Nortel Compact Ics 6.0 Installer Guide
Have a look at the manual Nortel Compact Ics 6.0 Installer Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 211 Nortel manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
Services / 171 P0992669 03Compact ICS 6.0 Installer Guide Ring group You can assign a pre-defined ring group to a line for each schedule. See Ring groups in this section to create groups of extra ringing telephones. Using the dialpad, enter the line number to see which ring group is assigned to the line. Press CHANGE and the ring group number (01-20) to choose a different ring group assignment. Aux. ringer Indicate whether the auxiliary ringer (if installed) also rings when Ringing service is on. Press CHANGE to select the setting: Y(Yes) or N (No). Tip - Only one ring group can be assigned to a line for each schedule. To combine groups of ringing sets, you must create a new ring group which contains all the sets you want to ring and assign it to the line. Tip - The default ringing telephone is 21. This means that all lines ring at telephone 21 when Ringing service is on. You can use COPY and the dialpad to copy Ringing set and Auxiliary ringer programming from one line to another. If you have an auxiliary ringer programmed to ring for calls on an external line, and you transfer a call on that line without announcing the transfer, the auxiliary ringer will ring for the call transfer.
172 / Services Compact ICS 6.0 Installer GuideP0992669 03 Restrn serviceInstaller password required Indicate how the alternate dialing restrictions should be activated for each of the schedules. Use ≠, ‘, and CHANGE to change the setting for each schedule: Off, Automatic, or Manual. See Ringing service in this section for descriptions of the three settings. See Restrictions under both Terminals&Sets and Lines to assign dialing restrictions for telephones, lines and remote users to the schedules. Routing serviceInstaller password required The programming for routing service decides what path an outgoing call takes using the digits that are dialed. It is sometimes called automatic route selection (ARS). When you select an internal line and dial, the numbers you enter are checked against the routing tables. If the number you dialed starts with a destination code, the system uses the line pool and dials out digits specified by the route assigned to that destination code, and then dials the number that you dialed. Routing service replaces a number of tasks that otherwise have to be done manually, including: entering a line pool code dialing an access code for a long distance carrier deciding which line pool to use according to the time and day The installer can set up routing to take advantage of any leased or discounted routes using information supplied by the customer. The system itself cannot tell which lines are cheaper to use.
Services / 173 P0992669 03Compact ICS 6.0 Installer Guide Using routing to create a transparent dialing plan or coordinated dialing plan is explained in Networking with Norstar on page 41. Tip - The numbers used for destination codes must not conflict with the first digit in: Call Park prefix External access code direct-dial number Line pool code internal extension numbers (DNs) DISA extension numbers Auto DN For example, the system will not allow you to enter a destination code that starts with 2 if your internal number system starts with 221. But an internal number of 221 and a destination code of 321 would work. A table of the initial digits used by default for all these features is included in the section on Access codes programming. Plan your routing service before doing any programming. Routing affects every call placed in the system and must be carefully planned to avoid conflicts and gaps in the programming. Use the tables in the Compact ICS 6.0 Programming Record to design routes and destination codes, then check for potential problems before you start programming. It will also save you time to have all the settings written out in front of you.
174 / Services Compact ICS 6.0 Installer GuideP0992669 03 RoutesInstaller password required Press ≠ and enter a three-digit route number (000-999). DialOut Press ≠ and enter the DialOut digits (up to 24), or press CLR to choose No numbr. You can press ²à¡ to insert a 1.5-second pause in the dialing string, if necessary. Route 000 has no DialOut by default and cannot be changed. Use Pool Press ‘ and CHANGE to select a line pool to be used with the route: Pool A, Pool B, Pool C. Route 000 uses Pool A by default and cannot be changed. Dest codesInstaller password required Enter a destination code that will be recognized when used as part of a telephone number for an outgoing call. It can be up to seven digits long. Tip - Press CLR and ADD to change the digits for an existing destination code.
Services / 175 P0992669 03Compact ICS 6.0 Installer Guide Wild card character When programming destination codes, you can use wild cards as the last number in a destination code string. By using wild cards, you can reduce the number of destination codes programmed in the system, maximizing the distribution of destination codes in the system. The wild card character is added to the destination code by pressing the ANY key as the last digit of the code. This character represents any digit from 0 to 9, except for digits already programmed or used by other numbering plans. Should there be a conflict with other digits already programmed or used by numbering plans, the digit will not be displayed. The wild card character can only be used to group destination codes that use the same Route and Absorb Length. Given the routes shown in the table below, the next two tables show you how to set up destination codes with or without wild card characters. Destination codes without using a wild card characterRoute DialOut Line Pool 555 0162 237 625 Line Pool C 565 0173 133 2211 Line Pool A Destination codes Route Absorb LengthDialOut 0621 555 3 0162 237 6251 0622 555 3 0162 237 6252 0623 555 3 0162 237 6253 0624 555 3 0162 237 6254 0625 555 3 0162 237 6255 0626 555 3 0162 237 6256 0627 565 All 0173 133 2211 0628 555 3 0162 237 6258 0629 555 3 0162 237 6259
176 / Services Compact ICS 6.0 Installer GuideP0992669 03 Destination codes using a wild card character Normal rte Select which route a call using the destination code takes during normal service and for each of the schedules. The automatic schedule times are programmed under Services. The default Normal route is 000, which has no DialOut digits and uses Pool A. AbsorbLength (digit absorption) Select the portion of the destination code that is always absorbed by the system and not used in the dialing sequence. Press CHANGE to select the number of digits to be deleted: 0, 1, 2, 3, 4, 5, 6, or All. Destination codesRoute Absorb LengthDialOut 062 555 3 0162 237 62 5X where X is the final dialout digit, from 1 to 9, but not 7 0627 565 All 0173 133 2211 Tip - To dial a telephone number which does not match any of the programmed destination codes, the user will have to choose a line and dial the number. For long distance dialing to be consistent, all area codes in the North American numbering plan should be programmed as destination codes. Routing table modifications. Changes to the routing tables should only be made during least busy call times or on an idle system. Plan to program the routing tables when user activity is at a minimum.
