Nortel Compact Ics 6.0 Installer Guide

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Special characters on the display
When a heading ends with a triangle (ˆ), you can press ≠ to view 
the subheadings for that item. 
When a heading ends with an ellipsis (
…), you can press ≠ to see 
further information about that heading.
The indicators (
º ) on the programming telephone shows which buttons 
can be used at that programming step. The functions on these buttons allow 
you to move through the headings and subheadings of Norstar 
programming.
The Norstar Programming Record
Use the Compact ICS 6.0 Programming Record to plan your programming 
strategy. If you enter all your settings on the tables provided, you create a 
quick reference guide to your system.
Pages from the record may be photocopied, as necessary, for programming 
many telephones or lines.
Exiting programming
Norstar stores your changes automatically as soon as you alter any settings. 
If you changed something in error, you must re-enter the correct data.
In extreme situations, you may have to restart the system and reload with 
your backup material.
To exit the configuration interface, press 
¨. The display briefly shows 
End of session, then returns to the Date and Time display.
Viewing your programming updates
If any changes you have made to programming have not taken effect yet, 
you will see an 
UPDATE display button when you leave programming. The 
display will show you how many telephones have not been updated yet 
because the system is busy with other programming or the telephone is in 
use. 
						

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Press DNs to see the specific extensions where programming changes have 
not been updated. Items will disappear from the list as they are updated, 
and 
UPDATE will disappear once all changes are complete.
Entering numbers
A line number must always be entered as a three-digit number. Line 
numbers from 1 to 8 must be entered with leading zeroes (for example, line 
003). 
Internal telephone numbers, also referred to as directory numbers (DNs), 
can be two to seven digits long. The default DN length is two digits. The 
DN length can be changed in programming.
Copying telephone programming
Copying is done by using COPY under Terminals&Sets. You can copy 
programming from one telephone to another telephone, a range of 
telephones or all telephones. 
1. At
 Terminals&Sets ˆ, press ≠ and enter the internal 
number of the telephone from which you wish to copy programming.
Select what programming will be copied:

SYSTEM – the system administration programming (system data) of a 
set
OR

SYSTEM+USER – the system administration programming PLUS the 
programming for a particular set (user data)
See the tables starting on page 124 to see which settings will and will not 
be copied with system and user data.
2. Press
  ‘, then CHANGE to select the telephone or telephones 
which will be programmed with the copied data
: SINGLE, RANGE, ALL.
You can copy programming to telephones which are not yet hooked up to 
the system (unequipped).  
						

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3. Press ‘, then CHANGE to select which telephones will be 
programmed: 
Only equipped DNs, All set DNs. This is not 
necessary when copying to a single telephone.
4. Press
 ‘ and enter the internal number of the telephone that 
will be programmed or the internal numbers of the first and last 
telephone in a range. 
5. Press 
OK to proceed with the copy. This step is not necessary when you 
are copying to a single telephone.
You can also use 
COPY to duplicate the settings found in the individual 
subheadings. The button is available in Line access, Capabilities, User 
preferences, Restrictions and Telco features and will copy only the settings 
included in the subheading. If you press 
COPY in one of these subheadings, 
you will not be asked to decide if user data will be copied. Otherwise, the 
procedure is the same.
Tip - To copy to a group of telephones which are not 
part of a range, follow the steps for making a single copy 
and keep entering new numbers at the 
Copy to: display.
Depending on the activities going on in the system, a 
copy may not take effect for a while. The brief display 
you see once you have finished a copying session does 
not indicate the process is complete.
You can leave the programming session even if the 
copy has not been completed. If you exit programming, 
copying will continue uninterrupted until it is complete.
Event codes capture both the start and completion of 
the copying process. See the section on Event Codes in 
this guide for more information.
Some programming settings allow you to choose a 
delay according to the number of rings. The ring counts 
used are based on a North American standard of six 
seconds per ring cycle. The actual delay time may be 
different for a device other than a Norstar telephone. 
						

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System Data which will be copied:System data which will NOT be 
copied:
Line access
• Line assignment
 Answer DNs (unless Answer 
button DN is same as set being 
copied to)
 Line pool access
 Prime line designation
 Number of intercom keys
 Outgoing line identification number
Restrictions
 Set restrictions
Set lock
 Allow Last Number Redial
 Allow Saved Number Redial
 Allow Link
 Line/set restrictions
Capabilities
 Allow redirect
 Call Forward No Answer (DN + 
delay + setting)
 Call Forward Busy (DN + setting)
 Priority calling
 Paging
Redirect ring
 Auxiliary ringer
 DND on busy
Hotline
 Handsfree answerback
 Handsfree setting
 Direct-dial (which set is reached by 
the D-Dial digit)
 Pickup group
 Paging zone 
 ATA settings (except Use ringback 
setting)
Telco Features
 1stDisplay
Caller ID set 
(Auto call info)
Line access
Private line appearances
Capabilities
Set name
Use ringback setting under 
ATA settings (for I-ATA only)
Telco features 
Log password
Log space
CAP assignment
Direct-dial set designation (which 
set is the D-Dial set)
ExtraDial set designation
Service mode ringing set 
designation 
Prime set designation for a line
Hunt group appearance 
						

