Panasonic Digital Business System 576 Technical Manual

							Section 700 - Operation Chapter 6. DSLT Features
576-13-700 DBS 576 (USA), Revised 6/11/98  231
Considerations
•N/A
Intercom Calling
CPC-96, CPC-288, and CPC-576 Version 1.0
Description
The System provides two methods of intercom calling: 
•Voice Calling: Extension calls are connected immediately, without a ringing tone.
•Tone Calling: A ringing tone is sent to the called extension.
Extension Class of Service (COS) programming determines whether the default for the originating 
extension is voice or tone calling. Regardless of the default, you can toggle between voice or tone 
calling by entering the Tone-Voice Call feature code. For example, if the extension default is tone 
calling, you can make a voice call to another extension by entering the Tone-Voice Call feature access 
code.
Operation
To make a call using Intercom Calling:
Hardware Requirements
•N/A
Related Programming
• FF1-0-03: Extension COS (Intercom Calling Type)
• FF1-0-03: Extension COS (Voice Call Send)
• FF1-0-03: Extension COS (Voice Call Receive)
• FF3: Extension COS
Considerations
• Both the called and calling parties must belong to an Extension COS that allows Voice Calling.Action Result
1.   Lift the handset or press the ON/OFF 
key. Intercom dial tone
2.   Dial the extension number.
3.   If your extension is set for tone calling and you want to 
make a voice call, enter 1
.
Or, if your extension is set for voice call and you want to 
make a tone call, enter 1
.
4.   Speak when your call is answered
5.   Replace the handset or press the ON/OFF 
key. 
						

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Chapter 6. DSLT Features Section 700 - Operation
• You cannot change from voice call to tone call.
Last Number Redial
CPC-96, CPC-288, and CPC-576 Version 1.0
Description
Last Number Redial allows you to automatically redial the last number dialed by pressing the 
REDIAL key.
Operation
To automatically redial the last number dialed:
Hardware Requirements
•N/A
Related Programming
• FF1-0-03: Extension COS (Intercom Redialing)
• FF3: Extension COS
Considerations
• Extension Class of Service (COS) determines whether Last Number Redial can be used for both 
intercom and CO calls, or CO calls only.
Message Waiting / Callback
CPC-96, CPC-288, and CPC-576 Version 1.0
Description
If you try to call an extension that is busy or does not answer, you can leave a message wait indication 
at that extension, requesting a return call.Action Result
1.   Lift the handset or press the 
ON/OFF key.
OR...
Enter a trunk access code.Outside dial tone (if trunk access code 
entered)
2.   Press the 
REDIAL key.
3.   Complete the call and replace the handset or press the 
ON/
OFF key. 
						

							Section 700 - Operation Chapter 6. DSLT Features
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Operation
To leave a message waiting indication:
To answer a message waiting indication (callback):
To cancel a Callback Message:
Hardware Requirements
•N/A
Related Programming
• FF1-0-03: Extension COS (Message Wait set/cancel)
• FF1-0-03: Extension COS (Priority Message Wait set/cancel)
• FF1-2: Dial Plan
• FF3: Extension COS
Considerations
• The System has priority message waiting for 3rd-party Voice Mail. See “Voice Mail Integration 
(Third Party)” on page 68.Action Result
1.   Lift the handset or press the ON/OFF
 key. Intercom dial tone
2.   Dial the extension number. Ring or busy tone
3.   While the telephone is still ringing, or when you hear the 
busy tone, enter the Message Wait Set code (default = 4
).
4.   Replace the handset or press the ON/OFF
 key.Message
 lamp flashes at called extension
Action Result
1.   Lift the handset or press the ON/OFF
 key. Intercom dial tone
2.   Enter the Message Wait Callback code (default = *6
). •   Telephone automatically dials exten-
sion that sent message waiting indica-
tion
•   Message
 lamp goes off when your call 
is answered
Action Result
1.   Lift the handset or press the ON/OFF
 key. Intercom dial tone
2.   Enter the Callback Request Cancel code (default = *5
).
3.   Replace the handset or press the ON/OFF
 key.Message
 lamp goes off 
						

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Chapter 6. DSLT Features Section 700 - Operation
Onhook Dialing
CPC-96, CPC-288, and CPC-576 Version 1.0
Description
Onhook Dialing allows users to dial without lifting the handset. However, the Digital Single Line 
Telephone (DSLT) does not have a microphone so you must lift the handset to talk.
Operation
To use onhook dialing:
Hardware Requirements
•N/A
Related Programming
•N/A
Considerations
•N/A
Offhook Signaling
CPC-96, CPC-288, and CPC-576 Version 1.0
Description
Offhook Signaling sends a tone to a busy extension to indicate that another CO call has arrived or a 
call is camped on.
Operation
After receiving an offhook signal during a call:Action Result
1.   Press the 
ON/OFF key. Intercom dial tone
2.   Enter a trunk access code, or dial an extension number.
3.   If you entered a trunk access code in step 2, dial the phone 
number. Otherwise, proceed to step 4.
4.   When the call is answered, lift the handset to talk.
Action Result
1.   Press the 
HOLD key.
2.   Press the flashing FF key for the CO line of the incoming 
call. 
						

