Nortel Compact Ics 6.1 Installer Guide
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Port/DN status / 311 P0603539 02Compact ICS 6.1 Installer Guide Checking the state of the device From the Norstar DN identification display: 1. Press STATE. The display shows one of the states listed in the following table. If you want, you can disable or enable the device (see the procedures in this chapter). 2. Press OK to return to the device identification display. How the device state is shown on the display DisplayState of device Busy DISABLE OKThe device is in use. Disabling... OKThe device is being disabled. Enabling... OKThe device is being enabled. Idle DISABLE OKThe device is not in use. Unequipped DISABLE OKThere is no device connected to that port. Disabled by user ENABLE OKThe device has been disabled by someone running a Maintenance session. Disabled by sys. ENABLE OKThe device has been disabled by the system because it is faulty or because a test is running. Not available DISABLE OKThere is no state available.
312 / Port/DN status Compact ICS 6.1 Installer GuideP0603539 02 Disabling a device To disable immediately when the display indicates the device is busy: 1. Press DISABLE. The display shows Disable at once? 2. Press YES. The system prompts the device user and disables the device in one minute (or immediately, if the device is idle). Press NO to leave this display without disabling the device. Displays The following table show examples of the sequence of messages that might appear on a telephone when you disable a device. Examples of display messages Give notice that you are disabling equipment. Make sure you inform people that you are going to disable their devices because all calls on the affected line or telephone will be dropped. Please hang up Maintenance testOccurs on a busy telephone before disabling 48 seconds until disconnect Please hang up In MaintenanceOccurs after disabling
Port/DN status / 313 P0603539 02Compact ICS 6.1 Installer Guide Enabling the device When the display shows you that the device is disabled: 1. Press ENABLE. The display briefly shows Enabling…. The device is immediately enabled and the display shows Idle. Returning to the beginning From the display showing the state of the device: 1. Press OK. 2. Press – until the display shows Port/DN status. Tip - The display may briefly show Enabling…, then either Disabled by sys. or Disabled by user. In this case, the system is waiting to enable the module. This may occur after someone has run a Maintenance session and used Module status. You cannot enable the device until its module has been enabled. Individual lines cannot be disabled in Port/DN status. To disable a Trunk Cartridge, see Module status.
314 / Module status Compact ICS 6.1 Installer GuideP0603539 02 Module status Module status allows you to: check the number of Trunk Cartridges in the ICS disable or enable a ICS cartridge clear a hung line by disabling and enabling the affected Trunk Cartridge. Looking at the module inventory Start with the display showing Port/DN status: 1. Press ‘. The display shows Module status. 2. Press ≠. The display shows Show module:. 3. Enter the module number. Modules 1 and 2 are located inside the ICS. If you choose module 1, the display shows how many telephones are connected to the ICS. If you choose module 2, the display shows the number of Trunk Cartridges connected to the ICS. Checking the number of Trunk Cartridges attached to a module Start from the module inventory display, which shows the number of Trunk Cartridges connected to the module you chose (for example, KSU: 2 cards ). 1. Press CARD. If there is a Trunk Cartridge in a slot, the display shows that four lines are connected (for example, Card 1: 4 lines). 2. Press ‘ or “ to check for a Trunk Cartridge in the other slot. 3. Press MODULE to return to the module inventory display. Tip - Norstar devices may occupy both the B1 and B2 channels. This may increase the number of devices indicated on the module inventory display.
Module status / 315 P0603539 02Compact ICS 6.1 Installer Guide Checking the state of a module Start from the module inventory display, which shows the number of Trunk Cartridges connected to the module you chose (for example, KSU: 2 cards ). 1. Press STATE. The state of the module is shown on the display. Some examples of this display are shown below. 2. Press OK to return to the module inventory display. How the module or cartridge state is shown on the display ExampleState of module or cartridge 3setsbusy DISABLE OKThere are three devices in use that are connected to the module or cartridge. 2portsbusy DISABLE OKThere are two ports in use that are connected to the module or cartridge. 4linesbusy DISABLE OKThere are four lines in use that are connected to the module or cartridge. Disabling... OKThe module or cartridge is being disabled. Enabling... OKThe module or cartridge is being enabled. Unequipped DISABLE OKThere is no cartridge connected to that port. Disabled by user ENABLE OKThe module or cartridge has been disabled from a Maintenance session. Disabled by sys. ENABLE OKThe module or cartridge has been disabled by the system because it is faulty or because there is a test running. Updating state...The system is verifying the state of the module or cartridge.
