Nortel Compact Ics 6.1 Installer Guide
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Programming tools / 131 P0603539 02Compact ICS 6.1 Installer Guide Ring volume, User speed dial and CAP module memory button programming are not copied with User data. User data that copies:User data that does not copy if destination set type is the same as the source set type: Language choice Ring type Calls log options (Auto logging) Display contrast Dialing options (automatic, pre-dial, standard) External autodial button assignments Internal autodial button assignments Programmable button assignments
132 / Profiles and Dialpads Compact ICS 6.1 Installer GuideP0603539 02 Profiles and Dialpads Use Profile programming to determine which types of trunks are supported, and which are supported on and off core. Use Dialpad programming to define how your system will handle the letters Q and Z from the dialpad. Profile programming If your system is outside of North America, you may require a different operating profile for your system. You must choose these parameters before you perform your system startup programming. If your system is in North America or you know that you want to run that profile, you do not need to run this program. Profile parameters Each market profile setting supports a different selection of trunk cards. In your situation you may require NI (primarily North America and some parts of South America) or ETSI (Europe, Asia, and some parts of South America) ISDN. Analog to digital expansion and compression rates can be either a-law or mu-law, as well. The tables in the following sections show which trunks are supported, and where. Note:If you are unsure of the ISDN protocol or companding law active in your area, consult with your ISDN service provider for details. You must do this procedure BEFORE you run Startup, within the first 15 minutes after you plug in your KSU. If you run this program after Startup, you will lose your settings.
Profiles and Dialpads / 133 P0603539 02Compact ICS 6.1 Installer Guide Profile 1 This profile is the default profile. It supports cards and protocols for Canada and the United States. This profile has language support for English, Canadian French, and Spanish. The mu-law companding law is used in this profile. Profile 2 This profile is for international systems that use ETSI ISDN lines with aLaw. The languages supported include: English, French, Spanish, and Turkish. Profile 3 This profile provides language support in NA English, CDN French, US Spanish, and Turkish. This profile is for countries who use ETSI ISDN with mu-law (i.e. some Asian locations). Cards supported on-core Cards supported off-core AnalogAnalog 4-port BRI-ST4-port BRI-ST 2-port BRI-ST2-port BRI-ST Supported Not supported aLaw companding lawDID Loops are provisionedUTAM T7000 telephone Cards supported on-core Cards supported off-core AnalogAnalog 4-port BRI-ST4-port BRI-ST 2-port BRI-ST2-port BRI-ST Supported Not supported ETSI ISDN protocolPRI muLaw companding lawUTAM Loops are provisioned T7000 telephone
134 / Profiles and Dialpads Compact ICS 6.1 Installer GuideP0603539 02 Profile 4 This profile provides language support in English, French, and Spanish. This profile is for countries who use NI ISDN protocol with mu-law (i.e. some areas in the Caribbean). Changing the profile If your system is in North America or you know that you want to run the North American profile, you do not need to run this program. If you need to change the profile, follow these steps: 1. Enter the Profile access code from a programming set by pressing ²¥¥¸å¯ìéñä (**7763453). 2. Enter the password, when prompted. ‚¯öìéí (266344) 3. Region:PROF1 displays. Press the key below Change to scroll to another profile number. 4. Click the display key for OK when you reach the profile you want to choose. 5. Press ¨ to exit. Cards supported on-core Cards supported off-core AnalogAnalog 4-port BRI-ST4-port BRI-ST 2-port U2-port U 4-port U4-port U Supported Not supported NI ISD protocolUTAM muLaw companding lawLoops are not provisioned T7000 telephone
Profiles and Dialpads / 135 P0603539 02Compact ICS 6.1 Installer Guide Dialpad programming Use this program to determine how the system will recognize the characters Q and Z from a set dialpad. The two types of configurations are called CCITT and non-CCITT. The default is non-CCITT, where Q and Z are accessed through the â dialpad button. CCITT systems access these characters through the à (Q) and á (Z) dialpad keys. To change the setting, follow these steps: 1. Enter the Dialpad access code from a programming set by pressing (**3425723). 2. Enter the password, when prompted. ‚¯öìéí (266344) 3. Q,Z:0 displays. To change it, press the key below Change. 4. Press ¨ to exit.
136 / Startup programming Compact ICS 6.1 Installer GuideP0603539 02 Startup programming After the hardware has been installed and powered up, use Startup to initialize the system and select the Startup template. Performing Startup 1. Enter the Startup access code from a two-line display telephone dialpad by pressing which is the same as ²¥¥à¡Ûà¡¡à. To be accepted, the Startup code must be entered no later than 15 minutes after the Norstar system has been powered up and the telephone displays the time and date. If 15 minutes have elapsed since you powered up the system, turn system power off and on to prepare for the Startup process.) 2. Enter the Installer password. The default is ‚¯öìéí which is the same as ÛßßÜÝÝ. Startup erases programming. Startup erases any existing programmed data, and resets the system to factory defaults. Tip - The Installer password shown is the default normally used for Startup. For a system which has already been programmed, the Installer password might have been changed in programming and recorded in the Programming Record.
