Nortel Compact Ics 6.0 Installer Guide
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P0992669 03 Page 351 of 356 Compact ICS 6.0 Installer Guide SIndex Symbols ² **DIALPAD (²**3425723) 129 **PROFILE ( ²**77634353) 129 ¥¥‚¯öìéí Installer programming password 134, 292 ¥¥ Startup programming password 130, 315 ¥à Contrast Adjustment 260 ¥á Run/Stop 183 ¥â Button Inquiry 258, 263, 264, 271 ¥89 Programmed Release 183 àÚ Link 183 78 Pause 174, 183 805 Station Set Test 259, 260, 261 811 Call Display 153 83 Privacy 159 86 Background Music 271 ßÛ Page 271 Numerics 1stDisplay 153 2 ports busy 301 3 sets busy 301 A AbsorbLength 176 alarm check current 304 codes 309 messages 208 remote reporting 229 System Administration Log 306 telephone 208, 309 troubleshooting 311 Alarm 10 310, 311 Alarm 37 310, 311 Alarm 52-X-Y 310, 312 Alarm 61-X-Y 310, 312 Alarm 62-X-Y 310, 312 Alarm 63-Z 311, 312 Alarm 74 313 Alarm 75 313 Alarm74 311 Alarm75 311 alarms hospitality 234 allocating log space 206 Allow last no 150 Allow link 150 Allow saved no 150 Analog Terminal Adapter (ATA) accessing external lines 215 programming 144 Answer (setting) 223 answer calls SWCA lines 209 Answer DNs 140 Answer line (setting) 223 answer mode 160 answer with DISA 160 ANY key destination codes 175 Appearances 138
352 / SIndex P0992669 03 Page 352 of 356 Compact ICS 6.0 Installer Guide appearances setting SWCA controls 209 SWCA keys 209 applying template 114 assigning Answer DNs 140 intercom buttons 140 line pools 138 lines 137 Prime line 139 ATA device 144 programming 144 ATA (see Analog Terminal Adapter) ATA use 144 attn attempts 234 Attn duration 234 auto associate, SWCA 209 Auto Attendant, programming 219–220 Auto DN programming 217 Auto privacy 159 Auto-answer loop start trunk and DISA 42 troubleshooting 265 auto-attendant fax switch 218 Automatic Daylight Saving Time (see Daylight Saving Time) Automatic Route Selection (see Routing) 172 Automatic Telephone Relocation 104 programming 208 Automatic Time and Date 205 auxiliary ringer carrying capability 270installation 108 programming 160, 270 troubleshooting 270 wiring 270 B B1 and B2 directory numbers 85 back 119 Background Music 201 programming 109 troubleshooting 271 basic hospitality 233 BKSP 120 BRI profile support 127, 128 BRI (Basic Rate Interface) card configuration 26–30 BRI (see also ISDN) Business Series Terminals wall mounting sets 100 Busy 297 Busy Lamp Field 56, 295, 296, 334 buttons Feature 117 handsfree 117 Hold 117 programming button definitions 119 programming telephones 117 Release 117 volume control 117 C cables (see wiring) cadence service tone 329 Call Display
SIndex / 353 P0992669 03 Page 353 of 356 Compact ICS 6.0 Installer Guide and CCR groups 152 programming 152 using CLASS assignment 152 call diversion networks 235 Call Log log space 154 password 190 call restriction hospitality services 233 Caller ID set 152 Camp timeout delay 202 CAP (see Central Answering Position) cartridge checking the state 302 disabling 302 enabling 302 installation 72, 78, 81 CCITT 113 CCR 219 central answering position (CAP) line assignment 137 programming 212 CHANGE 120 Changing DN length 226 CLASS assignment 152 Class of Service Auto DN 217 calls answered with DISA 217 dialing restriction 46 security 46 Class of Service password 188 auto-answer system 45 line restriction 189 programming 189 remote access package 189remote callers 43 user filter 189 with DISA 48 clock hospitality, setting time 233 clocking cartridge 29 ‚¯öìéí Installer programming password 130 cond pswd, programming 192 configuration programming (see programming) 113 connecting the wiring to the distribution block 84 connections stand alone 30 control telephone programming 184 coordinated dialing plan 49 COPY 120, 123 copy 136 line programming 156 system data 122 telephone programming 122 to a group of telephones 123 to a range of telephones 123 to a single telephone 123 Trunk and Line data 156 user data 122 COS (see Class of Service) crest factor 329 current, electrical 329, 330 Custom call routing 219 customizing Call Display services 152 D Daylight Saving Time, Automatic 205 D-channel packet service (see ISDN)