316 / Module status Compact ICS 6.1 Installer GuideP0603539 02 Checking the state of a cartridge Start from the display that shows the number of lines connected to the Trunk Cartridge you chose (for example, Card 1: 4 lines). 1. Press STATE. The display shows the state of the cartridge. Some examples of this display are shown in the previous table. 2. Press ‘ or “ to check the other Trunk Cartridges. 3. If required, you can disable or enable the cartridge. (See the procedures in the following two sections.) 4. Press OK to return to the display showing how many lines are connected to the Trunk Cartridge. Disabling a module or its cartridges From the display showing the state of the module or cartridge: 1. Press DISABLE. The display shows Disable at once? 2. Press YES. The system disables the module or cartridge in one minute (or immediately, if the status is idle). Press NO to leave this display without disabling the device Enabling a module or its cartridges From the display showing the state of the module or cartridge: Press ENABLE. The display briefly shows Enabling.... The module or cartridge is immediately enabled. The display then shows the state of the module or cartridge. Use Page feature prior to disabling. Use the Page feature to inform people that you are about to disable a module. Mention that they may experience delays in the performance of their devices.
Module status / 317 P0603539 02Compact ICS 6.1 Installer Guide Returning to the beginning From any display showing the state of the module or cartridge: 1. Press OK. 2. Press – until the display shows Module status.
318 / System test log Compact ICS 6.1 Installer GuideP0603539 02 System test log The System test log shows you a list of diagnostic test results, audits, event messages, and alarm codes. By using this feature you can: check the items in the log check the current alarm (if there is one) check when each item in the log occurred check the number of consecutive occurrences of an event or an alarm erase the log The System test log holds a maximum of 20 items. You should check and record these items at regular intervals. Erase the log after dealing with all the items. Checking the items in the log Start with the display reading Module status: 1. Press ‘. The display shows Sys test log. 2. Press ≠. The display shows Items in log:. (If there is no log entry, the display shows Items in log:0 and returns to Sys test log .) 3. Press ‘ or “. The display shows a log item. 4. Write down the item on the System test log record on page 341. 5. If the log item is an event message or an alarm code, refer to the Event messages section or the Alarm codes section in this chapter. 6. Repeat steps 3, 4, and 5 until you have recorded all the items.
System test log / 319 P0603539 02Compact ICS 6.1 Installer Guide Checking the current alarm If you want to check the highest severity alarm quickly before viewing all the log items, start with the display reading Items in log:. 1. Press ALARM. The display shows an alarm code. If there is no current alarm, ALARM does not appear on the display. 2. Press OK to return to the display Items in log:. All alarms are recorded as items in the System test log. Checking when each item in the log occurred Start with any display showing a log item: 1. Press TIME. The display briefly shows the date and time. 2. Write the date and time on the System test log record. Checking the number of consecutive repetitions of an event or alarm If REPEAT appears under a display showing a log item: Press REPEAT. The display shows the number of consecutive times the event or alarm occurred. Erasing the log Start with the display reading Items in log:. 1. Press ERASE. The display shows Erase log? 2. Press YES. If no new items have been added since the list was entered, the log is erased and the display shows Log erased. OR If new items have been added since the list was entered, the display briefly shows Cancld-new items and returns to the display Items in log:. 3. Press – to return to Sys test log.
320 / System administration log Compact ICS 6.1 Installer GuideP0603539 02 System administration log The System administration log keeps a record of administrative events such as system initialization, configuration sessions in which a change was made, invalid password attempts, and password changes. By using this feature you can: check the items in the log erase the log check when each item in the log occurred The System administration log holds a maximum of 10 items. Erase the log after dealing with all the items. Checking the items in the log Start with the display reading Sys test log. 1. Press ‘. The display shows Sys admin log. 2. Press ≠. The display shows Items in log:. (If there is no log entry, the display shows Items in log:0.) 3. Press ‘ or “. The display shows a log item. 4. Write down the item on the System administration log record on page 342. 5. Repeat steps 3 and 4 until you have recorded all the items. Checking the current alarm Start with the display reading Items in log:. 1. Press ALARM. The display shows an alarm code. If there is no current alarm, ALARM does not appear on the display. 2. Press OK to return to the display showing Items in log: