Panasonic Digital Business System 576 Technical Manual

							Section 700 - Operation Chapter 6. DSLT Features
576-13-700 DBS 576 (USA), Revised 6/11/98  241
To delete an SSD number:
Hardware Requirements
•N/A
Related Programming
• FF1-0-15, 16, & 17 SSD Blocks
• FF1-0-02 SSD Digits
• FF1-0-03 Extension COS (SSD Assignment)
• FF8-1-02: SSD Number
• FF8-1-02: SSD Name
Considerations
• The system can be programmed to allow SSD Numbers to override toll restrictions.
Speed Dial Linking
You can automatically link together up to 5 SSD numbers in 1 PSD bin to handle telephone numbers 
longer than 24 characters. You can then dial the entire number by pressing the programmed PSD key 
or by entering the speed dial bin number.
Alternatively, any combination of PSDs and SSDs can be manually linked together by pressing the 
keys in the desired sequence. This can be useful for prepending account codes or long distance carrier 
access codes, etc.
Note:Before linking multiple SSD numbers to a PSD bin, the SSD bins must already have been 
programmed with the appropriate speed dial information.
Operation
To link multiple SSD numbers to a PSD bin:Action Result
1.   Lift the handset or press the ON/OFF
 key. Intercom dial tone
2.   Enter the Speed Dial Set/Clear code (default = 710
).
3.   Enter the SSD bin number (00
-79
 or -799
).
4.   Press the HOLD
 key.
5.   Replace the handset or press the ON/OFF
 key.
Action Result
1.   Determine the SSD bin numbers to be linked
2.   Lift the handset or press the ON/OFF
 key.
3.   Enter the Speed Dial Set/Clear code (default = 710
).
4.   Enter the PSD bin number (80
-99
).
5.   Press the AUTO
 key. 
						

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Chapter 6. DSLT Features Section 700 - Operation
To use a PSD that links multiple SSDs:
To manually link speed dials together:
Hardware Requirements
•N/A
Related Programming
•N/A
Considerations
•N/A
Timed Reminder Call
CPC-96, CPC-288, and CPC-576 Version 1.0
Description
Your telephone can act as an alarm clock with the Timed Reminder Call feature.
6.   Enter the SSD bin number (00
-79
 or 000
-799
) that contains 
the first part of the number to be called.
7.   Repeat steps 5-6 up to 5 more times for all additional SSDs 
to be dialed.
8.   Press the HOLD
 key when finished.
Action Result
1.   If necessary, select the trunk group (9
, 81
-8
). (Normally the 
trunk is selected by the speed dial numbers.)
2.   Press the AUTO
 key.
3.   Enter the PSD bin number (80
-99
).
Action Result
1.   Lift the handset or press the ON/OFF
 key. Intercom dial tone
2.   If necessary, access an outside line. Outside dial tone
3.   Press the AUTO
 key, then enter the PSD or SSD bin num-
ber.
4.   Press the AUTO
 key and enter the PSD or SSD codes to dial 
the parts of the phone number until it is completed.
Action Result 
						

							Section 700 - Operation Chapter 6. DSLT Features
576-13-700 DBS 576 (USA), Revised 6/11/98  243
Operation
To set the Timed Reminder Call feature:
To cancel the Timed Reminder Call feature:
Hardware Requirements
•N/A
Related Programming
•N/A
Considerations
• An alarm tone (default = 60 seconds) will be issued at the specified time.
• An extension can have only one Reminder Call set at a time.
• To change the Reminder Call, simply enter a new time.
• If the extension is in use when the reminder call is scheduled, the reminder call is issued 3 
minutes later.
Trunk Access
CPC-96, CPC-288, and CPC-576 Version 1.0
Description
The System supports the following ways to seize an idle trunk to make an outside call:
• Direct Trunk Access
• MCO Trunk AccessAction Result
1.   Lift the handset or press the ON/OFF
 key. Intercom dial tone
2.   Enter the Timed Reminder Set code (default = *31
).
3.   Enter the time you want the Timed Reminder Call to sound. 
(Enter the time in 24-hour format. For example, 0100
 for 1 
AM, 1300 
for 1 PM.)
4.   Replace the handset or press the ON/OFF
 key.
Action Result
1.   Lift the handset or press the ON/OFF
 key. Intercom dial tone
2.   Enter the Timed Reminder Cancel code (default = *39
).
3.   Replace the handset or press the ON/OFF
 key. 
						

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Chapter 6. DSLT Features Section 700 - Operation
Direct Trunk Access
Extensions can seize a specific trunk for outgoing calls. Extensions can also use Direct Trunk Access 
to test trunks or to access data trunks.
Operation
To use Direct Trunk Access:
Hardware Requirements
•N/A
Related Programming
• FF1-0-03: Extension COS (Direct Trunk Access)
• FF3: Extension COS
Considerations
•N/A
MCO Trunk Access
The System supports up to 5 MCO groups for each MCO tenant group. You can seize an idle trunk 
from the MCO trunk group by entering the MCO access code.
Operation
To seize an idle trunk:
Hardware Requirements
•N/A
Related Programming
• FF1: MCO AccessAction Result
1.   Lift the handset or press the ON/OFF
 key.
2.   Enter the Direct Trunk Access code (default = 88
).
3.   Enter the desired trunk number. Outside dial tone
4.   Dial the phone number.
Action Result
1.   Lift the handset or press the ON/OFF
 key. Intercom dial tone
2.   Enter the desired trunk access number (9
 or 81
-84
). (See 
Ta b l e  1 5 . )Outside dial tone
3.   Dial the phone number. 
						

