Nortel Compact Ics 6.1 Installer Guide
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Programming / 141 P0603539 02Compact ICS 6.1 Installer Guide Entering programming using other passwords A set of the most often used headings and subheadings is available by using a System Coordinator password (see page 120). This level of access is designed for the person who takes care of the day-to-day changes to the Norstar system, but who is not interested in more advanced programming. The default password is ADMIN (23646). There is also a Basic password that can be used to perform a few programming tasks. By using this password, a system coordinator can delegate some responsibilities while keeping more sensitive programming secure. See the Compact ICS 6.1 System Coordinator Guide for more information. Programming sequence The programming information in this guide is presented in the order that is useful for everyday changes and upkeep of the system. The following order is more suitable for an installation. Suggested order for programming a new installation: Startup Hardware Lines Terminals&Sets System prgrming Services Sys speed dial Telco features Software Keys Passwords Time&Date
142 / Terminals&Sets Compact ICS 6.1 Installer GuideP0603539 02 Terminals&Sets Terminals&Sets allows you to assign settings to each telephone. Press ≠ and enter the extension number of the telephone you would like to program. Press COPY to duplicate the programming for the telephone and apply it to another telephone, a range of telephones or all the telephones on the system. For more information about copying set programming, see Copying telephone programming on page 128. Line access Line access allows you to assign lines to individual telephones. When you are finished programming Line access settings for one telephone, you can copy those settings to other telephones by using COPY at the Line Access ˆ display. For more information about copying set programming, see Copying telephone programming on page 128. Tip - When you assign line access for BRI loops which have only one SPID, make sure that the programming for the two lines on a BRI loop is identical. For example, if line 001 on BRI loop 201 appears at a DN, line 002 on the same loop should appear at the DN as well. See the ISDN chapter for more information about programming BRI lines. In general, auto-answer loop start trunks and auto- answer BRI trunks are not assigned to telephones. If assigned, they are used for monitoring incoming call usage, or for making outgoing calls.
Terminals&Sets / 143 P0603539 02Compact ICS 6.1 Installer Guide Line assignment This setting allows you to assign physical trunks and target lines to each telephone. Target lines are assigned and removed in the same manner as other lines. Press ≠ and enter the line number. Press CHANGE to change the setting for each line: Unassigned, Appr&Ring, Appr only, or Ring only. Broadcast ring group ability is possible with multiple target line assignment across a group of telephones. Tip - Press SCAN to view the lines assigned to this telephone. In general, auto-answer loop start trunks and auto- answer BRI trunks are not assigned to telephones. If assigned, they are used for monitoring incoming call usage, or for making outgoing calls. You cannot assign a line that is private to another telephone. Each line assigned to appear at a telephone must appear at a button with an indicator on that telephone. If you set a line to Ring only, incoming calls appear on an intercom button. A central answering position (CAP) can provide extra line buttons. Lines that cannot map to a T7324/T7316E telephone can overflow onto the CAP/KIM. eKIM CAPs also support multiple target lines and hunt group appearances. Make sure that lines assigned to M7100/T7100 telephones are assigned to rin g so that incoming calls can be detected.
144 / Terminals&Sets Compact ICS 6.1 Installer GuideP0603539 02 Appearances This setting only applies for direct inward dial (DID) digits mapped onto target lines (061-086). The Norstar system can handle simultaneous calls to a telephone assigned with multiple target line appearances . The number of target line appearances depends on the line assignment setting , which include: Appr&Ring, Ring only, Appr only. If Appr&Ring or Appr only is chosen, you can have as many simultaneous DID calls as there are target line key appearances. If Ring only is chosen, you can have as many simultaneous DID calls as you have intercom keys. The M7100/T7100, ATA, and BRI ISDN S-terminals cannot process more than two simultaneous calls. There is a suggested limit of four keys per telephone. You can program more than four keys on a telephone by programming less than four on other telephones. For instance, you might program 20 keys on a receptionist telephone equipped with a central answering position (CAP). The Norstar system will not support a mixture of Appear only and Ring only appearances. 1. Enter the line number. The display shows the line number and its assignment. 2. Press ‘until the display shows Appearances:1. 3. Press CHANGE and enter the number of target line appearances. 4. Press ¨ to exit or ‘ to continue programming. Line pool access This setting allows a telephone to access one or more of the three line pools available (A to C). When you change the setting to yes for a given line pool, the telephone being programmed can access any lines in that line pool. Press ≠ and ‘ to display the line pool to which you want to program access. Press CHANGE to select the setting: N(No) and Y (Yes).
