Nortel Compact Ics 6.1 Installer Guide
Have a look at the manual Nortel Compact Ics 6.1 Installer Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 211 Nortel manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
SIndex / 371 P0603539 02 Page 371 of 356 Compact ICS 6.1 Installer Guide Direct dial extension 222 Direct Inward System Access 48 DN 231 remote callers 54 troubleshooting 297–299 direct-dial digit programming 230 direct-dial telephones 223 Directed Pickup 215 compared to Call Pickup 215 directory numbers B1 and B2 89 changing 138, 211 changing starting DN 137 defaults 89–90 entering 128 in a network 55 length 128, 138, 238 Port/DN status 308–313 transparent dialing plan 55 DISA (see Direct Inward System Access) Disabled by sys. 311, 315 Disabled by user 311, 315 disabling a device 312 a module 316 telephone during a maintenance session 308 Disabling… 311, 315 disconnect supervision 165 loop start trunks 51 disconnect timer 258 display buttons 125 display unreadable troubleshooting 272 distribution block connecting the wiring 88 DN (see directory numbers)DN hunting (see multi-line hunt) DNs fax 232 DNs 127 DTMF (see dual tone multifrequency) dual tone multifrequency 48 E E&M profile support 133, 134 electrical requirements 61 power bar, use of 61 electrostatic discharge 344 emergency numbers 22 emergency telephone installing 102 troubleshooting 274 enabling a device 313 module or its cartridges 316 Enabling… 311, 315 enhanced answer key 220 environment standards and specifications 24 environmental specifications 345 equipment and supplies installation checklist 59 ETSI MCID 252 network call diversion 249 ETSI specifications 24 evening schedule 194 event messages checking time event occurred 319 maintenance 328
372 / SIndex P0603539 02 Page 372 of 356 Compact ICS 6.1 Installer Guide significant 328 system restarts 332 EVT 196 329 EVT 197 329 EVT 210-YYYZ 329 EVT 211-YYYZ 329 EVT 220-3546 329 EVT 221-3546 329 EVT 222-3546 329 EVT 268-07 329 EVT 269-3546 329 EVT 299 329 EVT 373 329 EVT 400 329 EVT 407 329 EVT 408 329 EVT 416 329 EVT 418 329 EVT 419 330 EVT 421 330 EVT 422-3546 330 EVT 423-3546 330 EVT 425 330 EVT 448 330 EVT 449 330 EVT 451 330 EVT 452-3546 330 EVT 453-3546 330 EVT 454-3546 330 EVT799-XXXX YY 330 exception (see dialing restriction) exiting programming 127 expansion cartridge installation 84 upgrading for BRI 68 upgrading number of telephones 66expansion, system 66 expired alarms, hospitality 248 extended answer key 220 extension Direct dial 222 external code programming 229 external lines access code 229 testing 267 troubleshooting 276 external music source connecting 112 programming 113 external paging 113 troubleshooting 284 extra-dial telephone programming 177 F fax DN 232 FCC registration 17 FCC, radio/TV interference 18 feature button 122 Feature Cartridge installation 78 upgrading 67 feature codes troubleshooting 300 features and remote access 51 Federal Communication Commission (FCC) see FCC file transfer using ISDN 57 filters hospitality room settings 247 filters (see Restriction service) 152
SIndex / 373 P0603539 02 Page 373 of 356 Compact ICS 6.1 Installer Guide flash 218 frequency 343 full autohold 167 hospitality 247 G Group 4 fax using ISDN applications 58 H handset standards and specifications 24 handsfree button 122 heading 125 hearing aids 22 Held Line Reminder Remind delay 215 Hold button 122 setting SWCA controls 221 tones, music, or silence 212 hospitality call restrictions 247 password 200 room/desk information 246 service times 247 services programming 246 setting alarms 248 Host delay 218 hung lines 276 Hunt Groups auxiliary ringer 209 Hunt groups 203 adding and removing members 204 assigning lines 205 distributing hunt group calls 206 member order 205naming the group 208 overflow extension 208 programming hunt delay 207 routing calls if all members are busy 207 time in queue 207 usage metrics 337 hunt groups appearances 204 broadcast 206 description of use 203 rotary 206 sequential 206 videophones 204 I icons on programming telephones 122 ICS Background Music 212 cable connections 87 capacity 60 DN numbering 89–90 external loop start lines wiring chart 94 mounting 73 numbering 88 telephone wiring chart 91 tools required for installation 60 troubleshooting 292 Trunk Cartridge slots 257 wiring arrangement 93 identify device connected to the system 309 Idle 311 idle line search for 163 If busy 170 impedance
