Panasonic Digital Business System 576 Technical Manual

							Section 700 - Operation Chapter 5. Key Telephone Features
576-13-700 DBS 576 (USA), Revised 6/11/98  141
Related Programming
• FF1 0 01 0020 Caller ID Log Outgoing
• FF1 0 01 0021 Caller ID Log Control for Private or Out of Area
• FF8 1 10 Set Caller ID Logging Extensions
Considerations
• Caller ID is available ISDN PRI. 
• Caller ID circuit card must be installed and enabled. (See “Caller ID” on page 28).
• Caller ID is typically 10 digits. If the local calling area requires 7-digit dialing, the call log 
outdialing will not operate properly.
Camp-on (Call Waiting)
CPC-96, CPC-288, and CPC-576 All Versions
Description
If you dial a busy extension, you can camp onto that extension and send a Call Waiting signal to the 
called party. The called party then needs only to replace the handset and pick it up again to be 
automatically connected to the new call. The called party can also press the HOLD key to place the 
first call on hold and then answer the waiting call.
The System provides two types of call waiting: 
•Automatic Call Waiting: You do not need to enter a code to send the Call Waiting signal to 
the busy extension. You need only to remain on the line. 
•Manual Call Waiting: You must enter a code to send a Call Waiting signal to the busy 
extension.
Operation
To use Automatic Camp-on:
Action Result
1.   Lift the handset or press the ON/OFF
 key. Intercom dial tone
2.   Dial the extension number. •   
Wait XXX displays (where XXX = 
extension number/name)
•   Called party hears alert tone from the 
speaker. 
•   Calling party hears ringback tone
3.   Remain on the line until the called party answers. 
						

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Chapter 5. Key Telephone Features Section 700 - Operation
To use Manual Camp-on:
To answer a Camp-on (Call Waiting) signal:
Hardware Requirements
•N/A
Related Programming
• FF1-0-03: Extension COS (Manual Camp-on Send)
• FF1-0-03: Extension COS (Manual Camp-on Receive)
• FF1-2: Dial Plan
• FF3: Extension COS
• FF3-0: Auto Camp-on
Considerations
• You can transfer an outside call to a busy extension using Camp-on. See “To camp a call onto a 
busy extension:” on page 135.Action Result
1.   Lift the handset or press the ON/OFF
 key. Intercom dial tone
2.   Dial the extension number. Busy tone
3.   Enter the Camp-on (Call Waiting) code (default = 2
). •   Wait XXX
 displays (where XXX = 
extension number/name)
•   Called party hears alert tone from the 
speaker
•   Calling party hears ringback tone
4.   Remain on the line until the called party answers.
Action Result
1.   Replace the handset or press the ON/OFF
 key.
2.   Lift the handset or press the ON/OFF
 key again to be con-
nected to the waiting call.
OR....
Press the HOLD
 key.•   Current call placed on hold
•   Connected to waiting call 
						

							Section 700 - Operation Chapter 5. Key Telephone Features
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Conference Calls
CPC-96, CPC-288, and CPC-576 All Versions
Description
Conference Calls allow you to add another party to an existing conversation. With the standard 
system configuration, up to 3 parties can be included in a conference call at any one time. If the 
optional Conference Card is installed, up to 8 parties can participate in a conference call.
The System supports the following types of Conference Calls: 
• Three-Party Conferencing 
• Eight-Party Conferencing
Three-Party Conferencing
The System supports the following types of three-party conference calls:
• 3 extensions
• 2 extensions and 1 CO line
• 1 extension and 2 CO lines
Operation
To establish a 3-party conference call:
Hardware Requirements
•N/AAction Result
1.   While on a call, press the 
HOLD key or the line key of your 
current call.Extension number, outside line number, 
or name of held party displays
2.   Press a vacant CO key, enter a trunk access code, or dial the 
number of the extension you wish to add to the call.•   Outside dial tone (if trunk access code 
entered)
•   
CO #XXX displays (where XXX = line 
number)
3.   If you pressed an unlit line key in step 2, dial the number of 
the party you wish to add to the call. Otherwise, proceed to 
step 4.Dialed number displays
4.   Press the 
CONF key when your call is answered.
CNF1:CO XXX or 
EXT XXX and 
CNF2:CO YYY or 
EXT YYY displays 
(where XXX = first party and YYY = sec-
ond party)
5.   To drop out of the conference call, hang up.
6.   To release a conference member, press PROG + 1 to release 
conference member 1 or press PROG + 2 to release confer-
ence member 2. Note: The conference member numbers are 
shown on the display. 
						

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Chapter 5. Key Telephone Features Section 700 - Operation
Related Programming
• FF1-1: System Timers (Trunk to Trunk)
Considerations
•N/A
Eight-Party Conferencing
With the optional Conference Card installed, up to 8 parties can be included in a conference call. 
However, only one of the parties can be a CO line (i.e., 8 extensions or 7 extensions and 1 CO line).
Operation
To establish an eight-party conference call from the idle status:
To establish an eight-party conference call from your current call:
Hardware Requirements
Action Result
1.   Lift the handset or press the ON/OFF
 key. Intercom dial tone
2.   Enter the Eight-Party Conference code (default = 788
). Go 
to step 4.
3.   Press the HOLD
 key.
4.   Dial the number of the extension you wish to add to the call. 
Note: One outside party can be included.
5.   If you accessed an outside line in step 4, dial the number of 
the party you wish to add to the call. Otherwise, proceed to 
step 6.Dialed number displays
6.   Press the CONF
 key when your call is answered. Connected to the called party.
7.   To add additional parties to the call, repeat steps 3-6.
Action Result
1.   While on a call, press the HOLD
 key or the line key of your 
current call.Extension number, outside line number, 
or name of held party displays
2.   Enter the Eight-Party Conference code (default = 788
).
3.   Press the HOLD
 key.
4.   Dial the number of the extension you wish to add to the call.
Note: One outside party can be included.
5.   If you accessed an outside line in step 4, dial the number of 
the party you wish to add to the call. Otherwise, proceed to 
step 6.Dialed number displays
6.   Press the CONF
 key when your call is answered. Connected to called party
7.   To add additional parties to the call, repeat steps 3-6. 
						

							Section 700 - Operation Chapter 5. Key Telephone Features
576-13-700 DBS 576 (USA), Revised 6/11/98  145
•N/A
Related Programming
• FF1-0-03: Extension COS (8-Party Conference)
• FF3: Extension COS
Considerations
• A Conference Card (VB-44120) must be installed in the System in order to use Eight-Party 
Conferencing.
• If the originating party hangs up, the conference call will be disconnected. If any other party 
hangs up, the conference call will remain in progress.
Display Information
CPC-96, CPC-288, and CPC-576 All Versions
Description
Key telephones with a Liquid Crystal Display (LCD) reflect the following information:
• Day and time (in 12 or 24 hour format)
• Callback requests from other extensions
• Extension number
• Extension calling party name
• Extension called party status
• Trunk call duration
• Trunk number
• Trunk name
Display telephones can also display Personal Speed Dial (PSD) Directories, System Speed Dial (SSD) 
Directories, and Extension Directories, along with various other information such as the Set/Cancel 
status of different features and callback messages from other extensions.
Examples of 44-Series large and small-display phones are shown in the following illustrations. 
						

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Chapter 5. Key Telephone Features Section 700 - Operation
Large Display Phone
Figure 3.  Large Display Main Menu (shown in default idle condition)
You can easily access and use many telephone features by pressing the soft key next to the desired 
Main Menu item. These items include:
Personal Dial
Contains PSD numbers. To scroll through the PSD Directory, press the NEXT or PREV buttons 
located beneath the display.
• PSD speed dial numbers must be programmed before they will appear in the speed dial 
directory. For information on programming speed dial numbers, see “Speed Dialing” on page 
179.
System Dial
Contains SSD numbers. To scroll through the SSD Directory, press the NEXT or PREV button 
located beneath the display.
• SSD numbers must be programmed before they will appear in the speed dial directory. For 
information on programming speed dial numbers, see “Speed Dialing” on page 179.
Extension
Contains the Extension Directory (grouped alphabetically). To scroll through the Extension Directory, 
press the NEXT or PREV button located beneath the display.
Function System
Provides easy access to most key telephone features, such as Call Forwarding, Do-Not-Disturb 
(DND), Microphone Mute, Background Music, Call Pickup, Account Codes, Message Waiting / 
Callback, Headset On/Off, Extension Port confirmation, etc.
To scroll through the list of items, press the NEXT or PREV button located beneath the display.
Function Ext
Allows you to assign frequently used telephone features for easy access. Most items found under 
Function System can be assigned to the Function Ext area, in any order you desire. (For additional 
information, see Section 400 - Programming.) 
						

