Nortel Compact Ics 6.0 Installer Guide
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Lines / 161 P0992669 03Compact ICS 6.0 Installer Guide Full AutoHoldInstaller password required Full AutoHold on idle line is a variation of the Automatic Hold feature. If you select an idle line, but do not dial any digits, that line is automatically placed on hold if you then select another line. Press CHANGE to select the setting: N(No) or Y (Yes). The line you first selected is held until you press its button. The line is not available for use by anyone else. Tip - An auxiliary ringer can be programmed, (Services in Ringing Service) to ring for a line placed into a scheduled ringing service. An auxiliary ringer can also be programmed to ring for calls to a telephone. See the Compact ICS 6.0 System Coordinator Guide for more information. If you have an auxiliary ringer programmed to ring for calls on an external line, and you transfer a call on that line without announcing the transfer, the auxiliary ringer will ring for the call transfer. Tip - The default setting should be changed only if Full AutoHold is required for a specific application. For instance, if you define system-wide access keys (SWCA) for telephones, Full AutoHold must be active on those telephones for the feature to act correctly.
162 / Lines Compact ICS 6.0 Installer GuideP0992669 03 LossPkgInstaller password required Loss Package allows you to select the appropriate loss/gain and impedance settings for each line. The setting is based on the distance between the ICS and the terminating switch, and the terminating switch type. The following table shows the available settings. A loss of 4 dB corresponds to a cable length of approx. 2700 m (9000 ft.). Press CHANGE to select the setting: ShortCO, MediumCO, LongCO, ShortPBX or LongPBX. LossPkgReceive LossTransmit LossImpedanceDistance to switch/ cable loss/ terminating switch ShortCO0 dB3 dBShortShort/2 dB and 6 dB/ICS to CO ShortP- BX0 dB0 dBShortShort/2 dB/ICS to PBX Tip - This setting applies only to lines connected to a Global Analog Trunk Cartridge (GATC) with LS/DS (or LS/DS Analog Trunk Cartridge). It does not apply to a GATC with CLID Trunk Cartridge. When measuring the distance from ICS to CO and from ICS to PBX, use 600 ohms as the termination resistance setting.
Lines / 163 P0992669 03Compact ICS 6.0 Installer Guide Rec’d #Installer password required The Received number setting applies only to target lines (line numbers 061 to 086). It allows you to specify the digits which make a specific target line ring. The default value is None. Use CHANGE, and the dialpad to program the digit string for each target line. If busy Target lines can be programmed to give a busy tone if all sets with appearances of the target line are engaged. Busy tone only works for BRI trunks. You can change this default setting to transfer the call to the Prime set. Programming is done in Line data under Lines. Press CHANGE to select the setting: To prime or BusyTone. Distinctive ring You can program one of four levels of distinctive ring patterns (DRP) to lines (None, 2, 3, 4). The higher the DRP, the higher the priority calls have when they come in on that line. This feature works in conjunction with ring patterns set on individual telephones and for Hunt groups. Tip - A Received number can be two to seven digits long (programmed in System prgming). The default length is 2. A received number cannot be the same as, or be the start digits of a line pool access code, a destination code, the DISA DN or the Auto DN. If you are configuring auto-answer BRI trunks to map to target lines, the received number should be the same as the Network DN supplied by your service provider. The call will be directed to the prime telephone for the incoming line if the Network DN is not used.
164 / Lines Compact ICS 6.0 Installer GuideP0992669 03 Name The default name for a line is ‘Line’ and its three-digit number (for example, Line001), but it can be changed to any combination of letters and numbers to a maximum length of seven characters. For more information see the Compact ICS 6.0 System Coordinator Guide. Restrictions Preventing a user from using a line for making certain kinds of calls is done in Restrictions. For example, users should not be able to make long- distance calls on lines used exclusively for local calling. Restrn filters A restriction filter is a set or group of restrictions and overrides that specify the external numbers or feature codes that cannot be dialed from a telephone or on a line. Rather than define individual restrictions and apply them repeatedly to telephones and to lines, restriction filters let you assign them in one step as a single package of dialing sequences that are not permitted. You can make changes to restriction filters under both Terminals&Sets, and Lines. Any changes will take effect for any telephone, line or line on a telephone regardless of where the programming was changed. See the description and procedures for restriction filters under Terminals&Sets in this guide on page 136 for more information.
Lines / 165 P0992669 03Compact ICS 6.0 Installer Guide Line restrnsInstaller password required Specify the filter to be applied to this line to restrict the numbers that can be dialed on it. You can assign a different restriction filter for normal service and for each of six schedules. See the section on Services for more information about the schedules. Use ≠, CHANGE and the dialpad to enter the number of the restriction filter to be assigned as the line restriction for each schedule. The default restrictions are as follows: Default filters for lines ScheduleRestriction filter Normal03 Schedule 1 (Night)21 Schedule 2 (Evening)22 Schedule 3 (Lunch)23 Schedule 400 Schedule 500 Schedule 600 Tip - When a remote user places an external call on a line, any filters used with the line still apply.