374 / SIndex P0603539 02 Page 374 of 356 Compact ICS 6.1 Installer Guide setting for line 168 indicators telephone buttons 124, 126 Industry Canada registration 17 initializing the system Startup programming 116, 136 installation safety precautions 14–16 installation requirements electrical requirements 61 equipment and supplies 59 internal wiring 62 location requirements 61 optional equipment checklist 60 spacing requirements 63 tools required 60 installation, planning 59 installation, system cartridges 75 expansion cartridge 84 Feature Cartridge 78 Trunk Cartridge 81 general checklist 70 ICS 73 ISDN terminal equipment 109–111 Norstar telephones 102–104 optional equipment 112 auxiliary ringer 112 external music source 112 external paging system 113 powering up the system 115 wiring 87–101 Installer interface list 119password 119 Installer password 136, 140 Integrated Services Digital Network (see ISDN) Integrated Voice Response (IVR) line 255 Intercom keys programming 146 Internal Analog Terminal Adapter (I-ATA) programming 150 specifications 345 internal numbers B1 and B2 89 changing 138, 211 changing starting DN 137 entering 128 in a network 55 length 128, 138, 238 Port/DN status 308–313 transparent dialing plan 55 internal remote administration device (see remote administration) Internet access using ISDN applications 58 Intrl modem (internal modem setting) 242 Invoke by hold, SWCA 221 I-RAD (see remote administration) ISDN capability packages 39 D-channel packet service 262 DN 263 LAN access using 58 Loop DN 264 loop termination 79
SIndex / 375 P0603539 02 Page 375 of 356 Compact ICS 6.1 Installer Guide Network DNs 261 ordering service 39 profile 133, 134 profile support 133 S or T loop additional power 110 wiring 109 SPID 260 TEI 262 terminal equipment, installation 109–111 wiring charts 96–100 ISDN (Integrated Services Digital Network) applications 57–58 bearer capability 29 BRI card, configuration 32–36 capabilities 27 capability packages, ordering 37 clocking 36 data transmission speed 30 D-channel packet service 45 desktop conferencing using 57 equipment 57–58 file transfer using 57 Group 4 fax using 58 hardware configuration 32– 35 installation programming 39 Internet access using 58 LAN to LAN bridging using 58 layers 29 leased line backup using 58 network synchronization 36 planning service order 29 programming sequence 39S interface 34 loop, programming 42 reference point 34 services and features 30 SPID 42 standards 37 T reference point 35 telecommuting using 58 terminal equipment configuration 33–34 U interface 33 U-LT loop programming 42 reference point 33 U-NT reference point 33 videoconferencing and video telephony using 57 ISDN network synchronization specifications 345 K keys software, IVR line 255 L LAN access using ISDN applications 58 router 58 to LAN bridging ISDN applications 58 languages profile 1 133 profile 2 133 profile 3 133 profile 4 134 Last Number Redial 156 leased line backup using ISDN applications 58 least cost routing 188
376 / SIndex P0603539 02 Page 376 of 356 Compact ICS 6.1 Installer Guide lightning protectors, verification 62 line hung 276 search for idle 164 troubleshooting 275–279 type 163 line access 142 line assignment 143 line filter programming 197 line numbers entering 128 line pool 163 access 144 access code 228 in a dialing plan 55 troubleshooting 301 line restriction 52 defaults 171 programming 171 line selection for a direct-dial telephone 224 line type 163 line/set restriction 52, 157 user filter 197 lines BRI, about 48, 50 SWCA keys 221 Link 157, 191 Link time 218 LIST 126 location requirements installation planning 61 log checking items 318 erasing the System Test Log 319System Administration 320 System Test 318 log space allocation 217 number of spaces 160 programming 160 logging calls MCID 252 long distance carrier access code, creating 187 long distance carrier access code, example 187 loop current 345 Loop DN 264 loop length 344, 345 loop resistance 344 loop specifications 344 loop start trunk 48 as prime line 49 auto-answer 48 configuration requirements 49 incoming calls 48 manual-answer 48 remote access from public network 51 loops profile support 133 loss package 168 loss/gain settings 168 lunch schedule 194 M M7100 telephone accessing external lines 229 M7310, programming telephone 122 M7324 programming telephone 122 M7324 telephone
SIndex / 377 P0603539 02 Page 377 of 356 Compact ICS 6.1 Installer Guide central answering position 225 maintenance alarm codes 323 beginning a session 306 current alarm 319 device version number 310 disabling module or its cartridges 316 enabling the module or its cartridges 316 event messages 328 identify device connected to system 309 module inventory 314 overview 305 Port/DN status 308–313 programming headings 305 records 339 state of a cartridge 316 state of a module 315 state of device 311 System Administration Log 320 System Test Log 318 system version 307 Malicious call identification (MCID) programming 252 medium, hospitality 247 MICS basic password 121 system coordinator password 120 MICS-XC basic password 121 interface headings 119 system coordinator password 120modem, internal 242 module check number of Trunk cartridges 314 checking the state 315 disabling 316 enabling 316 location 314 showing inventory 314 status 314 troubleshooting 287 verification 267 Module status 305 mounting Norstar telephones on wall 107 moving telephones (see Automatic Telephone Relocation) multi-line hunt 30 groups 38 music license 22 source 19, 112 N National ISDN standards 37 network equipment registration 17 options with Norstar 47 public network to Norstar system 47 security 52 transparent dialing plan 55 troubleshooting 294–303 user problems 294 Network Call Diversion 32, 249, 357 Network call diversion (NCD) programming 249 Network DNs (see ISDN)