							Section 700 - Operation Chapter 6. DSLT Features
576-13-700 DBS 576 (USA), Revised 6/11/98  245
• FF1-2: Dial Plan
• FF5-2: MCO Trunk Group (Outbound)
• FF7: ARS/TRS
Considerations
• The System supports up to 576 outside lines in a six-cabinet configuration. These lines can be 
divided into 99 different trunk groups.
• Each trunk group can support up to 50 outside lines.
• Each MCO Tenant Group can have up to 5 MCO trunk access codes. System defaults for MCO 
trunk access codes are displayed in the following table.
• MCO1 can have up to 5 trunk groups assigned by the Advanced Trunk Group feature.
• MCO1 access code is used for Automatic Route Selection (ARS) access code.
Table 15. MCO Trunk Access Codes
Trunk Queuing
CPC-96, CPC-288, and CPC-576 Version 1.0
Description
When you try to originate a call by MCO (enter 9) and all outside lines in a trunk group are busy, the 
System can call you when a line becomes free. Simply pick up the handset and dial the telephone 
number when the Trunk Callback alert tone rings.
Operation
To set Trunk Queuing:MCO Group Trunk Access Code
MCO1  9
MCO2 81
MCO3 82
MCO4 83
MCO5 84
Action Result
1.   Lift the handset or press the ON/OFF
 key. Intercom dial tone
2.   Enter a trunk access code (9
 or 81
-84
). Busy tone
3.   Enter the Callback Request code (default = 3
.)
4.   Press the ON/OFF
 key.
5.   Wait for the Trunk Callback alert tone. 
						

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Chapter 6. DSLT Features Section 700 - Operation
To respond to the Trunk Callback alert tone:
Hardware Requirements
•N/A
Related Programming
• FF1-2: Dial Plan
• FF1-0-03: Extension COS (Trunk Queuing)
• FF3: Extension COS
Considerations
• Response to the Trunk Callback must be within 15 seconds or Trunk Queuing will be canceled.
• The Trunk Queuing feature may also be used if you hear a busy tone when trying to make a call 
using the MCO Trunk Access feature. 
Walking TRS Class of Service
Walking TRS Class of Service allows an extension user to “carry” his or her toll restrictions to another 
phone.
Before the Walking TRS Class of Service feature can be used, a Walking Class of Service code must 
be entered at your extension before using dialing privileges at another extension.
Operation
To use a Walking Class of Service code:
Hardware Requirements
•N/AAction Result
1.   Lift the handset or press the ON/OFF
 key. Outside dial tone
Action Result
1.   Lift the handset or press the ON/OFF
 key of an extension 
other than your own.Intercom dial tone
2.   Enter 87
.
3.   Dial your extension number.
4.   Enter your Walking Class of Service code (0001
-9999
)
5.   Enter a trunk access code (9
 or 81
-84
)
6.   Dial the phone number. Walking Class of Service remains in 
effect until you replace the handset.
7.   Replace the handset or press the ON/OFF
 key. 
						

							Section 700 - Operation Chapter 6. DSLT Features
576-13-700 DBS 576 (USA), Revised 6/11/98  247
Related Programming
• FF8-1-08: Walking Class of Service Code
Considerations
• The same Walking Class of Service code can be used on more than one extension.
• Walking Class of Service mode is kept until the user goes on-hook.
• ARS and TRS dialing privileges follow the Walking Class of Service.
• Before entering a new Walking COS code, you must first clear the existing code.
• When Walking COS is used, Wxxxx (where xxxx is the user’s extension number) appears in 
SMDR. 
						

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Chapter 6. DSLT Features Section 700 - Operation 
						

							576-13-700 DBS 576 (USA), Revised 6/11/98 249
Chapter 7. SLT Features
SLTs are industry-standard 2500 sets. SLTs are not equipped with feature keys or line keys, so basic 
telephone operations are performed by pressing dialpad keys and/or using the switchhook.
This chapter describes the following features that are available with Single Line Telephones (SLTs).
To p i c P a g e
Account Codes 251
Non-Verified Account Codes
251
Verified Account Codes
252
Attendant Group Calls 253
Busy Override 254
Callback Request 255
Call Forwarding 255
Call Forwarding-All Calls
256
Call Forwarding - Busy
256
Call Forwarding - No Answer
257
Call Forwarding and Do-Not-Disturb
258
Call Hold 259
System Hold
259
Floating Hold (Retrieve Only)
260
Exclusive Hold
261
Broker’s Hold
261
Call Park
262
Call Pickup 263
Extension Group Pickup
263
Extension Direct Pickup
264
Trunk Group Pickup
265
Trunk Direct Pickup
266
Call Transfer 266
Supervised Transfer
266
Unsupervised Transfer
267
Camp-On (Call Waiting) 268
Conference Calls 270
Three-Party Conferencingg
270
Eight-Party Conferencing
271
Do-Not-Disturb (DND) 272
Flash Send 274
Flash Send 274
Intercom Calling 275
Last Number Redial 276 
						

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Chapter 7. SLT Features Section 700 - Operation
Message Waiting / Callback 278
Offhook Signaling 276
Offhook Voice Announce 278
Paging 280
Meet-Me Answer 280
Reset Call 281
Speed Dialing 281
Personal Speed Dial
282
System Speed Dial
283
Speed Dial Linking
284
Timed Reminder Call 285
Trunk Access 286
Direct Trunk Access
286
MCO Trunk Access
286
Trunk Queuing 286
Walking TRS Class of Service 289
To p i c P a g e