Nortel Compact Ics 6.1 Installer Guide
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Terminals&Sets / 151 P0603539 02Compact ICS 6.1 Installer Guide Name The default name for a telephone is its DN, but it can be changed to any combination of letters and numbers to a maximum length of seven characters. For more information, see the Compact ICS 6.1 System Coordinator Guide. User prefernces Any programming that can be done by users at their telephones can also be done in programming under User prefernces. For more information, see the Compact ICS 6.1 System Coordinator Guide. SettingDescription Mdlpre-program the model of telephone which will use this DN (default: M7208). Button prgrmingprogram telephone memory buttons with internal and external autodialers and/or programmed feature keys. User speed dialprogram user speed dialers (No defaults). Call log opt’nsselect whether the set will: log all calls, log no calls, log calls which were not answered by this telephone, or log calls which no one answered . (default: log no calls) Dialing opt’nsselect how the user will dial out: standard dial, pre-dial or automatic dial. Languagechoose the display language: available languages are depend on the profile set for your system . Display cntrstAdjust the contrast of the display (4). Ring typeselect a ring type (1) that determines how the telephone will ring.
152 / Terminals&Sets Compact ICS 6.1 Installer GuideP0603539 02 Restrictions Restrictions prevent a user from making certain kinds of calls from a telephone or from lines that are available at the telephone, and restricts some features. When you are finished programming restriction settings for one telephone, you can copy those settings to other telephones by using COPY at the Restrictions ˆ display. For more information about copying set programming, see Copying telephone programming on page 128. Restrn filters A restriction filter is a set or group of restrictions and overrides that specify the external numbers or feature codes that cannot be dialed from a telephone or on a line. Rather than define individual restrictions and apply them repeatedly to telephones and to lines, restriction filters allow you to assign them in one step as a single package of dialing sequences that are not permitted. In addition to restricting telephone numbers, you can prevent people from entering dialing sequences used by the central office (the public network) to deliver special services and features. Because some of these features provide the caller with dial tone after they have entered the special code (which often uses £ or •), users may have an opportunity to bypass restrictions. To prevent this from happening, you should create filters that block these special codes. You create a filter by defining the dialing sequences that are denied. There will also be variations of each sequence that you will want users to be able to dial. Sequences that can be dialed are called overrides. Once you create the filters, you can assign the restrictions to a telephone (under Terminals&Sets), to a line (under Lines), to a particular line on a telephone (under Terminals&Sets), and to remote callers (under Remote access). Press ≠ and enter the number of the restriction filter you want to program or press ‘ to move through all the available filters. Press ≠ to see the first restriction in the filter. The first four digits of the number that will be denied are included in the display. The full number can be seen by pressing ≠ again.
Terminals&Sets / 153 P0603539 02Compact ICS 6.1 Installer Guide Use ADD, the dialpad, and OK to program a restriction for each filter. Press ‘ when the full restricted number is on the display (it shows Deny: and the number) to see any overrides to the restriction. Use ADD, the dialpad, and OK to program one or more overrides for each restriction filter. Press ANY to enter a wild card character that represents any digit in a sequence of numbers when denying numbers or creating overrides. You can press REMOVE to delete a restriction.The overrides will be deleted as well and the restrictions will renumber to fill the gap. Default filters Filter 00 permits unrestricted dialing and cannot be changed. Filter 01 is preprogrammed with five restrictions and some associated overrides. In Filter 01, restriction 02 and override 005 allow long distance directory assistance calls. Filter 01 reflects the fact that area codes can now have any digit as a second digit. This is also consistent with the new North American dialing plan. The dialing string 911 (the number for emergency assistance in North America) is included as both a restriction and an override in filter 01. This arrangement prevents anyone from blocking calls for emergency assistance on lines or sets using the default filter. Restriction filter defaults FilterRestrictions (denied)Overrides 00Unrestricted dialing 0101: 0 02: 1001: 1800 002: 1888 003: 1877 004: 1555 005: 1555 03: 911001: 911 04: 9411 0105: 976 02 - 99No restrictions or exceptions programmed
