Nortel Compact Ics 6.1 Installer Guide
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Glossary / 361 P0603539 02Compact ICS 6.1 Installer Guide There are three services: Ringing service, Restriction service and Routing service, all found in Services programming. Set: A telephone. Set Copy: A programming section that allows you to copy programmable settings from one telephone to another of the same type. Set Copy provides two options: duplicating System Data and User Data, or duplicating System Data only. Set Copy does not provide the same copy capability as COPY, which is more selective of the settings that can be duplicated. Set filter: See Restriction filter. Set lock (telephone lock): This feature allows you to limit the number of features that may be used or programmed at a telephone. Full set lock allows very few changes or features, Partial set lock allows some changes and features, and No set lock allows any change to be made and any feature to be used. Set lock is assigned under Capabilities in Terminals and Sets programming. Set Relocation: See Automatic Telephone Relocation. Shift button: A small triangular button beside the dual memory buttons on the upper half of the M7310 telephone. You press the shift button to store or access features on the top half of the dual memory buttons. Show Time: ²¡âÜ While on a call, accessing this feature allows you to see the current date and time on the Norstar telephone display. Silent Monitoring This feature allows a user with a two- line display telephone that has been designated as a supervisor telephone, to monitor Hunt group calls from external sources using ²¥ÞÞâ. Software Keys: A programming section used to enable the optional Remote monitoring feature. One setting provides a System ID, which an installer or system coordinator plus then uses to request three password keys from the Nortel Customer Response Center. Once these three passwords have been entered, the system will permit Remote monitoring. SPID (Service Profile Identifier): A number that identifies devices connected to an ISDN network. Devices may share a SPID, or a device may have more than one SPID depending on the number of channels it uses. SPIDs may be used to identify terminal equipment to the ICS, or to the service provider. Startup programming: When a Norstar system is first installed and powered up, Startup programming must be performed before any programming can be done. Startup initializes the system programming to defaults. Station: An individual telephone or other Norstar device. Station Auxiliary Power Supply (SAPS): A device which provides power to a Norstar telephone that is connected more than 300 m (975 ft.) and less than 1200 m (3900 ft.) from the ICS, or to a CAP module. Station set test: ²¡âÞ A series of diagnostic tests for these components of a Norstar telephone: display, buttons, handset, speaker, and power. System Answer: This feature simplifies answering calls by ensuring all calls are answered within a pre-set
362 / Glossary Compact ICS 6.1 Installer GuideP0603539 02 number of rings. Unanswered calls are monitored and answered by a pre- recorded greeting. Callers can dial an internal number or else the call is put on hold until it can be retrieved. System coordinator: The person responsible for customizing the Norstar system through programming and for helping co-workers use the Norstar system. System coordinator password: A one- to six-digit password that prevents unauthorized access to programming. The System coordinator password can be assigned and changed in Passwords programming. System coordinator plus: A system coordinator who also performs technical and maintenance functions for the Norstar system. System coordinator plus password: A one- to six-digit password that prevents unauthorized access to programming. The System coordinator plus password can be assigned and changed in Passwords programming. System coordinator plus programming: A combination of common and installer programming settings. Press ²¥¥‚¯öìéí, then ꂸñèê to access System coordinator plus programming. System coordinator programming: The programming settings that are most commonly changed once the Norstar system is installed. Press ²¥¥‚¯öìéí, then to access System coordinator programming.System Data: An option in the Set Copy function. System Data refers to the programmable system settings that apply to all telephones and lines. System programming: A programming section that allows you to assign and maintain certain settings on the Norstar system. System programming is performed by an installer or system coordinator plus. System speed dial code: A three- digit code (001-255) that can be programmed to dial a telephone number up to 24 digits long. System speed dial codes are programmed for the entire Norstar system under the System Speed programming heading. System Startup: See Startup programming. System Startup access code: To begin System Startup, press ²¥¥. An Installer password is required before Startup programming can begin. System-wide Call Appearance (SWCA) keys ²¥ÞÛâto ²¥ÞÜÞ These 16 feature codes can be assigned to buttons with indicators on a group of telephones to provide call appearance for incoming calls that can be answered by any telephone in the group. At the same time, the indicator displays the current status of the call. T T7000 telephone This telephone has a no display. It does have four memory buttons. This telephone functions in the same way as the M7000 telephone. (Note this telephone is only supported on systems running Profile 2, 3, or 4).
Glossary / 363 P0603539 02Compact ICS 6.1 Installer Guide T7100 telephone This telephone has a single-line display with one memory button. This telephone functions very similarly to the M7100 telephone. T7208 telephone: A telephone with a single-line display and eight programmable memory buttons with indicators. This telephone functions very similarly to the M7208 telephone. T7316 telephone: A telephone that has a two-line display, three display buttons, 16 programmable memory buttons with indicators, and eight line and memory programmable buttons without indicators. This telephone functions very similarly to the T7310 telephone. T7316E telephone: This telephone replaces the T7316 telephone. It can be easily identified by the three buttons below the dial pad (the T7316 only has two). The key indicator module (KIM) can be attached to this telephone. T7406 telephone: This portable handset functions very similarly to the T7310 telephone. Functions and installation are all described in separate documentation specific to the telephone. T-loop: A type of loop provided by a BRI-ST Card. It connects the ICS to an ISDN network using an NT1. Terminal Answering Position (TAP) This is the hardware combination of a T7316E telephone attached to one or more KIMs. This unit has the same functionality as the CAP module but can also support multiple target lines and as well as Hunt Group DNs. Target lines: Lines used to answer incoming calls only. A target line routes a call according to digits it receives from an incoming trunk. They are referred to by line numbers (049-074) in the same way as physical lines.TE: See Terminal equipment. TEI (Terminal Endpoint Identifier): A two-digit number used to identify devices that use an ISDN connection for D-channel packet service. Telco features: A programming section that allows you to specify the external telephone numbers that are dialed by the Message feature to retrieve voice messages, or to set up CLASS (CMS) services for lines and sets. Telco features are accessed by an installer or a system coordinator plus. Terminal Endpoint Identifier: See TEI. Terminal equipment (TE): A generic term for devices that connect to an ISDN network. Examples of ISDN TE are ISDN telephones, computers equipped with ISDN cards and video terminals. Terminals and Sets: A programming section that allows you to assign and change settings that apply to the telephones and other devices connected to the Norstar system. Terminals and Sets programming is performed by an installer or a system coordinator. Time and date: A programming section that allows you to manually change time or date. The time and date can also be changed by pressing ¥¥æé÷ä and entering the Basic password or one of the programming passwords. Transfer: ²àâ A feature that allows you to redirect a call to another telephone in your Norstar system, over a network or outside your Norstar system. Transfer Callback: If a transferred call is not answered after a specific number of rings, the call will return to
364 / Glossary Compact ICS 6.1 Installer GuideP0603539 02 the telephone that made the transfer. The number of rings is assigned under Feature settings in System programming. Transfer Callback does not apply to calls transferred externally. Trunk: The physical connection between the Norstar system and the outside world using either the public telephone system or a private network. Trunk Answer: ²¡ââ A feature you can use to answer a call on any line that has an active Ringing service schedule, even if that line does not appear on your telephone. Trunk Answer is enabled under each schedule in Services programming. U U interface: A two-wire ISDN interface used for both network connections and terminal connections to the ICS. U-LT: A type of loop provided by a BRI-U2 or BRI-U4 Card. It connects the ICS to ISDN terminal equipment which uses a U interface. U-NT loop: A type of loop provided by a BRI-U2 or BRI-U4 Card. It connects the ICS to an ISDN network. Unsupervised line: A line for which disconnect supervision is disabled. If an external caller hangs up, the Norstar system does not detect the disconnection and does not hang up its line. See Disconnect Supervision. User Data: User Data is an option in the Set Copy feature. User Data refers to the personal settings that are unique to an individual telephone, and are not programmed for the system. User Data is programmed at each telephone. These settings, for example, include User Speed Dial and the assignment of programmable memory buttons.User Filter: See Restriction filter. User Preferences: a programming section that allows you to assign autodialers, user speed dial codes, display contrast, and other settings to a specific telephone or person. You do not have to program these settings at the person’s telephone. User preferences are assigned in Terminals and Sets programming. User Speed Dial: ²¥Ý Three-digit codes (256-279) can be programmed to dial external telephone numbers. User Speed Dial numbers are programmed for each telephone, and can be used only at the telephone on which they are programmed. V Voice Call: ²ßß A feature you can use to make an announcement or begin a conversation through the speaker of another telephone in the Norstar system. The telephone you call will not ring. Instead, the person you call will hear a beep and then your voice. Their telephone will beep periodically to remind them that their microphone is open. Voice Call deny: ²¡¡ A feature that prevents your telephone from receiving Voice Calls. Voice message center: If you have subscribed to Call Display services you can receive visual Voice Message Waiting Indication, providing your telephone has a display. If you have Voice Message Waiting Indication, you can program the telephone numbers required to access up to five different Voice Message Centers. You can also program which of the five Centers is to be accessed by each specific line.
Glossary / 365 P0603539 02Compact ICS 6.1 Installer Guide W Wait for dial tone: ²¡âÝ A feature that causes of sequence ofnumbers to pause until dial tone is present on the line before continuing to dial. The Wait for dial tone symbol (‡) uses two of the 24 spaces in a dialing sequence.
