Nortel Compact Ics 6.1 Installer Guide

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P0603539  02Compact ICS 6.1 Installer Guide
Maintenance 305
Maintenance overview 305
Beginning a Maintenance session 306
System version 307
Checking the version of the system 307
Port/DN status 308
Identifying a device connected to the system 309
Checking the version number of the device 310
Checking the state of the device 311
Disabling a device  312
Enabling the device 313
Returning to the beginning 313
Module status 314
Looking at the module inventory 314
Checking the number of Trunk Cartridges attached to a module 
314
Checking the state of a module 315
Checking the state of a cartridge 316
Disabling a module or its cartridges  316
Enabling a module or its cartridges 316
Returning to the beginning 317
System test log 318
Checking the items in the log 318
Checking the current alarm 319
Checking when each item in the log occurred 319
Checking the number of consecutive repetitions of an event or 
alarm 319
Erasing the log 319
System administration log 320
Checking the items in the log 320
Checking the current alarm 320
Checking when each item in the log occurred 321
Erasing the log 321
Provisioning 322
Cd1-KSU 322
Alarm codes 323
If you see an alarm code 323
Alarm troubleshooting 325
Event messages 328 
						

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Compact ICS 6.1 Installer GuideP0603539  02
Dealing with event messages 328
Significant event messages 328
Tests 334
Loopback test 334
Usage Metrics 337
Hunt groups 337
Maintenance records 339
Recording information on the Maintenance records 339
Version number record 340
System test log record 341
System administration log record 342
Specifications 343
Glossary 347
SIndex 367
Backup programming overlays 389 
						

							P0603539  02Compact ICS 6.1 Installer Guide
Regulations
Installation Safety warning
This equipment meets all applicable requirements of CSA and UL safety 
standards for North America and relevant EN60950 specifications for 
European and other markets.
 
Only qualified persons should service this 
system.
The installation and service of this hardware is to 
be performed only by service personnel having 
appropriate training and experience necessary to 
be aware of hazards to which they are exposed in 
performing a task and of measures to minimize 
the danger to themselves or other persons. 
Electrical shock hazards from the 
telecommunication network and AC mains are 
possible with this equipment. To minimize risk to 
service personnel and users, the system must be 
connected to an outlet with a third-wire ground. 
Service personnel must be alert to the possibility 
of high leakage currents becoming available on 
metal system surfaces during power line fault 
events near network lines. These leakage 
currents normally safely flow to Protective Earth 
ground via the power cord. 
Therefore, it is mandatory that connection to an 
earthed outlet is performed first and removed last 
when cabling the unit. Specifically, operations 
requiring the unit to be powered down must have 
the network connections (central office lines) 
removed first. 
						

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Compact ICS 6.1 Installer GuideP0603539  02
Safety and installation 
This symbol (if applicable) on the product is used to identify the following 
important information:
For equipment with internal power supplies
• Mains nominal AC voltage 110-120 V~;  60Hz
 Mains nominal AC  voltage 220-240 V~;  50Hz
For equipment with external power supplies
 Must be powered from an approved Class 2 power source.
For current ratings, refer to product specific documentation and product 
labels.
The shock hazard symbol within an equilateral 
triangle is intended to alert personnel to electrical 
shock hazard or equipment damage. 
The following precautions should also be 
observed when installing telephone equipment.
• Never install telephone wiring during a lightning 
storm.
 Never install telephone jacks in wet locations unless 
the jack is specifically designed for wet locations.
 Never touch uninsulated telephone wires or terminals 
unless the telephone line has been disconnected at 
the network interface.
 Use caution when working with telephone lines.
The exclamation point within an equilateral 
triangle is intended to alert the user to the 
presence of important operating and maintenance 
(servicing) instructions in the literature 
accompanying the product. 
						

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P0603539  02Compact ICS 6.1 Installer Guide
Important safety instructions
When using  your telephone equipment, basic safety precautions should 
always be followed to reduce the risk of fire, electric shock and injury of 
persons, including the following:
Follow the warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning.  Do not use 
liquid cleaners or aerosol cleaners.  Use a damp cloth for cleaning.
Do not use this product near water, for example, near a bathtub, wash 
bowl, kitchen sink, or laundry tub, in a wet basement or near a 
swimming pool.
Do not  place this product on an unstable cart, stand or table.  The 
product may fall, causing serious damage to the product.
This product should never be placed near or over a radiator or heat 
register.  This product should not be placed in a built-in installation 
unless proper ventilation is provided.
Do not allow anything to rest on the power cord.  Do not locate this 
product where the cord will be abused by persons walking on it.
Do not overload wall outlets and extension cords as this can result in 
the risk of fire or electric shock.
Never spill liquid of any kind on the product.
To reduce the risk of electric shock, do not disassemble this product, 
but have it sent  to a qualified service  person when service or repair  
work is required.
Unplug this product from the wall outlet and refer servicing to 
qualified service personnel under the following conditions:
a. When the power supply cord or plug is damaged or frayed.
b. If the product has been exposed to rain, water or liquid has been 
spilled on the product, disconnect and allow the product to dry out 
to see if still operates; but do not open up the product.
c. If the product housing has been damaged.
d. If the product exhibits a distinct change in performance.
Avoid using telephone equipment during an electrical storm.  There 
may be a remote risk of electric shock from lightning. 
						

