Nortel Compact Ics 6.0 Installer Guide

							Module status / 301
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Checking the state of a module
Start from the module inventory display, which shows the number of Trunk 
Cartridges connected to the module you chose (for example,
 
KSU: 2 cards
).
1. Press 
STATE. The state of the module is shown on the display. Some 
examples of this display are shown on the following page.
2. Press 
OK to return to the module inventory display.
How the module or cartridge state is shown on the display
ExampleState of module or cartridge
3setsbusy
DISABLE OKThere are three devices in use that are 
connected to the module or cartridge.
2portsbusy
DISABLE OKThere are two ports in use that are connected 
to the module or cartridge.
4linesbusy
DISABLE OKThere are four lines in use that are connected 
to the module or cartridge.
Disabling...
 OKThe module or cartridge is being disabled.
Enabling...
OKThe module or cartridge is being enabled.
Unequipped
DISABLE OKThere is no cartridge connected to that port.
Disabled by user
ENABLE OKThe module or cartridge has been disabled 
from a Maintenance session.
Disabled by sys.
ENABLE OKThe module or cartridge has been disabled 
by the system because it is faulty or because 
there is a test running.
Updating state...The system is verifying the state of the 
module or cartridge. 
						

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Checking the state of a cartridge
Start from the display that shows the number of lines connected to the 
Trunk Cartridge you chose (for example, 
Card 1: 4 lines).
1. Press 
STATE. The display shows the state of the cartridge. Some 
examples of this display are shown in the previous table.
2. Press 
‘ or “ to check the other Trunk Cartridges.
3. If required, you can disable or enable the cartridge. (See the 
procedures in the following two sections.)
4. Press 
OK to return to the display showing how many lines are 
connected to the Trunk Cartridge.
Disabling a module or its cartridges 
From the display showing the state of the module or cartridge:
1. Press 
DISABLE. The display shows Disable at once?
2. Press YES. The system disables the module or cartridge in one minute 
(or immediately, if the status is idle). Press 
NO to leave this display 
without disabling the device
Enabling a module or its cartridges
From the display showing the state of the module or cartridge:
Press 
ENABLE. The display briefly shows Enabling.... The module or 
cartridge is immediately enabled. The display then shows the state of the 
module or cartridge.
Use Page feature prior to disabling.
Use the Page feature to inform people that you 
are about to disable a module.  Mention that they 
may experience delays in the performance of 
their devices. 
						

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Returning to the beginning
From any display showing the state of the module or cartridge:
1. Press 
OK.
2. Press 
– until the display shows Module status. 
						

							304 / System test log
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System test log
The System test log shows you a list of diagnostic test results, audits, event 
messages, and alarm codes. By using this feature you can:
check the items in the log
check the current alarm (if there is one)
check when each item in the log occurred
check the number of consecutive occurrences of an event or an alarm
erase the log
The System test log holds a maximum of 20 items. You should check and 
record these items at regular intervals. Erase the log after dealing with all 
the items.
Checking the items in the log
Start with the display reading Module status:
1. Press 
‘. The display shows Sys test log.
2. Press 
≠. The display shows Items in log:. (If there is no log 
entry, the display shows 
Items in log:0 and returns to 
Sys test log
.)
3. Press
 ‘ or “. The display shows a log item.
4. Write down the item on the System test log record on page 327.
5. If the log item is an event message or an alarm code, refer to the Event 
messages section or the Alarm codes section  in this chapter.
6. Repeat steps 3, 4, and 5 until you have recorded all the items.
Checking the current alarm 
If you want to check the highest severity alarm quickly before viewing all 
the log items, start with the display reading
 Items in log:.
1. Press 
ALARM. The display shows an alarm code.
If there is no current alarm, 
ALARM does not appear on the display.
2. Press 
OK to return to the display Items in log:. 
						

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All alarms are recorded as items in the System test log.
Checking when each item in the log occurred
Start with any display showing a log item:
1. Press 
TIME. The display briefly shows the date and time.
2. Write the date and time on the System test log record.
Checking the number of consecutive repetitions of an 
event or alarm 
If REPEAT appears under a display showing a log item:
Press 
REPEAT. The display shows the number of consecutive times the 
event or alarm occurred.
Erasing the log
Start with the display reading Items in log:.
1. Press 
ERASE. The display shows Erase log?
2. Press YES.
If no new items have been added since the list was entered, the log is 
erased and the display shows
 Log erased.
OR
If new items have been added since the list was entered, the display 
briefly shows 
Cancld-newitems and returns to the display 
Items in log:.
3. Press 
– to return to Sys test log. 
						

