Nortel Compact Ics 6.0 Installer Guide

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P0992669 03Compact ICS 6.0 Installer Guide
ISDN standards compatibility
Norstar ISDN equipment supports National ISDN standards for basic call 
and calling line identification services.
Norstar BRI is compliant with National-1.
Planning your ISDN network
Consult ISDN hardware on page 26 and ISDN programming on page 33 to 
determine a configuration of ISDN trunks and terminal equipment (TE) for 
the Compact ICS, then order the appropriate ISDN capability package from 
your ISDN service provider.
For ISDN BRI service your service provider supplies service profile 
identifiers (SPIDs), network directory numbers (Network DNs), terminal 
endpoint identifiers (TEIs), and other information that is required to 
program your Compact ICS, TE and other ISDN equipment.
Compact ICS does not support any package with EKTS (Electronic Key 
Telephone System), CACH (Call Appearance Call Handling), or Calling 
Name Display. EKTS is a package of features provided by the service 
provider and may include features such as Call Forwarding, Link, Three-
Way Calling, and Calling Party Identification.
Ordering ISDN BRI
Ordering service in Canada
In Canada, order Microlink™ service, the trade name for standard BRI 
service. You can order either regular Microlink™ service, which includes 
the CLID (Calling Line Identification) feature, or Centrex  Microlink™, 
which includes access to additional ISDN network features (including Call 
Forwarding).
When ordering Microlink™ service, it must be ordered with EKTS 
(Electronic Key Telephone System) turned off. If you will be using a point-
of-sale terminal adapter (POSTA), ask for D-packet service to be enabled. 
						

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Ordering ISDN service in the U.S.
In the U.S., regardless of the CO (Central Office) type, order National 
ISDN BRI-NI-1 with EKTS (Electronic Key Telephone System) turned 
off. Use the following packages as a guideline for ordering your National 
ISDN BRI-NI-1. However we recommend using packages M or P with the 
Compact ICS. Contact your service provider for more information about 
the capability packages it offers. Bellcore/National ISDN Users Forum 
(NIUF ISDN packages supported by Compac tICS (for ordering in U.S.)
If you want to transmit both voice and data, and support D-channel packet 
service, order package P. However, Compact ICS does not support the 
flexible calling for voice and additional call offering features that are 
included in package P.
Multi-Line Hunt may be ordered with your package. When a telephone 
number (the Network DN) in the group of numbers assigned by your 
service providers is busy, the Multi-Line Hunt feature connects the call to 
another telephone number in the group. Norstar supports the feature only 
on point-to-point, network connections (T loop or U-NT loop). Check with 
your service provider for more information about Multi-Line Hunt.
CapabilityFeature setOptional 
featuresPoint
-of-
saleVoiceData
MAlternate
voice/circuit-
switched data 
on both 
B-channels--calling line 
identification--ÐÐ
PAlternate 
voice/circuit-
switched data 
on both 
B-channels
D-channel 
packetflexible 
calling for 
voice (not 
supported by 
Compact 
ICS)
Basic 
D-Channel 
Packetadditional 
call offering 
(not 
supported by 
Compact 
ICS)
calling line 
identificationÐÐÐ 
						

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Any of the ISDN packages will allow you to use sub-addressing, but your 
ISDN TE must be equipped to use sub-addressing for the feature to work.
ISDN programming
Most of the configuration programming for BRI lines and ISDN terminals 
and devices is done under Hardware. This section gives you an overview 
of programming for BRI lines, ISDN terminals and devices, and D-packet 
service.
Programming ISDN BRI resources
Some steps will not be necessary, depending on the service you are 
providing.
More detailed information is included under the individual headings and 
settings in the Programming and Maintenance sections.
For complete card and cartridge installation instructions and safety 
precautions, see Installation on page 67.
1. Collect the information supplied by your service provider to support 
your ISDN package. This includes network service profile identifiers 
(SPIDs) and Network DNs. If you are supporting a point-of-sale 
terminal adapter, you also need one or more terminal endpoint 
identifiers (TEIs).
2. Make sure a Combination Fiber 6-port Services Cartridge, or a 
Services Cartridge is installed in the ICS.
3. Install the BRI card in the ICS, Trunk Module (see Installing the 
cartridges on page 72 for information about BRI card placement), or 
determine which type of card you will preprogram the ICS to use in 
each slot.
BRI programming activityProgramming 
heading
View or change the card configuration for each slot 
in the ICSHardware
Provision or pre-provision loops and linesProvisioning
Enable or disable BRI cardModule status
View status of line, loop or portPort/DN status 
						