154 / Terminals&Sets Compact ICS 6.1 Installer GuideP0603539 02 Filters 02, 03, and 04, although not preset with restrictions and overrides, are used as default filters in these programming headings. FilterHeadingSub-heading 02Terminals&SetsSet restrns: 03LinesLine restrn: 04LinesRemote restrn: Tip - Filter 00 cannot be changed. Norstar can have up to 100 restriction filters (00 to 99). Each programmable filter can have up to 48 restrictions. There is no limit on the number of overrides that can be allocated to a restriction. There is a maximum of 400 restrictions and overrides allocated to the 100 programmable filters. The maximum length of a restriction is 15 digits. The maximum length of an override is 16 digits. A solid dot (•) in a dialing sequence is a wild card (stands for any digit). It is inserted by pressing ANY. You can use ¥ and £ in a sequence of numbers in either a restriction or an override. These characters are often used as part of feature codes for other systems or for features provided by the central office (the public network). Tip - When restricting the dialing of a central office feature code, don’t forget to create separate restrictions for the codes used for DTMF and pulse lines. Examples of dialing strings that may be restricted for this reason are *67 and 1167. Do not string together a central office feature code and a dialing sequence that you want to restrict. Create a separate restriction for each.
Terminals&Sets / 155 P0603539 02Compact ICS 6.1 Installer Guide Set restrns Set restrictions allows you to assign a restriction filter to a telephone to prevent certain numbers from being dialed from that telephone. You can assign a different restriction filter for normal service and for each of six schedules. See the section on Services for more information about the schedules. Use ≠, CHANGE and the dialpad to enter the number of the restriction filter to be assigned to the set for each schedule. The default restrictions are as follows: Tip - You can use COPY and the dialpad to copy restrictions and overrides from one filter to another. Any restriction or override can be used in any number of filters. Each time it is used, it counts as one entry. For example, if restriction 411 exists in filters 01, 02 and 03, it uses up three entries of the 400 entries available. Removing a restriction from a filter has no effect on the contents of other filters, even if the restriction was copied to them. You cannot delete a filter. Removing the restrictions programmed on a filter makes it an unrestricted filter, but the filter itself is not removed. Removing a restriction changes the identifying number of the restriction. Removing a restriction also removes the overrides associated with it, and changes the identifying number of the restriction. For example, removal of restriction 01 renumbers restrictions 02 to 08 as 01 to 07.
156 / Terminals&Sets Compact ICS 6.1 Installer GuideP0603539 02 Default filters for sets This means, for example, that if you enter a set of restrictions for filter 11, they will be automatically applied when the Night schedule is in use. Set lock Set lock controls the level of personal programming and customizing that can be performed at a telephone. Press CHANGE to select the type of set lock: None, Full, or Partial. A full description of the levels of set lock is included in the Compact ICS 6.1 System Coordinator Guide. Allow last no A telephone can be prevented from using Last Number Redial (²Þ). Press CHANGE to select the setting: Y (Yes) or N (No). Allow saved no A telephone can be prevented from using Saved Number Redial ( ²ßà). Press CHANGE to select the setting: Y (Yes) or N (No). ScheduleRestriction filter Normal02 Sched 1 (Night)11 Sched 2 (Evening)12 Sched 3 (Lunch)13 Sched 400 Sched 500 Sched 600
Terminals&Sets / 157 P0603539 02Compact ICS 6.1 Installer Guide Allow link A telephone can be prevented from using Link (²àÚ), a host signaling option. Press CHANGE to select the setting: Y (Yes) or N (No). Line/set restrns Line/set restrns allows you to assign a restriction filter to a specific line that can be used for outgoing calls at a specific telephone. This type of filter replaces any line or set restriction filters which might otherwise apply. It restricts the numbers you can dial on a line, but only from that telephone. The same line on another telephone can have different restrictions. As with set restrictions, you can apply a different line/set restriction for normal service and for each of six schedules. Use ≠, CHANGE and the dialpad to enter the number of the filter to be assigned as the line/set restriction for each schedule. There are no default line/set restrictions. Tip - A maximum of 255 line/set restrictions may be applied to lines at telephones. If a line/set restriction is assigned to a line at a particular telephone, it overrides any line restrictions or set restrictions which might otherwise apply. If no line/set restrictions have been defined, the numbers are checked against the set restrictions and the line restrictions, if either of these have been defined. The numbers may be rejected by either restriction.
