Nortel Compact Ics 6.1 Installer Guide
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Services / 181 P0603539 02Compact ICS 6.1 Installer Guide Use Pool Press ‘ and CHANGE to select a line pool to be used with the route: Pool A, Pool B, Pool C. Route 000 uses Pool A by default and cannot be changed. Dest codesInstaller password required Enter a destination code that will be recognized when used as part of a telephone number for an outgoing call. It can be up to 12 digits long. Wild card character When programming destination codes, you can use wild cards as the last number in a destination code string. By using wild cards, you can reduce the number of destination codes programmed in the system, maximizing the distribution of destination codes in the system. The wild card character is added to the destination code by pressing the ANY key as the last digit of the code. This character represents any digit from 0 to 9, except for digits already programmed or used by other numbering plans. Should there be a conflict with other digits already programmed or used by numbering plans, the digit will not be displayed. The wild card character can only be used to group destination codes that use the same Route and Absorb Length. Tip - Press CLR and ADD to change the digits for an existing destination code.
182 / Services Compact ICS 6.1 Installer GuideP0603539 02 Given the routes shown in the table below, the next two tables show you how to set up destination codes with or without wild card characters. Destination codes without using a wild card character Destination codes using a wild card characterRoute DialOut Line Pool 555 0162 237 625 Line Pool C 565 0173 133 2211 Line Pool A Destination codes Route Absorb LengthDialOut 0621 555 3 0162 237 6251 0622 555 3 0162 237 6252 0623 555 3 0162 237 6253 0624 555 3 0162 237 6254 0625 555 3 0162 237 6255 0626 555 3 0162 237 6256 0627 565 All 0173 133 2211 0628 555 3 0162 237 6258 0629 555 3 0162 237 6259 Destination codesRoute Absorb LengthDialOut 062 555 3 0162 237 62 5X where X is the final dialout digit, from 1 to 9, but not 7 0627 565 All 0173 133 2211
Services / 183 P0603539 02Compact ICS 6.1 Installer Guide Normal rte Select which route a call using the destination code takes during normal service and for each of the schedules. The automatic schedule times are programmed under Services. The default Normal route is 000, which has no DialOut digits and uses Pool A. AbsorbLength (digit absorption) Select the portion of the destination code that is always absorbed by the system and not used in the dialing sequence. Press CHANGE to select the number of digits to be deleted: (0 to 11) or All. Setting up a route for local calling An office may have different line pools for local and long distance telephone service. By programming a destination code, any call that begins with 9, the most common digit for dialing out, will automatically use lines dedicated to local service. This example assumes the lines used for local service are in Pool A. Destination codes cannot conflict with any other digits users may dial as part of a internal or external call. Because 9 is the default digit for external line access, it may have to be changed under Access codes before 9 will be available for use as a destination code. Because a system using two-digit Tip - To dial a telephone number which does not match any of the programmed destination codes, the user will have to choose a line and dial the number. For long distance dialing to be consistent, all area codes in the North American numbering plan should be programmed as destination codes. Routing table modifications. Changes to the routing tables should only be made during least busy call times or on an idle system. Plan to program the routing tables when user activity is at a minimum.
184 / Services Compact ICS 6.1 Installer GuideP0603539 02 DNs uses up all the leading digits as access codes, the examples in this section assume that the internal directory numbers are at least three digits long. The first step is to build a route (under Routing service in Services). enter 000 (a default route that gives you no DialOut and uses Pool A) at Show Route:. Press SCAN to view defined routes. enter the DialOut digits (if any) which are needed to direct the call once it is connected to an external line. In this case, no digits are needed. assuming that the lines for local calling have been placed in Line pool A, choose it as the line pool. This is already done because you are using Route 000, which always uses Pool A. The second step of programming is setting up how the route will work with a destination code. Because users will dial 9 to make an external call, 9 should be the destination code. press ADD at Show DstCode:. To view existing destination codes press ‘. enter 9 as a new destination code press ≠. press CHANGE and enter the number of the route that should be used for a call starting with 9. In this example, it is route 000 (the default route). press ≠ and choose how many digits should be removed from the dialing sequence before it reaches an external line. In this example, set it to 1. The initial digit 9 is only significant to the Norstar system and should be absorbed in order for the call to proceed successfully in the external telephone network. The destination code can use a different route depending on the schedule (see the beginning of the Services section and sections on schedules for more information). In the current example, Route 000 is used when someone dials 9 during normal service, but you may want to create another route to be used with the Night schedule.
Services / 185 P0603539 02Compact ICS 6.1 Installer Guide press ‘ at Normal rte: to see and change the routes used with this destination code when different schedules are in use. Setting up a route for long distance calling An office may have leased lines which make it cheaper to call long distance. The routing should take place automatically when the number of the outgoing call begins with 1. Destination codes cannot conflict with any other digits users may dial as part of a internal or external call. Because 9 is the default digit for external line access and 1 is the default digit for the Call Park prefix, they may have to be changed under Access codes before 9 and 1 will be available for use as destination codes. Again, the first step is to define a route (under Routing service in Services). enter 002 (or any other available route number) at Show Route: enter the DialOut digits (if any) which are needed to direct the call once it is connected to an external line. For this example, no digits are needed. assuming that the lines for calling long distance have been placed in Line pool B, choose it as the line pool press ADD at Show DstCode: enter 1 as the new destination code press ≠. The route for normal service appears after Normal rte: . Press CHANGE and enter the defined route number 002. In this example, the system uses Route 002 (which uses Line pool B) to take advantage of the lower cost when the system is in normal service. In the example, the 1 in the destination code is also needed to direct the call in the public network. It should not be absorbed in the routing process. press ≠ at AbsorbLength:. Press CHANGE until 0 appears. The following tables from a sample Programming Record show these routes for local and long distance calling.