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4. Disable each card under Maintenance. 
5. Select a card type (BRI-ST, BRI-U2, BRI-U4) in Hardware.
6. Select the type for each loop in Hardware: 
For a BRI card select T or S if the card type is BRI-ST. Select LT or 
NT if the card type is BRI-U2 or BRI-U4.
7. If the card uses an S, T or NT loop, enter the following configuration 
information as supplied by your service provider: 
the SPID assigned to the loop, the number of B-channels 
associated with each SPID, the Network DNs used with the 
network SPID, and the call type of the Network DN. Repeat the 
programming for the second network SPID, if any.
If the S, T or NT loop is used for D-packet service: turn on the 
service, assign the appropriate S loop mapping (for BRI-ST cards) 
or LT-loop mapping (for BRI-U2 or U4 cards), and assign the TEIs 
(provided by the telco to support a point-of-sale terminal adapter 
or other D-packet service device) to the loop. 
If the loop type is S, select the sampling used on the loop.
If the loop type is S or LT, assign ISDN DNs to the loop and 
designate one of the assigned ISDN DNs to be the DN for the loop 
(Loop DN).
Note:You can have a maximum of 30 ISDN DNs on your system. The 
default ISDN DN range is 273–304. To change ISDN DN type, see 
Change DNs on page 200
8. Re-enable the card in Maintenance. If required, the card goes through 
a firmware download process, which takes five to six minutes. During 
a firmware download, the bottom LED on the BRI Card flashes.
9. Provision the loops and lines, as appropriate, in Maintenance 
programming. Refer to Provisioning on page 308
10. If you are configuring auto-answer BRI trunks to map to target lines, 
program the received number for the target line (a setting found under 
Lines) to be the same as the Network DN supplied by your service 
provider.
11. Assign the ISDN lines and target lines to the appropriate ISDN DNs 
(the set of DNs reserved for use by ISDN devices) under Line access, 
a subheading of Terminals&Sets. ISDN lines can also be assigned to 
the DNs used by Norstar telephones or any other devices connected to 
the Compact ICS. 
						

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12. Program the ISDN terminals and devices with the appropriate ISDN 
DNs and terminal SPIDs by following the instructions that come with 
the devices. For more information see Programming ISDN equipment 
on page 36. 
If you are setting up a D-packet service, program the point-of-sale 
terminal adapter or other D-packet service device with the appropriate 
TEI (provided by your service provider), terminal SPID, and DN by 
following the instructions that come with the device.
Programming ISDN BRI lines
When the configuration programming under Hardware is complete, your 
BRI lines are ready to be programmed in the same way as analog lines. You 
can, for example, place them in pools and assign them to Norstar sets and 
ISDN terminal equipment. However, there are some differences in the way 
BRI lines work that will influence how you configure them to handle 
incoming and outgoing calls.
For BRI lines, in most cases, your service provider supplies two SPIDs – 
one for each B channel. Each SPID and one or more Network DNs are 
associated with a single line. Calls to a Network DN come in on a specific 
line, and pressing a line button selects the same line every time.
If your service provider supplies you with a single SPID for both 
B channels, incoming and outgoing calls are handled according to the loop. 
The two lines provided by the BRI loop are “pooled” for both incoming and 
outgoing calls. 
For example, if Loop 201is programmed with a single SPID, which 
supports lines 001 and 002, incoming calls made to a Network DN 
associated with the SPID appear on either line 001 or line 002. If you press 
the line button for line 001, either line 001 or line 002 is selected. For loops 
which use a single SPID, assign both lines on a loop to a set to guarantee 
that all calls appear at the set. 
						

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Programming ISDN equipment
Terminal equipment for BRI cards
Unlike Norstar sets, ISDN devices and terminals connected to the ICS must 
be configured under the Hardware heading in system programming. You 
choose directory numbers for ISDN equipment from a pre-determined 
range of DNs (273-304). Any of the ISDN DNs can be assigned to any 
U-LT or S loop, but each can only be assigned to one loop and a single 
device.
Devices on an S or LT loop (BRI cards only)
Terminal equipment using a U-LT loop or S loop must be assigned an 
ISDN directory number (ISDN DN). This allows the TE to be assigned 
lines and to communicate with other devices connected to the ICS. Each 
DN can be assigned to only one TE and to one loop. 
You assign ISDN DNs to S loops and LT loops under Assign DNs in 
Hardware programming. Each S or LT loop can be programmed with eight 
ISDN DNs, but you cannot exceed a total of 30 ISDN DNs for the Compact 
ICS.
Once you have assigned ISDN DNs to a loop, designate one of the DNs as 
a Loop DN. The Loop DN acts as a main ISDN DN and completes the 
configuration of the loop.
The ISDN terminal equipment (TE) on the loop is also programmed with 
its ISDN DN. See the instructions that come with the ISDN device for 
information on how to program it to recognize its assigned DN. Most 
devices will require both a terminal service profile identifier (terminal 
SPID) and a DN. Some will require two terminal SPIDs and two ISDN 
DNs. The SPID used with the device should not be confused with a SPID 
used for network connections using an T or NT loop.
To create a terminal SPID for a device, add at least two zeros to the end of 
the of the ISDN DN. Add more zeros to the beginning or end of the ISDN 
DN until you have the length of SPID required by the TE. For example, if 
an ISDN telephone requires a six-digit SPID and has a DN of 73, its SPID 
is 007300. If the same TE requires a minimum of 10 digits, the SPID is 
0000007300.  
						

