Panasonic Digital Business System 576 Technical Manual
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Section 700 - Operation Appendix A. ARS and TRS Operation 576-13-700 DBS 576 (USA), Revised 6/11/98 321 7. If call routing varies by day of week or special day, then separate time lists must be prepared. In this example, weekday call routing varies from weekends and holidays. Therefore two time list tables are completed. When a call is made, the system will check to see if this is a special day listed in a Time List Table. If so, it will use that table. If not, then it will check the day of week and use the associated table. On weekdays, we know that Carrier B is less expensive from midnight (0000) to 7:59am and from 6pm (1800) to midnight). Carrier A is less expensive from 8am (0800) to 1759). We then reference a route list pattern for each call entry. Table A-14. Example -Time List Table 1 Time List Table 1 Day Of Week: Sun Mon X Tue X Wed X Thu X Fri X Sat Special Days ___________________________________________________________ Time List Pattern Number (1-500)Time Period 1 Time Period 2 Time Period 3 Time Period 4 Time Period 5 Start TimeRoute List #Start Tim eRoute List #Start Tim eRoute List #Start TimeRoute List #Start TimeRoute List # 1 0000 1 0800 2 1800 1 2 0000 3 0800 4 1800 3 3 0000 5 0800 6 1800 5 4 5 6 7 8 9 10
322 DBS 576 (USA), Revised 6/11/98 576-13-700
Appendix A. ARS and TRS Operation Section 700 - Operation
On weekends, the time of day is not a cost factor. Therefore there is only one time period used.
Table A-15. Example -Time List Table 2
Time List Table 2
Day Of Week: Sun X
Mon ___ Tue ___ Wed ___ Thu ___ Fri ___ Sat X
Special Days: 0101, 0704, 1127, 1225
Time List
Pattern
Number
(1-500)Time Period 1 Time Period 2 Time Period 3 Time Period 4 Time Period 5
Start
TimeRoute
List #Start
Tim eRoute
List #Start
Tim eRoute
List #Start
TimeRoute
List #Start
TimeRoute
List #
1 0000 1
2 0000 3
3 0000 5
4
5
6
7
8
9
10
Section 700 - Operation Appendix A. ARS and TRS Operation 576-13-700 DBS 576 (USA), Revised 6/11/98 323 8. Each Route List Pattern consists of a one or more trunk groups in sequence to check for an available trunk. Before a route is considered, the required ARS level is compared to the originator’s ARS level. If the originator’s ARS level is greater than or equal to the required ARS level, the trunk group listed for the route will be searched for an available trunk. If no trunk is found, the system will attempt to use the next priority route. In this example for Pattern 1, the system will first compare the Priority 1 ARS level for the call. If it is determined that the ARS level is acceptable, the system looks at the route # 4 (FX trunk group). If there is an available trunk, the system completes the call. If no FX trunk is available during the queuing time, the system checks the ARS level for Priority 2. If acceptable, since Queuing Point is enabled the system will first attempt to find an available Priority 1 trunk, and then attempt to find a Priority 2 WATS trunk. If a Priority 2 trunk is found, the system will first check to see if Warning Tone is set to Yes. In this example, there is no warning tone. If Yes, the system would issue a warning tone to the user before connecting the trunk to allow the caller to hang up before using the higher cost trunk. This process is repeated if necessary for the Priority 3 - Long Distance Carrier B and then Priority 4 - Long Distance Carrier A. Table A-16. Example - Route List Table Route List Table Route List Pattern Number (1-500)Priority 1 Priority 2 Priority 3 Priority 4 Priority 5 Route # ARS Level Route # ARS Level Warning Tone Route Table ARS Level Warning Tone Route # ARS Level Warning Tone Route # ARS Level Warning Tone 14 FX15 WAT S2NO3 Night3NO2 Day3No 24 FX15 WAT S2NO2 Day3NO3 Night 35 WAT S23 Night3NO2 Day3NO 45 WAT S22 Day3NO3 Night3NO 53 Night22 Day3NO 52 Day23 Night3NO