186 / Services Compact ICS 6.1 Installer GuideP0603539 02 Tip - If rates change depending on the time of the day or week, a different route can be used for the same destination code 1 when a particular schedule is in use. See ‘Programming for least cost routing.’ Routing Service (Services: Routing Service) Route #(001-999)DialOut (max. 24 digits or characters) 000 none Use Pool Route 000: no DialOut/uses Pool A; cannot change A B C A B C A B C A B C A B C 002 Routing service (continued) Dest code (Services: Routing service:Dest codes) Normal RteService Other schedules: Absorb LengthDestCode(max. 12 digits) 1st route(000-999)2nd route(000-999)Use route(000-999)3rd route(000-999)Absorb LengthAbsorb LengthAbsorb Length 9 1 000 000AllAllAll 000 All 0AllAllAll000 002 AllAllAllAll name(max. 7 char 000AllAllAllAll All
Services / 187 P0603539 02Compact ICS 6.1 Installer Guide Adding a long distance carrier access code In many cases, long distance service uses the same lines as local service but is switched to a specific carrier using an access number, which is sometimes called an equal access code. Programming for routing can include the access number so users do not have to dial it every time they make a long distance call. To make this type of dialing possible, set up the following: create a route that uses the access number as the DialOut digits program the route to use a line pool containing the lines used to access the long distance carrier create a destination code 91: 9 (for outside access) and 1 (for long distance) set the AbsorbLength to 1: the 9 is used internally and should be dropped. The 1 is needed to direct the call. Tip - The destination codes 9 and 91 used in the examples cannot be used together. If the destination code 91 is needed to direct long distance calls, you must create a separate set of codes that use local calling routes. These codes would be, for example, 90, 92, 93, 94, 95, 96, 97, 98 and 99. See Wild card character on page 181 for information on programming destination codes.
188 / Services Compact ICS 6.1 Installer GuideP0603539 02 Programming for least cost routing It may be cheaper to use another long distance carrier at another time of day. Continuing with the example used in the flowchart, long distance calls will go out on the same lines without an access code at Night because that is when rates become competitive. For the system to do this automatically, another route has to be built. choose Route 007 (or any other available route) at Show Route: press CLR to choose No numbr for the DialOut choose Line pool A (local service carrier lines) In this case, the change in route uses the start and stop times for the Night schedule (the schedules are set up under Services programming). enter 91 at Show DstCode: make sure AbsorbLength is set to 1 the route programmed with the access code as its DialOut (Route 001) remains as the route used by Normal rte: under Night rte:, select Route 007 User dials 9-1-601-555-2222 9-1-601-555-2222 91 is a destination code – system uses Route 001 and Line Pool A Routing tables absorb 91-601-555-2222Dialout programming tells the system to add the access code for long distance (e.g. 10222) 10222-1-601-555-2222 External lines recognize the long distance access code and switch to the appropriate carrier 1-601-555-2222 Call is directed in the public system
Services / 189 P0603539 02Compact ICS 6.1 Installer Guide Calls that begin with the digits 91 will now travel out without using the access code when the Night schedule comes into use automatically, or when it is turned on at a control telephone. Multiple least cost routing An alternative to overflow routing, is to use multiple least cost routing. This feature allows you to specify three possible routes, in order of preference, for a destination code, if you are using active services for your routing. In the route file for which you want to specify multiple routing: 1. Create a destination code file, then select this file. 2. Press ≠. The Schedule heading appears. 3. Press ≠. The Normal heading appears. 4. Press ‘ until you find the schedule you want to program. 5. Press ≠. The first route appears. 6. Enter the preferred route number. 7. Press ‘ and choose an absorb length. 8. Press ‘ and second route appears. 9. Enter the route number for the second preferred route. 10. Press ‘ and choose an absorb length. 11. Press ‘ and the third route appears. 12. Enter the route number for the third preferred route. 13. Press ‘ and choose an absorb length.
190 / Services Compact ICS 6.1 Installer GuideP0603539 02 Night schedInstaller password required Indicate how the alternate routing should be activated for each of the schedules. Service Use ≠, ‘, and CHANGE to change the setting for each schedule: Off, Automatic, or Manual. See Ringing service in this section for descriptions of the three settings. Overflow routing If all the lines used by a route are busy when a call is made, each schedule may be programmed to overflow to the route used for Normal service. If this happens, the telephone will sound a warning tone and display the message Expensive route. The caller can then release the call to avoid using the normal route, or continue with the call. Overflow routing is turned on or off for each schedule in programming. Press CHANGE to select the setting: Y (Yes) or N (No). Also refer to the next section on Multiple least cost routing. Tip - A schedule must be in use for overflow routing to be active. Overflow routing is not available in Normal service. You must create an overflow route to be used with each destination code. This means every route used with a schedule that has overflow service must have an alternate in normal service.