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P0603539 02 Page 367 of 356 Compact ICS 6.1 Installer Guide SIndex Symbols ² **DIALPAD (²**3425723) 135 **PROFILE ( ²**77634353) 134 ¥¥‚¯öìéí Installer programming password 140, 306 Startup programming password 136, 329 ¥à Contrast Adjustment 272 ¥á Run/Stop 191 ¥â Button Inquiry 270, 275, 276, 284 ¥89 Programmed Release 191 àÚ Link 191 78 Pause 180, 191 805 Station Set Test 271, 272, 273 811 Call Display 159 83 Privacy 165 86 Background Music 284 ßÛ Page 284 Numerics 1stDisplay 159 2 ports busy 315 3 sets busy 315 A AbsorbLength 183 alarm check current 319 codes 323 messages 219 remote reporting 243 System Administration Log 320 telephone 219, 323 troubleshooting 325 Alarm 10 324, 325 Alarm 37 324, 325 Alarm 52-X-Y 324, 326 Alarm 61-X-Y 324, 326 Alarm 62-X-Y 324, 326 Alarm 63-Z 325, 326 Alarm 74 327 Alarm 75 327 Alarm74 325 Alarm75 325 alarms hospitality 248 allocating log space 217 Allow last no 156 Allow link 157 Allow saved no 156 Analog Terminal Adapter (ATA) accessing external lines 229 programming 150 Answer (setting) 237 answer calls SWCA lines 221 Answer DNs 146 answer keys phantom DN 220 setting features 220 Answer line (setting) 237 answer mode 166 answer with DISA 166
368 / SIndex P0603539 02 Page 368 of 356 Compact ICS 6.1 Installer Guide ANY key destination codes 181 appearance hunt group 204 Appearances 144 appearances setting SWCA controls 221 SWCA keys 221 applying template 118 appr only 204 appr&ring 204 assigning Answer DNs 146 intercom buttons 146 line pools 144 lines 143 Prime line 145 ATA device 150 programming 150 ATA (see Analog Terminal Adapter) ATA use 150 attn attempts 248 Attn duration 248 auto associate, SWCA 221 Auto Attendant, programming 233–234 Auto DN programming 230 Auto privacy 165 Auto-answer loop start trunk and DISA 48 troubleshooting 277 auto-attendant fax switch 232 Automatic Daylight Saving Time (see Daylight Saving Time)Automatic Route Selection (see Routing) 179 Automatic Telephone Relocation 108 programming 219 Automatic Time and Date 216 auxiliary ringer carrying capability 283 Hunt Groups 209 installation 112 programming 167, 283 troubleshooting 283 wiring 283 B B1 and B2 directory numbers 89 back 125 Background Music 212 programming 113 troubleshooting 284 basic answer key 220 hospitality 247 BKSP 126 BRI profile support 133, 134 BRI (Basic Rate Interface) card configuration 32–36 BRI (see also ISDN) broadcast hunt groups 206 Business Series Terminals wall mounting sets 104 Busy 311 Busy Lamp Field 60, 309, 310, 348 buttons Feature 122 handsfree 122
SIndex / 369 P0603539 02 Page 369 of 356 Compact ICS 6.1 Installer Guide Hold 122 programming button definitions 125 programming telephones 122 Release 122 volume control 122 C cables (see wiring) cadence service tone 343 Call Display and CCR groups 158 programming 158 using CLASS assignment 158 call diversion networks 249 Call Log log space 160 password 198 call restriction hospitality services 247 call routing hunt groups 203 Caller ID set 158 Camp timeout delay 213 CAP moving a set 226 cartridge checking the state 316 disabling 316 enabling 316 installation 75, 81, 84 CCITT 117 CCR 233 central answering position (CAP) line assignment 143central answering position, see CAP CHANGE 126 change Hunt Group auxiliary ringer 209 Changing DN length 240 CLASS assignment 158 Class of Service Auto DN 230 calls answered with DISA 231 dialing restriction 52 security 52 Class of Service password 196 auto-answer system 51 line restriction 197 programming 197 remote access package 197 remote callers 49 user filter 197 with DISA 54 clock hospitality, setting time 247 clocking cartridge 35 ‚¯öìéí Installer programming password 136 Companion interface headings 119 cond pswd, programming 200 configuration programming (see programming) 117 connecting the wiring to the distribution block 88 connections stand alone 36 control telephone programming 192 coordinated dialing plan 55
370 / SIndex P0603539 02 Page 370 of 356 Compact ICS 6.1 Installer Guide COPY 126, 129 copy 142 line programming 162 system data 128 telephone programming 128 to a group of telephones 129 to a range of telephones 129 to a single telephone 128 Trunk and Line data 162 user data 128 COS (see Class of Service) crest factor 343 current, electrical 343, 344 Custom call routing 233 customizing Call Display services 158 D Daylight Saving Time, Automatic 216 D-channel packet service (see ISDN) default changing template 137 dialing restriction 153 directory number lengths 238 Installer password 198 line restriction 171 remote access packages 235 Restrictions 153 set restrictions 156 delay by number of rings 129 Camp timeout 213 Delayed Ring Transfer 214 Held Line Reminder 215 Park timeout 213 Transfer Callback 213Delayed Ring Transfer 214 to prime telephone 214 desk infromation, hospitality 246 desk pswd 200 desktop conferencing using ISDN 57 destination code 181 destination codes wild cards 181 device disabling 312 enabling 313 diagnostic test results System Test Log 318 dial mode 164 dial tone absent on external lines 276 dialing plan coordinated 55 transparent 55 dialing restriction 52 defaults 153 exceptions 154 for remote callers 172 line filter 197 line/set restriction 157 maximum length 154 maximum number 154 remote 53 remote user 172 removing a filter 155 Restriction service 53 restrictions 154 set restrictions 155 user filter 197 wild card character 153, 181 dialpad password 117 programming 132, 135