324 DBS 576 (USA), Revised 6/11/98 576-13-700 Appendix A. ARS and TRS Operation Section 700 - Operation 9. In this example, there are only 5 route patterns needed. The first three use the same trunks to the local CO. The first pattern does not modify the dialed digits. The second pattern uses the Digit Modify Pattern to add the Equal Access Code prefix for Long Distance Carrier A (preferred in the day time). The third pattern uses the Digit Modify Pattern to add the Equal Access Code prefix for Long Distance Carrier B (preferred at night and on week ends). The fourth pattern selects the FX lines to Birmingham and selects a digit modify pattern that removes the first 4 digits dialed (1205) so that the call originates at the CO as a local call. The fifth pattern selects the Out-WATS trunks. No digit modification is required for these trunks. Table A-17. Example - Route Table Table A-18. Example - Digit Modify Table Route Table Route Pattern # Trunk GroupDigit Modify Pattern #0 (not modified), 1-50 11 - Local CO 0 2 1 - Local CO to Carrier “A” (Day preferred) (101XXXX) 1 3 1 - Local CO to Carrier “B” (Night/Weekend preferred (101YYYY) 2 4 2 - FX to Birmingham 3 53 - Out-WATS 0 Digit Modify Pattern #Delete Digits (Prefix, up to 24 digits) Add Digits (Prefix, up to 10) Add Digits (Suffix, up to 10) 1 0 101XXXX - 2 0 101YYYY - 34 - -
Section 700 - OperationIndex 576-13-700 DBS 576 (USA), Revised 6/11/98 325 A About User Programming 74 Access Codes MCO Trunk DSLT 245 Key Telephone 193 SLT 287 Access Groups Trunks 66 Account Codes DSLT 203 Key Telephone 112 Non-verified Key Telephone 113 SLT 251 Non-Verified ID DSLT 204 SLT 251 Verified ID DSLT 205 Key Telephone 114 SLT 252 Alarm Ringing 62 Analog Device Capability Extension Interface 44 Analyze Digits Table 293, 294 ANSWER key 154 ARS and TRS Operation 291 ARS Configuration and Operation 306 ARS Level 294 ARS/TRS Features 293 ARS/TRS Programming/Operation Overview 306 Attendant Group Calls DSLT 206 Key Telephone 115 SLT 253 Attendant Groups System 22 Auto Repeat Dial DSLT 207 Key Telephone 116 Automatic Call Distributor (ACD) 23 Automatic Call Waiting Camp-on DSLT 224 Key Telephone 141 SLT 269 Automatic Day/Night Mode 39Automatic Route Selection 291 Automatic Route Selection (ARS) 24 Automatic Trunk to Trunk Transfer 25 B Background Music DSLT 207 Key Telephone 116 System 25 Background Music/MOH Separation 25 Backup Battery 25 Memory 49 Battery Backup 25 BGM/MOH Separation 25 Blocking Outgoing Audio Mute Function 169 Box Door 42 Broker’s Hold DSLT 217 Key Telephone 127 SLT 261 Building Block Expansion Capability 26 Built-In Voice Processing Unit 26 Busy Lamp Field (BLF) Ringing 61 Busy Override DSLT 208 Key Telephone 117 SLT 254 C Call Forward Busy Destination Extension Setting 104 Call Forward ID Code Voice Mail (Third Party) 68 Call Forward No Answer Destination Extension Setting 105 Call Forwarding All Calls DSLT 210 Key Telephone 120 SLT 256 Busy DSLT 211 Key Telephone 121 SLT 258 Index
IndexSection 700 - Operation 326 DBS 576 (USA), Revised 6/11/98 576-13-700 Do-Not-Disturb DSLT 213 Key Telephone 123 SLT 258 DSLT 210 Key Telephone 120 No Answer DSLT 211 Key Telephone 122 SLT 257 SLT 255 Call Hold Broker’s Hold DSLT 217 Key Telephone 127 SLT 261 DSLT 214 Exclusive Hold DSLT 216 Key Telephone 126 SLT 261 Floating Hold Key Telephone 125 SLT 260 Floating HoldDSLT 215 Key Telephone 124 SLT 259 System Hold DSLT 214 Key Telephone 124 SLT 259 Call Park DSLT 219 Key Telephone 127, 217 SLT 263 Call Pickup DSLT 219 Extension Direct Pickup DSLT 220 Key Telephone 131 SLT 264 Extension Group Pickup DSLT 219 Key Telephone 129 SLT 263 Key Telephone 129 SLT 263 Trunk Direct Pickup DSLT 221 Key Telephone 132 SLT 266 Trunk