Nortel Compact Ics 6.0 Installer Guide
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Norstar and Meridian are trademarks of Nortel Networks © Copyright Nortel Networks 2002 Compact ICS 6.0 Installer Guide 1-800-4 NORTEL www.nortel.com/norstar P0992669 03 Printed in Canada
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P0992669 03Compact ICS 6.0 Installer Guide RTable of Contents Regulations 13 Installation Safety warning 13 North American Regulations (Canada and United States) 14 International regulatory 18 What’s new with Norstar 19 New features for version 6.0 19 Functionality changes for version 6.0 20 Welcome to ISDN 21 Comparing ISDN to Analog 21 BRI ISDN service 22 ISDN layers 23 ISDN Bearer capability 23 Services and features for ISDN BRI 24 ISDN hardware 26 Clock Source for ISDN Cards 29 Other ISDN BRI...
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iv / Compact ICS 6.0 Installer GuideP0992669 03 Transparent dialing plan 49 Data Solutions 53 Examples of ISDN Scenarios 53 ISDN applications 53 Video conferencing and video telephony 53 Desktop conferencing 53 File transfer 53 Telecommuting 54 Group 4 fax 54 Remote LAN access 54 Leased line backup 54 LAN to LAN bridging 54 Internet and database access 54 Planning the installation 55 Planning checklist 55 Equipment and supplies 55 Optional equipment 56 Equipment for installing the ICS 56 Location...
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/ v P0992669 03Compact ICS 6.0 Installer Guide Installing the Expansion Cartridge 81 Connecting the wiring 83 Connecting the wiring to the distribution panel 84 Wiring charts 84 BRI Wiring charts 92 Installing Norstar telephones 98 Installing the emergency telephone 98 Installing the device that uses the I-ATA 99 Installing Business Series Terminals 100 Installing Norstar telephones 102 Installing ISDN terminal equipment 105 S or T wiring for terminal equipment 105 S or T extension wiring...
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vi / Compact ICS 6.0 Installer GuideP0992669 03 Line access 136 Line assignment 137 Line pool access 138 Prime line 139 Intercom keys 140 Answer DNs 140 OLI # 141 Capabilities 142 ATA settings 144 Name 145 User prefernces 145 Restrictions 146 Telco features 151 Caller ID set 152 Lines 155 Trunk/Line data 155 Copying Trunk and Line data 156 Trunk type 156 Line type 157 Dial mode 158 Prime set 158 Auto privacy 159 Trunk mode 159 Ans mode 160 Ans with DISA 160 Aux. ringer 160 Full AutoHold 161 LossPkg 162...
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/ vii P0992669 03Compact ICS 6.0 Installer Guide Setting up a route for long distance calling 178 Adding a long distance carrier access code 180 Programming for least cost routing 181 Night sched 182 Using dialing restrictions with routing 183 Common settings 184 Sys speed dial 187 Passwords 188 COS pswds 188 Call log pswds 190 Programming pswds 190 Installer 190 SysCoord+ 190 SysCoord 191 Basic 191 IRAD pswd 191 Hospitality password 192 Time&Date 193 System prgming 194 Hunt groups 194 Change DNs 200...
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viii / Compact ICS 6.0 Installer GuideP0992669 03 Alarm reporting 229 Release Reasons 232 Hospitality Services 232 ETSI: Network features (profile 2) 235 Malicious call identification (MCID) 235 Network Call Diversion 236 Selective Line Redirection 238 Telco features 240 VMsg centr tel#s 240 Outgoing Name and Number Blocking 240 Software Keys 242 SysID 242 Password Keys 242 Hardware 243 Cd1-KSU 244 Discon timer 245 Loops 245 Loop 245 Type 246 Lines 246 No SPIDs assignd 246 # of B-channls 247 Network DNs...
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/ ix P0992669 03Compact ICS 6.0 Installer Guide Testing 255 Troubleshooting 257 Getting ready 258 Types of problems 258 General troubleshooting procedure 259 Problems with telephones 260 Norstar telephone has faulty buttons, display, handset or other hardware problems 260 Norstar telephone display unreadable 260 Norstar telephone dead 261 Emergency telephone dead 262 Problems with lines 263 Calls cannot be made (but can be received) 263 Dial tone absent on external lines 264 Hung lines at a telephone...
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x / Compact ICS 6.0 Installer GuideP0992669 03 Caller hears one ring and then a fast busy signal when placing a call on a BRI line 276 Problems with the NT1 277 ICS down 278 Problems for network or remote users 280 Remote feature code gets no response 280 Dialed number gets ringback and the wrong person 280 Dialed number gets stuttered dial tone instead of ringback 281 Dialed number gets dial tone instead of ringback 281 Dialed number gets busy tone 282 Dialed number does not get through 282 Dialed...