Panasonic Digital Business System 576 Technical Manual
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Section 700 - Operation Chapter 3. System Features 576-13-700 DBS 576 (USA), Revised 6/11/98 51 Extension Name Assignments Extension names can be up to 10 characters in length. (Assignment of extension names must be allowed in the Extension COS.) Operation To set extension names using a large-display or small-display phone: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Press the PROG key. 3. Press the * key. 4. Enter 2 for the Extension Name Assignment mode. EXT NO.=> EXT NAME displays 5. Enter the extension number. 6. Press the HOLD key. XXX A B C D E F XXX displays (where XXX = extension number) 7. Press the FLASH key to clear the existing data. A B C D E F XXX displays (where XXX = extension number) 8. Enter the extension name: • If using a large-display phone , press the soft key next to the desired row of letters. (See Example 1 on page 52.) • If using a small-display phone press the appropriate one-touch key. (See Example 2 on page 53.) 9. Use the bottom row of FF keys to select a single letter. • See “Example 1. Large-display phone” on page 52. • See “Example 2. Small-display phone” on page 53. Notes: • Press the * key to erase a single entry. • Press the # key to enter a space. 10. Repeat steps 7-8 as many times as necessary to enter the desired extension name. Note: Press the FLASH key to clear the entire entry. 11. Press the HOLD key when finished. Next extension number displays 12. To enter another extension name, press the CONF key and repeat steps 5-11.EXT NO.=> EXT NAME displays
52 DBS 576 (USA), Revised 6/11/98 576-13-700 Chapter 3. System Features Section 700 - Operation Example 1. Large-display phone To enter D: a. Press the first soft key on the top left. b. Press the fourth FF key from the left on the bottom row. To enter o: a. Press the third soft key from the top right. b. Press the third FF key from the left on the bottom row.
Section 700 - Operation Chapter 3. System Features 576-13-700 DBS 576 (USA), Revised 6/11/98 53 Example 2. Small-display phone Refer to the following diagram to determine which one-touch key to press. (See step 7-8 above.) To enter D: a. Press the first one-touch key from the left on the bottom row. b. Press the fourth FF key from the left on the bottom row. - To enter o: a. Press the third one-touch key from the left on the top row. G H I J K L M N O P Q R S T U V W X A B C D E F Y Z . , ’ - a b c d e fg h i j k lm n o p q rs t u v w xy z : & / sp
54 DBS 576 (USA), Revised 6/11/98 576-13-700 Chapter 3. System Features Section 700 - Operation b. Press the third FF key from the left on the bottom row. Hardware Requirements •N/A Related Programming •N/A Considerations • Extension names can be up to 10 characters in length. • The ability to make extension name assignments is allowed/restricted to anyone with a Class of Service (COS) that allows access to User Maintenance features. (See Chapter 4 “User Maintenance” of this document.) Speed Dial Name Assignments You can assign names to Personal Speed Dial (PSD) numbers from a display telephone without entering the programming mode. If allowed in the Extension COS, you can also assign names to System Speed Dial (SSD) numbers. Operation PSD Names: To set PSD names using a large-display or small-display phone: Action Result 1. Lift the handset or press the ON/OFF key. 2. Press the PROG key.
Section 700 - Operation Chapter 3. System Features 576-13-700 DBS 576 (USA), Revised 6/11/98 55 SSD Names: To set SSD names using a large-display or small-display phone: 3. Press the * key. 4. Enter 0 for the PSD Name Assignment mode. A B C D E F P80 displays (where P80 = PSD bin 80) 5. Press the up or down arrow key to display the desired PSD bin number.A B C D E F PXX displays (where PXX = desired PSD bin number) 6. Enter the extension name: • If using a large-display phone, press the soft key next to the desired row of letters. (See Example 1 on page 52.) • If using a small-display phone press the appropriate one-touch key. (See Example 2 on page 53.) Note: Press the FLASH key to clear any existing data 7. Use the bottom row of FF keys to select a single letter. • See “Example 1. Large-display phone” on page 52. • See “Example 2. Small-display phone” on page 53. Notes: • Press the * key to erase a single entry. • Press the # key to enter a space. 8. Repeat steps 6-7 as many times as necessary to enter the desired PSD name. Note: Press the FLASH key to clear the entire entry. 9. Press the HOLD key when finished. Next PSD bin number displays 10. To enter another speed dial name repeat steps 5-9. Action Result 1. Lift the handset or press the ON/OFF key. 2. Press the PROG key. 3. Press the * key. 4. Enter 1 for the SSD Name Assignment mode. SSD NO.=> SSD NAME displays 5. Enter the speed dial bin number (00-79 or 000-799). 6. Press the HOLD key. -SSDXXX A B C D E F XXX displays (where XXX = specified SSD bin number) 7. Press the FLASH key to clear the current data. A B C D E F XXX displays (where XXX = specified SSD bin number) Action Result
56 DBS 576 (USA), Revised 6/11/98 576-13-700 Chapter 3. System Features Section 700 - Operation Hardware Requirements •N/A Related Programming •N/A Considerations • PSD names can contain a maximum of 7 characters. SSD names can contain a maximum of 16 characters. • The ability to make extension name assignments is allowed/restricted to anyone with a Class of Service (COS) that allows access to User Maintenance features. (See Chapter 4 “User Maintenance” of this document.) Network Facilities Description The System supports networking facilities such as: • Networking extension calling • Network paging • Network call transfer • Tandem calling 8. Enter the speed dial name: • If using a large-display phone , press the soft key next to the desired row of letters. (See Example 1 on page 52.) • If using a small-display phone press the appropriate one-touch key. (See Example 2 on page 53.) 9. Use the bottom row of FF keys to select a single letter. • See “Example 1. Large-display phone” on page 52. • See “Example 2. Small-display phone” on page 53. Notes: • Press the * key to erase a single entry. • Press the # key to enter a space. 10. Repeat steps 8-9 as many times as necessary to enter the desired SSD name. Note: Press the FLASH key to clear the entire entry. 11. Press the HOLD key when finished. Next SSD bin number displays 12. To enter another speed dial name, press the CONF key and repeat steps 5-11.SSD NO.=> SSD NAME displays Action Result
