OKI MC561dn User Manual

							301 – Issues: MFP Issues
MC361/MC561/CX2731 MFP Advanced User’s Guide
Print data is not 
transmitted to the 
MFP.The Ethernet or USB 
cable is broken.Connect a new cable.
The time-out period 
set on the computer 
has passed.Set a longer time-out 
period.
There is an 
abnormal sound.The MFP is inclined. Place the MFP on a flat 
surface.
There is a piece of 
paper or unknown 
object inside the MFP.Check the inside of the 
MFP and remove any 
objects.
The top cover is open. Close the top cover.
There is a buzzing 
sound.The MFP is printing on 
the heavy or thin 
paper when the 
temperature inside is 
high.This is not a malfunction. 
You can proceed with the 
operation.
It takes a while to 
start printing.The MFP is warming 
up from the power 
save or sleep mode.Press the  key 
and select [Admin Setup] 
> [User Install] > [Power 
Save Enable]/[Sleep] and 
disable both modes.
The MFP may be 
cleaning the image 
drum unit.Wait for a while.
The MFP is adjusting 
the temperature of the 
fuser unit.Wait for a while.
The MFP is processing 
a data from another 
interface.Wait until the process 
finishes.
The print result 
does not change 
though you have 
changed the 
[Density] setting.You have also changed 
the [RGB] setting.The [Density] setting is 
automatically changed 
according to the [RGB] 
setting.
If the print result is not 
what you expected, 
change the [RGB] setting 
again.
SymptomCauseRemedy
Downloaded From ManualsPrinter.com Manuals 
						

							302 – Issues: MFP Issues
MC361/MC561/CX2731 MFP Advanced User’s Guide
A print job has 
stopped in the 
middle of the 
printing process.As a result of 
processing print jobs 
continuously, the fuser 
unit has become hot. 
The fuser unit is 
cooling off.Wait for a while.
When the fuser unit gets 
cooler, printing restarts 
automatically.
As a result of 
processing print jobs 
continuously for a long 
time, the temperature 
in the MFP inside has 
become too high. The 
MFP is cooling off.Wait for a while.
When the MFP gets cooler, 
printing restarts 
automatically.
The specified 
settings such as 
the time setting 
have been erased.The MFP was turned 
off for a long time or 
every day.The life of the battery may 
have ended. Call your local 
service dealer.
The image data 
stored in memory 
has been erased.More than 72 hours 
has passed after the 
MFP was turned off.The stored image data is 
kept for 72 hours.
A report is printed out but 
the erased data cannot be 
restored. 
Memory is 
insufficient.Yo u  h a v e  b e e n  
launched Multiple 
applications.Close the applications you 
are not using.
It takes a long time 
to finish printing.The processing speed 
of the computer may 
be slowing down the 
print job.Use a computer with faster 
processing speed.
You have selected 
[High Quality] on the 
[Job Options] tab of 
the printer driver.Select [Fine / Detail 
(600x1200)] or [Normal 
(600x600)] on the [Job 
Options] tab of the printer 
driver.
The print data is 
complicated.Make the data simpler.
The printer driver 
is not correctly 
displayed on 
Macintosh.The printer driver may 
not be operating 
correctly.Uninstall the printer driver 
and install it again.
SymptomCauseRemedy
Downloaded From ManualsPrinter.com Manuals 
						

							303 – Issues: Power Outages
MC361/MC561/CX2731 MFP Advanced User’s Guide
Power Outages _______________
When the power goes out, the MFP behaves in the following way or 
the following operations are possible depending on the MFP’s status:
• We do not warrant operation when an uninterruptible power 
system (UPS) or inverter is used.
Stored Fax Data
Backing Up Data in Memory
Even if the power goes out or you turn off the MFP, the data for fax 
transmissions and received faxes is retained for 72 hours as long as 
it is stored in the MFP memory.
StatusBehavior/Operation
During a callYou can continue talking. 
During a fax 
transmissionThe communication stops. 
When the electricity supply is restored,
• the MFP automatically starts transmitting the fax 
whose transmission stopped and the subsequent data 
if it was a memory transmission. 
• the MFP does not transmit the data if it was a real 
time transmission. Set the document and specify the 
destination again to start transmission.
Receiving a faxThe transmission stops. 
When the electricity supply is restored, the MFP 
automatically prints out the data successfully received 
and stored in memory.
Copying or 
printingThe printing process stops.
When the power is restored, start the job again.
IdleYou cannot start another copy, fax, scan, or print job.
You also cannot receive another fax.
Downloaded From ManualsPrinter.com Manuals 
						