							306 / System administration log
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System administration log
The System administration log keeps a record of administrative events such 
as system initialization, configuration sessions in which a change was 
made, invalid password attempts, and password changes. By using this 
feature you can:
check the items in the log
erase the log
check when each item in the log occurred
The System administration log holds a maximum of ten items. Erase the 
log after dealing with all the items.
Checking the items in the log
Start with the display reading Sys test log.
1. Press 
‘. The display shows Sys admin log.
2. Press 
≠. The display shows Items in log:. (If there is no log 
entry, the display shows 
Items in log:0.)
3. Press
 ‘ or “. The display shows a log item.
4. Write down the item on the System administration log record on page 
328.
5. Repeat steps 3 and 4 until you have recorded all the items.
Checking the current alarm 
Start with the display reading Items in log:.
1. Press 
ALARM. The display shows an alarm code. 
If there is no current alarm, 
ALARM does not appear on the display.
2. Press 
OK to return to the display showing Items in log:  
						

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Checking when each item in the log occurred
Start with any display showing a log item:
1. Press 
TIME. The display briefly shows the date and time.
2. Write the date and time on the System administration log record.
Erasing the log
Start with the display reading Items in log:.
1. Press 
ERASE. The display shows Erase log?
2. Press YES. If no new items have been added since the list was entered, 
the display shows 
Log erased.
OR
If new items have been added since the list was entered, the display 
briefly shows 
Cancld-new items and returns to the display Items in 
log:
.
3. Press 
– to return to Sys admin log. 
						

							308 / Provisioning
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Provisioning
Provisioning applies only to BRI loops and lines. It allows you to place 
loops and lines in or out of service, either before or after the BRI Cards 
have been installed in the ICS.
When you provision a loop, ISDN terminals on the loop can be used to 
make outgoing calls or receive incoming calls (S or U-LT loop), or lines 
are available for use by the devices attached to the system (T, S, or U-NT 
loop). When you are configuring a T, S, or NT loop, you must  also 
provision each line on the loop to place the lines in service.
Cd1-KSU
The card type of an installed card appears with the setting. If no card has 
been installed, you can change the card type under 
Hardware. 
Press 
≠ to display the loops found on the card.
Press 
ADD to provision the loop, or press REMOVE to take the loop out 
of service.
If lines on the loop are busy, the display will ask if you still want to 
remove the loop from service. Press 
YES to go ahead. Both lines on the 
loop are de-provisioned.
L001
If the loop is configured as a T, S, or U-NT loop, press ≠ and 
‘ to display the individual lines. There are no lines associated 
with an S or U-LT loop.
Press 
ADD to provision the line, or press REMOVE to take the line out of 
service.
If line is busy, the display will ask if you still want to remove it from 
service. Press 
YES to go ahead. 
						

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Alarm codes
The Norstar ICS generates alarm codes after system disconnections or after 
certain anomalies in system operation. All alarm codes appear at the Alarm 
telephone and in the System test log of a Maintenance session. For a 
complete description of alarm and event codes, you may order an Alarm 
and Event Code Manual from your service provider. The following figure 
shows an alarm code appearing on a Norstar Alarm telephone display.
If you see an alarm code
1. Write the alarm code in the System test log record on page 327.
2. Determine the cause of the alarm from the following table.
3. Follow Alarm troubleshooting procedures in this chapter.
4. Press 
TIME to see when the alarm occurred.
Tip - The Alarm telephone is assigned in Featr settings 
of System programming.
Alarms have a higher severity than events. Attend to 
alarm codes before event messages.
Alarm codes can be automatically transmitted to a 
remote location in addition to appearing on the Alarm 
telephone. See Alarm reporting in the Programming 
chapter for more information.
  
Display message
Display button labels
Display buttons
Alarm 52-0-3
Time Clear 
						

							310 / Alarm codes
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5. Press CLEAR to clear the alarm.
An alarm code may not be displayed until two minutes after it has been 
triggered. If the ICS is without power when the alarm is triggered, the 
alarm code is not displayed until two minutes after the power is restored to 
the ICS. For a complete list of Norstar alarms, consult the Norstar Alarm 
& Event Code Manual.
Displays
Example 
displayMeaningPossible causes
Alarm: 10All ICS devices 
disconnected.The last device on Norstar bus 
1 (port numbers 101-124) has 
been removed.
A 25-pair cable was 
disconnected from the ICS.
There is an internal ICS fault.
Alarm: 
37 ABBCDDAn error has occurred in 
the download of a protocol 
to a BRI Card.
A: the maintenance index 
of the BRI
BB: a code describing the 
nature of the error
C: the current download 
state
DD (appears when the 
error is limited to one 
protocol): the two-
character product 
identifier of the protocolThe BRI Card is not properly 
installed.
Alarm: 
52 X YA Trunk Cartridge has 
been disconnected.The Trunk Cartridge is not 
properly installed.
Alarm: 
61 X YIncompatible Trunk 
CartridgeTrunk Cartridge Y on port X 
cannot operate with the Trunk 
type assigned to it in 
configuration.
Alarm: 
62 X YUnsupported auto-answer 
setting (Loop Start TCs)Trunk Cartridge X on port Y 
does not support the 
auto-answer setting.