							Section 700 - Operation Chapter 6. DSLT Features
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Note:For details about handling multiple calls, see “Call Hold” on page 214.
Hardware Requirements
•N/A
Related Programming
• FF3: CO Off-Hook Signal.
Considerations
• The CO call type may be either multiple ring, direct, or camp-on.
• The system does not send the offhook signal under the following conditions:
•   During a conference call
•   During an OHVA or Busy override
•   Data Privacy is enabled
•   the receiving telephone is a 3rd party voice mail.
Offhook Voice Announce
(All Versions)
Description
You can interrupt a busy extension when making an Intercom Call, and then use the Off-Hook Voice 
Announce (OHVA) feature to make an announcement that only the called party can hear. You can also 
transfer a held call to a busy extension after making the announcement using this feature.
Operation
To make an OHVA :
To transfer a call using OHVA:Action Result
1.   Lift the handset or press the ON/OFF
 key.
2.   Dial the extension number. Busy signal
3.   Enter the OHVA feeature access code (default = 8)
.
4.   Make your announcement
Action Result
1.   While on a call, press the HOLD
 key. Current call on hold
2.   Dial the extension number to which the call is being trans-
ferred.Busy signal
3.   Enter OHVA feature access code (default = 8
) and announce 
the call to be transferred. 
						

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Chapter 6. DSLT Features Section 700 - Operation
Hardware Requirements
•N/A
Related Programming
• FF1 0 03 (System): Extension COS OHVA Originate
• FF1 0 03 (System): Extension COS OHVA Receive
• FF3 (Extension): Extension COS Assignments
• FF4: FF Key Assignments
Considerations
• If Onhook Transfer is enabled, the held call is transferred as soon as the extension sending the 
OHVA hangs up.
• If the transferred call is not answered immediately, it will queue for a set time limit, then return to 
the extension sending the OHVA by Transfer Recall Timer.
• You cannot receive a Call Waiting message during an OHVA. 
• If you make an OHVA to an SLT, the SLT user and the other party will hear the announcement.
Paging
CPC-96, CPC-288, and CPC-576 Version 1.0
Description
The System allows you to make both internal and external pages and announcements. Internal pages 
are made via the System’s key telephone speakers. External pages are made through the speakers of 
an external paging system connected to the System.
Paging calls can be answered from any extension using the Meet-Me Answer feature.
Operation
To make a page:
4.   If transfer is: not accepted, press the FLASH
 key. Transfer canceled
5.   Replace the handset.
Action Result
1.   Lift the handset or press the ON/OFF
 key. Intercom dial tone
2.   Enter the Group Paging code (default = #
).
3.   Enter the number of the desired paging group (0-9
).
4.   Make your announcement.
5.   Replace the handset or press the ON/OFF
 key.
Action Result 
						

							Section 700 - Operation Chapter 6. DSLT Features
576-13-700 DBS 576 (USA), Revised 6/11/98  237
Meet-Me Answer
To answer a page using Meet-Me Answer:
Hardware Requirements
• External relays, amplifier, and speakers are required for external paging. 
Related Programming
• FF1-0-02: Paging Override 
• FF1-0-03: Extension COS (Paging)
• FF1-0-04: Trunk COS (Paging)
• FF1-2: Dial Plan
• FF2: Trunk COS
• FF3: Extension COS
Considerations
• If an external paging system has been connected, pages can be made to paging groups 0-9 
through the external speakers. Voice paging can also be heard over the extensions in groups 0-9.
• An extension can belong to more than one paging group.
• Only one page may be performed at a time. If you attempt to make a page while another 
extension is paging, you will receive a busy signal.
Reset Call
CPC-96, CPC-288, and CPC-576 Version 1.0
Description
If you dial a busy extension, the System allows you to quickly dial another extension by simply 
pressing the last digit of the new extension number.
Operation
To use Reset Call to dial another extension (after a busy extension):Action Result
1.   Lift the handset or press the ON/OFF
 key. Intercom dial tone
2.   Enter the Meet Me Answer code (default = #
#). Connected to specified party
Action Result
1.   Lift the handset or press the ON/OFF
 key. Intercom dial tone
2.   Dial an extension number. Busy tone
3.   Dial the last digit of the next extension number. 
						