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Most ISDN terminals require a five-digit SPID. An ISDN computer card 
usually requires a 10-digit SPID. Follow the directions that come with the 
ISDN device to program it with a SPID and ISDN DN.
The following table uses the example in the illustration to show the 
programming for the S loop.
SettingOption
Loop201
TypeS
SamplingFixed
DNs on Loop 201: 
Assign DNs73: Assigned
74: Assigned
75: Assigned
76: Assigned
Loop DN73
In
s
p
e
c
t
 F
O
R
W
A
R
D
 C
a
lle
rsInspect FORWARD CallersM
X
PMXPIn
s
p
e
c
t 
F
O
R
W
A
R
D
 C
a
lle
r
sInspect FORWARD CallersM
X
PMXP
U-LTS
DN 73
SPID 007300DN 75 (incoming)
SPID 0000007500
DN 76 (outgoing)
SPID 0000007600
DN 74
SPID 007400
Loop DN 73
Loop DN 75DN 75
SPID 0000007500 
						

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ISDN router
By connecting an ISDN router to your Compact ICS, a group of computers 
can share Internet access. This arrangement is best for a workplace where 
each computer occasionally uses an Internet connection.
To support Internet access, you must order BRI lines from your service 
provider, and subscribe to Internet service from an Internet service 
provider (ISP). Your computers must have an Internet browser and any 
applications supplied by your ISP.
D-packet service (BRI cards only)
The D-packet service supplied by the Compac tICS supports a point-of-
sale terminal adapter (POSTA). Connecting a POSTA allows transaction 
terminals (devices where you “swipe” credit or debit cards) to transmit 
information using the D channel of the BRI line, while the B channels of 
the BRI line remain available for voice and data calls. A special adapter 
links transaction equipment (such as cash registers, credit card verification 
rigs, and point-of-sale terminals) to the X.25 network, a data 
communications network designed to transmit information in the form of 
small data packets.
To support the D-packet service, your ISDN network and financial 
institution must be equipped with a D-packet handler. To convert the 
protocol used by the transaction equipment to the X.25 protocol, your 
Internet 
service 
provider
ISDN
ICS
U-LT 
loop
computers with 
applications
ISDN 
routerLAN 
						

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P0992669 03Compact ICS 6.0 Installer Guide
ISDN network must also be equipped with an integrated X.25 PAD which 
works with the following versions of X.25: Datapac 32011, CCITT, 
T3POS, ITT and API. The ISDN service package you order must include 
D-packet service (for example, Package P in the U.S.; Microlink™ with 
D-channel in Canada). 
Your service provider supplies a Terminal Endpoint Identifier (TEI) and 
DN to support D-packet service. The TEI is a number between 00 and 63 
(in Canada, the default range is 21-63). Your service provider may also 
supply you with a DN to program your D-packet device. The DN for 
D-packet service becomes part of the dialing string used by the D-packet to 
call the packet handler.
POSTA for ISDN BRI
When you configure D-channel packet service, you are specifying the 
transmission path between an ISDN loop on the network side of the ICS 
and the ISDN loop on the set side (the loop used by the point-of-sale 
terminal adapter). The service is turned on and configured using the 
network loop programming found under Hardware (NT loop for BRI-U2 
and BRI-U4 Cards; S or T loop for BRI-ST Cards).
To set up D-packet service:
go to the programming settings for the network loop (S, T, or NT loop) 
under Hardware
select the S loop or LT loop used by the POSTA
enter the terminal endpoint identifiers (TEIs) supplied by your service 
provider
Point-of-sale terminal adapter
The point-of-sale terminal adapter is an analog device that connects to 
point-of-sale devices using an RS-232 interface and a U-LT loop. It 
handles the routing of packet information from the devices to the ICS and 
into the ISDN network. 
Your service provider (usually a financial institution) supplies you with 
information about the compatible controller, which handles the routing of 
packet information from the devices to the ICS and into the ISDN network. 
						

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