Nortel Compact Ics 6.0 Installer Guide

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Line/set restrns
Line/set restrns allows you to assign a restriction filter to a specific line that 
can be used for outgoing calls at a specific telephone. This type of filter 
replaces any line or set restriction filters which might otherwise apply. It 
restricts the numbers you can dial on a line, but only from that telephone. 
The same line on another telephone can have different restrictions.
As with set restrictions, you can apply a different line/set restriction for 
normal service and for each of six schedules.
Use 
≠, CHANGE and the dialpad to enter the number of the filter to 
be assigned as the line/set restriction for each schedule. There are no 
default line/set restrictions.
Telco features
Telco features can program the way the Norstar works with features and 
services that are based in the public network or other outside source. 
Norstar is designed to work with two of these kinds of services: Call 
Display and an external voice message service.
When you are finished programming Telco features settings for one 
telephone, you can copy those settings to other telephones by using 
COPY 
at the 
Telco features ˆ display. For more information about copying set 
programming, see Copying telephone programming on page 122.
Tip - A maximum of 255 line/set restrictions may be 
applied to lines at telephones.
If a line/set restriction is assigned to a line at a particular 
telephone, it overrides any line restrictions or set 
restrictions which might otherwise apply.
If no line/set restrictions have been defined, the numbers 
are checked against the set restrictions and the line 
restrictions, if either of these have been defined. The 
numbers may be rejected by either restriction. 
						

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Compact ICS 6.0 Installer GuideP0992669 03
Feature assignment (CLID alignment)
If you subscribe to Call Display services (often called Caller ID) and the 
Compact ICS is equipped with a Global Analog Trunk Cartridge (GATC) 
with CLID (or a Call Information (CI) Trunk Cartridge), external calls are 
identified on the display. You may also have a message indicator from an 
external voice mail service show on the display. CLASS assignment 
programming allows you to customize how this information is used.
Press
 ≠ and enter the number of the line you want to program 
with CLASS settings for the telephone.
Caller ID set
Caller ID set allows you to specify if a telephone displays the Call Display 
information when a call is ringing on an external line. After the call is 
answered, Call Display information is always shown at the telephone that 
answered the call. 
The Caller ID set for target lines is the same set that  has appearance on  that 
target line. Press 
CHANGE to select the setting: N(No) or Y (Yes).
Sets which are part of a CCR group (used with Auto Attendant features) 
receive Call Information automatically for all CCR calls. When a call is 
routed to the CCR group by the CCR, information about the call appears at 
all the sets in the group. This capability is part of the CCR group 
assignment. No other programming is needed. See the Compact ICS 6.0 
System Coordinator Guide for more information.
Tip - In order for a telephone to display the Call Display 
information for calls on an external line, it must also be 
programmed to appear and ring or ring for that line. 
						

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Extl VMsg set
If you subscribe to a voice message service, you can access that service 
through your Norstar system. The external voice message setting controls 
where the indicator shows up when there is a voice message waiting on a 
particular line. The line must appear on that telephone. Press 
CHANGE to 
select the setting: N(No) or Y (Yes).
1st Display
Depending on the services you subscribe to, Call Display information may 
contain up to three parts: the name of the caller, the number of the caller, 
and the name of the line in your Norstar system that the call is on. For each 
telephone, you can determine which information is displayed first. Press 
CHANGE to select the setting: Name, Number or Line.
See the Compact ICS 6.0 System Coordinator Guide for more information.
For systems that subscribe to Call Display services, 
Caller ID can be viewed on any telephone by entering the 
Call Information feature code 
²¡ÚÚ. See the 
Telephone Feature Card or Compact ICS 6.0 System 
Coordinator Guide for more information.
Call information does not automatically appear when the 
telephone has an Answer DN, or belongs to a Ring group 
activated by Ringing Service. Call information is still 
available for these calls by pressing 
²¡ÚÚ.
Tip - To find out if your voice message service will work 
with Norstar, or if you have any problems with your 
service, contact your voice message service provider. 
						

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Log space
Log space determines the number of items that can be stored in the Call log 
for each telephone. Use 
≠, ADD and REMOVE to redistribute the log 
space. There is no log space assigned by default.
Tip - There must be space available in the log pool in 
order for you to add space to a Call log. The maximum 
number of spaces available is 250.
System-wide log space allocation is performed in Call log 
space under System prgrming. If you want to allocate the 
same log space to all telephones, use the Call log space 
setting instead. 
						

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Lines
Trunk/Line dataInstaller password required
Trunk/Line data allows you to program settings for lines that affect how the 
Norstar communicates with the public network and other switches. Line 
data allows you to determine how lines (including target lines) will be used 
in the Norstar system.
Some Trunk/Line data settings may not appear on the display during 
programming depending on the type of trunk. Those that appear for a given 
Trunk type are indicated in the following table.
Trunk/Line data settings that appear for a given trunk type
Setting Loop start BRI-ST, 
BRI-U2,BRI-U4Target li ne s
Trunk type√√—
Line type√√√
Dial mode√——
PrimeSet√√√
Auto privacy√√√
Trunk mode√——
Ans mode√√—
Ans with DISA√√—
Aux. ringer√√√
Full AutoHold√√—
LossPkg√——
Rec’d #——√
If busy——√
Distinct Ring√√√ 
						