158 / Terminals&Sets Compact ICS 6.1 Installer GuideP0603539 02 Telco features Telco features program the way the Norstar works with features and services that are based in the public network or other outside source. Norstar is designed to work with two of these kinds of services: Call Display and an external voice message service. When you are finished programming Telco features settings for one telephone, you can copy those settings to other telephones by using COPY at the Telco features ˆ display. For more information about copying set programming, see Copying telephone programming on page 128. Feature assignment (CLID alignment) If you subscribe to Call Display services (often called Caller ID) and the Compact ICS is equipped with a Global Analog Trunk Cartridge (GATC) with CLID (or a Call Information (CI) Trunk Cartridge), external calls are identified on the display. You may also have a message indicator from an external voice mail service show on the display. Feature assignment programming allows you to customize how this information is used. Press ≠ and enter the number of the line you want to program with feature settings for the telephone. Caller ID set Caller ID set allows you to specify if a telephone displays the Call Display information when a call is ringing on an external line. After the call is answered, Call Display information is always shown at the telephone that answered the call. The Caller ID set for target lines is the same telephone that has appearance on that target line. Press CHANGE to select the setting: N (No) or Y (Yes). Telephones which are part of a CCR group (used with Auto Attendant features) receive Call Information automatically for all CCR calls. When a call is routed to the CCR group by the CCR, information about the call appears at all the sets in the group. This capability is part of the CCR group assignment. No other programming is needed. See the Compact ICS 6.1 System Coordinator Guide for more information.
Terminals&Sets / 159 P0603539 02Compact ICS 6.1 Installer Guide Extl VMsg set If you subscribe to a voice message service, you can access that service through your Norstar system. The external voice message setting controls where the indicator shows up when there is a voice message waiting on a particular line. The line must appear on that telephone. Press CHANGE to select the setting: N (No) or Y (Yes). 1st Display Depending on the services you subscribe to, Call Display information may contain up to three parts: the name of the caller, the number of the caller, and the name of the line in your Norstar system that the call is on. For each telephone, you can determine which information is displayed first. Press CHANGE to select the setting: Name, Number or Line. See the Compact ICS 6.1 System Coordinator Guide for more information. Tip - In order for a telephone to display the Call Display information for calls on an external line, it must also be programmed to appear and ring or ring for that line. For systems that subscribe to Call Display services, Caller ID can be viewed on any telephone by entering the Call Information feature code ²¡ÚÚ. See the Telephone Feature Card or Compact ICS 6.1 System Coordinator Guide for more information. Call information does not automatically appear when the telephone has an Answer DN, or belongs to a Ring group activated by Ringing Service. Call information is still available for these calls by pressing ²¡ÚÚ. Tip - To find out if your voice message service will work with Norstar, or if you have any problems with your service, contact your voice message service provider.
160 / Terminals&Sets Compact ICS 6.1 Installer GuideP0603539 02 Log space Log space determines the number of items that can be stored in the Call log for each telephone. Use ≠, ADD and REMOVE to redistribute the log space. There is no log space assigned by default. Tip - There must be space available in the log pool in order for you to add space to a Call log. The maximum number of spaces available is 250. System-wide log space allocation is performed in Call log space under System prgrming. If you want to allocate the same log space to all telephones, use the Call log space setting instead.