Nortel Compact Ics 6.0 Installer Guide

							P0992669 03Compact ICS 6.0 Installer Guide
Upgrading your system         
Only qualified persons should service the system.
The installation and service of this unit is to be 
performed only by service personnel having 
appropriate training and experience necessary to be 
aware of hazards to which they are exposed in 
performing a task and of measures to minimize the 
danger to themselves or other persons.
Electrical shock hazards from the telecommunication 
network and AC mains are possible with this 
equipment. To minimize risk to service personnel and 
users, the ICS must be connected to an outlet with a 
third-wire ground. In addition, all unused slots must 
have filler faceplates installed and the system cover 
must be locked in place at the completion of any 
servicing.
Service personnel must be alert to the possibility of 
high leakage currents becoming available on metal 
system surfaces during power line fault events near 
network lines. Risk points on the ICS are the Feature 
Cartridge, heatsink and power cord earth ground 
pin. These leakage currents normally safely flow to 
Protective Earth ground via the power cord. 
Therefore, it is mandatory that connection to an 
earthed outlet is performed first and removed last 
when cabling to the unit. Specifically, operations 
requiring the unit to be powered down must have the 
network connections (central office lines) removed 
first.
When upgrading, Call Log information will be lost.
When the system restarts, Call Log information is not 
saved. Be sure to notify users if a system restart is 
planned so any log information can be written down 
first. 
						

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Compact ICS 6.0 Installer GuideP0992669 03
Upgrading a restricted Feature Cartridge
You can upgrade your restricted feature cartridge by entering a series of 
Software Keys you obtain from Nortel Networks. This will add an 
additional eight ports for Norstar telephones. Refer Software Keys on page 
242 for more information.
Upgrading from 16 telephones to 24 telephones
The third slot in the ICS is used for an 8-port Expansion Cartridge, with or 
without clocking. Installing a Clocking Cartridge (no expansion) does not 
add additional Norstar telephone ports. 
You cannot add the Expansion Cartridge to a system using a restricted 
feature cartridge that has not been upgraded.
1. Verify your system programming and update the Programming 
Record.
2. Disconnect all central office and station line connections from the ICS.
3. Remove power from your system.
4. Insert the Expansion Cartridge according to the Installation chapter. 
     
5. Power up the system.
6. Connect the central office and station line connectors.
7. Replace the cover.  
Risk of fire and electrical shock.
For continued protection against risk of fire and electrical 
shock, ensure all unpopulated cartridge slots are covered by 
filler faceplates prior to powering up. Immediately after 
powering up, connect the central office and station line 
connectors and replace the cover.
Removing an Expansion Cartridge cold starts the 
system.
If you remove the Expansion Cartridge or Expansion 
Cartridge with Clocking from the Compact ICS, you 
will lose all the system programming. 
						

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P0992669 03Compact ICS 6.0 Installer Guide
Upgrading to Compact ICS 6.0
When you upgrade from Compact ICS 4.0 or 4.2 to 6.0:
Lines 001 to 025 are renumbered to 001 to 030, and lines numbered 
025 to 048 are renumbered to 031 to 060. Any peripheral devices that 
use these lines must be reprogrammed. Consequently, target lines have 
also been renumbered to 61-86.
The I-RAD password, found under Passwords in programming, resets 
to the default value. 
1. Verify your system programming, and update the Programming 
Record.
2. Disconnect all central office and station line connections from the ICS.
3. Remove power from your system.
4. Remove the Compact ICS 4.0 or 4.2 Feature Cartridge.
5. Insert the Compact ICS 6.0 Feature Cartridge according to the 
Installation chapter.
    
6. Power up the system.
7. Connect the central office and station line connectors.
8. Replace the cover.
When you upgrade from Compact ICS 1.0 to 4.2:
Note: You cannot upgrade directly from pre-4.0 software to 6.0 software. 
You must do an interim upgrade to 4.X software.
Lines 005-008 are renumbered as 025-028. Any peripheral devices 
that use these lines must be reprogrammed. These include v oice mail 
or call accounting software, which use these lines. 
Risk of fire and electrical shock.
For continued protection against risk of fire and electrical 
shock, ensure all unpopulated cartridge slots are covered by 
filler faceplates prior to powering up. Immediately after 
powering up, connect the central office and station line 
connectors and replace the cover. 
						

							64 / Upgrading your system
Compact ICS 6.0 Installer GuideP0992669 03
The I-RAD password, found under Passwords in programming, resets 
to the default value. 
If your programming uses a dialing string between 73-89 (for example, 
as destination codes), the programming is overwritten to create the 
DNs for ISDN terminal equipment.
You can upgrade directly from Compact ICS 2.0 to 4.2. 
1. Verify your system programming, and update the Programming 
Record.
2. Disconnect all central office and station line connections from the ICS.
3. Remove power from your system.
4. Remove the Compact ICS 1.0 or 2.0 Feature Cartridge.
5. Insert the Compact ICS 4.X Feature Cartridge according to the 
Installation chapter.
    
6. Power up the system.
7. Connect the central office and station line connectors.
8. Replace the cover.
Change DN length from two to three digits before 
upgrading.
The Hunt groups feature requires at least  three-digit 
DNs. If you expect to use Hunt groups, change the 
DN length to 3 before you carry out your other system 
programming. For more information see Hunt groups 
on page 194.
Risk of fire and electrical shock.
For continued protection against risk of fire and electrical 
shock, ensure all unpopulated cartridge slots are covered by 
filler faceplates prior to powering up. Immediately after 
powering up, connect the central office and station line 
connectors and replace the cover. 
						