Section 700 - Operation Chapter 3. System Features 576-13-700 DBS 576 (USA), Revised 6/11/98 57 For more information on System Networking, see the System Networking Reference Manual. Network Call Transfer Network Call Transfer allows a call at an extension to be transferred to another extension in the network. Network Extension Calling Network Extension Calling allows you to reach an extension on another PBX. Based on the number you dial, the System network routes the call automatically. Network Paging Network Paging allows users on one System to page on another System when the appropriate Class of Service (COS) allows. Network Call Routing Network Call Routing allows multiple systems that are interconnected in a network, to direct calls to a specific tie line based on the number dialed. The call does not leave the network. Tandem Connection Tandem Connection allows calls that are received over the network tie lines to be automatically routed on to another PBX or out to the public network. Hardware Requirements • T1 or E&M Card Related Programming • FF6: ARS/TRS Considerations •N/A Non-Blocking Architecture Description The System is totally non-blocking. All extension and outside lines are available for use at the same time. Hardware Requirements • The CPC96 supports up to 96 ports. The CPC288 supports up to 288 ports and should be combined with time switch card TSW288. The CPC-576 supports up to 576 ports and should be combined with time switch card TSW576. Related Programming •N/A
58 DBS 576 (USA), Revised 6/11/98 576-13-700 Chapter 3. System Features Section 700 - Operation Considerations •N/A Power Failure Transfer Description Power Failure Transfer provides telephone service to a limited number of Single Line Telephones (SLTs) during a power failure. The SLTs are connected to the CO via a Power Failure Unit (PFU). In the event of a power failure, the power failure extensions have dial tone directly from the CO. (System features and restrictions do not apply.) Hardware Requirements • PFU (VA-43703) • An SLT that will be connected to the PFU. Related Programming •N/A Considerations • Up to four SLTs can be connected to one PFU. • For added protection against power outages, backup batteries can be installed in the System. Backup batteries provide full telephone service and system features to all System extensions for a limited amount of time. With maximum traffic, the backup batteries last up to 30 minutes. Power On Maintenance Description The System allows you to change most circuit cards, programming, and many other maintenance features while the System is powered on and operating. Very few operations require the System to be powered down or out of service. The System therefore continues to operate without interruption for most maintenance functions. A limited number of items such as the replacement of some common control circuit cards requires the system to be powered down. Hardware Requirements •N/A Related Programming •N/A Considerations •N/A
Section 700 - Operation Chapter 3. System Features 576-13-700 DBS 576 (USA), Revised 6/11/98 59 Programming Devices Description The dealer may program the System either by using: • A digital key telephone equipped with display • A PC-Based Customizing Tool Telephone Programming The System can be fully programmed from an extension telephone equipped with 12 FF keys and a display. While major system configuration changes may be more easily performed using a PC programmer, all programming is available via a telephone. This is especially useful for minor changes to the system configuration. Hardware Requirements •N/A Related Programming •N/A Considerations •N/A PC-Based Customizing Tool The System can be completely configured using the PC-Based Customizing Tool. This may be done either by directly connecting to the System or by remote connection using a modem. The System database can be uploaded and downloaded for easy storage and retrieval. The PC-Based Customizing Tool connects to the System through the RS232C maintenance port. Hardware Requirements •N/A Related Programming •N/A Considerations •N/A Ringing Modes Description The System supports multiple types of CO ringing including the following: • Day 1/Day 2/Night Ringing • Day 1/Day 2/Night Delayed Ringing
60 DBS 576 (USA), Revised 6/11/98 576-13-700 Chapter 3. System Features Section 700 - Operation • DID Day/Night Ringing • DID Day/Night Busy/Delayed Ringing • Busy Lamp Field Ringing • Busy Lamp Field Delayed Ringing • Slide Ringing • Alarm Ringing Day 1/ Day 2/Night Ringing When the System is in Day 1 mode, calls can be directed to ring at one or more extensions or at a hunt group per the Day 1 ringing assignments. When the System is in Day 2 mode, calls can be directed to ring at one or more extensions or at a hunt group per the Day 2 ringing assignments. When the system is in Night mode, call can be directed to ring at one or more extensions or at a hunt group per the Night ringing assignments. Inbound calls can be directed to desired normal daytime locations by setting the system into a Day mode. By having a second day mode (Day 2) alternative call handling is available during day operation. For instance, during lunch, calls can be directed to an alternative position. Calls can be directed specific night locations when the system is set to Night mode. For more information on Day Ringing, see “Day/Night System Mode” on page 37. Hardware Requirements •N/A Related Programming • Considerations •N/A Day 1/ Day 2/Night Delayed Ringing CPC-96, CPC-288, and CPC-576 Version 1.0 Delayed Ringing causes an incoming outside call that is unanswered at a primary extension within a certain period of time, to ring at a designated extension or extensions. Delayed ringing destinations can be set for Day1, Day 2 and Night modes. CO Delayed Ringing is also available for hunt group pilot numbers. Hardware Requirements •N/A Related Programming • FF2: Trunk Setting (Ringing Assignments) • FF11-02: Delayed Timer (Day 1/Day2/Night) Considerations •N/A