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Nortel Compact Ics 6.1 Installer Guide

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    							Maintenance records / 341
    P0603539  02Compact ICS 6.1 Installer Guide
    System test log record
    You can check under the Sys test log heading to find a list of audits, event 
    messages, and alarm codes. Use the following table to record these log 
    items when you run a Maintenance session.
    System test log
    Sys test log
    Log itemTime of log itemNumber of repetitions
    :
    :
    :
    :
    :
    :
    :
    :
    :
    :
    :
    :
    :
    :
    :
    :
    :
    :
    :
    :
    Time and date that log 
    was checked
    :           /           / 
    						
    							342 / Maintenance records
    Compact ICS 6.1 Installer GuideP0603539  02
    System administration log record
    You can check under the Sys admin log heading to find a list of 
    administrative events performed on Norstar. Use this table to record these 
    log items when you run a Maintenance session.
    System administration log
    Sys admin log
    Log itemTime of log itemNumber of repetitions
    :
    :
    :
    :
    :
    :
    :
    :
    :
    :
    :
    :
    :
    :
    :
    :
    :
    :
    :
    :
    Time and date that log 
    was checked
    :           /           / 
    						
    							P0603539  02Compact ICS 6.1 Installer Guide
    Specifications
    Norstar system
    Service tone cadences
    Power specifications
    *Connection to ac power rated greater than 120 V ac nominal requires an 
    approved cord set for that voltage range.
    ToneCadence (seconds)
    Busy0.5 on / 0.5 off
    Expensive route0.3 on / 0.3 off (3 bursts)
    Overflow0.25 on / 0.25 off
    Ringback2.0 on / 4.0 off
    Confirmation1.0 on / 1.0 off (3 bursts followed by no 
    tone)
    Recall1.0 on / 1.0 off (3 bursts followed by steady 
    tone)
    Ring splash0.2 on (1 burst)
    CharacteristicICS
    Voltage V AC (nominal)110-120*
    Current A rms (max)1.9
    Frequency Hz (nominal)50-60
    Crest factor4.0
    Fuse250 V, 3.15A 
    						
    							344 / Specifications
    Compact ICS 6.1 Installer GuideP0603539  02
    Telephone loop specifications
    Electrical requirements
    CharacteristicValue
    Loop resistance64 Ω (300 m of 0.5 mm wire or 975 ft of 24 
    AWG wire)
    Loop length300 m (975 ft) without station auxiliary 
    power supply
    1200 m (3900 ft) with station auxiliary 
    power supply
    Minimum voltage at 
    telephone11 V dc
    Current at telephone (idle)45 mA nominal
    Current at telephone 
    (active)80 mA maximum
    CharacteristicSpec/Value
    Electrostatic discharge
         ICS and telephonesIEC 801-2 2nd Edition, level 3
    maximum of 8 kV with a 300 Ω/150 pF 
    probe
         ConnectorsIEC 801-2 2nd Edition, level 2
    Radiated immunityBell Canada TAD 8465 (operation in fields 
    of up to 5V/m over the frequency range of 
    100kHz to 1GHz)
    Conducted immunityBell Canada TAD 8465 (operation with 
    common mode injected voltage of up to 3V 
    RMS over the frequency range of150 kHz 
    to 30 MHz 
    						
    							Specifications / 345
    P0603539  02Compact ICS 6.1 Installer Guide
    Environmental requirements
    Internal analog terminal adapter (I-ATA)  
    ISDN network synchronization  
    CharacteristicSpec/Value
    Operating temperature 
    range0°C to 50°C (32°F to 122°F)
    IEC. 68-2-1 Tests Ad and
    IEC. 68-2-2, Method A
    Storage temperature range-50°C to 70°C (-58°F to 158°F)
    IEC. 68-2-1 Test Ab and
    IEC. 68-2-2 Test Bd
    Humidity
         above 34°C (93°F)
         at 40°C (104°F)5% to 95% (non-condensing)
    
