Nortel Compact Ics 6.1 Installer Guide
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Lines / 171 P0603539 02Compact ICS 6.1 Installer Guide You can make changes to restriction filters under both Terminals&Sets, and Lines. Any changes will take effect for any telephone, line or line on a telephone regardless of where the programming was changed. See the description and procedures for restriction filters under Terminals&Sets in this guide on page 142 for more information. Line restrnsInstaller password required Specify the filter to be applied to this line to restrict the numbers that can be dialed on it. You can assign a different restriction filter for normal service and for each of six schedules. See the section on Services for more information about the schedules. Use ≠, CHANGE and the dialpad to enter the number of the restriction filter to be assigned as the line restriction for each schedule. The default restrictions are as follows: Default filters for lines ScheduleRestriction filter Normal03 Schedule 1 (Night)21 Schedule 2 (Evening)22 Schedule 3 (Lunch)23 Schedule 400 Schedule 500 Schedule 600 Tip - When a remote user places an external call on a line, any filters used with the line still apply.
172 / Lines Compact ICS 6.1 Installer GuideP0603539 02 Remote restrnsInstaller password required Specify the restriction filter to be applied to remote callers calling in to the Norstar system on this line. A restriction filter is a set or group of restrictions and overrides. As with line restrictions, you can apply a different remote restriction for normal service and for each of six schedules. Use CHANGE and the dialpad to program the remote restrictions for each schedule. The default restrictions are as follows: Default filters for remote access ScheduleRestriction filter Normal04 Schedule 1 (Night)31 Schedule 2 (Evening)32 Schedule 3 (Lunch)33 Schedule 400 Schedule 500 Schedule 600 Tip - The remote restriction restricts the numbers that can be dialed on an incoming auto-answer line. If a remote user then selects a line to place an external call, any filter used with the line still applies.
Lines / 173 P0603539 02Compact ICS 6.1 Installer Guide Telco featuresInstaller password required VMsg center 1 If you subscribe to an external voice message service, you can specify which voice message center is used for each external line that can receive message waiting indication. For each line, press CHANGE to select the setting: 1, 2, 3, 4, 5, or N (None). You enter the telephone numbers for each of the five voice message centers under the general Telco features heading.
174 / Services Compact ICS 6.1 Installer GuideP0603539 02 Services Using Services, you can control three types of service by the time of day and day of week: alternate call ringing for certain times and days alternate dialing restrictions for certain times and days alternate call routing for certain times and days Each of the three services has six schedules that you can customize. For example, you may want to combine alternate call ringing with alternate dialing restrictions for lunchtime, evenings, and weekends (Schedules 1, 2, and 3). Then you may want to run alternate call routing using three separate schedules. Tip - Once you have programmed the different services and schedules, you can turn each of the services on separately. For example, the Night schedule might control both Ringing service and Restriction service. But you can turn on just the Ringing service part of the Night schedule if you wish. You can activate the services from the designated control telephone for each Norstar telephone and line in your system. You can have one control telephone for the whole system, or different control telephones for different Norstar telephones and lines. If you want to have several services active at the same time, simply program them on for the same schedule.
Services / 175 P0603539 02Compact ICS 6.1 Installer Guide Ringing serviceInstaller password required At certain times or in certain situations, you may want additional telephones to begin ringing for incoming lines. The most common use of this feature is when a security desk telephone begins to ring for incoming lines after 5:00 p.m., a practice often called night service. These features are programmed under Ringing service. Ring Groups Ring groups allows you to define groups of extended ringing telephones. A group can be assigned to any line for any of the schedules. You can create a maximum of 100 ring groups. To define a ring group, use ≠ and enter the number of the group you want to program (01-100). Once you define a ring group, the display will prompt you to enter the number of the telephone you want to assign to this ring group. You can use SCAN to display the telephones that are assigned to the ring group. Night sched Indicate how Ringing service should be activated for each of the schedules. Tip - You can assign any telephone on the Norstar system (up to 24 sets) to a ring group. The assigned control set for each schedule is added to each ring group. A telephone can belong to more than one ring group.