Terminals&Sets / 145 P0603539 02Compact ICS 6.1 Installer Guide Prime line This setting assigns a prime line to the telephone. A prime line is the first line that is automatically selected when the handset is lifted. Press CHANGE to select the setting: None, a line number, Pool (A to C), or I/C (intercom). Only assigned lines and line pools appear. Tip - An assigned prime line is not associated with the assignment of a prime telephone. An external line must be assigned to the telephone in Line assignment before it can be assigned as the prime line to the telephone. A line pool must be assigned to the telephone in line pool access before a line pool can be assigned as the prime line to the telephone. By assigning a line pool as a prime line, a telephone can be made to search automatically for an idle line in a pool. See Line type on page 163 for more information. If you set Prime line to I/C (intercom), you can still access any line pools which you have assigned to the telephone by entering the line pool access code. When you enter the line pool access code, the system searches for an idle line in that pool. When all the lines in the pool are busy, the display will show No free lines. The system will not search from one pool to another.
146 / Terminals&Sets Compact ICS 6.1 Installer GuideP0603539 02 Intercom keys This setting assigns the number of intercom buttons to a telephone. Intercom buttons can provide a telephone with access to internal lines and line pools. Press CHANGE to select the setting: 0, 1, 2, 3, 4, 5, 6, 7, or 8. Answer DNs Calls for other Norstar telephones can appear and be answered at the telephone being programmed. The DNs of the other telephones are referred to as Answer DNs. You can assign up to eight Answer DNs to the telephone being programmed. Press ≠ and enter the Answer DN. Press CHANGE to change the setting for the Answer DN: Unassigned, Appr&Ring, or Appr only. To assign additional Answer DNs, press –, then enter the next Answer DN Tip - Each intercom button assigned during programming automatically appears on the telephone. The buttons start with the lower right-hand button, or one button above if the handsfree/mute feature is assigned to the telephone. A telephone needs two intercom buttons to be able to establish a conference call with two other Norstar telephones. Only one intercom button may be required if the button will only be used to access line pools and to make and receive internal calls. If a telephone has several lines assigned only to ring and not to appear, the arrangement will work better if there are two intercom buttons. The M7100 and T7100 telephone default assignment of two intercom buttons can be changed to up to eight buttons. These buttons do not appear on the telephone. A target line cannot be a prime line for a telephone because it is incoming-only.
Terminals&Sets / 147 P0603539 02Compact ICS 6.1 Installer Guide . OLI # When you make an outgoing call on a BRI line, the Call Display information which appears on the telephone you are calling is usually based on the first Network DN associated with the service profile identifier (SPID) and line. If the SPID and line have more than one Network DN, you can program a DN to use a Network DN other than the first one for the outgoing Call Display information. When you program the alternate Network DN as the outgoing line identification (OLI) number, and you make a call using the line associated with the Network DN, the OLI number appears on the telephone you are calling. If an outgoing call is made using a SPID and line that are not associated with the Network DN number used as the OLI number, the network ignores the number and the default Call Display information (the first or only Network DN associated with the SPID and line) is displayed. Press CHANGE and enter the digits used for the OLI. Press CLR to choose None. Tip - Press SCAN to view the Answer DNs assigned to this telephone. Every Answer DN assigned to the telephone automatically assigns an Answer button with an indicator to the telephone. These buttons should be labeled accordingly, identifying the telephone with its name or DN. Any number of telephones can have an Answer button for the same DN. In this way, more than one telephone can provide call alerting and call answering for any calls directed to that DN. A private line does not generate alerting at an Answer button. You cannot assign Answer DNs to an M7100 and T7100 telephone, or to a single-line telephone connected to an Analog Terminal Adapter.