    						
    							346 / Specifications
    Compact ICS 6.1 Installer GuideP0603539  02 
    						
    							P0603539  02Compact ICS 6.1 Installer Guide
    Glossary
    A
    AbsorbLength:   A setting that 
    determines how many of the digits in a 
    destination code will not be dialed by 
    the system. AbsorbLength is assigned 
    under Destination codes in Services. 
    access code:  Different sequences of 
    characters used to gain access to these 
    Norstar features: Line pools, Call park, 
    external lines, Direct-Dial telephone, 
    Auto DN, and DISA DN.
    alarm code:  A number that appears 
    on the alarm telephone display, 
    informing you that the  ICS has detected 
    a fault in the system.
    Alarm telephone:  A telephone that 
    is designated to receive reports of 
    Norstar system problems. This function 
    is usually assigned to a prime telephone, 
    but this can be changed under Feature 
    settings in System programming.
    Alpha tagging:  This is a system 
    feature that allows you to receive CLID 
    displays for incoming calls that match 
    numbers and names on your System 
    speed dial list on telephones that have 
    been configured to receive CLID.
    Analog Terminal Adapter (ATA):  
    A device that permits the connection of 
    analog telecommunication devices  such 
    as fax machines, answering machines, 
    and single line telephones to the Norstar 
    system. Programmed defaults for the 
    ATA are automatically assigned by  the 
    Norstar system.
    ANSI: American National Standards 
    Institute.
    Answer button:  A telephone button 
    with an indicator that is used to monitor 
    another telephone. The answer button 
    indicates incoming calls destined for the other telephone. Someone working at a 
    telephone with answer buttons (an 
    attendant, for example) can receive all 
    ringing and visual indication of 
    incoming calls  for other  telephones, and 
    answer those calls when necessary.
    One telephone can have up to eight 
    Answer buttons. An Answer button is 
    automatically assigned to a telephone 
    when that telephone is assigned an 
    Answer DN.
    Answer DN: The internal or directory 
    number (DN) of a telephone that is 
    monitored by an Answer button. You 
    can assign up to four Answer DNs to a 
    telephone under Line Access in 
    Terminals and Sets programming.
    Auto Attendant:  Gives your system 
    the ability to answer calls with a 
    recorded message and then prompt 
    caller to leave a message, or enter a code 
    or extension number for further access 
    or services.
    Autobumping: 
    ²¡ÚÞ
    A feature that determines what the 
    system does with new Call Log items 
    when your Call Log is full. When 
    Autobumping is on, a new log entry 
    causes the oldest entry to be deleted. If 
    Autobumping is off, your Norstar 
    system does not log calls when your log 
    is full.
    Autodial button:    A memory button 
    that, if programmed, provides one-touch 
    dialing of external or internal numbers.
    Autolog options:  
    ²¥¡Ý
    A feature that allows you to select the 
    type of calls that are stored in your Call 
    Log. You can choose to log calls that 
    were not answered by anyone within the 
    system, to log calls that were 
    unanswered at this telephone but  
    						