176 / Services Compact ICS 6.1 Installer GuideP0603539 02 Service Use ≠, ‘, and CHANGE to change the setting for each schedule: Off, Automatic, or Manual. Manual allows you to turn the service on and off at any time from a control telephone using the Ringing service feature code. Automatic allows you to program a stop and start time for a service. You are still able to start and stop the service by entering the appropriate Services feature code at a control telephone. If you select this setting, you will have to set start and stop times. See Schedule times on page 194 for information on programming times. Off prevents the service from being activated. Trunk answer Trunk answer allows you to answer, from any telephone, an external call that is ringing at another telephone in your office. This is useful if the other telephones have not been assigned the same lines as the telephone you are using to answer the call. Press CHANGE to select the setting: Y(Yes) or N(No). Tip - You can change the Trunk Answer setting only if Ringing service is set to Manual or Automatic.
Services / 177 P0603539 02Compact ICS 6.1 Installer Guide ExtraDial telephone ExtraDial telephone allows you to assign an additional direct-dial telephone in the Norstar system for each schedule you use. Use CHANGE and the dialpad to enter the internal number of the extra-dial telephone. Line settings The ring groups and auxiliary ringer use for Ringing service is programmed for each line individually. Ring group You can assign a pre-defined ring group to a line for each schedule. See Ring groups in this section to create groups of extra ringing telephones. Using the dialpad, enter the line number to see which ring group is assigned to the line. Press CHANGE and the ring group number (01-20) to choose a different ring group assignment. Tip - The extra-dial telephone is activated during a schedule by entering the Ringing service feature code from a direct-dial telephone. This does not activate the Ringing service unless the direct-dial telephone is also a control telephone. Tip - Only one ring group can be assigned to a line for each schedule. To combine groups of ringing telephones, you must create a new ring group which contains all the telephones that you want to ring and assign it to the line.
178 / Services Compact ICS 6.1 Installer GuideP0603539 02 Aux. ringer Indicate whether the auxiliary ringer (if installed) also rings when Ringing service is on. Press CHANGE to select the setting: Y(Yes) or N(No). Restrn serviceInstaller password required Indicate how the alternate dialing restrictions should be activated for each of the schedules. Use ≠, ‘, and CHANGE to change the setting for each schedule: Off, Automatic, or Manual. See Ringing service in this section for descriptions of the three settings. See Restrictions under both Terminals&Sets and Lines to assign dialing restrictions for telephones, lines and remote users to the schedules. Tip - The default ringing telephone is 21 (on a system with a two-digit DN). This means that all lines ring at telephone 21 when Ringing service is on. You can use COPY and the dialpad to copy Ringing set and Auxiliary ringer programming from one line to another. If you have an auxiliary ringer programmed to ring for calls on an external line, and you transfer a call on that line without announcing the transfer, the auxiliary ringer will ring for the call transfer.
Services / 179 P0603539 02Compact ICS 6.1 Installer Guide Routing serviceInstaller password required The programming for routing service decides what path an outgoing call takes using the digits that are dialed. It is sometimes called automatic route selection (ARS). When you select an internal line and dial, the numbers you enter are checked against the routing tables. If the number you dialed starts with a destination code, the system uses the line pool and dials out digits specified by the route assigned to that destination code, and then dials the number that you dialed. Routing service replaces a number of tasks that otherwise have to be done manually, including: entering a line pool code dialing an access code for a long distance carrier deciding which line pool to use according to the time and day The installer can set up routing to take advantage of any leased or discounted routes using information supplied by the customer. The system itself cannot tell which lines are cheaper to use. Using routing to create a transparent dialing plan or coordinated dialing plan is explained in Networking with Norstar on page 47. Tip - The numbers used for destination codes must not conflict with the first digit in: Call Park prefix External access code direct-dial number Line pool code internal extension numbers (DNs) DISA extension numbers Auto DN
180 / Services Compact ICS 6.1 Installer GuideP0603539 02 RoutesInstaller password required Press ≠ and enter a three-digit route number (000-999). DialOut Press ≠ and enter the DialOut digits (up to 24), or press CLR to choose No numbr. You can press ²à¡ to insert a 1.5-second pause in the dialing string, if necessary. Route 000 has no DialOut by default and cannot be changed. For example, the system will not allow you to enter a destination code that starts with 2 if your internal number system starts with 221. But an internal number of 221 and a destination code of 321 would work. A table of the initial digits used by default for all these features is included in the section on Access codes programming. Plan your routing service before doing any programming. Routing affects every call placed in the system and must be carefully planned to avoid conflicts and gaps in the programming. Use the tables in the Compact ICS 6.1 Programming Record to design routes and destination codes, then check for potential problems before you start programming. It will also save you time to have all the settings written out in front of you.