							Section 700 - Operation Chapter 5. Key Telephone Features
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Large-LCD Display During Idle
The large display telephone may optionally be set to return to a selected idle screen after the user goes 
on-hook. If the Large-LCD Display During Idle setting (FF3 0 BSSC 04 11 HOLD) is set to 1 (allow), 
after moving to the desired menu is displayed, the user may enter ON/OFF PROG ## ON/OFF to 
select the menu as the idle menu.
Small Display Phone
Figure 4.  Small Display Menu (shown in default idle condition)
The Mode key and End key on a small-display phone allow you to change the software mode of the 
display from Default (i.e., time and date) mode to Directory mode. While in Directory mode, you can 
view SSD and PSD Directories and Extension Directories. You can dial a speed dial number or 
extension by pressing the soft key next to the desired number. You can also use the soft keys to 
execute programmed system featues while in the Variable mode.
Notes:
• The MODE key allows you to switch the display from Default to Directory mode. The END 
key allows you to return the display to Default mode.
• The soft keys allow you to view speed dial and extension directories and to dial a speed dial 
number or extension while in the Directory mode.
• Speed dial numbers must be programmed before they will appear in the speed dial directory. 
For information on programming speed dial numbers, see “Speed Dialing” on page 179.
Variable Mode
Variable Mode allows you to use the soft keys to access programmed features while your phone is in 
the following states:
• During an intercom call
• During CO dial tone
• During a trunk call
• After dialing a busy extension
Note:Variable Mode features required system programming.
Changing the Display Contrast
You can adjust the display contrast by pressing the # + VOLUME (s or t) key while the phone is 
idle. 
						

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Chapter 5. Key Telephone Features Section 700 - Operation
Do-Not-Disturb 
CPC-96, CPC-288, and CPC-576 All Versions
Description
You can make an extension unavailable by activating the Do-Not-Disturb (DND) feature. When DND 
is activated, calls to that extension receive busy tone.
You can set or cancel DND from either your extension or from an alternate extension.
Operation
To set DND for your own extension:
Action Result
1.   Lift the handset or press the 
ON/OFF key. Intercom dial tone
2.   Enter the DND Set/Cancel code (default = 
720).
3.   Replace the handset or press the 
ON/OFF
 key. 
						

							Section 700 - Operation Chapter 5. Key Telephone Features
576-13-700 DBS 576 (USA), Revised 6/11/98  149
To cancel DND for your own extension:
To set DND for another extension:
To cancel DND for another extension:
Hardware Requirements
•N/A
Related Programming
• FF1-0-03: Extension COS (Manual DND Override Send)
• FF1-0-03: Extension COS (Forced DND Override)
• FF1-0-03: Extension COS (DND Set/Clear)
• FF1-0-03: Extension COS (DND Set/Clear Other)
• FF1-2: Dial Plan
• FF3: Extension COS
Considerations
• Forced DND override is available.
• DND override function is available by Busy Override code.Action Result
1.   Lift the handset or press the ON/OFF
 key. Intercom dial tone
2.   Enter the DND Set/Cancel code (default = 720
). •   DND/CD
 LED light goes off
•   DND Cleared
 displays
3.   Replace the handset or press the ON/OFF
 key.
Action Result
1.   Lift the handset or press the ON/OFF
 key. Intercom dial tone
2.   Enter the DND Set by Other Phone code (default = 740
).Enter DND EXT # 
displays
3.   Dial the extension number.DND Set 
displays on affected extension
4.   Replace the handset or press the ON/OFF 
key.
Action Result
1.   Lift the handset or press the ON/OFF
 key. Intercom dial tone
2.   Enter the DND Cancel by Other Phone code (default = 750
).Enter DND EXT #
 displays
3.   Dial the extension number.DND Cleared
 displays
4.   Replace the handset or press the ON/OFF
 key. 
						

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Chapter 5. Key Telephone Features Section 700 - Operation
DP to DTMF Signal Conversion
CPC-96, CPC-288, and CPC-576 All Versions
Description
Dial Pulse (DP) to Dual Tone Multifrequency (DTMF) Signal Conversion allows you to switch from 
DP to DTMF signaling when using a DP trunk. For instance, if you dial into a Voice Mail system 
using a DP trunk, you can switch to DTMF signaling to communicate with the Voice Mail system.
The System can automatically change DP to DTMF tones based on the incoming and outgoing timers.
Operation
To switch from DP to DTMF dialing:
Hardware Requirements
•N/A
Related Programming
• FF1: DTMF 
• FF2: DP to DTMF (Outgoing)
• FF2: DP to DTMF (Incoming)
Considerations
•N/A
DSS/72 Console
CPC-96, CPC-288, and CPC-576 All Versions
Description
The DSS/72 console is a 72-key console that can be attached to a key telephone. The 72 keys on the 
DSS/72 can be programmed as Direct Station Select (DSS) keys for internal lines.
In addition to providing direct station selection, the DSS keys also provide Busy Lamp Fields (BLFs) 
that allow you to monitor the status of other extensions. The LED lights red when the assigned 
extension is busy, and lights green when Call Forwarding or Do-Not-Disturb (DND) are activated.
For additional information, see “Flexible Function Keys” on page 152.
Hardware Requirements
• VB-44320
Related Programming
Action Result
1.   Press the 
* key or the 
# key.