Group Pickup DSLT 221 Key Telephone 131SLT 265 Call Progress Tones 27 Call Routing Network 57 Call Transfer DSLT 222 Key Telephone 132 Network 57 SLT 266 Supervised DSLT 222 Key Telephone 132 SLT 266 Unsupervised DSLT 223 Key Telephone 134 SLT 267 Call Waiting (Automatic) Camp-on DSLT 224 Key Telephone 141 SLT 269 (Manual) Camp-on DSLT 224 Key Telephone 141 SLT 269 Camp-on DSLT 224 Key Telephone 141 SLT 268 Callback Message Key 166 Message Waiting DSLT 232 Key Telephone 167 SLT 278 Callback Request DSLT 209 Key Telephone 119 SLT 255 Caller ID Call Log Key Telephone 136 Caller ID Logging Extensions 106 Setting 106 Calling Network Extension 57 Camping on Busy Extension Call Transfer DSLT 223 Key Telephone 135 SLT 268 Camp-on (Call Waiting) Automatic DSLT 224
Section 700 - OperationIndex 576-13-700 DBS 576 (USA), Revised 6/11/98 327 Key Telephone 141 SLT 269 DSLT 224 Key Telephone 141 Manual DSLT 224 Key Telephone 141 SLT 269 SLT 268 Centrex/PBX Compatibility 28 Changing Display Contrast Display Information 147 Circular Hunt Group 47 CIT Capability 36 Class of Service Walking TRS 198 Class of Service - Ext/Ext Restriction 30 Class of Service - Extension Feature 30 Class of Service - Trunk to Trunk Restriction 32 Class of Service - Trunk/Tie 29 Class of Service (COS) 29 CO Line Key Trunk Access 191 CO Ringing Mode Alarm Ringing 62 BLF Ringing 61 Day Ringing 60 Delayed Ringing 60 Slide Ringing 62 CO Ringing Types 32 DID Ringing 32 DIL 33 DISA 33 Multiple Ringing 34 CO Trunk Interface 34 CO Trunk Interface - DID 34 CO Trunk Interface - ISDN PRI 35 CO Trunk Interface - Loop Start 36 Compatibility Centrex/PBX 28 Computer Telephony Integration (CTI) Capability 36 Conference Calls Busy Override DSLT 208 Key Telephone 117 SLT 254 DSLT 226 Eight-Party DSLT 226 Key Telephone 144 SLT 271 Key Telephone 143 SLT 270 Three-Party DSLT 226Key Telephone 143 SLT 270 Connection Tandem 57 Console DSS/72 150 EM/24 151 Customizing Tool 59 D Data Security 37 Date Setting 75 Day Setting 75 Day Mode Automatic 39 Day, Day 2 37 Manual 38 Day of Week Mode Setting 101 Day Ringing 60 Day/Night Mode Automatic 39 Manual 38 Day/Night System Mode 37 Delayed Ringing 60 Devices Programming 59 Dialing Onhook DSLT 234 Key Telephone 175 Dialing Analysis 292, 294 Dialing Restriction During Inbound Calls 292 DID Trunk Interface 34 Digit Modify Table 295 Digital Key Telephones Extension Interface 43 Digital Pad 40 Digital Pad Class 40 Direct In Line Ringing CO Ringing Types 33 Direct Inward Dial Ringing CO Ringing Types 32 Direct Inward System Access (DISA) 40 Direct Inward System Access (DISA) Ringing CO Ringing Types 33 Direct Line Appearances 165 Direct Trunk Access DSLT 244 Key Telephone 191
IndexSection 700 - Operation 328 DBS 576 (USA), Revised 6/11/98 576-13-700 SLT 286 DISA 40 Display Information 145 Changing Display Contrast 147 Large Display Phone 146 Small Display Phone 147 Distinctive Ringing 41 Distributed Hunt Group 47 Do-Not-Distrub (DND) DSLT 228 Key Telephone 148 Do-Not-Disturb Call Forwarding DSLT 213 Key Telephone 123 SLT 258 Do-Not-Disturb (DND) SLT 272 Door Box 42 Door Box Sensor 43 Door Phone 42 DP Signal Conversion DSLT 229 Key Telephone 150 DP to DTMF Signal Conversion DSLT 229 Key Telephone 150 DP/DTMF Single Line Telephones (SLTs) Extension Interface 44 DSLT Features 201 DSS/72 Console 150 DSS/BLF Appearances 163 DTMF Signal Conversion DSLT 229 Key Telephone 150 E Eight-Party Conference Calls DSLT 226 Key Telephone 144 SLT 271 EM/24 Console 151 Example ARS Configuration 309 Example TRS Configuration 298 Exception Day Mode Setting 99 Exclusive Hold DSLT 216 Key Telephone 126 SLT 261Expansion Capability 26 Extension Set Call Forward Busy Destination 104 Set Call Forward No Answer Destination 105 Extension Calling 57 Extension Direct Pickup DSLT 220 Key Telephone 131 SLT 264 