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Chapter 6. DSLT Features Section 700 - Operation
Example: You dial extension 213, but it is busy. To dial extension 214, enter 4.
Hardware Requirements
•N/A
Related Programming
• FF1-2: Dial Plan
Considerations
• The second extension called using the Reset Call feature must have the same number of digits as 
the first extension.
• If you program the System for Reset Call, the following features are not available: Camp-on 
(Ext. no. + 2), Callback Request (Ext. no. + 3), Message Waiting (Ext. no. + 4, Ext. no. + 5), 
Intercom Busy Override (Ext. no. + 9).
Speed Dialing
CPC-96, CPC-288, and CPC-576 Version 1.0
Description
The System supports the following speed dial features:
• Personal Speed Dial (PSD) 
• System Speed Dial (SSD)
• Speed Dial Linking
• Speed Dial Name Assignment
Personal Speed Dial
You can store frequently called numbers using the PSD feature. Up to 20 PSD numbers can be stored 
in PSD bins numbered 80-99.
Operation
To assign PSD numbers:
Action Result
1.   Lift the handset or press the ON/OFF
 key. Intercom dial tone
2.    Enter the Speed Dial Set/Clear code (default = 710
).
3.   Enter the PSD bin number (80-99
).
4.   Dial the phone number.
5.   Press the HOLD
 key.
6.   Replace the handset or press the ON/OFF
 key. 
						

							Section 700 - Operation Chapter 6. DSLT Features
576-13-700 DBS 576 (USA), Revised 6/11/98  239
To dial a PSD number by entering the speed dial bin number:
To delete a PSD number:
Hardware Requirements
•N/A
Related Programming
• FF8-1: PSD Numbers
• FF8-1: PSD Names
Considerations
• Storing a new number erases any previously stored data.
• Speed Dial numbers can contain up to 24 characters. The following table reflects which keys to 
use.Action Result
1.   Lift the handset or press the ON/OFF
 key. Intercom dial tone
2.   If necessary, access an outside line. Outside dial tone
3.   Press the AUTO
 key.
OR...
Enter the Speed Dial Originate code (default = 80
).
4.   Enter the PSD bin number (80-99
).
5.   Complete the call and replace the handset or press the ON/
OFF
 key.
Action Result
1.   Lift the handset or press the ON/OFF
 key. Intercom dial tone
2.    Enter the Speed Dial Set/Clear code (default = 710
).
3.   Enter the PSD bin number (80-99
).
4.   Press the HOLD
 key.
5.   Replace the handset or press the ON/OFF
 key.
To indicate . . . Enter/Press
Digit or character0
, 1
 - 9
, *
, #
Intercom Level *AUTO * #
MCO Code **AUTO * 0
PauseREDIAL
DP - DTMF CodeAUTO * *
SSD CodeAUTO NN(N)
Hyphen (-)PROG 
						

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Chapter 6. DSLT Features Section 700 - Operation
* Indicates that the digits that follow are either a feature access code or an extension 
number. (Not needed if your System is set for Intercom Level.) See Note below.
** Indicates that the digits that follow are for an outside number and the System should 
seize the next available trunk when dialing. (Not needed if your System is set for CO 
Level.) See Note below.
Note:The System has two levels - CO Level and Intercom Level. If set at CO Level (default), 
you must enter the code for Intercom Level when programming a feature access code or 
extension number for speed dialing. If the System is set at Intercom Level, you must enter the 
MCO Code when programming an outside number for speed dialing.
System Speed Dial
You can store frequently called numbers using the SSD feature. Either 80 or 800 SSD numbers can be 
programmed, depending on how the System is configured. In an 80 SSD-number system, the SSD 
numbers are stored in bins 00-79. In 800 SSD-number systems, the SSD numbers are stored in bins 
000-799. 
Operation
To assign SSD numbers:
To dial an SSD number by entering the speed dial bin number:Action Result
1.   Lift the handset or press the ON/OFF
 key. Intercom dial tone
2.   Enter the Speed Dial Set/Clear code (default = 710
).
3.   Enter the SSD bin number (00
-79
 or 000
-799
).
4.   Dial the phone number.
5.   Press the HOLD
 key.
6.   Replace the handset or press the ON/OFF
 key.
Action Result
1.   Lift the handset or press the ON/OFF
 key. Intercom dial tone
2.   If necessary, access an outside line. Outside dial tone
3.   Press the AUTO
 key.
OR...
Enter the Speed Dial Originate code (default = 80
).
4.   Enter the SSD bin number (00
-79
 or 000
-799
).
5.   Complete call and replace the handset or press the ON/OFF
 
key.