							304 – Issues: Power Outages
MC361/MC561/CX2731 MFP Advanced User’s Guide
Note
The electricity must be provided to the MFP for more than 48 
hours consecutively.
Erased Report
The MFP automatically prints out an erased report if the fax data in 
the memory is lost. The report shows what data is lost by listing the 
following information:
•Document type
• Fcode box number
• Fcode box name
• Destination/sender name
• Fcode secure communication/F code bulletin board 
communication
• Time communication started
• Number of pages of the received data
• Communication type
Note
The communication type is printed when it was manual 
reception, Fcode polling, Fcode secure reception or Fcode 
bulletin board reception.
Downloaded From ManualsPrinter.com Manuals 
						

							305 – MFP Memory: SD Memory Card
MC361/MC561/CX2731 MFP Advanced User’s Guide
MFP Memory
Using the Control Panel Arrow Keyss 
When using the arrow keys, press the key 
repetitively to go to the selection.
SD Memory Card______________
Initializing the SD Card (MC561 and 
CX2731 MFP only)
Important!
Initializing an SD memory card will erase all data stored on 
it.
Note
For protection against accidentally initializing the SD card—
causing the loss of data stored on the card—the MFP default for 
Downloaded From ManualsPrinter.com Manuals 
						

							306 – MFP Memory: SD Memory Card
MC361/MC561/CX2731 MFP Advanced User’s Guide
Initial Lock is enabled. Before you can initialize the SD card, you 
must first change the Initial Lock setting to disabled.
To enter the [Admin Setup] menu, an administrator password is 
required. The default password is “aaaaaa”.
An SD memory card should be initialized before use when it has been 
used in another machine or if it is not properly recognized when it is 
installed in the MFP.
An SD memory card has three partitions. They are PS, Common, and 
PCL. You can either reformat the whole SD card or you can format 
particular partitions individually.
Formatting the Entire SD Card
Important!
When you reformat an entire SD memory card, the following 
data is deleted:
• SData stored using [Secure Print], [Encrypted Secure 
Print], or [Store to SD Card]
• Font data
• Custom demo data
To reformat the entire SD card:
1Press the  key on the control panel.
2Press the down arrow key to select [Admin Setup], then press 
. 
3Enter the administrator password.
4Use the arrow keys to select [Enter], then press . 
5Press the down arrow key to select [Management], then press 
. 
6Disable the Initial Lock:
a) Press the down arrow key to select [Storage Maintenance 
Setup], then press .
b) Press the down arrow key to select [Initial Lock], the press 
.
Downloaded From ManualsPrinter.com Manuals 
						

							307 – MFP Memory: SD Memory Card
MC361/MC561/CX2731 MFP Advanced User’s Guide
c) Press the down arrow key to select [Disable], then press 
.
d) Press the left arrow key to go back up to [Management], then 
[press .;
7Reformat the SD card:
a) Press the down arrow key to select [SD Card Setup], then 
press .
b) Press the down arrow key to select [Initialize], then press 
.
c) A confirmation message appears. Select [Yes] to continue. 
Select [No] to cancel.
The MFP restarts.
8Go back into the menu and re-enable the Initial Lock:
a) Press the  key on the control panel.
b) Press the down arrow key to select [Admin Setup], then press 
. 
c) Enter the password.
d) Use the arrow keys to select [Enter], then press . 
e) Press the down arrow key to select [Management], then press 
. 
f) Press the down arrow key to select [Storage Maintenance 
Setup], then press .
g) Press the down arrow key to select [Initial Lock], the press 
.
h) Press the down arrow key to select [Enable], then press 
.
9Press the left arrow key to go back up to the main screen.
Formatting an Individual Partition on the SD 
Card
Important!
When you format a partition on the SD card, all data in that 
partition is deleted.
Downloaded From ManualsPrinter.com Manuals 
						