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Copying Trunk and Line data
At the Trunk/Line data ˆ display COPY appears. This allows you to copy 
programming from one line to other lines.
Trunk typeInstaller password required
Trunk type shows the type of Trunk Cartridge or BRI Card on which the 
line is found. It can be Loop, BRI-ST, BRI-U2, or BRI-U4.
Tip - In copying data from a physical trunk to a target 
line (or the other way around), only the data in common 
is copied. For example, copying a target line to a loop 
start trunk will not copy the Rec’d # setting because that 
setting is unique to target lines.
If you try to copy line programming between lines on 
different types of Trunk Cartridges, the display shows 
Incompatible TC, then returns to Showline:. You 
cannot copy programming between lines on different 
types of Trunk Cartridges.
The Received number of a target line is a unique number 
and cannot be copied.
Tip - This display is determined by the Trunk Cartridge 
or BRI Card. The system simply displays the trunk type; 
you cannot change the setting. 
						

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Line typeInstaller password required
This setting specifies how the line is to be used in the system. Press CHANGE 
to select the setting: Public, Private to:, or Pool (A to C).
A public line can be accessed by more than one telephone.
A private line can be assigned only to one telephone and  the prime 
telephone for that line. Use 
CHANGE and the dialpad to enter the 
internal number of the telephone.
If you try to make private a line that is answered by CCR (an Auto 
Attendant feature) or used for transmitting alarm codes, you will be 
asked if you wish to reconfigure the line before it is made private. 
Private lines are not available for use with CCR and alarm code 
reporting.
Pool assigns the line to one of the three line pools. If a line is assigned 
to a line pool, but is not assigned to any telephone, that line is available 
only for outgoing calls.
Tip - Try to avoid putting unsupervised loop start lines 
in a line pool. These lines can become hung, especially 
when a remote user uses the line pool to make an 
external call.
Before a line pool can be used you must assign line pool 
access to telephones in Lin eAccess under 
Terminals&Sets, and create system-wide line pool codes 
in Access Codes under System prgrming.
A telephone can be administered to search automatically 
for an idle line from several lines appearing on the 
telephone. Assign a line pool as the prime line (in 
Line Access) and all the lines in the line pool to appear 
on that telephone. When the user lifts the handset 
or 
presses the button marked Handsfree/Mute
, any one of the 
lines, if idle, can be selected by automatic outgoing line 
selection. 
						

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Dial modeInstaller password required
Dial mode allows you to specify whether dual tone multifrequency 
(DTMF) or pulse signalling is used on the trunk. Press 
CHANGE to select the 
setting: Pulse or Tone.
Prime setInstaller password required
This feature allows you to assign a telephone to provide backup answering 
for calls on the line. Unanswered calls are redirected to the prime telephone 
if DRT to prime is set to Yes. Use 
CHANGE and the dialpad to enter the 
internal number of the prime telephone.
The default prime telephone for each line is 21.
Tip - When you set prime line to I/C (intercom), the 
system chooses the first available line after searching 
the line pools, starting with line pool A.
You cannot assign target lines (061-086) to a line pool.
Tip - Each line can be assigned only one prime 
telephone. 
						

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Auto privacyInstaller password required
This feature controls whether one Norstar user can select a line in use at 
another telephone to join an existing call. The default setting is Privacy on, 
so that nobody with a Norstar telephone can press a line appearance on 
their telephone to join a call in progress at another telephone. Press  
CHANGE 
to select the setting: Y (on) and N (off).
Trunk modeInstaller password required
Trunk mode allows you to specify one of two modes of operation for each 
line: disconnect supervision or unsupervised. Disconnect supervision, also 
referred to as loop supervision, releases an external line when an open 
switch interval (OSI) is detected during a call on that line. This prevents the 
line from remaining unavailable for other Norstar users.
Press 
CHANGE to select the setting: Unspr or Super.
Unspr turns disconnect supervision off for the line.
Super (the default) assigns supervised mode, if supported by the line; 
otherwise, the line functions as unsupervised.
Tip - Users can change a line privacy setting for an 
individual call using the privacy feature (
²¡Ü).
Tip - The duration of an open switch interval (OSI) 
before Norstar disconnects a call is programmed by the 
Discon timer setting under Hardware programming. 
Disconnect supervision is required for loop start trunks 
to operate in auto-answer mode or with DISA. It is also 
required to conference with two external callers.
The line must be equipped with disconnect supervision 
from the central office for the Super option to work. 
						

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Ans modeInstaller password required
The Answer mode setting appears on the display during programming for 
loop start and BRI trunks if the Trunk mode setting is Super. Press 
CHANGE 
to select the setting: Manual or Auto.
Ans with DISAInstaller password required
When activated, the Answer with DISA setting specifies that a trunk is 
answered with stuttered dial tone. Press 
CHANGE to select the setting: 
Y (Yes) or N (No).
Aux. ringerInstaller password required
This setting allows you to turn the auxiliary ringer on or off. When turned 
on, the auxiliary ringer rings for any incoming calls that ring on the line. 
The auxiliary ringer is an optional device that must be connected by the 
installer. Press 
CHANGE to select the setting: Y (Yes) and N (No).
Tip - Remember that disconnect supervision is 
required if loop start or BRI trunks are to operate in 
auto-answer mode. 
Tip - This setting only appears if Answer mode is Auto.