Panasonic Digital Business System 576 Technical Manual

							576-13-700 DBS 576 (USA), Revised 6/11/98 11
Chapter 1. About This Manual
If you are using this manual for a single System, make note of its software version in the following 
table. This information may be referenced by technicians or owners of the System. 
Organization
This manual contains detailed descriptions of features. The feature descriptions are organized 
according to the following categories:
Purpose
The purpose of this manual is to provide an overview of feature operations and requirements. Where 
applicable, the following types of information are provided for each feature:  Software version information for systems shipped with this document
CPC Model:  Software Version:
Feature Categories Description
System FeaturesSystem Features are either available on a system-
wide basis or aid in the overall administration of the 
System.
User Maintenance User Maintenance Features are used by the end user 
to maintain the System. These items include setting 
time and date, Personal Speed Dial (PSD) numbers 
and names, System Speed Dial (SSD) numbers and 
names, extension names, Verified ID codes, Call 
Forward ID codes for Voice Mail, Message Key ID 
codes, Mode schedule, Special Day mode, Excep-
tion Day mode, and Day of Week mode.
Key Telephone Features Key Telephone Features are available to System Key 
phones. System Key phones are proprietary digital 
sets that provide feature access through a combina-
tion of feature keys and access codes.
Digital Single-Line Tele-
phone  (DSLT) FeaturesDSLT Features are available to Digital Single-Line 
Telephones. DSLTs provide digital audio quality and 
limited feature key access in a single-line set.
Single Line Telephone 
(SLT)  FeaturesSLT Features are available to industry-standard 2500 
sets. Since SLTs are not equipped with feature keys, 
most features are accessed by using the dialpad and/
or the switchhook.
Types of information Purpose
Description Provides an overview of how the feature works and, 
in some cases, what it is typically used for
Operation Includes step-by-step instructions on how to use the 
feature
Hardware Requirements Lists any special hardware that is required to use the 
feature 
						

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Chapter 1. About This Manual Section 700 - Operation
Abbreviation List
ACD Automatic Call Distributor
ARS Automatic Route Selection
BGM Background Music
BLF Busy Lamp Field
BRI Basic Rate Interface
CFWD Call Forward
COS Class of Service
DDI Direct Inward Dial
DIL Direct In Line
DISA direct Inward System Access
DL Direct Line
DND Do-Not-Disturb
DP Dial Pulse
DSLT Digital Single Line Telephone
DSS Direct Station Selector
DSU Digital Service Unit
DTMF Dual Tone Multifrequency
FF Flexible Function
MCO Multiple CO (Pooled Trunk Access)
MOH Music On Hold
PRI  Primary Rate Interface
PSD Personal Speed Dial
SLT Single Line Telephone
SSD  System Speed Dial
TRS Toll Restriction Service
LCR Least Cost RoutingRelated Programming Lists the programming subsystems associated with 
the feature
Considerations Provides details on feature interactions and limita-
tions 
						

							576-13-700 DBS 576 (USA), Revised 6/11/98 13
Chapter 2. List of Features
This chapter contains the following tables which list the features available with the System:   
Table Page
System Features14
Maintenance Features15
Extension Features16 
						

							14 DBS 576 (USA), Revised 6/11/98 576-13-700
Chapter 2. List of Features Section 700 - Operation
Table 1. System Features   
Topic Page
AEC Disconnect22
Attendant Groups22
Attendant Groups22
Automatic Call Distributor23
Automatic Route Selection24
Automatic Trunk to Trunk Transfer25
Background Music/MOH Separation25
Battery Backup25
Building Block Expansion Capability26
Built-In Voice Processing Unit26
Call Progress Tones27
Caller ID28
Centrex/PBX Compatibility28
Class of Service29
CO Ringing Types32
CO Trunk Interface34
Computer Telephony Integration Capability36
Data Security37
Day/Night System Mode37
Digital Pad40
Direct Inward System Access40
Distinctive Ringing41
Door Box42
Extension Interface43
Flexible Numbering Plan45
Free Slot46
Hunting Groups46
Internal Hold Tone48
MCO Tenant Group48
Memory Backup49
Music-on-Hold50
Name Assignments50
Network Facilities56
Non-Blocking Architecture57
Power Failure Transfer58 
						

