Panasonic Digital Business System 576 Technical Manual

							Section 700 - Operation Chapter 5. Key Telephone Features
576-13-700 DBS 576 (USA), Revised 6/11/98  191
• MCO Trunk Access
CO Line Key Trunk Access
You can access an outside line by pressing a CO line key. 
Operation
To access an outside line:
Hardware Requirements
•N/A
Related Programming
• FF4: FF Key Assignment
Considerations
•N/A
Direct Trunk Access
Extensions can seize a specific trunk for outgoing calls. Extensions can also use Direct Trunk Access 
to test trunks or to access data trunks.
Operation
To use Direct Trunk Access:
Hardware Requirements
•N/AAction Result
1.   Press a vacant CO key. •   Outside dial tone
•   
CO XXX displays (where XXX = line 
number)
2.   Dial the phone number Dialed phone number displays
Action Result
1.   Lift the handset or press the ON/OFF
 key.
2.   Enter the Direct Trunk Access code (default = 88
). Dialed number displays
3.   Enter the desired trunk number. •   Outside dial tone
•   
CO XXX displays (where XXX = line 
number)
4.   Dial the phone number. Dialed phone number displays 
						

							192 DBS 576 (USA), Revised 6/11/98 576-13-700
Chapter 5. Key Telephone Features Section 700 - Operation
Related Programming
• FF1-0-03: Extension COS (Direct Trunk Access)
• FF3: Extension COS
Considerations
•N/A
MCO Line Preference
MCO Line Preference allows you to place an outside call by simply picking up the handset. When you 
go offhook, the MCO 1 trunk group is automatically accessed.
Operation
To place a call using MCO Line Preference:
Hardware Requirements
•N/A
Related Programming
• FF1: MCO Trunk Access
•FF3: MCO 
• FF5-2: MCO Trunk Groups (Outbound)
Considerations
• You can press the ON/OFF key to get intercom dial tone.
MCO Trunk Access
The System supports up to 5 MCO groups for each MCO tenant group. You can seize an idle trunk 
from the MCO trunk group by entering the MCO access code.
Operation
Action Result
1.   Lift the handset. •   Outside dial tone
•   
CO XXX displays (where XXX = trunk 
number)
2.   Dial the phone number. Dialed phone number displays 
						

							Section 700 - Operation Chapter 5. Key Telephone Features
576-13-700 DBS 576 (USA), Revised 6/11/98  193
To seize an idle trunk:
Hardware Requirements
•N/A
Related Programming
• FF1-3: MCO Access
• FF1-2: Dial Plan
• FF5-2: MCO Trunk Group (Outbound)
• FF7: ARS/TRS
Considerations
• The System supports up to 576 outside lines in a six-cabinet configuration. These lines can be 
divided into 99 different trunk groups.
• Each trunk group can support up to 50 outside lines.
• Each MCO Tenant Group can have up to 5 MCO trunk access codes. System defaults for MCO 
trunk access codes are displayed in the following table.
• MCO1 can have up to 5 trunk groups assigned by the Advanced Trunk Group feature.
• MCO1 access code is used for Automatic Route Selection (ARS) access code.
Table 14. MCO Trunk Access CodesAction Result
1.   Lift the handset or press the ON/OFF
 key. Intercom dial tone
2.   Enter the trunk access number (9
 or 81
-84
). (See Table 14.) •   Outside dial tone
•   CO XXX
 displays (where XXX = trunk 
number)
3.   Dial the phone number. Dialed phone number displays
MCO Group Trunk Access Code
MCO1  9
MCO2 81
MCO3 82
MCO4 83
MCO5 84 
						

							194 DBS 576 (USA), Revised 6/11/98 576-13-700
Chapter 5. Key Telephone Features Section 700 - Operation
Trunk Queuing
CPC-96, CPC-288, and CPC-576 All Versions
Description
When you try to originate a call by MCO (enter 
9) and all outside lines in a trunk group are busy, the 
System can call you when a line becomes free. Simply pick up the handset and dial the telephone 
number when the Trunk Callback alert tone rings.
Operation
To set Trunk Queuing:
To respond to the Trunk Callback alert tone:
Hardware Requirements
•N/A
Related Programming
• FF1-2: Dial Plan
• FF1-0-03: Extension COS (Trunk Queuing)
• FF3: Extension COS
Considerations
• Response to the Trunk Callback must be within 15 seconds or Trunk Queuing will be canceled.
• The Trunk Queuing feature may also be used if you hear a busy tone when trying to make a call 
using the MCO Trunk Access feature. Action Result
1.   Lift the handset or press the 
ON/OFF key. Intercom dial tone
2.   Press the CO line key or enter a trunk access code. Busy tone
3.   Enter the Callback Request code (default = 
3.)
4.   Press the 
ON/OFF key.
Wait CBK-TRK
 displays
5.   Wait for the Trunk Callback alert tone.
Action Result
1.   Lift the handset or press the 
ON/OFF key. •   Outside dial tone
•   
CO XXX displays (where XXX = line 
number 
						

							Section 700 - Operation Chapter 5. Key Telephone Features
576-13-700 DBS 576 (USA), Revised 6/11/98  195
Variable Mode
CPC-96, CPC-288, and CPC-576 All Versions
Description
Variable Mode allows you to use the soft keys on a display phone to access selected features when 
your phone is in the following state:
• While receiving intercom Dial Tone or during dialing - up to 10 functions
• While receiving intercom ringback tone - up to 5 functions
• While receiving intercom busy tone - up to 10 functions
• While talking in intercom mode, during CO seizure, or during CO talk - up to 5 functions
Each extension may have customized soft key features available. The customization must be 
programmed by the dealer.
To access the feature beside the soft key, simply press the associated soft key. 
Operation
To enable Variable Mode:
To Execute a Variable Mode Function:
To cancel Variable Mode:Action Result
1.   Press the 
ON/OFF key.
2.   Press the Variable Mode FF key
AUTO FNC Mode displays
3.   Press the 
ON/OFF key. Programmed features display
Action Result
1.   Press the NEXT or PREV keys on the large display tele-
phone or the up or down arrow keys on the small display 
telephones until the desired function appears
2.   Press the soft key next to the desired function The variable mode function executes
Action Result
1.   Press the 
ON/OFF key.
2.   Press the Variable Mode FF key.
AUTO FNC Mode displays
3.   Press the 
ON/OFF key again. 
						