Extension Feature COS 30 Extension Group Pickup All Calls DSLT 219 Key Telephone 129 SLT 263 DSLT 219 External Calls DSLT 219 Key Telephone 129 SLT 263 Key Telephone 129 SLT 263 Specified Group Pickup DSLT 219 Key Telephone 129 SLT 263 Extension Inferface Analog Device Capability 44 DP/DTMF Single Line Telephones (SLTs) 44 Extension Interface 43 Digital Key Telephones 43 ISDN/BRI S-Point Interface 44 ISDN/PRI S-Point Interface 45 Extension Name Assignments 51 Extension Names Setting 86 Extension Restriction COS 30 F Facilities Network 56 Feature Access Codes FF Key Assignment 154 FF Key Assignment Feature Access Codes 154 FF Key Extender DSS/72 150 EM/24 151 FF Keys 152 Flash Send SLT 274 Flash Signal
Section 700 - OperationIndex 576-13-700 DBS 576 (USA), Revised 6/11/98 329 DSLT 230 Key Telephone 151 Flexible Function Keys 152 Flexible Numbering Plan 45 Floating Hold DSLT 215 Key Telephone 125 SLT 260 Virtual 67 Forwarding All Calls DSLT 210 Key Telephone 120 SLT 256 Busy DSLT 211 Key Telephone 121 SLT 258 Do-Not-Disturb DSLT 213 Key Telephone 123 SLT 258 DSLT 210 Key Telephone 120 No Answer DSLT 211 Key Telephone 122 SLT 257 SLT 255 Free Slot 46 H Handset Mute Function 169 Handsfree Answerback Key Telephone 158 Operation Key Telephone 158 Handsfree Answerback Key Telephone 158 Handsfree Operation Key Telephone 158 Headset Operation 159 Hold Broker’s Hold DSLT 217 Key Telephone 127 SLT 261 Exclusive Hold DSLT 216 Key Telephone 126SLT 261 Floating Hold DSLT 215 Key Telephone 125 SLT 260 Music 50 System Hold DSLT 214 Key Telephone 124 SLT 259 Hot Dial Pad 160 Hot Line DSLT 230 Key Telephone 160 Hunt Group Circular 47 Next Extension 47 Pilot Distributed 47 Pilot Terminal 46 Switch Back 47 Hunting Groups 46 I ID Codes Setting 89 Intercom Calling DSLT 231 Key Telephone 161 SLT 275 Tone Calling DSLT 231 Key Telephone 161 SLT 275 Voice Calling DSLT 231 Key Telephone 161 SLT 275 Interface Extension 43 ISDN/BRI 44 ISDN/PRI 45 Trunk 34 Internal Hold Tone 48 ISDN PRI Trunk Interface 35 ISDN/BRI S-Point Interface Extension Interface 44 ISDN/PRI S-Point Interface Extension Interface 45
IndexSection 700 - Operation 330 DBS 576 (USA), Revised 6/11/98 576-13-700 K key ANSWER 154 Key Telephone Illustration 112 Multi-CO (MCO) appearances 165 Key Telephone Features 109 L Large Display Phone Display Information 146 Last Number Redial DSLT 232 Key Telephone 162 SLT 276 Leading Digits Table 293, 294 Least Cost Routing 291 Line Appearances 163 Direct Line Appearances 165 DSS/BLF Appearances 163 Line appearances Multi-CO (MCO) 165 List of features 13 Loop Start Trunk Interface 36 M Maintenance Power On 58 User 73 Manual Call Waiting Camp-on DSLT 224 Key Telephone 141 SLT 269 Manual Day/Night Mode 38 MCO Line Preference 192 MCO Tenant Group 48 MCO Trunk Access DSLT 244 Key Telephone 192 SLT 286 MCO Trunk Access Codes DSLT 245 Key Telephone 193 SLT 287 Meet-Me Answer Paging DSLT 236 Key Telephone 176SLT 280 Memory Backup 49 Message Key Message Wait Callback 167 Priorty Message Wait Callback 167 Message Key ID Code Setting 90 Voice Mail (Third Party) 70 Message Keys 166 Message Wait Callback Message Key 167 Message Waiting (High Priority) Voice Mail 70 Message Waiting/Callback DSLT 232 Key Telephone 167 SLT 278 Mode Day of Week Mode 101 Exception Day 99 Special Day 93 Mode Schedule Setting 91 MOH 25 Multi-CO (MCO) appearances 165 Multiple Ringing CO Ringing Types 34 Music Background DSLT 207 Key Telephone 116 Music-on-Hold (Background) DSLT 207 Key Telephone 116 Music-on-Hold (MOH) 50 Mute Function 169 N Name Assignments 50 Extension 51 Speed Dial 54, 185 Names Extension 86 Network 57 Network Call Routing 57 Network Call Transfer 57 Network Extension Calling 57 Network Facilities 56 Network Call Routing 57 Network Call Transfer 57 Network Extension Calling 57 Network Paging 57