Services / 177 P0992669 03Compact ICS 6.0 Installer Guide Setting up a route for local calling An office may have different line pools for local and long distance telephone service. By programming a destination code, any call that begins with 9, the most common digit for dialing out, will automatically use lines dedicated to local service. This example assumes the lines used for local service are in Pool A. Destination codes cannot conflict with any other digits users may dial as part of a internal or external call. Because 9 is the default digit for external line access, it may have to be changed under Access codes before 9 will be available for use as a destination code. Because a system using two-digit DNs uses up all the leading digits as access codes, the examples in this section assume that the internal directory numbers are at least three digits long. The first step is to build a route (under Routing service in Services). enter 000 (a default route that gives you no DialOut and uses Pool A) at Show Route:. Press SCAN to view defined routes. enter the DialOut digits (if any) which are needed to direct the call once it is connected to an external line. In this case, no digits are needed. assuming that the lines for local calling have been placed in Line pool A, choose it as the line pool. This is already done because you are using Route 000, which always uses Pool A. The second step of programming is setting up how the route will work with a destination code. Because users will dial 9 to make an external call, 9 should be the destination code. press ADD at Show DstCode:. To view existing destination codes press ‘. enter 9 as a new destination code press ≠. press CHANGE and enter the number of the route that should be used for a call starting with 9. In this example, it is route 000 (the default route).
178 / Services Compact ICS 6.0 Installer GuideP0992669 03 press ≠ and choose how many digits should be removed from the dialing sequence before it reaches an external line. In this example, set it to 1. The initial digit 9 is only significant to the Norstar system and should be absorbed in order for the call to proceed successfully in the external telephone network. The destination code can use a different route depending on the schedule (see the beginning of the Services section and sections on schedules for more information). In the current example, Route 000 is used when someone dials 9 during normal service, but you may want to create another route to be used with the Night schedule. press ‘ at Normal rte: to see and change the routes used with this destination code when different schedules are in use. Setting up a route for long distance calling An office may have leased lines which make it cheaper to call long distance. The routing should take place automatically when the number of the outgoing call begins with 1. Destination codes cannot conflict with any other digits users may dial as part of a internal or external call. Because 9 is the default digit for external line access and 1 is the default digit for the Call Park prefix, they may have to be changed under Access codes before 9 and 1 will be available for use as destination codes. Again, the first step is to define a route (under Routing service in Services). enter 002 (or any other available route number) at Show Route: enter the DialOut digits (if any) which are needed to direct the call once it is connected to an external line. For this example, no digits are needed. assuming that the lines for calling long distance have been placed in Line pool B, choose it as the line pool press ADD at Show DstCode: enter 1 as the new destination code
Services / 179 P0992669 03Compact ICS 6.0 Installer Guide press ≠. The route for normal service appears after Normal rte: . Press CHANGE and enter the defined route number 002. In this example, the system uses Route 002 (which uses Line pool B) to take advantage of the lower cost when the system is in normal service. In the example, the 1 in the destination code is also needed to direct the call in the public network. It should not be absorbed in the routing process. press ≠ at AbsorbLength:. Press CHANGE until 0 appears. The following tables from a sample Programming Record show these routes for local and long distance calling. Routing Service (Services: Routing Service) Route #DialOut 000 none Use Pool Route 000: no DialOut/uses Pool A; cannot change A B C A B C A B C A B C A B C 002 Routing service (continued) Dest code (Services: Routing service:Dest codes) Normal Service Night Rte Absorb Length Evening Lunch DestCode (max. 7 dig-Use route (000-999)Use route (000-999)Use route (000-999)Use route (000-999)Absorb LengthAbsorb LengthAbsorb Length 9 1 000 000AllAllAll 000 All 0AllAllAll000 002 AllAllAllAll name 000AllAllAllAll All
180 / Services Compact ICS 6.0 Installer GuideP0992669 03 Adding a long distance carrier access code In many cases, long distance service uses the same lines as local service but is switched to a specific carrier using an access number, which is sometimes called an equal access code. Programming for routing can include the access number so users do not have to dial it every time they make a long distance call. To make this type of dialing possible, set up the following: create a route that uses the access number as the DialOut digits program the route to use a line pool containing the lines used to access the long distance carrier create a destination code 91: 9 (for outside access) and 1 (for long distance) set the AbsorbLength to 1: the 9 is used internally and should be dropped; the 1 is needed to direct the call. Tip - If rates change depending on the time of the day or week, a different route can be used for the same destination code 1 when a particular schedule is in use. See ‘Programming for least cost routing.’ Tip - The destination codes 9 and 91 used in the examples cannot be used together. If the destination code 91 is needed to direct long distance calls, you must create a separate set of codes that use local calling routes. These codes would be, for example, 90, 92, 93, 94, 95, 96, 97, 98 and 99. See Wild card character on page 175 for information on programming destination codes.