							196 DBS 576 (USA), Revised 6/11/98 576-13-700
Chapter 5. Key Telephone Features Section 700 - Operation
To assign Variable Mode Functions to a Small Display Telephone
To assign Variable Mode Functions to a Large Display Telephone
Flexible Screen Positions
Hardware Requirements
• A 44-Series Display Telephone or or the VB-43225 Large Display Telephone
Related Programming
• FF4-2: Flexible Screens
• FF3-0: Variable ModesAction Result
1.   Press the ON/OFF
 key. 
2.   Press PROG + 95 + (XX) + Fixed Feature Code (see Table 
13 on page 154)
or 
press PROG + 95 + (XX) + REDIAL + Flexible Feature 
Code (see Table 13 on page 154)
(where XX is the Flexible Screen position as listed below).The variable mode function executes
3.   Press the ON/OFF key
Action Result
1.   Press the ON/OFF
 key. 
2.   Using the FUNCTION EXT menu, display the desired 
extension function location (see Flexible Screen Positions 
below)
3.   Press PROG + soft key + Fixed Feature Code (see Table 13 
on page 154)
or 
press PROG + 95 + (XX) + REDIAL + Flexible Feature 
Code(see Table 13 on page 154)
4.   Press the ON/OFF key
Variable Mode Display 
PositionDisplays at
Position 1 to 10Intercom Dial Tone/Intercom Dial
Position 11 to 15Intercom Ringback Tone
Position 16 to 25Intercom Busy Tone
Position 26 to 30Tal k 
						

							Section 700 - Operation Chapter 5. Key Telephone Features
576-13-700 DBS 576 (USA), Revised 6/11/98  197
Considerations
• The small display telephone will exit variable mode after a variable mode function is executed.
• The large display telephone will stay in variable mode after a function is executed.
Voice Recognition
CPC-96, CPC-288, and CPC-576 All Versions
Description
Voice Recognition allows you to dial another extension or a speed dial number using verbal 
commands. You can also quickly access various telephone features by voice.
Hardware Requirements
• Need VB-44224, VB-44101
Related Programming
•N/A
Considerations
• The VB-44224 24-key telephone is required.
• You must pre-program the desired calling information into the telephone’s Voice Recognition 
Unit in order for the System to recognize the verbal commands.
Volume Control
CPC-96, CPC-288, and CPC-576 All Versions
Description
The System allows you to set different receiving volumes for the handset, speaker, intercom ring tone, 
and incoming ring tone. 
Operation
To adjust the volume while your phone is in use:
Action Result
1.   Press the VOLUME
 (s
 or t
) key:
•   During ringing to adjust intercom or incoming ring tone
•   During a call to adjust handset or speaker volumeIntercom dial tone 
						

							198 DBS 576 (USA), Revised 6/11/98 576-13-700
Chapter 5. Key Telephone Features Section 700 - Operation
To adjust ringer volume while your phone is idle:
Hardware Requirements
•N/A
Related Programming
• FF3-0: Ring Volume Control
Considerations
• Extension programming determines whether or not you can set separate volume levels for CO 
incoming ring tone and intercom ring tone.
Walking TRS Class of Service
Walking TRS Class of Service allows an extension user to “carry” his or her toll restrictions to another 
phone.
Before the Walking TRS Class of Service feature can be used, a Walking Class of Service code must 
be entered at your extension before using dialing privileges at another extension.
Operation
To use a Walking Class of Service code:Action Result
1.   Press the ON/OFF
 key.
2.   Press the PROG
 key.
3.   Enter 9
, then 1
 to adjust the incoming ring tone.
OR...
Enter 9
, then 2
 to adjust the intercom ring tone.Pseudo ring tone
4.   Press the VOLUME
 (s
 or t
) key to adjust the loudness of 
the tone.
5.   Press the ON/OFF 
key.
Action Result
1.   Lift the handset or press the ON/OFF
 key of an extension 
other than your own.Intercom dial tone
2.   Enter 87
.
3.   Dial your extension number.
4.   Enter your Walking Class of Service code (0001
-9999
)
5.   Enter a trunk access code (9
 or 81
-84
) 
						

							Section 700 - Operation Chapter 5. Key Telephone Features
576-13-700 DBS 576 (USA), Revised 6/11/98  199
Hardware Requirements
•N/A
Related Programming
• FF8-1-08: Walking Class of Service Code
Considerations
• The same Walking Class of Service code can be used on more than one extension.
• Walking Class of Service mode is kept until the user goes on-hook.
• ARS and TRS dialing privileges follow the Walking Class of Service.
• Before entering a new Walking COS code, you must first clear the existing code.
• When Walking COS is used, Wxxxx (where xxxx is the user’s extension number) appears in 
SMDR.
6.   Dial the phone number. Walking Class of Service remains in 
effect until you replace the handset.
7.   Replace the handset or press the ON/OFF
 key.
Action Result 
						

							200 DBS 576 (USA), Revised 6/11/98 576-13-700
Chapter 5. Key Telephone Features Section 700 - Operation