Nortel Compact Ics 6.0 Installer Guide

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Changing the default template
After entering the Startup access code and Installer password the display 
shows
 Reset memory?.
1. Press 
YES to select a default template. The display shows the current 
template.
2. Press 
CHANGE to choose one of three templates (Square, PBX, or 
Hybrid). With the display showing the current template.
3. Press 
‘. The display shows the current start DN.
4. Press 
CHANGE.
5. Enter the new directory number you want as the starting DN and press 
OK. The display shows the new range of DN numbers.
6. Press 
‘ to store the programming. The display shows 
Applyng template
. The indicators begin to flash after a few 
moments, then the display returns to the date and time.
Changing the starting DN number
You can change the starting number for your internal numbers, also known 
as directory numbers (DNs). This is helpful when your system is part of a 
network and you want to use a uniform series of internal numbers for all 
telephones in your network.      
Changing template resets system 
programming.
If you change your system template, your system 
programming will be reset.
DN numbering cannot conflict with direct-dial 
digit, park prefix or line pool and destination 
codes.
If the new DNs clash with the direct-dial digit, 
park prefix, or line pool or destination codes, 
those numbers are overridden and set to None. 
						

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Programming may be lost after three or more 
days without power.
All programming is retained for three days if the 
power fails or if the Norstar system is powered off. 
After three days without power, it may be 
necessary to perform Startup.
Tip - The length of the new DN (internal number) can 
be from two to seven digits.
Note: Systems that want to use Hunt Groups or 
Hospitality Services must have a minimum of three-digit 
DNs.
The length of the internal number that you enter sets the 
length for all internal numbers and target line received 
numbers in the system.
A DN length change, if required, should be the first 
programming change on a newly-installed Norstar 
system after you select a template. 
If you reduce the length of the DN under 
System prgrming, the starting DN number is reset to the 
default value. For example, if you reset the DN length to 
2 from a longer length, the start DN becomes 21.
If you increase the length of directory numbers under 
System prgrming, each increase in length places the 
digit 2 in front of any existing DN. For example, if DN 32 
was increased to a length of 5, the new DN would be 
22232.
Do not disable or enable ports in Maintenance during the 
first two minutes after Startup programming. 
						

							Programming / 133
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Programming
After performing Startup, use programming to change default settings as 
required. Default settings for the Square template are shown in bold.
Headings and subheadings in programming help you to keep track of where 
you are.
 Programming has the following main headings:
Terminals&Setsallows you to assign settings to each telephone.
Linesallows you to assign settings to each trunk, external 
and target line.
Servicesallows you to create services such as night ringing, 
routing and restrictions for making external calls.
Sys speed dialallows you to create speed dial codes that can be used 
by any telephone in the system.
Passwordsallows you to view and change passwords for 
programming and features.
Time&Dateallows you to set the time and date on the system clock.
System prgmingallows you to change system-wide settings, Auto 
Attendant and custom call routing programming.
Telco featuresallows you to assign settings for external voice 
message services.
Software keysallows you to upgrade a restricted feature cartridge or 
activate the remote administration feature using key 
codes supplied by Nortel.
Hardwareallows you to configure Trunk Cartridges and BRI 
Cards.
Maintenanceallows you to see diagnostic information about the 
system and provision BRI Cards.
Usage Metricsallows you to see statistical information on Hunt groups 
						

