Result
Section 700 - Operation Chapter 7. SLT Features 576-13-700 DBS 576 (USA), Revised 6/11/98 285 Timed Reminder Call CPC-96, CPC-288, and CPC-576 Version 1.0 Description Your telephone can act as an alarm clock with the Timed Reminder Call feature. Operation To set the Timed Reminder Call feature: To cancel the Timed Reminder Call feature: Hardware Requirements •N/A Related Programming •N/A Considerations • An alarm tone (default = 60 seconds) will be issued at the specified time. • An extension can have only one Reminder Call set at a time. • To change the Reminder Call, simply enter a new time. • If the extension is in use when the reminder call is scheduled, the reminder call is issued 3 minutes later.Action Result 1. Lift the handset. Intercom dial tone 2. Enter the Timed Reminder Set code (default = *31). 3. Enter the time you want the Timed Reminder Call to sound. (Enter the time in 24-hour format. For example, 0100 for 1 AM, 1300 for 1 PM). 4. Replace the handset. Action Result 1. Lift the handset. Intercom dial tone 2. Enter the Timed Reminder Cancel code (default = *39). 3. Replace the handset.
286 DBS 576 (USA), Revised 6/11/98 576-13-700 Chapter 7. SLT Features Section 700 - Operation Trunk Access CPC-96, CPC-288, and CPC-576 Version 1.0 Description The System supports the following ways to seize an idle trunk to make an outside call: • Direct Trunk Access • MCO Trunk Access Direct Trunk Access Extensions can seize a specific trunk for outgoing calls. Extensions can also use Direct Trunk Access to test trunks or to access data trunks. Operation To use Direct Trunk Access: Hardware Requirements •N/A Related Programming • FF1-0-03: Extension COS (Direct Trunk Access) • FF3: Extension COS Considerations •N/A MCO Trunk Access The System supports up to 5 MCO groups for each MCO tenant group. You can seize an idle trunk from the MCO trunk group by entering the MCO access code.Action Result 1. Lift the handset. 2. Enter the Direct Trunk Access code (default = 88). 3. Enter the desired trunk number. Outside dial tone 4. Dial the phone number.
Section 700 - Operation Chapter 7. SLT Features 576-13-700 DBS 576 (USA), Revised 6/11/98 287 Operation To seize an idle trunk: Hardware Requirements •N/A Related Programming • FF1: MCO Access • FF5-2: MCO Trunk Group (Outbound) • FF7: ARS/TRS Considerations • The System supports up to 576 outside lines in a six-cabinet configuration. These lines can be divided into 99 different trunk groups. • Each trunk group can support up to 50 outside lines. • Each MCO Tenant Group can have up to 5 MCO trunk access codes. System defaults for MCO trunk access codes are displayed in the following table. • MCO1 can have up to 5 trunk groups assigned by the Advanced Trunk Group feature. • MCO1 access code is used for Automatic Route Selection (ARS) access code. Table 16. MCO Trunk Access CodesAction Result 1. Lift the handset. Intercom dial tone 2. Enter the desired trunk access number (9 or 81 -84 ). (See Table 16 on page 287.)Outside dial tone 3. Dial the phone number. MCO Group Trunk Access Code MCO1 9 MCO2 81 MCO3 82 MCO4 83 MCO5 84
288 DBS 576 (USA), Revised 6/11/98 576-13-700 Chapter 7. SLT Features Section 700 - Operation Trunk Queuing CPC-96, CPC-288, and CPC-576 Version 1.0 Description When you try to originate a call by MCO (enter 9) and all outside lines in a trunk group are busy, the System can call you when a line becomes free. Simply pick up the handset and dial the telephone number when the Trunk Callback alert tone rings. Operation To set Trunk Queuing: To respond to the Trunk Callback alert tone: Hardware Requirements •N/A Related Programming • FF1-2: Dial Plan • FF1-0-03: Extension COS (Trunk Queuing) • FF3: Extension COS Considerations • Response to the Trunk Callback must be within 15 seconds or Trunk Queuing will be canceled. • The Trunk Queuing feature may also be used if you hear a busy tone when trying to make a call using the MCO Trunk Access feature. Action Result 1. Lift the handset. Intercom dial tone 2. Enter a trunk access code. Busy tone 3. Enter the Callback Request code (default = 3). 4. Replace the handset. 5. Wait for the Trunk Callback alert tone. Action Result 1. Lift the handset. Outside dial tone
Section 700 - Operation Chapter 7. SLT Features 576-13-700 DBS 576 (USA), Revised 6/11/98 289 Walking TRS Class of Service Walking TRS Class of Service allows an extension user to “carry” his or her toll restrictions to another phone. Before the Walking TRS Class of Service feature can be used, a Walking Class of Service code must be entered at your extension before using dialing privileges at another extension. Operation To use a Walking Class of Service code: Hardware Requirements •N/A Related Programming • FF8-1-08: Walking Class of Service Code Considerations • The same Walking Class of Service code can be used on more than one extension. • Walking Class of Service mode is kept until the user goes on-hook. • ARS and TRS dialing privileges follow the Walking Class of Service. • Before entering a new Walking COS code, you must first clear the existing code. • When Walking COS is used, Wxxxx (where xxxx is the user’s extension number) appears in SMDR. Action Result 1. Lift the handset or press the ON/OFF key of an extension other than your own.Intercom dial tone 2. Enter 87 . 3. Dial your extension number. 4. Enter your Walking Class of Service code (0001 -9999 ) 5. Enter a trunk access code (9 or 81 -84 ) 6. Dial the phone number. Walking Class of Service remains in effect until you replace the handset. 7. Replace the handset or press the ON/OFF key.
290 DBS 576 (USA), Revised 6/11/98 576-13-700 Chapter 7. SLT Features Section 700 - Operation