354 / SIndex P0992669 03 Page 354 of 356 Compact ICS 6.0 Installer Guide default changing template 131 dialing restriction 147 directory number lengths 225 Installer password 190 line restriction 165 remote access packages 222 Restrictions 147 set restrictions 150 delay by number of rings 123 Camp timeout 202 Delayed Ring Transfer 203 Held Line Reminder 204 Park timeout 202 Transfer Callback 203 Delayed Ring Transfer 203 to prime telephone 203 desk infromation, hospitality 232 desk pswd 192 desktop conferencing using ISDN 53 destination code 174 destination codes wild cards 175 device disabling 298 enabling 299 diagnostic test results System Test Log 304 dial mode 158 dial tone absent on external lines 264 dialing plan coordinated 49 transparent 49 dialing restriction 46defaults 147 exceptions 148 for remote callers 166 line filter 189 line/set restriction 151 maximum length 148 maximum number 148 remote 47 remote user 166 removing a filter 149 Restriction service 47 restrictions 148 set restrictions 149 user filter 189 wild card character 147, 175 dialpad password 113 programming 126, 129 Direct dial extension 210 Direct Inward System Access 42 DN 217 remote callers 48 troubleshooting 283–285 direct-dial digit programming 216 direct-dial telephones 211 Directed Pickup 204 compared to Call Pickup 204 directory numbers B1 and B2 85 changing 132, 200 changing starting DN 131 defaults 85–87 entering 122 in a network 49 length 122, 132, 225 Port/DN status 294–299 transparent dialing plan 49
SIndex / 355 P0992669 03 Page 355 of 356 Compact ICS 6.0 Installer Guide DISA (see Direct Inward System Access) Disabled by sys. 297, 301 Disabled by user 297, 301 disabling a device 298 a module 302 telephone during a maintenance session 294 Disabling… 297, 301 disconnect supervision 159 loop start trunks 45 disconnect timer 245 display buttons 120 display unreadable troubleshooting 260 distribution block connecting the wiring 84 DN (see directory numbers) DN hunting (see multi-line hunt) DNs fax 218 DNs 122 DTMF (see dual tone multifrequency) dual tone multifrequency 42 E E&M profile support 127, 128 electrical requirements 57 power bar, use of 57 electromagnetic compatibility 16 electrostatic discharge 330 emergency telephone installing 98 troubleshooting 262 enabling a device 299 module or its cartridges 302 Enabling… 297, 301 environmental specifications 331 equipment and supplies installation checklist 55 ETSI MCID 235 network call diversion 235 evening schedule 186 event messages checking time event occurred 305 maintenance 314 significant 314 system restarts 318 EVT 196 315 EVT 197 315 EVT 210-YYYZ 315 EVT 211-YYYZ 315 EVT 220-3546 315 EVT 221-3546 315 EVT 222-3546 315 EVT 268-07 315 EVT 269-3546 315 EVT 299 315 EVT 373 315 EVT 400 315 EVT 407 315 EVT 408 315 EVT 416 315 EVT 418 316 EVT 419 316 EVT 421 316 EVT 422-3546 316 EVT 423-3546 316 EVT 425 316 EVT 448 316 EVT 449 316
356 / SIndex P0992669 03 Page 356 of 356 Compact ICS 6.0 Installer Guide EVT 451 316 EVT 452-3546 316 EVT 453-3546 316 EVT 454-3546 316 EVT 822 316 EVT799-XXXX YY 316, 317 exception (see dialing restriction) exiting programming 121 expansion cartridge installation 81 upgrading for BRI 65 upgrading number of telephones 62 expansion, system 62 expired alarms, hospitality 234 extension Direct dial 210 external code programming 215 external lines access code 216 testing 255 troubleshooting 264 external music source connecting 108 programming 109 external paging 109 troubleshooting 271 extra-dial telephone programming 170 F fax DN 218 feature button 117 Feature Cartridge installation 75 upgrading 63 feature codes troubleshooting 286features and remote access 45 file transfer using ISDN 53 filters hospitality room settings 233 filters (see Restriction service) 146 flash 207 frequency 329 full autohold 161 hospitality 233 G Group 4 fax using ISDN applications 54 H handsfree button 117 heading 119 hearing-aid compatibility 15 Held Line Reminder Remind delay 204 Hold button 117 setting SWCA controls 209 tones, music, or silence 201 hospitality call restrictions 233 password 192 room/desk information 232 service times 233 services programming 232 setting alarms 234 Host delay 207 hung lines 264 Hunt groups 194 adding and removing members 195 assigning lines 196
SIndex / 357 P0992669 03 Page 357 of 356 Compact ICS 6.0 Installer Guide distributing hunt group calls 197 member order 196 naming the group 200 overflow extension 199 programming hunt delay 198 routing calls if all members are busy 198 time in queue 199 usage metrics 323 I icons on programming telephones 117 ICS Background Music 201 cable connections 83 capacity 56 DN numbering 85–87 external loop start lines wiring chart 90 mounting 71 numbering 84 telephone wiring chart 88 tools required for installation 56 troubleshooting 278 Trunk Cartridge slots 244 wiring arrangement 90 identify device connected to the system 295 Idle 297 idle line search for 157 If busy 163 impedance setting for line 162 indicators telephone buttons 119, 121 initializing the systemStartup programming 112, 130 installation requirements electrical requirements 57 equipment and supplies 55 internal wiring 58 location requirements 57 optional equipment checklist 56 spacing requirements 59 tools required 56 installation, planning 55 installation, system cartridges 72 expansion cartridge 81 Feature Cartridge 75 Trunk Cartridge 78 general checklist 68 ICS 71 ISDN terminal equipment 105–107 Norstar telephones 98–100 optional equipment 108 auxiliary ringer 108 external music source 108 external paging system 109 powering up the system 111 wiring 83–97 Installer password 130, 134 Integrated Services Digital Network (see ISDN) Integrated Voice Response (IVR) line 242 Intercom keys programming 140 Internal Analog Terminal Adapter (I-ATA) programming 144