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Entering programming for installers
1. Press ²¥¥‚¯öìéí which is the same as 
²¥¥ÛßßÜÝÝ. The display shows Password:.
2. Enter the Installer password. The default password is CONFIG 
(266344). The display shows
 Terminals&Sets ˆ. Three triangular 
indicators 
º appear on the vertical display between the rows of 
buttons.
3. Place the programming overlay over the buttons pointed to by the 
indicators 
º.
Entering programming for system coordinators
The person on staff who is in charge of making changes on the Norstar 
system is called the system coordinator. The everyday programming done 
by system coordinators is described in the Compact ICS 6.0 System 
Coordinator Guide.
Some system coordinators need to be able to program more advanced 
settings and functions in order to carry out the day-to-day requests and 
upkeep of the Norstar system. These coordinators are usually dedicated 
communications specialists who work with large Norstar systems or other 
telephone systems like a PBX or Centrex.
By using a special password, a system coordinator can see and change 
many, but not all, of the programming settings used by an installer. In this 
guide, programming that can only be changed by an installer is marked by 
a special icon. If you are programming using the System Coordinator Plus 
password, you will not see these items when you move through 
programming.
1. Press 
²¥¥‚¯öìéí which is the same as 
²¥¥ÛßßÜÝÝ.
The display shows 
Password:.
2. Enter the System Coordinator Plus password. The default password is 
SCPLUS (727587). The display shows 
Terminals&Sets ˆ. Three 
triangular indicators 
º appear on the vertical display between the 
rows of buttons.
3. Place the programming overlay over the buttons pointed to by the 
indicators 
º. 
						

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Entering programming using other passwords
A set of the most often used headings and subheadings is available by using 
a System Coordinator password (see page 116). This level of access is 
designed for the person who takes care of the day-to-day changes to the 
Norstar system, but who is not interested in more advanced programming. 
The default password is ADMIN (23646).
There is also a Basic password that can be used to perform a few 
programming tasks. By using this password, a system coordinator can 
delegate some responsibilities while keeping more sensitive programming 
secure. See the Compact ICS 6.0 System Coordinator Guide for more 
information.
Programming sequence
The programming information in this guide is presented in the order that is 
useful for everyday changes and upkeep of the system. The following order 
is more suitable for an installation.
Suggested order for programming a new installation: 
Startup 
Hardware
Lines
Terminals&Sets
System prgrming
Services
Sys speed dial
Telco features
Software Keys
Passwords
Time&Date 
						

							136 / Terminals&Sets
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Terminals&Sets
Terminals&Sets allows you to assign settings to each telephone.
Press 
≠ and enter the extension number of the telephone you 
would like to program.
Press 
COPY to duplicate the programming for the telephone and apply it to 
another telephone, a range of telephones or all the telephones on the 
system. For more information about copying set programming, see 
Copying telephone programming on page 122.
Line access
Line access allows you to assign lines to individual telephones. 
When you are finished programming Line access settings for one 
telephone, you can copy those settings to other telephones by using 
COPY 
at the 
Line Access ˆ display. For more information about copying set 
programming, see Copying telephone programming on page 122.
Tip - When you assign line access for BRI loops 
which have only one SPID, make sure that the 
programming for the two lines on a BRI loop is 
identical. For example, if line 001 on BRI loop 201 
appears at a DN, line 002 on the same loop should 
appear at the DN as well. See the ISDN chapter for 
more information about programming BRI lines.
In general, auto-answer loop start trunks and auto-
answer BRI trunks are not assigned to telephones. 
If assigned, they are used for monitoring incoming 
call usage, or for making outgoing calls. 
						

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Line assignment
This setting allows you to assign physical trunks and target lines to each 
telephone. Target lines are assigned and removed in the same manner as 
other lines. Press 
≠ and enter the line number. Press CHANGE to 
change the setting for each line: Appr&Ring, Appr only, Unassigned, or 
Ring only. Broadcast ring group  ability is  possible with multiple target line 
assignment across a group of sets. 
Tip - Press SCAN to view the lines assigned to this 
telephone.
In general, auto-answer loop start trunks and auto-
answer BRI trunks are not assigned to telephones. If 
assigned, they are used for monitoring incoming call 
usage, or for making outgoing calls.
You cannot assign a line that is private to another 
telephone.
Each line assigned to appear at a telephone must appear 
at a button with an indicator on that telephone.
If you set a line to Ring only, incoming calls appear on an 
intercom button.
A central answering position (CAP) with a CAP module 
can provide extra line buttons. The remaining lines 
appear on buttons on the CAP module.
Make sure that lines assigned to M7100/T7100 
telephones are assigned to ring; otherwise, you cannot 
detect incoming calls on the lines. 
						