166 / Lines Compact ICS 6.0 Installer GuideP0992669 03 Remote restrnsInstaller password required Specify the restriction filter to be applied to remote callers calling in to the Norstar system on this line. A restriction filter is a set or group of restrictions and overrides. As with line restrictions, you can apply a different remote restriction for normal service and for each of six schedules. Use CHANGE and the dialpad to program the remote restrictions for each schedule. The default restrictions are as follows: Default filters for remote access ScheduleRestriction filter Normal04 Schedule 1 (Night)31 Schedule 2 (Evening)32 Schedule 3 (Lunch)33 Schedule 400 Schedule 500 Schedule 600 Tip - The remote restriction restricts the numbers that can be dialed on an incoming auto-answer line. If a remote user then selects a line to place an external call, any filter used with the line still applies.
Lines / 167 P0992669 03Compact ICS 6.0 Installer Guide Telco featuresInstaller password required VMsg center 1 If you subscribe to a voice message service, you can specify which voice message center is used for each external line that can receive message waiting indication. For each line, press CHANGE to select the setting: 1, 2, 3, 4, 5, or N (None). You enter the telephone numbers for each of the five voice message centers under the general Telco features heading.
168 / Services Compact ICS 6.0 Installer GuideP0992669 03 Services Using Services, you can control three types of service by the time of day and day of week: alternate call ringing for certain times and days alternate dialing restrictions for certain times and days alternate call routing for certain times and days Each of the three services has six schedules that you can customize. For example, you may want to combine alternate call ringing with alternate dialing restrictions for lunchtime, evenings, and weekends (Schedules 1, 2, and 3). Then you may want to run alternate call routing using three separate schedules. Ringing serviceInstaller password required At certain times or in certain situations, you may want additional telephones to begin ringing for incoming lines. The most common use of this feature is when a security desk telephone begins to ring for incoming lines after 5:00 p.m., a practice often called night service. These features are programmed under Ringing service. Tip - Once you have programmed the different services and schedules, you can turn each of the services on separately. For example, the Night schedule might control both Ringing service and Restriction service. But you can turn on just the Ringing service part of the Night schedule if you wish. You can activate the services from the designated control telephone for each Norstar telephone and line in your system. You can have one control telephone for the whole system, or different control telephones for different Norstar telephones and lines. If you want to have several services active at the same time, simply program them on for the same schedule.
Services / 169 P0992669 03Compact ICS 6.0 Installer Guide Ring Groups Ring groups allows you to define groups of extended ringing sets. A group can be assigned to any line for any of the schedules. You can create up to 100 ring groups. To define a ring group, use ≠ and enter the number of the group you want to program (01-100). Once you define a ring group, the display will prompt you to enter the number of the set you want to assign to this ring group. You can use SCAN to display the sets that are assigned to the ring group. Night sched Indicate how Ringing service should be activated for each of the schedules. Service Use ≠, ‘, and CHANGE to change the setting for each schedule: Off, Automatic, or Manual. Manual allows you to turn the service on and off at any time from a control telephone using the Ringing service feature code. Automatic allows you to program a stop and start time for a service. You are still able to start and stop the service by entering the appropriate Services feature code at a control telephone. If you select this setting, you will have to set start and stop times. See Schedule times on page 186 for information on programming times. Off prevents the service from being activated. Tip - You can assign any set on the Norstar system (up to 24 sets) to a ring group. The assigned control set for each schedule is added to each ring group. A set can belong to more than one ring group.
170 / Services Compact ICS 6.0 Installer GuideP0992669 03 Trunk answer Trunk answer allows you to answer, from any telephone, an external call that is ringing at another telephone in your office. This is useful if the other telephones have not been assigned the same lines as the telephone you are using to answer the call. Press CHANGE to select the setting: Y(Yes) or N (No). ExtraDial telephone ExtraDial telephone allows you to assign an additional direct-dial telephone in the Norstar system for each schedule you use. Use CHANGE and the dialpad to enter the internal number of the extra-dial telephone. Line settings The ring groups and auxiliary ringer use for Ringing service is programmed for each line individually. Tip - You can change the Trunk Answer setting only if Ringing service is set to Manual or Automatic. Tip - The extra-dial telephone is activated during a schedule by entering the Ringing service feature code from a direct-dial telephone. This does not activate the Ringing service unless the direct-dial telephone is also a control telephone.