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Ring volume, User speed dial and CAP module memory button 
programming are not copied with User data.
User data which will be copied:User data which will be copied if 
destination set type is the same 
as the source set type:
Language choice
Ring type
Calls log options 
(Auto logging)
Display contrast
Dialing options (automatic, pre-dial, 
standard)
External autodial button 
assignments
Internal autodial button 
assignments
Programmable button assignments 
						

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Profiles and Dialpads
Use Profile programming to determine which types of trunks are 
supported, and which are supported on and off core.
Use Dialpad programming to define how your system will handle the 
letters Q and Z from the dialpad.
Profile programming
If your system is outside of North America, you may require a slightly 
different operating profile for your system. You must choose these 
parameters before you perform your system startup programming.
If your system is in North America or you know that you want to run that 
profile, you do not need to run this program.
Profile parameters
Each market profile setting supports a different selection of trunk cards. In 
your situation you may require NI (primarily North America and some 
parts of South America) or ETSI (Europe, Asia, and some parts of South 
America) ISDN. Analog to digital expansion and compression rates can be 
either a-law or mu-law, as well. The tables in the following sections show 
which trunks are supported, and where.
Note:If you are unsure of the ISDN protocol or companding law active in 
your area, consult with your ISDN service provider for details.
You must do this procedure BEFORE you run 
Startup, within the first 15 minutes after you plug 
in your KSU.
If you run this program after Startup, you will lose 
your settings. 
						

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Profile 1
This profile is the default profile. It supports cards and protocols for 
Canada and the United States. This profile has language support for 
English, Canadian French, and Spanish. The mu-law companding law is 
used in this profile.
Profile 2
This profile is for international systems that use ETSI ISDN lines with 
aLaw. The languages supported include: English, French, Spanish, and 
Turkish.
Profile 3
This profile provides language support in NA English, CDN French, US 
Spanish, and Turkey. This profile is for countries who use ETSI ISDN with 
mu-law (i.e. some Asian locations).
Cards supported on-core Cards supported off-core
AnalogAnalog
DTIE&M
4-port BRI-ST4-port BRI-ST
2-port BRI-ST2-port BRI-ST
PRI (E1)
Supported Not supported
ETSI MCDN (SL-1) and EURO 
protocolsDID
aLaw companding lawUTAM
Loops are provisioned
T7000 telephone
Cards supported on-core Cards supported off-core
AnalogAnalog
T1E&M
4-port BRI-STDID 
						

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Profile 4
This profile provides language support in English, French, and Spanish. 
This profile is for countries who use NI ISDN protocol with mu-law (i.e. 
some areas in the Caribbean).
2-port BRI-ST4-port BRI-ST
2-port BRI-ST
Supported Not supported
ETSI ISDN protocolPRI
muLaw companding lawUTAM
Loops are provisioned
T7000 telephone
Cards supported on-core Cards supported off-core
AnalogAnalog
T1E&M
PRIDID
4-port BRI-ST4-port BRI-ST
2-port U2-port U
4-port U4-port U
Supported Not supported
NI ISD protocolUTAM
muLaw companding lawLoops are not provisioned
PRI, including MCDN
T7000 telephone 
						

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Changing the profile
If your system is in North America or you know that you want to run the 
North American profile, you do not need to run this program.
If you need to change the profile, follow these steps:
1. Enter the Profile access code from a programming set by pressing
 
²¥¥¸å¯ìéñä
(**7763453).
2. Enter the password, when prompted.
‚¯öìéí (266344)
3.
Region:PROF1 displays. Press the key below Change to scroll to 
another profile number.
4. Click the display key for 
OK when you reach the profile you want to 
choose.
5. Press 
¨ to exit.
Dialpad programming
Use this program to determine how the system will recognize the 
characters Q and Z from a set dialpad. The two types of configurations are 
called CCITT and non-CCITT.
The default is non-CCITT, where Q and Z are accessed through the 
â
dialpad button. 
CCITT systems access these characters through the 
à (Q) and á (Z) 
dialpad keys.
To change the setting, follow these steps:
1. Enter the Dialpad access code from a programming set by pressing
 

(**3425723).
2. Enter the password, when prompted. 
‚¯öìéí (266344)
3. Q,Z:0 displays. To change it, press the key below 
Change.
4. Press 
¨ to exit. 
						

							130 / Startup programming
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Startup programming
After the hardware has been installed and powered up, use Startup to 
initialize the system and select the Startup template.
Performing Startup
1. Enter the Startup access code from a two-line display telephone 
dialpad by pressing
  which is the 
same as
 ²¥¥à¡Ûà¡¡à.
To be accepted, the Startup code must be entered no later than 15 
minutes after the Norstar system has been powered up and the 
telephone displays the time and date. If 15 minutes have elapsed since 
you powered up the system, turn system power off and on to prepare 
for the Startup process.)
2. Enter the Installer password. The default is 
‚¯öìéí which 
is the same as
 ÛßßÜÝÝ.
Startup erases programming.
Startup erases any existing programmed data, and 
resets the system to factory defaults.
Tip - The Installer password shown is the default 
normally used for Startup. For a system which has 
already been programmed, the Installer password might 
have been changed in programming and recorded in the 
Programming Record.