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Do not use the telephone equipment to report a gas leak in the vicinity 
of the leak.
To eliminate the possibility of accidental damage to cords, plugs, 
jacks, and the telephone equipment, do not use sharp instruments 
during the assembly procedures.
Do not insert the plug at the free end of the handset cord directly into 
a wall or baseboard jack. Such misuse can result in unsafe sound levels 
or possible damage to the handset.
Disconnect telecommunications lines before unplugging main power 
cord.
Save these instructions 
						

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P0603539  02Compact ICS 6.1 Installer Guide
North American regulations
Telecommunication Registration
Norstar equipment meets all applicable requirements of both Industry 
Canada CS-03 and US Federal Commission FCC Part 68 and has been 
registered under files Industry Canada 332D-5980A and FCC 
US:AB6KF15B20705 (key system), US:AB6MF15B20706 (hybrid 
system), and US:AB6PF15B23740 (PBX system). Connection of the 
Norstar telephone system to the nationwide telecommunications network is 
made through a standard network interface jack that you can order from 
your local telecommunications company. This type of customer-provided 
equipment cannot be used on party lines or coin lines.
Before installing this equipment, users should ensure that it is permissible 
to be connected to the facilities of the local telecommunications company. 
The equipment must also be installed using an  acceptable method of 
connection. The customer should be aware that compliance with the above 
conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized 
maintenance facility designated by the supplier. Any repairs or alterations 
made by the user to this equipment, or equipment malfunctions, may give 
the telecommunications company cause to request the user to disconnect 
the equipment. Users should ensure for their own protection that the 
electrical ground connections of the power utility, telephone lines and 
internal metallic water pipe system, if present, are connected together. This 
precaution may be particularly important in rural areas.
Users should not attempt to make such 
connections themselves, but should contact 
the appropriate electric inspection authority, or 
electrician.  
						

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Compact ICS 6.1 Installer GuideP0603539  02
Federal Communication Commission (FCC) 
Notice Radio/TV interference
This equipment, has been tested and found to comply with the limits for a 
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits 
are designed to provide reasonable protection against harmful interference 
when the equipment is operated in a commercial environment. This 
equipment generates, uses, and can radiate radio frequency energy and, if 
not installed and used in accordance with the instruction manual, may 
cause harmful interference to radio communications. Operation of this 
equipment in a residential area is likely to cause harmful interference in 
which case the user will be required to correct the interference at his own 
expense.
Changes or modifications not expressly approved by the party responsible 
for compliance could void the user’s authority to operate the equipment.
Devices intended to be connected to the Public 
Switched Telephone Network
US
This telephone equipment complies with Part 68, FCC Rules for direct 
connection to the Public Switched Telephone Network (The FCC 
registration number appears on a label affixed to the ICS).
Your connection to the telephone line must comply with these FCC Rules:
Use only an FCC Standard network interface jacks and FCC compliant 
line cord and plug to connect this equipment to the telephone line.
State and local requirements for support of 
Emergency 911 Dialing service by Customer 
Premises Equipment vary. Consult your local 
telecommunications service provider 
regarding compliance with applicable laws 
and regulations. 
						

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P0603539  02Compact ICS 6.1 Installer Guide
If a network interface jack is not already installed in your location, you 
can order one from your telephone company. Order the following 
network jacks along with the corresponding Facility Interface Code 
(FIC): 
In some states, customers are permitted to install their own jacks.
The equipment cannot be used with or connected to a party line or a 
public coin phone service provided by the telephone company. 
Connection to Party Line Service is subject to state tariffs. Contact the 
Public State Utility Commission, Public Service Commission or 
Corporation Commission for information.
It is no longer necessary to notify the Telephone Company of your 
system Registration and REN numbers. However, you must provide 
this information to the telephone company if they request it.
Trunk REN USOC SOC FIC
GATC LSDS (NT7B69AAAA) 0.0 A
0.0 BRJ21X 9.0F 02LS2
Loop Start/Disconnect Supervision 
(LS/DS)- NT7B75GA-93AC 
1.5B
DC 0.3RJ21X 9.0F 02LS2
GATC CI (NT7B75AAC) 0.0 A
0.0 BRJ21X 9.0F 02LS2
Call Information (CI)- NT5B41GA-93 AC 
1.5B
DC 0.3RJ21X 9.0F 02LS2
BRI-U2 and BRI-U4 Cards
NT7B86GB-93 and
NT7B87GB-93—RJ49C 6.0Y 02IS5
BRI-ST - NT7B76GY-93
(when connected to an NT1 which 
has a U interface to the telephone 
network)—RJ49C 6.0Y 021S5 
						

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Compact ICS 6.1 Installer GuideP0603539  02
If this equipment causes harm to the telephone network, the telephone 
company will notify you in advance that temporary discontinuance of 
service may be required.  If advance notice is not practical, the 
telephone company will notify the customer as soon as possible.  Also, 
you will be advised of your right to file a complaint with the FCC if 
you believe it necessary.
The telephone company may make changes in its facilities, equipment, 
operations or procedures that could affect the operation of the 
equipment.  If this happens the telephone company will provide 
advance notice in order for you to make necessary modifications to 
maintain uninterrupted service.
Do not attempt to repair this equipment yourself.  If trouble is 
experienced with this equipment, please refer to the repair and 
warranty information, noted below.  If the equipment is causing harm 
to the telephone network, the telephone company may request that you 
disconnect the equipment until the problem is resolved.
Canada
Before installing this equipment, users should ensure that it is permissible 
to be connected to the facilities of the local telecommunications company. 
The equipment must also be installed using an  acceptable method of 
connection. The customer should be aware that compliance with the above 
conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian 
maintenance facility designated by the supplier. Any repairs or alterations 
made by the user to this equipment, or equipment malfunctions, may give 
the telecommunications company cause to request the user to disconnect 
the equipment.