358 / SIndex P0992669 03 Page 358 of 356 Compact ICS 6.0 Installer Guide specifications 331 internal numbers B1 and B2 85 changing 132, 200 changing starting DN 131 entering 122 in a network 49 length 122, 132, 225 Port/DN status 294–299 transparent dialing plan 49 internal remote administration device (see remote administration) Internet access using ISDN applications 54 Intrl modem (internal modem setting) 228 Invoke by hold, SWCA 209 I-RAD (see remote administration) ISDN capability packages 33 D-channel packet service 249 DN 250 LAN access using 54 Loop DN 251 loop termination 76 Network DNs 248 ordering service 33 profile 127, 128 profile support 127 S or T loop additional power 106 wiring 105 SPID 246 TEI 249 terminal equipment, installation 105–107wiring charts 92–96 ISDN (Integrated Services Digital Network) applications 53–54 bearer capability 23 BRI card, configuration 26–30 capabilities 21 capability packages, ordering 31 clocking 30 data transmission speed 24 D-channel packet service 39 desktop conferencing using 53 equipment 53–54 file transfer using 53 Group 4 fax using 54 hardware configuration 26– 29 installation programming 33 Internet access using 54 LAN to LAN bridging using 54 layers 23 leased line backup using 54 network synchronization 30 planning service order 23 programming sequence 33 S interface 28 loop, programming 36 reference point 28 services and features 24 SPID 36 standards 31 T reference point 29 telecommuting using 54 terminal equipment configuration 27–28
SIndex / 359 P0992669 03 Page 359 of 356 Compact ICS 6.0 Installer Guide U interface 27 U-LT loop programming 36 reference point 27 U-NT reference point 27 videoconferencing and video telephony using 53 ISDN network synchronization specifications 331 K keys software, IVR line 242 L LAN access using ISDN applications 54 router 54 to LAN bridging ISDN applications 54 languages profile 1 127 profile 2 127 profile 3 127 profile 4 128 Last Number Redial 150 leased line backup using ISDN applications 54 least cost routing 181 lightning protectors, verification 58 line hung 264 search for idle 158 troubleshooting 263–267 type 157 line access 136 line assignment 137 line filter programming 189line numbers entering 122 line pool 157 access 138 access code 214 in a dialing plan 49 troubleshooting 287 line restriction 46 defaults 165 programming 165 line selection for a direct-dial telephone 211 line type 157 line/set restriction 46, 151 user filter 189 lines BRI, about 42, 44 SWCA keys 209 Link 150, 183 Link time 207 LIST 120 location requirements installation planning 57 log checking items 304 erasing the System Test Log 305 System Administration 306 System Test 304 log space allocation 206 number of spaces 154 programming 154 logging calls MCID 235 long distance carrier access code, creating 180
360 / SIndex P0992669 03 Page 360 of 356 Compact ICS 6.0 Installer Guide long distance carrier access code, example 180 loop current 331 Loop DN 251 loop length 330, 331 loop resistance 330 loop specifications 330 loop start trunk 42 as prime line 43 auto-answer 42 configuration requirements 43 incoming calls 42 manual-answer 42 remote access from public network 45 loops profile support 127 loss package 162 loss/gain settings 162 lunch schedule 186 M M7100 telephone accessing external lines 215 M7310, programming telephone 117 M7324 programming telephone 117 M7324 telephone central answering position 212 maintenance alarm codes 309 beginning a session 292 current alarm 304 device version number 296 disabling module or its cartridges 302enabling the module or its cartridges 302 event messages 314 identify device connected to system 295 module inventory 300 overview 291 Port/DN status 294–299 programming headings 291 records 325 state of a cartridge 302 state of a module 301 state of device 297 System Administration Log 306 System Test Log 304 system version 293 Malicious call identification (MCID) programming 235 medium, hospitality 233 MICS basic password 116 MICS-XC basic password 116 modem, internal 228 module check number of Trunk cartridges 300 checking the state 301 disabling 302 enabling 302 location 300 showing inventory 300 status 300 troubleshooting 273 verification 255 Module status 291