							138 / Terminals&Sets
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Appearances
This setting only applies for direct  inward dial (DID) digits mapped onto 
target lines.
The Norstar system can handle simultaneous calls to set with multiple 
target line appearances. The number of target line appearances depends on 
the line assignment setting, which include: Appr&Ring, Ring only, Appr 
only.
If Appr&Ring or Appr only is chosen, you can have as many simultaneous 
DID calls as there are target line key appearances. If Ring only is chosen, 
you can have as many simultaneous DID calls as you have intercom keys. 
The Basic Set, ATA, and BRI ISDN S-terminals cannot process more than 
2 simultaneous calls.
There is a suggested limit of four keys per set. You can program more than 
4 keys on an set by programming less than four on other sets. For instance, 
you might program 20 keys on a receptionist set equipped with a CAP. 
The Norstar system will not support a mixture of Appear only and Ring 
only appearances.
1. Enter the line number. The display shows the line number and its 
assignment.
2. Press 
‘until the display shows Appearances:1.
3. Press 
CHANGE and enter the number of target line appearances.
4. Press 
¨ to exit or ‘ to continue programming.
Line pool access
This setting allows a telephone to access one or more of the three line pools 
available (A to C). When you change the setting to yes for a given line pool, 
the telephone being programmed can access any lines in that line pool.
Press 
≠ and ‘ to display the line pool to which you want 
to program access. Press 
CHANGE to select the setting: N(No) and Y (Yes). 
						

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Prime line
This setting assigns a prime line to the telephone. A prime line is the first 
line that is automatically selected when the handset is lifted. 
Press 
CHANGE to select the setting: None, a line number, 
Pool (A to C), and I/C (intercom). Only assigned lines and line pools 
appear.
Tip - An assigned prime line is not associated with the 
assignment of a prime telephone.
An external line must be assigned to the telephone in 
Line assignment before it can be assigned as the prime 
line to the telephone.
A line pool must be assigned to the telephone in line pool 
access before a line pool can be assigned as the prime 
line to the telephone.
By assigning a line pool as a prime line, a telephone can 
be made to search automatically for an idle line in a pool. 
See Line type on page 157 for more information.
If you set Prime line to I/C (intercom), you can still access 
any line pools which you have assigned to the telephone. 
When you enter the line pool access code, the system 
searches for an idle line in that pool. When all the lines in 
the pool are busy, the display will show 
No free lines. 
The system will not search from one pool to another. 
						

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Intercom keys
This setting assigns the number of intercom buttons to a telephone. 
Intercom buttons can provide a telephone with access to internal lines and 
line pools. Press 
CHANGE to select the setting: 0, 1, 2, 3, 4, 5, 6, 7, or 8.
Answer DNs
Calls for other Norstar telephones can appear and be answered at the 
telephone being programmed. The DNs of the other telephones are referred 
to as Answer DNs. You can assign up to eight Answer DNs to the telephone 
being programmed. Press 
≠ and enter the Answer DN. Press 
CHANGE to change the setting for the Answer DN: Appr&Ring, Appr only, 
or Unassigned. 
To assign additional Answer DNs, press 
–, then enter the next 
Answer DN
Tip - Each intercom button assigned during 
programming automatically appears on the telephone. 
The buttons start with the lower right-hand button, or one 
button above if the Handsfree/Mute feature is assigned 
to the telephone.
A telephone needs two intercom buttons to be able to 
establish a conference call with two other Norstar 
telephones.
Only one intercom button may be required if the button 
will only be used to access line pools and to make and 
receive internal calls.
If a telephone has several lines assigned only to ring and 
not to appear, the arrangement will work better if there 
are two intercom buttons.
The M7100 and T7100 telephone default assignment of 
two intercom buttons can be changed to up to eight 
buttons. These buttons do not appear on the telephone. 
A target line cannot be a prime line for a telephone 
because it is incoming-only.