148 / Terminals&Sets Compact ICS 6.1 Installer GuideP0603539 02 Capabilities Settings that control how the system interacts with individual telephones and the calls they receive are found in Capabilities. The default settings are given in bold in the table below. SettingDescriptionOptions Fwd no answer Fwd toRedirect all incoming calls to this telephone when this telephone does not answer.Enter DN None Forward delaySelect the number of rings before an unanswered call is forwarded.2, 3, 4, 6, 10 Fwd on busyRedirect all incoming calls when this telephone is busy with another call.Enter DN None DND on BusySelect whether an incoming call rings if the user is already on another call.Y, N HandsfreeSelect whether handsfree will be available to a telephone.Auto, Std (Standard), None HF answerbackSelect whether a user can automatically answer a voice call without lifting the handset or without pressing the key marked handsfree/mute.Y, N Pickup grpAssign this telephone to a pickup group.None, 1, 2, 3, 4 Page zoneAssign this telephone to page zone.None, 1, 2, 3 PagingSelect whether paging announcements can be made from this telephone.Y, N D-DialSelect whether you can call the Direct- dial telephone from this telephone using the Direct-dial digit. Note: The direct dial digit for the system is chosen under Access Codes.Set 1, None Priority callSelect whether to allow this telephone to interrupt calls or to override Do Not Disturb at another telephone.Y, N
Terminals&Sets / 149 P0603539 02Compact ICS 6.1 Installer Guide For more programming information, see the Compact ICS 6.1 System Coordinator Guide. HotlineSelect whether a telephone number will be dialed automatically when a user lifts the handset or presses the handsfree key.Intrnl, Extrnl (enter DN), None Intrnl #Appears if Hotline is IntrnlEnter DN, None Extrnl #Appears if ExtrnlNone, Aux. ringerSelect whether an auxiliary ringer (if installed) will ring for incoming calls at this telephone.Y, N Allow redirectSelect whether to allow this telephone to redirect its lines.Y, N Redirect ringSelect whether a telephone rings briefly when a call on one of its lines is redirected by the Line Redirection feature ( ²¡Ý). Y, N SM SupervisorSelect whether this telephone will be allowed to use the Silent Monitoring command. Note: The default number of sets per system is 5. If you attempt to assign more than the number of sets you have programmed, you will receive an error message.N, Y SettingDescriptionOptions
150 / Terminals&Sets Compact ICS 6.1 Installer GuideP0603539 02 ATA settings ATA ans timer A timer can be used to administer a delay between the last digit you dial on a device connected to an analog terminal adapter (ATA) and when the system begins to send out tones (DTMF or modem) on the outgoing line without capturing and interpreting them. To change the delay time, press CHANGE to select the setting (in seconds): ATA ans timer: 3, 5, 7, or 10. If the DN you are programming is the internal analog terminal adapter (I-ATA), you may also select Use ringback. When this setting is used, the system will send out tones without capturing and interpreting them when it detects ringback, or after 10 seconds, whichever comes first. ATA use An analog terminal adapter (ATA) can connect to devices that are either on your premises or at some other location. Press CHANGE to select Off site or On site. This setting does not appear when you are programming the DN for the I-ATA. ATA dvc Devices connected to the system through an ATA can have connectivity issues over BRI lines. To alleviate this, you can specify the type of device. Press CHANGE to select On telephon or modem. Tip - To accommodate the device attached to the ATA, you may want to lengthen or shorten the delay. If a modem or fax machine is attached to the ATA, you will want to keep the delay short. If a call to a fax machine or modem cannot be connected, try shortening the delay. If an individual is dialing the number for a fax machine or modem, you may want to make the delay a little longer.