378 / SIndex P0603539 02 Page 378 of 356 Compact ICS 6.1 Installer Guide Network name display 241 next 125 night schedule 194 No free lines 279 Norstar as off-premise extension 47 Norstar system networking 47 Norstar telephones testing 267 Not available 311 notify set, hospiality 248 NT1 (network termination type 1) 36 stand alone connections 36 numbers entering 128 entering directory numbers 128 line numbers 128 O occupancy, room 247 off-premise extension Norstar used as 47 OLI 147 on hold (see Hold) Open Switch Interval disconnect timer 258 optional equipment installation checklist 60 testing 267 troubleshooting 283–285 outgoing line identification 147 overlay button definitions 125 positioning on the set 123 overlay, programming 122 P Page Timeout 216Page tone 215 paging installation 113 Park prefix 228 Park timeout delay 213 parked call retrieving 228 password admin 121 Basic 199 basic 121 calls answered with DISA 231 cond pswd 200 desk pswd 200 dialpad 117 Hospitality password 200 Installer 119, 136, 140 installer 198 I-RAD 199 profile 117 programming 198 System Coordinator 120, 140, 199 System Coordinator Plus 119, 140, 198 user 121 using DISA 54 phantom DN 220 Port/DN Status 308–313 Port/DN status 305 ports numbering 88 port numbering example 88 verifying 267 positioning the overlays 123 power bar, use of 61 power specifications 343 power, and S or T loop 110
SIndex / 379 P0603539 02 Page 379 of 356 Compact ICS 6.1 Installer Guide powering up the system 115 PRI profile support 133, 134 Prime line 144, 164 prime telephone 164 Delayed Ring Transfer 214 private line 163 profile changing 134 password description 117 profile 1, North America 133 profile 2 133 profile 3 133 profile 4 134 programming 132 trunk cards, profile 1 133 trunk cards, profile 2 133 trunk cards, profile 3 133 trunk cards, profile 4 134 profile 1, languages 133 profile 2, languages 133 profile 3, languages 133 profile 4, languages 134 programming basic admin password 121 button definitions 125 call restrictions, hospitality 247 dialpad 117 dialpad, CCITT 135 hospitality cond password 200 hospitality desk password 200 hospitality password 200 hospitality services 246 indicators, telephone programming buttons 124 ISDN 39on lines ISDN (BRI) lines 41 programming telephones 122 special characters 126 system coordinator password 120 programming basics access 117 copying telephone programming 128–131 copying system data 128 copying user data 128 group of telephones 129 range of telephones 129 single telephone 128 display buttons 125 entering 140 entering numbers 128 entering programming using Installer password 140 using System Coordinator password 140 using System Coordinator Plus password 140 exiting 127 headings 139 indicators, telephone buttons 126 map using Installer password 119 using System Coordinator password 120 using System Coordinator Plus
380 / SIndex P0603539 02 Page 380 of 356 Compact ICS 6.1 Installer Guide password 119 programming overview 117 record 127 ring delays 129 suggested sequence 141 tools 122 programming overlay 122, 140 verifying programming 127 programming buttons on a set Answer DNs 146 Intercom 146 programming features on a set 1st Display 159 ATA use 150 auxiliary ringer 112 Background Music 212 dialing restrictions 178 Last Number Redial 156 Link 157 OLI 147 On Hold 212 receiver volume 212 ringback 150 Saved Number Redial 156 Set lock 156 programming lines choosing a remote access package 235 programming on lines Ans mode 166 Ans with DISA 166 CAP line assignment 143 Dial mode 164 dialing restrictions 178 Discon timer 258 line access 142 line pool access 144 LossPkg 168Prime line 145 Rec’d # 169 Trunk mode 165 trunk/line data programming 161–164 VMsg center 173 programming system features Alarm reporting 243 alarm telephone 219 Auto Attendant 232, 233– 234 Auto DN 230 Auto privacy 165 Aux. ringer 167 call log space 217 Caller ID set 158 Camp timeout 213 CAP assignment 225 CLASS assignment 158 Class of Service password 197 control telephone 192 Custom Call Routing 233 Daylight time 216 default digits 227 Directd pickup 215 Direct-dial 223 DISA DN 231 DN length 238 DRT delay 214 DRT to Prime 214 external code 229 Extl VMsg set 159 extra-dial telephone 177 Full AutoHold 167, 174 Held reminder 214 host delay 218 Intrl modem 242 line pool codes 228