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P0992669 03Compact ICS 6.0 Installer Guide
Note: If you want to upgrade from a configuration that does not support 
programmable prompts for the Auto Attendant, to one that does have 
programmable prompts, you will have to obtain the Compact ICS 6.0 
standard software, I-RAD enabled, Auto Attendant with programmable 
prompts configuration.
Upgrading Expansion Cartridge for BRI Card 
installation
The ICS must be equipped with an Expansion Cartridge with Clocking or 
a Clocking Cartridge to support BRI Cards.
The Expansion Cartridge with Clocking adds eight Norstar telephone ports 
in addition to clocking.
1. Disconnect all central office and station line connections from the ICS.
2. Remove power from your system.
3. Remove the Expansion Cartridge (without clocking).
4. Insert the Expansion Cartridge (with clocking) according to the 
Installation chapter.     
5. Power up the system.
6. Connect the central office and station line connectors.
7. Replace the cover.
Risk of fire and electrical shock.
For continued protection against risk of fire and electrical 
shock, ensure all unpopulated cartridge slots are covered by 
filler faceplates prior to powering up. Immediately after 
powering up, connect the central office and station line 
connectors and replace the cover. 
						

							66 / Upgrading your system
Compact ICS 6.0 Installer GuideP0992669 03 
						

							P0992669 03Compact ICS 6.0 Installer Guide
Installation
Only qualified persons should service the system.
The installation and service of this unit is to be 
performed only by service personnel having 
appropriate training and experience necessary to be 
aware of hazards to which they are exposed in 
performing a task and of measures to minimize the 
danger to themselves or other persons.
Electrical shock hazards from the telecommunication 
network and AC mains are possible with this 
equipment. To minimize risk to service personnel and 
users, the ICS must be connected to an outlet with a 
third-wire ground. In addition, all unused slots must 
have filler faceplates installed and the system cover 
must be locked in place at the completion of any 
servicing.
Service personnel must be alert to the possibility of 
high leakage currents becoming available on metal 
system surfaces during power line fault events near 
network lines. Risk points on the ICS are the Feature 
Cartridge, heatsink and power cord earth ground 
pin. These leakage currents normally safely flow to 
Protective Earth ground via the power cord. 
Therefore, it is mandatory that connection to an 
Therefore, it is mandatory that connection to an Therefore, it is mandatory that connection to an  Therefore, it is mandatory that connection to an 
earthed outlet is performed first and removed last 
earthed outlet is performed first and removed last earthed outlet is performed first and removed last  earthed outlet is performed first and removed last 
when cabling to the unit. Specifically, operations 
when cabling to the unit. Specifically, operations when cabling to the unit. Specifically, operations  when cabling to the unit. Specifically, operations 
requiring the unit to be powered down must have the 
requiring the unit to be powered down must have the requiring the unit to be powered down must have the  requiring the unit to be powered down must have the 
network connections (central office lines) removed 
network connections (central office lines) removed network connections (central office lines) removed  network connections (central office lines) removed 
first.
first.first. first. 
						

							68 / Installation
Compact ICS 6.0 Installer GuideP0992669 03
Installation checklist
åtest all ISDN network connections, if any
åmount the Integrated Communications System (ICS) 
åinstall the Feature Cartridge
åinstall the Trunk Cartridge and BRI Cards (as required)
åinstall the appropriate expansion or clocking cartridge
Note: You must use the Expansion Cartridge with Clocking or Clocking 
Cartridge to support BRI Cards)
åcomplete the wiring, but do not connect the central office and station 
line connectors
åinstall filler faceplates (slot covers)
åinstall the emergency telephone(s), if required
åinstall the Norstar telephones
åinstall ISDN terminal equipment (TE)
åinstall the other optional equipment
åinstall the analog telephone(s)
åpower up the system
åconnect the central office and station line connectors
åinstall the cover 
						

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P0992669 03Compact ICS 6.0 Installer Guide
 
Avoid electrical shock.
To avoid electrical shock hazard to personnel, or 
equipment damage, observe the following precautions 
when installing telephone equipment:
Always disconnect telecommunication network 
connections before disconnecting the AC power plug.
Never connect the central office and station line connectors 
until you have connected the power plug.
Never install telephone wiring during a lightning storm.
Never install telephone jacks in wet locations unless the 
jack is specifically designed for wet locations.
Never touch non-insulated telephone wires or terminals 
unless the telephone line has been disconnected at the 
network interface.
Use caution when modifying or installing telephone lines.
Do not fasten power supply cords.
To comply with UL1459, do not fasten the ICS 
power supply cord to any building surface, including 
the backboard. 
						

							70 / Testing the ISDN network connection
Compact ICS 6.0 Installer GuideP0992669 03
Testing the ISDN network connection
Before you install a Norstar system which uses BRI Cards, you should test 
your connection to the ISDN network. 
If you are installing a system which connects to the network using BRI-ST 
Cards, the network connection must be equipped with an NT1. See the 
ISDN chapter and the wiring information in this chapter for more 
information about installing an NT1. 
To test the ISDN connection:
1. Connect ISDN terminal equipment (TE) that conforms to Bellcore 
standards to your central office ISDN jack or NT1. U interface TE can 
connect directly to the central office jack; S interface TE connect to the 
central office through an NT1. 
2. Program the TE with the appropriate switch type, service profile 
identifier (SPID), and Network directory number (DN) using the 
instructions that come with the TE. 
3. Check for dial tone, then place a call and verify the quality and clarity 
of the connection. If there is a problem, contact your service provider. 
4. Repeat steps one through three for each network connection.