							308 – MFP Memory: SD Memory Card
MC361/MC561/CX2731 MFP Advanced User’s Guide
To format a particular partition:
1Press the  key on the control panel.
2Press the down arrow key to select [Admin Setup], then press 
. 
3Enter the administrator password.
4Use the arrow keys to select [Enter], then press . 
5Press the down arrow key to select [Management], then press 
.
6Disable the Initial Lock:
a) Press the down arrow key to select [Storage Maintenance 
Setup], then press .
b) Press the down arrow key to select [Initial Lock], the press 
.
c) Press the down arrow key to select [Disable], then press 
.
d) Press the left arrow key to go back up to [Management], then 
[press .
7Reformat the SD card partition:
a) Press the down arrow key to select [SD Card Setup], then 
press .
b) Press the down arrow key to select [Format Partition], then 
press .
c) Press the down arrow key to select the partition you want to 
initialize, then press .
A message appears confirming you that making changes will 
automatically restart the system. Select [Yes] to continue. 
Select [No] to cancel.
d) A confirmation message appears. Select [Yes] to continue. 
(Select [No] to cancel.)
The MFP restarts.
8Go back into the menu and re-enable the Initial Lock:
a) Press the  key on the control panel.
b) Press the down arrow key to select [Admin Setup], then press 
. 
Downloaded From ManualsPrinter.com Manuals 
						

							309 – MFP Memory: Flash Memory
MC361/MC561/CX2731 MFP Advanced User’s Guide
c) Enter the password.
d) Use the arrow keys to select [Enter], then press . 
e) Press the down arrow key to select [Management], then press 
. 
f) Press the down arrow key to select [Storage Maintenance 
Setup], then press .
g) Press the down arrow key to select [Initial Lock], the press 
.
h) Press the down arrow key to select [Enable], then press 
.
9Press the left arrow key to go back up to the main screen.
Flash Memory ________________
Initializing the Flash Memory
Flash memory has saved mail templates, font data, etc., stored on it.
Important!
When you initialize a flash memory, the data stored on it is 
deleted.Press the  key on the control panel.
Note
For protection against accidentally initializing the SD card—
causing the loss of data stored on the card—the MFP default for 
Initial Lock is enabled. Before you can initialize the SD card, you 
must first change the Initial Lock setting to disabled.
To enter the [Admin Setup] menu, an administrator password is 
required. The default password is “aaaaaa”.
Downloaded From ManualsPrinter.com Manuals 
						

							310 – MFP Memory: Flash Memory
MC361/MC561/CX2731 MFP Advanced User’s Guide
1Press the  key on the control panel.
2Press the down arrow key to select [Admin Setup], then press 
. 
3Enter the administrator password.
4Use the arrow keys to select [Enter], then press .
5Press the down arrow key to select [Management], then press 
.
6Disable the Initial Lock:
a) Press the down arrow key to select [Storage Maintenance 
Setup], then press .
b) Press the down arrow key to select [Initial Lock], the press 
.
c) Press the down arrow key to select [Disable], then press 
.
d) Press the left arrow key to go back up to [Management], then 
[press .
7Reformat the Flash Memory:
a) Press the down arrow key to select [Flash Memory Setup], 
then press .
b) Make sure that [Initialize] is selected, then press .
c) Make sure that [Execute] is selected, then press .
d) A confirmation message appears. Select [Yes] to continue. 
(Select [No] to cancel.)
The MFP restarts.
8Go back into the menu and re-enable the Initial Lock:
a) Press the  key on the control panel.
b) Press the down arrow key to select [Admin Setup], then press 
. 
c) Enter the password.
d) Use the arrow keys to select [Enter], then press . 
e) Press the down arrow key to select [Management], then press 
. 
f) Press the down arrow key to select [Storage Maintenance 
Setup], then press .
Downloaded From ManualsPrinter.com Manuals