Startup programming / 137 P0603539 02Compact ICS 6.1 Installer Guide Changing the default telephony template After entering the Startup access code and Installer password the display shows Reset memory?. 1. Press YES to select a default telephony template. The display shows the current template. 2. Press CHANGE to choose one of three templates (Square, PBX, or Hybrid). With the display showing the current template. 3. Press ‘. The display shows the current start DN. 4. Press CHANGE. 5. Enter the new directory number you want as the starting DN and press OK. The display shows the new range of DN numbers. 6. Press ‘ to store the programming. The display shows Applyng template . The indicators begin to flash after a few moments, then the display returns to the date and time. Changing the starting DN number You can change the starting number for your internal numbers, also known as directory numbers (DNs). This is helpful when your system is part of a network and you want to use a uniform series of internal numbers for all telephones in your network. Changing template resets system programming. If you change your system template, your system programming will be reset. DN numbering cannot conflict with direct-dial digit, park prefix, or line pool and destination codes. If the new DNs clash with the direct-dial digit, park prefix, or line pool or destination codes, those numbers are overridden and set to None.
138 / Startup programming Compact ICS 6.1 Installer GuideP0603539 02 Programming may be lost after three or more days without power. All programming is retained for three days if the power fails or if the Norstar system is powered off. After three days without power, it may be necessary to perform Startup. Tip - The length of the new DN (internal number) can be from two to seven digits. Note: Systems that want to use Hunt Groups or Hospitality Services must have a minimum of three-digit DNs. The length of the internal number that you enter sets the length for all internal numbers and target line received numbers in the system. A DN length change, if required, should be the first programming change on a newly-installed Norstar system after you select a template. If you reduce the length of the DN under System prgrming, the starting DN number is reset to the default value. For example, if you reset the DN length to 2 from a longer length, the start DN becomes 21. If you increase the length of directory numbers under System prgrming, each increase in length places the digit 2 in front of any existing DN. For example, if DN 32 was increased to a length of 5, the new DN would be 22232. Do not disable or enable ports in Maintenance during the first two minutes after Startup programming.
Programming / 139 P0603539 02Compact ICS 6.1 Installer Guide Programming After performing Startup, use programming to change default settings as required. Default settings for the Square template are shown in bold. Headings and subheadings in programming help you to keep track of where you are. Programming has the following main headings: Terminals&Setsallows you to assign settings to each telephone. Linesallows you to assign settings to each trunk, external and target line. Servicesallows you to create services such as night ringing, routing and restrictions for making external calls. Sys speed dialallows you to create speed dial codes that can be used by any telephone in the system. Passwordsallows you to view and change passwords for programming and features. Time&Dateallows you to set the time and date on the system clock. System prgmingallows you to change system-wide settings, Auto Attendant and custom call routing programming. Telco featuresallows you to assign settings for external voice message services. Software keysallows you to upgrade a restricted feature cartridge or to activate the remote administration feature using key codes supplied by Nortel. Hardwareallows you to configure Trunk Cartridges and BRI cards. Maintenanceallows you to see diagnostic information about the system and provision BRI cards. Usage Metricsallows you to see statistical information for Hunt groups
140 / Programming Compact ICS 6.1 Installer GuideP0603539 02 Entering programming for installers 1. Press ²¥¥‚¯öìéí which is the same as ²¥¥ÛßßÜÝÝ. The display shows Password:. 2. Enter the Installer password. The default password is CONFIG (266344). The display shows Terminals&Sets ˆ. Three triangular indicators º appear on the vertical display between the rows of buttons. 3. Place the programming overlay over the buttons pointed to by the indicators º. Entering programming for system coordinators The person on staff who is in charge of making changes on the Norstar system is called the system coordinator. The everyday programming done by system coordinators is described in the Compact ICS 6.1 System Coordinator Guide. Some system coordinators need to be able to program more advanced settings and functions in order to carry out the day-to-day requests and upkeep of the Norstar system. These coordinators are usually dedicated communications specialists who work with large Norstar systems or other telephone systems like a PBX or Centrex. By using a special password, a system coordinator can see and change many, but not all, of the programming settings used by an installer. In this guide, programming that can only be changed by an installer is marked by a special icon. If you are programming using the System Coordinator Plus password, you will not see these items when you move through programming. 1. Press ²¥¥‚¯öìéí which is the same as ²¥¥ÛßßÜÝÝ. The display shows Password:. 2. Enter the System Coordinator Plus password. The default password is SCPLUS (727587). The display shows Terminals&Sets ˆ. Three triangular indicators º appear on the vertical display between the rows of buttons. 3. Place the programming overlay over the buttons pointed to by the indicators º.