    							348 / Glossary
    Compact ICS 6.1 Installer GuideP0603539  02
    answered elsewhere in the system, to 
    log all calls answered and not answered 
    at this telephone, or to not have calls 
    automatically logged.
    Automatic Dial:  A feature that 
    allows you to dial without having to 
    pick up the handset or select a line. You 
    must have a prime line to use Automatic 
    Dial. Automatic Dial is assigned under 
    Dialing options in Terminals and Sets 
    programming.
    Automatic handsfree:  A feature 
    which automatically activates handsfree 
    operation when you make or answer a 
    call. Automatic handsfree is assigned 
    under Handsfree in Terminals and Sets 
    programming.
    Automatic Hold:  A feature that 
    automatically places an active call on 
    hold when you select another line. 
    Automatic Hold (Full AutoHold) is 
    assigned in Lines programming.
    Automatic Privacy:  See Privacy.
    Automatic Daylight Saving Time: 
    A feature that switches the system to 
    standard or daylight saving time at pre-
    programmed dates. It is turned on or off 
    under Daylight time in System 
    programming.
    Automatic Telephone 
    Relocation: A feature that allows a 
    telephone retain its personal and system 
    programming when it is plugged into a 
    different Norstar modular jack. 
    Automatic Telephone Relocation is 
    enabled under Set relocation in System 
    programming.
    auxiliary ringer: A separate external 
    telephone ringer or bell which can be 
    programmed to ring when a line or a 
    telephone rings. An auxiliary ringer may 
    be programmed to ring only when the 
    system is in a particular schedule. 
    Programming of an auxiliary ringer is 
    done in Services programming after the feature has been enabled under 
    Capabilities in Terminals and Sets 
    programming.
    AWG: American wire gauge.
    B
    B channel (Bearer channel): An 
    ISDN standard transmission channel 
    used for voice or data transmission.
    Background Music: A feature that 
    allows you to hear music from the 
    speaker of your Norstar telephone. It is 
    available only if a music source has 
    been attached to the ICS and the feature 
    has been enabled under Feature settings 
    in System programming.
    Basic password:  A one- to six-digit 
    password that prevents unauthorized 
    access to the most commonly-used 
    telephone settings. The Basic password 
    can be assigned and changed in 
    Passwords programming.
    Basic Rate Interface (BRI):   An 
    ISDN interface that uses two B channels 
    and a D channel (2B+D). 
    Bearer channel: See B channel.
    Business series terminals These 
    terminals were developed to replace the 
    Norstar M-series terminals. Therefore, 
    their functionality closely parallels the 
    M-series terminals. 
    busy lamp field (BLF):  A device 
    with a liquid crystal display (LCD) 
    panel of indicators that shows the status 
    of up to 24 telephones in the Norstar 
    system.  The BLF attaches to the M7310 
    telephone. 
    button caps:  Interchangeable plastic 
    caps that fit over the buttons of Norstar 
    telephones. They are used to indicate the 
    features programmed onto each 
    programmable memory button. Button 
    caps are either pre-printed or have clear 
    windows that allow you to insert labels. 
    						
    							Glossary / 349
    P0603539  02Compact ICS 6.1 Installer Guide
    Button Inquiry:  ²¥â
    A feature that allows you to check the 
    function of each programmable button 
    on your Norstar telephone.
    C
    Call Duration timer: ²àà
    A feature that allows you to see how 
    long you spent on your last call or how 
    long you have been on your present call.
    Call Forward: 
    ²Ý
    A feature that forwards all the calls 
    arriving at your telephone to another 
    telephone in your Norstar system. To 
    have calls forwarded outside the system, 
    use Line Redirection.
    Call Forward No Answer:  A 
    feature that forwards  all  calls arriving at 
    your telephone to another designated 
    telephone in your Norstar system after a 
    specific number of rings. Call Forward 
    No Answer is assigned under 
    Capabilities in Terminals and Sets 
    programming.
    Call Forward On Busy:  A feature 
    that forwards all calls at your telephone 
    to another designated telephone if your 
    telephone is busy. This feature is 
    assigned under Capabilities in 
    Terminals and Sets programming.
    Call Forward Override:  An 
    automatic system feature that allows 
    you to call someone and ask them to 
    stop forwarding their calls to you. 
    Call Information:  
    ²¡ÚÚ
    Call Information allows you to display 
    information about incoming calls. For 
    external calls, you can display the 
    callers  name, telephone number  and the 
    line name. For an internal call, you can 
    display the name of the caller and their 
    internal number. You can obtain 
    information about ringing, answered,  or 
    held calls.Call Information Trunk Cartridge: 
    A Trunk Cartridge that allows you to 
    connect loop start trunks with Call 
    Information capability to the Norstar 
    system.
    Call Log: 
    ²¡ÚÛ
    Enter your Call Log to view a record of 
    incoming calls. The log could contain 
    the following information for each call: 
    sequence number in the Call Log, name 
    and number of caller, long distance 
    indication, indication if the call was 
    answered, time and date of the call, 
    number of repeated calls from the same 
    source, and name of the line that the call 
    came in on. See Autobumping, Autolog 
    options, and Call Log for further 
    information.
    Call Park:  
    ²àÝ
    With this feature you can place a call on 
    hold so that someone can retrieve it 
    from any other telephone in the Norstar 
    system by selecting an internal line and 
    entering a retrieval code. The retrieval 
    code appears on the display of your 
    telephone when you park the call. You 
    can park up to nine calls on the system 
    at one time.
    Call Park Callback:  See Callback.
    Call Park prefix:  The first digit of 
    the retrieval code of a parked call. This 
    digit cannot conflict with the first digit 
    of any existing DNs, Line Pool access 
    codes, the Direct-dial digit, or the 
    external line access code. The default 
    Call Park prefix digit is “1”. It may  be 
    set to none, in which case Call Park is 
    disabled. Call Park prefix is assigned 
    under Access codes in System 
    programming.
    Call Pickup Directed:  
    ²àß
    A feature that allows you to answer a 
    call ringing at any Norstar telephone by 
    entering the internal number of that 
    telephone before taking the call. Call  
    						