							Section 700 - Operation Chapter 2. List of Features
576-13-700 DBS 576 (USA), Revised 6/11/98  15
Table 2. Maintenance Features
Power On Maintenance58
Programming Devices59
Ringing Modes59
SSD TRS Override63
Station Message Detail Recording63
Station Message Detail Recording63
Ringing Modes59
Trunk Access Groups66
Vi r t u a l  P o rt67
Voice Mail Integration (Third Party)68
Topic Page
Set System Date/Time/Day75
Set Personal Speed Dial Numbers76
Set Personal Speed Dial Names77
Set System Speed Dial Numbers82
Set System Speed Dial Names83
Set Extension Names86
Set Verified Account Codes87
Set Call-Forward ID Codes for Voice Mail89
Set Message Key ID Code90
Set Mode Schedule91
Set Special Day Mode93
Set Exception Day Mode99
Set Day of Week Mode101
Set Walking TRS Codes103
Set Call Forward Busy Destination Extension104
Set Call Forward No Answer Destination Extension105
Set Caller ID Logging Extensions106
Topic Page 
						

							16 DBS 576 (USA), Revised 6/11/98 576-13-700
Chapter 2. List of Features Section 700 - Operation
Table 3. Extension Features
Topic Page
Account Codes112
Attendant Group Calls115
Auto Repeat Dial116
Background Music116
Busy Override117
Callback Request119
Call Forwarding120
Call Hold124
Call Hold127
Call Pickup129
Call Transfer132
Caller ID Call Log136
Camp-on (Call Waiting)141
Conference Calls143
Display Information145
Do-Not-Disturb148
DP to DTMF Signal Conversion150
DSS/72 Console150
EM/24 Console151
Flash151
Flexible Function Keys152
Handsfree Answerback157
Handsfree Operation158
Headset Operation159
Hot Dial Pad160
Hot Line160
Intercom Calling161
Last Number Redial162
Line Appearances163
Message Key166
Message Waiting / Callback167
Mute Function169
Offhook Monitor170
Offhook Signaling170
Offhook Voice Announce171 
						

							Section 700 - Operation Chapter 2. List of Features
576-13-700 DBS 576 (USA), Revised 6/11/98  17
One-Touch Keys173
Onhook Dialing175
Paging176
Reset Call177
Ringing Line Preference178
Speed Dialing179
Timed Reminder Call189
Trunk Access190
Trunk Queuing194
Variable Mode195
Voice Recognition197
Vo l u m e  C o n t r o l197
Walking TRS Class of Service198
Topic Page 
						

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Chapter 2. List of Features Section 700 - Operation 
						

							576-13-700 DBS 576 (USA), Revised 6/11/98 19
Chapter 3. System Features
System Features are either available on a system-wide basis or aid in the overall administration of the 
System.
This chapter contains detailed descriptions of the following System Features: 
Topic Page
AEC Disconnect 22
Attendant Groups 22
Attendant Groups 22
Automatic Call Distributor 23
Automatic Route Selection 24
Automatic Trunk to Trunk Transfer 25
Background Music/MOH Separation 25
Battery Backup 25
Building Block Expansion Capability 26
Built-In Voice Processing Unit 26
Call Progress Tones 27
Caller ID 28
Centrex/PBX Compatibility 28
Class of Service 29
Class of Service - Trunk/Tie 29
Class of Service - Ext/Ext Restriction 30
Class of Service - Extension Feature 30
Class of Service - Trunk to Trunk Restriction 32
CO Ringing Types 32
Direct Inward Dial Ringing 32
Direct In Line Ringing 33
Direct Inward System Access Ringing 33
Multiple Ringing 34
CO Trunk Interface 34
CO Trunk Interface - DID 34
CO Trunk Interface - Ground Start 35
CO Trunk Interface - ISDN BRI 35
CO Trunk Interface - ISDN-PRI 35
CO Trunk Interface - Loop Start 36
Computer Telephony Integration Capability 36
Data Security 37 
						

							20 DBS 576 (USA), Revised 6/11/98 576-13-700
Chapter 3. System Features Section 700 - Operation
Day/Night System Mode 37
Manual Day/Night Mode 38
Automatic Day/Night Mode 39
Digital Pad 40
Direct Inward System Access 40
Distinctive Ringing 41
Door Box 42
Door Box Sensor 43
Extension Interface 43
Digital Key Telephones 43
Analog Device Capability 44
DP/DTMF Single Line Telephones (SLTs) 44
ISDN/BRI S-Point Interface 44
ISDN/PRI S-Point Interface 45
Flexible Numbering Plan 45
Free Slot 46
Hunting Groups 46
Internal Hold Tone 48
MCO Tenant Group 48
Memory Backup 49
Music-on-Hold 50
Name Assignments 50
Extension Name Assignments 51
Speed Dial Name Assignments 54
Network Facilities 56
Network Call Transfer 57
Network Extension Calling 57
Network Paging 57
Network Call Routing 57
Tandem Connection 57
Non-Blocking Architecture 57
Power Failure Transfer 58
Power On Maintenance 58
Programming Devices 59
PC-Based Customizing Tool 59
Topic Page