Nortel Compact Ics 6.1 Installer Guide
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Norstar and Meridian are trademarks of Nortel Networks © Copyright Nortel Networks 2003 Compact ICS 6.1 Installer Guide 1-800-4 NORTEL www.nortel.com/norstar P0603539 02 Printed in Canada
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P0603539 02Compact ICS 6.1 Installer Guide RTable of Contents Regulations 13 Installation Safety warning 13 Safety and installation 14 Important safety instructions 15 North American regulations 17 Telecommunication Registration 17 Federal Communication Commission (FCC) Notice Radio/TV interference 18 Devices intended to be connected to the Public Switched Tele- phone Network 18 US 18 Canada 20 Signaling method 21 Ringer Equivalence Number 21 Hearing aid compatibility (HAC) 22 Use of a music source...
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iv / Compact ICS 6.1 Installer GuideP0603539 02 ISDN programming 39 Programming ISDN equipment 42 Networking with Norstar 47 The big picture 47 Norstar behind a PBX 47 Trunks and target lines 48 Loop start trunks 48 BRI trunks 50 Target lines 50 Remote system access 51 Remote access on loop start trunks 51 Networking features 52 Security 52 Transparent dialing plan 55 Data Solutions 57 Examples of ISDN Scenarios 57 ISDN applications 57 Video conferencing and video telephony 57 Desktop conferencing 57...
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/ v P0603539 02Compact ICS 6.1 Installer Guide Upgrading your system 65 Upgrading a restricted Feature Cartridge 66 Upgrading from 16 telephones to 24 telephones 66 Upgrading to Compact ICS 6.1 67 Upgrading Expansion Cartridge for BRI Card installation 68 Installation 69 Installation checklist 70 Testing the ISDN network connection 72 Mounting the ICS 73 Installing the cartridges 75 Removing the cover 77 Installing the Feature Cartridge 78 Terminating resistors on BRI-ST Cards 79 Installing...
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vi / Compact ICS 6.1 Installer GuideP0603539 02 Profile, Dialpad and Startup programming 118 Installer or System Coordinator Plus programming 119 System Coordinator programming 120 Admin/Basic programming 121 Programming tools 122 Telephones 122 The programming overlay 122 Exiting programming 127 Viewing your programming updates 127 Entering numbers 128 Copying telephone programming 128 Profiles and Dialpads 132 Profile programming 132 Dialpad programming 135 Startup programming 136 Performing Startup...
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/ vii P0603539 02Compact ICS 6.1 Installer Guide Dial mode 164 Prime set 164 Auto privacy 165 Trunk mode 165 Ans mode 166 Ans with DISA 166 Aux. ringer 167 Full AutoHold 167 LossPkg 168 Rec’d # 169 Name 170 Restrictions 170 Restrn filters 170 Line restrns 171 Remote restrns 172 Telco features 173 Services 174 Ringing service 175 Restrn service 178 Routing service 179 Routes 180 Dest codes 181 Setting up a route for local calling 183 Setting up a route for long distance calling 185 Adding a long...
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viii / Compact ICS 6.1 Installer GuideP0603539 02 Time&Date 202 System prgming 203 Hunt groups 203 Change DNs 211 Featr settings 212 DRT to prime 214 DRT delay 214 Host delay 218 Link time 218 Direct-Dial 223 CAP/KIM assgn 225 Access codes 227 Line pool codes 228 Park prefix 228 External code 229 Direct-dial # 230 Auto DN 230 DISA DN 231 Auto Attendant 232 Remote access 234 Rec’d # length 237 DN length 238 Network Name Display 241 Intrl modem 242 Alarm reporting 243 Release Reasons 245 Hospitality...
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/ ix P0603539 02Compact ICS 6.1 Installer Guide Loop 258 Type 259 Lines 259 No SPIDs assignd 260 # of B-channels 260 Network DNs 261 Call type 261 D-packet servc 262 D-packet servc 262 Lp201 262 TEIs 262 No TEIs on loop 262 Sampling 263 DNs on Loop 201 263 Assign DNs 263 Loop DN 264 I-RAD 265 Connecting to the I-RAD 266 Testing 267 Troubleshooting 269 Getting ready 270 Types of problems 270 General troubleshooting procedure 271 Problems with telephones 272 Norstar telephone has faulty buttons,...
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x / Compact ICS 6.1 Installer GuideP0603539 02 Calls do not ring and caller does not receive busy tone 280 I-ATA is always busy 280 Calls cannot be answered (or dial tone is not present when making calls) 281 Calls cannot be made (but dial tone is present) 281 Problems with optional equipment 283 Auxiliary ringer 283 External paging 284 Music on Hold/Background Music trouble 284 KIM not working 285 Problems with Trunk Cartridges 287 Trunk Cartridge trouble 287 Problems with BRI service 288 The BRI...