    							350 / Glossary
    Compact ICS 6.1 Installer GuideP0603539  02
    Pickup Directed is enabled under 
    Feature settings in System 
    programming.
    Call Pickup Group:  See Pickup 
    Group.
    Call Queuing:   
    ²¡âÚ
    If you have several calls waiting at your 
    telephone, you can invoke the Call 
    Queuing feature to answer them in order 
    of priority. Priority is given to incoming 
    calls, followed by callback and camped 
    calls.
    Callback: If you park, camp, or 
    transfer a call to another telephone and it 
    is not answered there, it will ring again 
    at your telephone. How long the system 
    will wait before Callback occurs is set 
    under Feature settings in System 
    programming.
    Camp-on:  
    ²¡Û
    A feature that allows you to reroute a 
    call to a telephone even if all the lines on 
    that telephone are busy. To answer a 
    camped call, use Call Queuing or select 
    a line if the camped call appears  on your 
    telephone. Priority is given to queued 
    calls over camped calls.
    Camp timeout:  The length of a delay 
    before a camped call is returned to the 
    telephone that camped the call. The 
    length of delay is set under Feature 
    settings in System programming.
    CCR:  See Custom Call Routing
    Central answering position 
    (CAP):  An M7324 telephone that has 
    been designated as a CAP under CAP 
    assignment in System programming. 
    The CAP provides backup answering 
    and can be used to monitor the 
    telephones within a Norstar system. 
    Central answering position (CAP) 
    module:  A module connected to an 
    M7324 telephone and provides 48 
    additional buttons that can be used as autodial buttons or feature buttons. A 
    maximum of two CAP modules can be 
    connected to a single M7324 telephone.
    Class of Service (COS):  The set of 
    Norstar features and lines available to 
    the user for a call. The Class of Service 
    for a call is determined by the restriction 
    filters and remote access packages 
    assigned to the telephone in Lines 
    programming. The Class of Service for 
    a call can be changed by entering a six-
    digit Class of Service password. 
    (Internal users cannot change their 
    access to features with a COS password, 
    only their restriction filters.) Class of 
    Service and Class of Service passwords 
    are assigned in Passwords 
    programming. See Remote Access.
    Class of Service password: 
    ²ß¡
    A six-digit code that allows you to 
    switch from your current Class of 
    Service to one that allows you to dial 
    numbers prohibited by your current 
    Class of Service.
    CLID on busy:  Telephones that 
    allow CLID can receive brief CLID 
    prompts for calls coming in when the 
    telephone is currently busy.
    Cold start:  When all system 
    programming is lost. This can happen 
    because you have entered the Startup 
    feature code 
    (¥¥), or 
    after  a major event (such as  an extended 
    power failure).
    Conference: 
    ²Ü
    A feature that allows you to establish a 
    three-person call at your Norstar 
    telephone.
    Contrast Adjustment:
    ²¥à
    Allows you to set the contrast level of 
    your telephone display. 
    						
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